Hello Grace, my name is Kassi with Kohler Co. I'd be glad to answer your question. The trip lever should be taut; remove excess links of chain until there is very little play in the chain when the toilet is at rest. Should you have any other questions or concerns, please don't hesitate to contact us. We're here to help! -Kassi D., Kohler Customer Service
Elmbrook toilet is higher than Archer toilet in size.
Hi Nick, this is Sarah with Kohler Customer Service. I'm glad to answer your question. No, the K-3551-96 Archer toilet does not include a seat. Thank you for choosing Kohler.
Hi Jack, this is Sarah with Kohler Customer Service. I'm glad to answer your question. This Archer toilet measures 29" from the front of the bowl to the back of the tank. Thank you for choosing Kohler.
CAROLYN, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. The tank of K-3551 is 17-7/8" wide. Thank you for choosing Kohler.
Hi Nbe, this is Sarah with Kohler Customer Service. I'm glad to answer your question. No, this toilet does not include a wax ring. Thank you for choosing Kohler.
Polished chrome
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Cashmere is described as medium to dark brown-gray in color. It will appear to have a brown undertone if paired with brown/tan material and gray if paired with light gray/black material. Thank you for choosing Kohler.
jim, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-3351 is a 12" rough in with a foot print of 15-7/8" from the front of the bowl to the center of the drain and 10" from the center of the drain to the back of the bowl with a width of 9-1/4" at the back of the bowl: https://bit.ly/35EEl7a. You would want to compare these measurements to the foot print of your original toilet to verify if they are similar. Thank you for choosing KOHLER.
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. When flushed, a toilet with a canister flush valve will be just perceivably louder than a toilet equipped with a flapper flush valve. However, the tradeoff is that toilets with a canister flush valve will have better performance including greater water efficiency. A canister flush valve is quieter than an assisted flush, featured in many commercial toilets. Thank you for choosing KOHLER.