A: Hello, If its is not working and you still have access to the receipt the you can just return the fan. Please call 800-527-0998 our customer care team not Home Depot's and they may be able to diagnose the problem. Did you match up the frequency on the back of the remote to the frequency on the receiver located in the canopy? IF you did not then your fan will not work. THX
A: Hello, Please call 800-527-0998and the customer care team will be able to help order the remote. I suggest you also get a new receiver just to ensure it wasn't the receiver that might have gone bad. Please provide this information so that the customer care team orders the correct items. Internet #301161474 Model #24343 THX
A: Hello, No this fan is remote control only. THX
A: Hello, Please call 800-527-0998 and the customer care team can help order the replacement glass. Internet #301161474 Model #24343 Store SKU #1002671991 Thx
Sign up for emails & save 10% on select home decor. Valid on select items.