$973.50
- Traditional style with understated elegance
- For comfort, lumbar arch to support body
- Deep soaking bathtub space for relaxation
- View More Details
Product Details
Specifications
Questions & Answers
341Questions
Q:Archer 72 in. x 36 in dimensions - is that the outside of the tub or the inside dimensions?
by|Sep 22, 2023
1 Answer
Q:Is the kohler, Archer tub a double walled tub?
by|Aug 10, 2023
1 Answer
Q:what is the lumbar support degree...Im looking for something between 33 and 45 degree lumber support
by|Jul 11, 2023
1 Answer
Q:What is the lumbar slope angle?
by|Jun 28, 2023
1 Answer
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Mar 14, 2023
Cracked
Was installed by our contractor 3 years ago. There is now a crack in the side wall. Do not buy this tub unless you really want to replace it right away.
by
Response from Kohler Product ExpertMar 16, 2023
Susie, my name is Jessica with Kohler Customer Service. I am sorry to hear your Archer tub has cracked. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
Nov 16, 2022
Amazing tub! Used it for the remodel in our master...
Amazing tub! Used it for the remodel in our master bathroom. Love it!
by
Nov 10, 2022
Cracked 4 Years After Installation
We had this tub installed in September 2018 and by October 2022, it has a 6 inch crack in it after normal use. Got a quote to repair it for $1,200 from one bathtub repair/reglazing company, and another repair company told us they wouldn't fix it; they'd replace it. Waiting on a quote from a contractor to replace it. Called Kohler customer service and they are sending out a rep. to inspect to see if it was a contractor installation issue. Should not crack after 4 years. Beyond angry at Kohler
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Response from Kohler Product ExpertNov 15, 2022
Hi, this is Lisa with Kohler Co. I am concerned to hear of your experience with your Kohler tub. This is certainly not something you should anticipate when purchasing a premium Kohler product. I am glad to hear that an inspection has been scheduled with you. We are glad to help further if needed, however. Please feel free to reach out to us at KohlerCustServ@Kohler.com for further assistance. We look forward to hearing from you. Sincerely, Lisa A., Kohler Customer Service
Oct 5, 2022
Cracked and I’m so disappointed!
I LOVED this tub so much. I bought this in November 2020 and it cracked by where my feet are. I am 5’1” and 120lbs so I should NOT be big enough to crack the dang thing. Water ran down into my basement. Please make this right.
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Response from Kohler Product ExpertOct 5, 2022
Hello Jill, my name is Meli with Kohler Co. I am sorry to read of the crack that has developed in your Archer bathtub. We would like to assist with your warranty, please email our customer care team at KohlerCustServ@Kohler.com. We look forward to hearing from you and helping you resolve this issue. Sincerely, Meli A., Kohler Customer Service
Sep 26, 2022
Dark ring
Just had this tub installed in my home. Never been used. Noticed a dark ring. Thought it was a shadow but it looks dirty. I am deeply disappointed as this tub was not cheap. Now I’m stuck with a tub that looks like it has a dirt ring.
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Response from Kohler Product ExpertSep 27, 2022
Phyllis, my name is Jessica with Kohler Customer Service. I am sorry to hear of the finish issue you are experiencing with your Archer tub. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
May 29, 2022
Major Crack After light use
Major Crack after a few years of light use. Kohler please send me a complete refund ASAP. This is a flawed product and manufacture defect based on other people's review.
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Response from Kohler Product ExpertMay 30, 2022
Hello Jason, my name is Kassi with Kohler Co. I am sorry for the issues you encountered with your Archer bath tub. As the manufacturer, we are very interested in providing consumers with a quality product that delivers the expected performance. Anytime we hear of issues encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. Please contact our customer service team at 800-456-4537 M-F from 8AM-5PM CST so we may gather more information and find a resolution for you. We look forward to hearing from you soon! -Kassi D., Kohler Customer Service
May 27, 2022
If I could give Zero stars, I would
I purchased this Archer tub in Nov 2017 and had it installed in Jan 2018. We recently experienced water damage to the kitchen ceiling below and found a crack in the side wall of the tub. For a tub that is only 4 years old, this is completely unacceptable. The plumber advised that this is a factory defect and should not have happened. I’m now in a situation where I will have to rip out a 4 year old bathroom and start over, not to mention repair the mold and water damage to the ceiling below.
by
Response from Kohler Product ExpertMay 30, 2022
Hello, this is Kassi with Kohler Co. I am sorry for the issues you encountered with your Archer bath. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. Please contact our customer service at 1-800-456-4537 M-F from 8AM-5PM CST so we may gather more information and work together towards a resolution. We look forward to hearing from you! – Kassi D., Kohler Customer Service
Dec 9, 2021
Don’t buy this tub!
Year and a half old and it cracked. After three repair attempts, Kohler offered to replace the tub—as if I would install another defective product—but will not pay for the labor to have the new tub installed which will cost thousands of dollars.
by
Response from Kohler Product ExpertDec 11, 2021
Hello Bill, this is Laura with Kohler Co. I am sorry to hear of the issues with your Archer bath. Please email customer service at KohlerCustServ@Kohler.com so we may review this issue. We want to help. Sincerely, M. Laura K., Kohler Customer Service
Nov 3, 2021
flawed design
This tub has a dark ring around the lower part of the tub. When I realized it, the tub, tile, etc was already installed. I was informed by a Kohler Representative that this is a "shadow" due to the design of the tub. I was very disappointed as my tub looks like it has a dirty ring around it and there is nothing that can be done.
by
Response from Customer Service Nov 4, 2021
Cathy H, my name is Jessica with Kohler Co. I am sorry to hear of your disappointment with your Archer tub. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. If we may further assist in any way, please contact our Cusotmer Service team at 1-800-456-4537. We are here to help. - Jessica P. Kohler Customer Service.
Customer review from kohler.comMay 19, 2021
crack after 3 years
I bought this tub in 2018 and it just cracked at the bottom back edge. I really liked the tub and the bathroom remodel was done around the dimensions of the tub. I'm worried about having to pay another $750 (to ensure the new tub fits into the space) to just have it crack in 3 years. This is a total bummer.
by
Response from Kohler Product ExpertMay 20, 2021
Hi Grant, this is Sarah with Kohler Co. I'm sorry to hear the bottom of your Archer bath has cracked. We'd like to connect with you directly to learn more about your unique situation; to find the best solution. Please email us (KohlerCustServ@kohler.com) at your earliest convenience. Thank you. -Sarah S. Kohler Customer Service
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