Thank you for sharing your feedback regarding the Heritage Point ceiling fan. We appreciate your positive comments about its quality construction and appealing aesthetics.
We understand that you found the fan's cooling area to be limited when installed on your back porch, with approximately an 8-foot diameter of air movement. The coverage area of a ceiling fan can vary based on factors such as the fan's size, airflow settings, and the specific environment in which it is installed. While the Heritage Point fan provides efficient airflow, we apologize if it did not meet your expectations in terms of the cooling area.
We appreciate your feedback, as it helps us continuously improve our products. If you are seeking a fan with a wider coverage area, we have a range of models available with varying blade spans and airflow capabilities. Our customer support team would be happy to assist you in finding a suitable alternative that meets your specific cooling needs.
We're glad to hear that the installation process took approximately an hour and that having two people made it easier. We strive to design our fans to be user-friendly and provide clear installation instructions, and we're pleased that this contributed to a smooth installation experience for you.
Thank you for choosing our Heritage Point ceiling fan for your back porch. We value your feedback, and we're committed to providing products that meet and exceed our customers' expectations. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team.
We look forward to serving you again in the future!