Internet #206822923

Model #HL12CESWK

HL Series 12,000 BTU, 115-Volt Portable Air Conditioner with Dehumidifier and Remote Control in White and Black

  • White/Black HL Series 12,000 BTU portable air conditioner
  • 3-speed air conditioner, fan and dehumidifier with wheels
  • Washable slide-out filter (back access) for unwanted dust
  • See More Details

Frequently Bought Together

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Price:
$59169

Product Overview

The Honeywell HL series portable air conditioner combines 3-in-1 technology into one luscious and sleek body, cooling and dehumidifying areas up to 550 square feet. It features an auto-evaporation system, a reliable dehumidifying function as well as a traditional three speed fan only function delivering optimum cooling, dehumidification and fresh ventilation. The full-function remote control allows you to operate each feature from across the room. Unlike a fixed air conditioner unit, the Honeywell Portable Air Conditioner requires no permanent installation and the smooth-gliding caster wheels provide easy mobility from room to room. A special sleep mode setting allows you to control the temperature for comfort during the night. This portable air conditioner comes with everything needed including a flexible exhaust hose and an easy-to-install window venting kit. The window vent can be removed when the unit is not in use.
  • California residents
  • Powerful air flow and quiet operation - Cools rooms up to 550 sq. ft.
  • 12000 BTU (ASHRAE-128 Standard) / 6500 BTU (DOE+ 2017 Standard)
  • No bucket, no-drip cooling uses auto-evaporation system
  • Fan-only mode gently circulates air when air conditioner cooling is not needed
  • Built-in Dehumidifier with continuous drain system removes up to 86.3 pints moisture per 24 hours
  • Digital LED display with soft touch controls and full-function remote control
  • 3 speeds with 24-hour automatic shutoff timer
  • Sleep mode for energy-saving cool comfort during the night
  • Powerful air flow (241 cfm) with quiet operation (52 dBA)
  • Back access washable filter – helps catch unwanted dust particles in the air
  • Smooth gliding castor wheels easily roll unit from room to room
  • 6-ft. long power cord with NEMA 5-15P 3-prong plug
  • Easy-to-install window venting kit included with adjustable window bracket (from 26.6 to 49.6 inches)
  • Adjustable humidistat allows for you to adjust the amount of humidity the unit is taking out of the room
  • Drain hose connection to ensure no leakage occurs
  • Sleeping setting for saving power and energy
  • Self diagnosis tools to help make sure your appliance is running efficiently
  • Overload protection to prevent the appliance from overheating
  • ETL-Listed
  • Which type of air conditioner is best for your home?

Info & Guides

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HL Series 12,000 BTU, 115-Volt Portable Air Conditioner with Dehumidifier and Remote Control in White and Black
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BrandHoneywellFrigidaireHoneywellWhynter
NameHL Series 12,000 BTU, 115-Volt Portable Air Conditioner with Dehumidifier and Remote Control in White and Black13,000 BTU (8,000 BTU, DOE) Portable Room Air Conditioner with Heat Pump12,000 BTU (6,500 BTU, DOE) Portable Air Conditioner with Dual hose in White14000 BTU Portable Air Conditioner with Dehumidifier and 3M Filter
Price
$59169
$59900
$60999
$61798
Ratings
(468)
(17)
(31)
(159)
Heater IncludedWithout HeaterWith HeaterWithout HeaterWithout Heater
Cooling Area (Sq. Ft.)550600350500
Vent Hose Exhaust ConfigurationSingle HoseSingle HoseDual HoseDual Hose
IncludedCasters,Drain Hose Included,Remote Control,Window Panels,Window Venting Kit IncludedCasters,Remote ControlDrain Hose Included,Window Venting Kit IncludedCasters,Remote Control,Window Venting Kit Included
Commercial/Residential Use Commercial / ResidentialResidentialCommercial
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Specifications

Dimensions

Product Depth (in.)
18.900
Product Height (in.)
31.300
Product Width (in.)
15.700

Details

Adjustable Humidistat
Yes
Air Conditioner Features
Adjustable Humidistat,Automatic Shutoff,Drain Hose Connection,Overload Protection,Self-Diagnostic Tools,Sleep Setting,Timer
Air Conditioner Product Type
Portable Unit
Air direction/circulation
2-way
Amperage (amps)
10.9
BTU Cooling Rating (ASHRAE)
12000 BTU
BTU Cooling Rating (DOE SACC)
6500 BTU
Color Family
White
Controls
Digital
Cooling Area (Sq. Ft.)
550
Cord Length (ft.)
6
Decibel (Sound) Rating
52 dBA
Decibel Rating
52 dBA
Dehumidifier Included
With Dehumidifier
Energy Efficiency Ratio (EER)
9.6
Filter Type
Washable
Heater Included
Without Heater
Included
Casters,Drain Hose Included,Remote Control,Window Panels,Window Venting Kit Included
Moisture removal capacity (pints/day)
86
Number of cool settings
3
Number of Fan Speeds
3
Product Weight (lb.)
67.3 lb
Returnable
180-Day
Vent Hose Exhaust Configuration
Single Hose
Voltage (volts)
115
Wattage (watts)
1200

Warranty / Certifications

Manufacturer Warranty
1-year limited

Questions & Answers

93Questions14Answers

What is the MERV rating of this item's air filters (if any)? Can they be replaced by filters with a higher MERV rating?

Asked by Joe September 14, 2020
0
Answers

My window is 57”. Bracket is too short. How can I order another piece to extend it?

Asked by Sharona September 9, 2020
1
Answer

Your best bet is to call the manufacturer's customer service dept - they were very helpful when I called them about a specific part/item. This is the number I used: 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday

Why can you not use a short heavy duty extension cord like from a generator?

Asked by Candy August 29, 2020
1
Answer

I see what you're saying - the owner's manual states not to use any extension cords. I would give the manufacturer's customer support a call and ask. I had a question about the owner's manual stating the exhaust hose shouldn't be altered to be longer. I called their customer support to ask why and they took the time to explain the reason. Hope that helps..

why does the spec say it cools up to 500 sq. ft and I can't get a 100 square foot room cooler than 74. and yes I closed all d

Asked by rudy August 29, 2020
1
Answer

I've placed this AC unit in both a 150 sq ft room, and at the front-half of an L-Shaped 400 sq ft room and easily cooled those areas to 68 degrees. If you can return here with a follow-up outlining your step-by-step set-up and operation, I'll check back and see if I spot something that could help.

How long is the window sealer to this unit?

Asked by Jannesa August 23, 2020
2
Answers

the window bracket kit that creates the seal comes in two sections that slide together. It can then be extend to 52 inches. There's also a locking pin you can insert to keep it at the desired expansion. Hope that helps.

How to install this unit?

Asked by alice August 23, 2020
2
Answers

Hello Alice ! All instructions to install the unit are given in the manual included with the unit. Please feel free to write to us at usinfo@jmatek.com or call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), for any assistance or information from our customer support team. Thank You !

What are the specifications of the filter? Is it replacable by a filter with a higher MERC number?

Asked by Merc August 22, 2020
3
Answers

the upper and lower dust filters can be easily removed and cleaned (as per the instructions). They recommend doing this every two weeks for optimum cooling.

I got a new ac yesterday. It’s draining too much water almost like a gallon every 5-6 hours. Is that normal?

Asked by Noah August 19, 2020
3
Answers

Hello ! Our portable air conditioners work on self evaporation and do not need to be emptied unless operating in very humid conditions. Our customer support team will be able to assist and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST) or send us an email at usinfo@jmatek.com. We will be able to look further into your concern. Thank You !

What size is the window bracket? Does it extend maximum to 49 or 52 ? My window is 50/51. It’s important to know .

Asked by Pam August 14, 2020
0
Answers

Can the unit be plugged into a timer so that it comes on and turns off at the same time every day...

Asked by Dave August 11, 2020
1
Answer

The unit comes with a built in timer that is a sleep timer for the unit to shut off at night when you designate a specific time for it to shut off but it doesn’t turn itself back on. I don’t know about a plug in timer. You would have to try it to see if that works.

HL Series 12,000 BTU, 115-Volt Portable Air Conditioner with Dehumidifier and Remote Control in White and Black - page 2

Customer Reviews

  • 468 Customer Reviews
  • 4 out of 5 stars overall
78% of customers recommended.
Overall Ratings
5star-icon(250)
4star-icon(97)
3star-icon(43)
2star-icon(30)
1star-icon(48)
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Received damaged but still works
Quality :
1
Value :
3
I received the AC unit and the moment I unboxed and removed the wrapping, I noticed a gap in the side panel. It is a noticeable gap but fortunately does not effect the performance of the unit. Although the unit still works fine, its just very disappointing and irritating knowing a visible gap is there. It was easy to install but the adhesive and non adhesive seals provided were not long enough to seal my bedroom window. I would still recommend this product as it performs as it should and performs well. We are able to sleep like a baby at night since the room is very cool.
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0
0
Response from JMATEKSeptember 3, 2020
We are sorry to hear that you received the portable air conditioner with a damaged packaging. Sometimes, due to their weight, the packaging gets damaged during transit. We are glad that the unit worked well to cool the space you needed it to.
Our customer support team will be able to look into any concerns with the unit and troubleshoot for you. Please do call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number THC0827. We look forward to making this right for you. Thank You ! JMATEK
Very easy to set up and install in my window. It cools my large living room/kitchen of my apt.
Very easy to set up and install in my window. It cools my large living room/kitchen of my apt.
Was this helpful?
2
0
Response from JMATEKJuly 11, 2020
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK
I bought this unit to replace an old portable air conditioner that was dying. It had lasted me ov...
Quality :
1
Value :
1
I bought this unit to replace an old portable air conditioner that was dying. It had lasted me over 12 years. It wasn't pretty, it got louder each year but it was a work horse! It was also only 10,000 BTU's. This Honeywell unit was a huge disappointment. The output on high is extremely low. It took hours to decrease the room temperature two degrees. It also make a horrific buzzing sound. Similar to a bad florescent light fixture. I don't understand what happened to making a quality product? If I purchase something, I expect it to work well, period. I ordered online for delivery since I live in a third floor condo and had no way of lugging it up 5 flights of stairs. Now I am left trying to figure out how to get it down the stairs and to the store to return. As others have stated, the 4ft hose can be a little short. It wasn't a big issue for me since I vent out my slider and didn't need it to be super long but that could be an issue for others. Extremely cheap materials and absolutely doesn't cool the room size as advertised. No wonder it was a "special buy". If you need a large area cooled, skip this one!
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8
0
Response from JMATEKJune 26, 2020
We are sorry to hear this ! Our portable air conditioners work best in enclosed, well insulated spaces. Though this unit can effectively cool a space of up to 700 sq. ft, room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- the temperature setting on the thermostat could be too high, or the exhaust hose may need re-installation.
Like any other electrical device, this AC will also create some sounds when operating due to the powerful compressor working to cool the space you need it to. The length of the exhaust hose is determined, keeping in mind the amount of air it can expel, and we do not recommend extending the exhaust hose.
Our customer support team will be able to look in to all your concerns and troubleshoot for you. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo @jmatek. com with the reference code number THA0620. We look forward to making this right for you. Thank You ! JMATEK
Powerful, Easy to use, Relatively quiet
Quality :
5
Value :
3
The unit is fairly heavy, but the wheels make it easy to move around. Was relatively quite, especially in fan-only mode. When compressor is on, just a bit more noisy, but tolerable.
Was this helpful?
0
0
Response from JMATEKJune 18, 2020
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Like any other electrical, this unit will create some sound when operating due to the powerful compressor working to cool the space you need it to. Our portable air conditioners also make use of dual motor technology, making them quieter than most others in the market. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK
Easy to setup (10 min), easy to move the unit around the house. Fairly quiet operation. The au...
Easy to setup (10 min), easy to move the unit around the house. Fairly quiet operation. The automatic switch off when the water (from condensation) pan is full removed the need to constantly check the water level. Overall, a well designed unit. Great value
Was this helpful?
1
0
Response from JMATEKOctober 7, 2019
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK
Easy to install and quite unit. It is not as efficient as window unit. In my case, I had to do mo...
Easy to install and quite unit. It is not as efficient as window unit. In my case, I had to do modification to discharge grill in order to fit in my window. Differently, it can’t cool 550 square foot of space. Probably function well for area under 300 square foot.
Was this helpful?
4
0
Response from JMATEKAugust 3, 2018
Hi, Thank you for your review! We're glad to hear you're enjoying the features and functionality of this unit. The cooling efficiencies of these units are affected by environmental factors, and there are ways that we can increase the efficiency of Portable ACs. Please give us a call at 1-800-474-2147 between 8:30 AM and 5:30 PM Monday through Friday or send us an email at usinfo@jmatek.com so we can help provide a solution for your room conditions. JMATEK
This is an incredibly easy air conditioner to set up. It is also a fan and dehumidifier. Have it ...
This is an incredibly easy air conditioner to set up. It is also a fan and dehumidifier. Have it delivered! It weighs quite a bit. But know that during shipment on this one, it cracked a piece of the window liner frame. I was able to super glue it with some clear tape in place to gap fill the affected area. It was not a big deal, but also did not arrive in pristine condition. Other than that, everything is user intuitive and easy to put together. I had to trim one end of the window liner that has the hole in it to fit our windows. I used a pair of kitchen scissors to do it. It was easy. I only had to trim a few inches. On a side note, if you buy two for whatever reason, save the window liner! It can come in handy if you cut it down to size and only have to work with two parts of the same extension piece instead of trimming both to size. It comes with a remote control along with what you see on the control panel. The numbers and tasks being performed on the remote control don't have a back light and can be a little difficult to see if your eyes are not in the best of shape. The main functionality for me using the remote is the sleep setting. You can start it up while laying bed and across the room and initiate it for comfort during a hot night. The numbers on the unit however are in very large print -- major plus! I primarily use if for the air condition, but have also used it for the cooling fan just to circulate the air. The best feature is it is auto-evaporating! The only time you really need to use the plug to let out water collection is in the dehumidifier setting. To turn it on, have it only plugged into a wall outlet -- no power surge protectors or power strips! And to clean it, you pop off the grill in the back after every two weeks worth of use to get the dust off of it. Other than that, the directions say to keep it covered during long stretches of non-active use. I will probably just put a trash bag over it. One caveat, the cord is only 6ft long. I wish it were longer. Not every home has an outlet next to a window! I would like to be able to use it in different rooms, but can't. The cord also wraps around a coil for storage. It is not as big as I anticipated either. It is only about 32 inches tall and approximately 19 inches wide. With the wheels, it just glides around the house -- even on carpet. The noise I felt was on par with what you might get in a windowed conditioner. It was no louder or quieter than ones you may experience in a hotel room. If noise is an issue for you, you can set it to high (noisiest at times, but most powerful) to medium to low (quietest and but takes longer to cool the room). I primarily use this, even in not warm weather, at night to go to sleep with. I will set it about two hours before bedtime to 65 degrees (never have been able to get it to 60) and by the time I walk in....the room is cold, the pillows are chilled, and sleeping awaits. The bed room is approximately 15x15, so only 225 square feet and it is cool within 90 minutes and at temperature within 2 hours, when starting in a room of 75-80 degrees. If it were not for the cord length (and with no use of an extension cord) and receiving the window liner (which I fixed), it is definitely a 5 star item. But because of those two issues I had to rate it a 4 star item. I wish there was one in the middle at 4.5 stars to say almost perfect. Overall impression out of the box -- you won't be disappointed.
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15
0
Response from JMATEKApril 16, 2018
Thank you for your review of this portable air conditioner. We are glad to hear that it is working well for your needs. We appreciate hearing your thoughts on the cord length, and about your experience receiving the damaged window liner. We'll keep you thoughts in mind as we continue to develop these units. Thanks again! JMATEK
For starters, very attractive unit...glossy white against rich black, modern, “swervy” styling. T...
For starters, very attractive unit...glossy white against rich black, modern, “swervy” styling. The HL series comes in several color combos, I like the blue/white & grey/white, also. On the low fan cooling setting, it's very quiet, compressor & fan not very loud. In cooling mode, fan is on all the time...I don't like that, wish it shut off when the compressor did (a lot of dehumidifiers are like that, also). Air blower vent opens & closes automatically with power on/off. They SAY the vent is manually adjustable for directional airflow, after auto opening, but I couldn't see that is made much difference, unless I practically closed it...still blew virtually straight up. The vent hose & window bracket are well-constructed pieces...hose itself is a little thin...it comes completely assembled, unlike previous versions I've seen. The upper back filter screen cover is a little iffy...very thin, plus it snaps into place a little too snugly, feels like you'll break it pulling it out. And like another reviewer of the HL line, I wish there was a screen over the outside exhaust port...critters & such...please send me one if you ever make one, Honeywell. Controls are straightforward & easy, having a remote control is a nice bonus. The window bracket is designed for sliding windows, & you will want to use some clear weatherization tape to cover small gaps, due to the design of it...pretty standard stuff. Note: both ends of the exhaust hose, once they're clipped into place, won't come off very easily, so you might want to be reasonably sure before you do it. I plan on using this unit just for cooling, so can't tell you anything about the dehumidifier, other than, the dehumidifier needs to be continuously drained, while the air shouldn't need to be drained at all, in most cases. A couple things...I had a problem with the fan blowing out sour smelling air when the compressor kicked off (remember, the fan runs continuously). Also, the box it came in was pretty mishandled during shipping, including broken styrofoam inserts, tho' the unit itself wasn't damaged. I contacted the company about both things, & never heard back from them.............Soooo.... This unit was $499 when I got it. I haven't installed it to a window yet, still weighing my options.
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5
0
Response from JMATEKApril 9, 2018
Thank you for sharing your thoughts with us on the HL series portable air conditioner. Your feedback is important to us and we'll keep it in mind as we continue to enhance these units. We're sorry you haven't received an answer about the fan and condition of the box. Please try reaching out again at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday - Friday. Thanks again! JMATEK
I got this for my sunroom which gets stifling hot in the summer. I didn't want to put in a tradit...
Quality :
5
Value :
4
Seeds Program Review
(What's this)
I got this for my sunroom which gets stifling hot in the summer. I didn't want to put in a traditional window air conditioner because of the noise so I got this. I'm very pleased with the noise level. It has three speeds and even on high is not loud and actually sounds pleasant. It also works as just a dehumidifier which is great if it's not too hot but is just muggy. It's easy to set up with the attached hose which fits into a window. It has simple to use controls along with a handy remote. It seems to put out a lot of cold air, however it's not summer here yet so that will be the true test on how well it functions-but I feel it's going to get the job done.
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2
0
Response from JMATEKApril 9, 2018
Hi Joe, Thanks for your review! We are glad to hear this portable air conditioner is functioning well for your needs, and we look forward to hearing your thoughts come summertime. JMATEK
An easy way to have a cool, dry and comfortable basement. Our basement windows are too small to a...
Quality :
5
Value :
5
Seeds Program Review
(What's this)
An easy way to have a cool, dry and comfortable basement. Our basement windows are too small to accommodate an AC so in the hot summer months our basement feels like either a hot wet steam room or, if we use our dehumidifier, a hot dry sauna. Yuk! But we're excited that the Honeywell HL series portable air conditioner is going to be our solution to having a basement that’s both dry AND cool. The 12,000 BTU model is rated to have plenty of cooling power for our space. After letting it settle for an hour, as per the instructions, I ran it through its paces testing all the settings. The blower is strong and not too loud. The fan speed options are low, medium or high (high speed being the loudest but not uncomfortable so). The mode options are cool (with auto evaporate), dry (dehumidify) and fan. Some models have a heating feature which ours does not. The packaging included: the portable air conditioner (about 65lbs), a hand-held remote (with batteries), a window bracket kit, a drain tube for the option of continuous draining when in Dry mode), the owner’s manual and the exhaust hose fully assembled with the necessary connectors at each end. Overall, it’s straightforward to operate and the displays and their functions are self-explanatory. There are useful features like the easy-glide castor wheels that make it very easy to maneuver, an on/off timer, removable dust filters to wash off and a remote that mirrors the same control as the on-board control panel. It does have a special (and I thought reasonable) consideration: because the unit produces hot air as it cools, the hot air needs to be vented to the outside. This can be done easily using their window bracket kit with the exhaust hose snapping into the bracket-kit easy-peasy. But something to keep in mind is that the exhaust hose can reach a window or vent (or any opening that will vent the hot air to the outside) that’s roughly four feet from the bottom of the unit. That’s not that far away. I needed to reach a distance of six feet so I called customer support looking to buy an extension. It turns out that you can’t extend or add-onto the exhaust hose because the exhaust hose is EXACTLY the length it needs to be for the AC unit to function properly. They recommend to either raise the AC or find a different window/vent to the outside.
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13
0
Response from JMATEKMarch 23, 2018
Thank you for your review and choosing Honeywell. We appreciate your business. JMATEK
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