Cachet Round Closed Front Toilet Seat with Q3 Advantage in White

Too bad its not wood! Was needing a wood seat, elongated, soft close, for my Memoirs toilet i bought last year. The Bemis wood wont stay up, falls down!!

This was a very good product until a year ago. The new batch very poorly constructed. The seat at the hinge seem to rattle due to excess spacing. The mounting screws do not help secure the seat properly in its place. I have bougth the same product from home depot in early 2019 for another bathroom and I was impressed. However the new batch I bought from HomeDepot is not the same quality. I endedup returning it as all on the shelf seem to exhibit the same issue after we ask the HomeDepot Associate to open two more sitting on the shelf and they have the same issue. I was luck to find a older batch from another home improvement store and the old batch is a good fit. Excalty, same UPC # but the older batch is fine, the newer batch is problematic. It looks like Kohler have compromised on the quality. Kohler should recall the newer batch. The older batch which is good , but the newer batch seem to have problem with the mold and the quality of plastic.

I bought three of these seats to replace all the seats in my house. I selected three boxes in the store with no damage to the exterior so what I'm going to describe is how these products left the factory. Seat #1: I noticed plastic deformities on the seat and cover by the hinge. I checked the rest of the seat and found a scratch under the seat and a brown splotch in the plastic where one would think someone left something for the next person. I confirmed that it wasn't just something that needed to be cleaned off. I also discovered another deformity by the hinge not too far from the brown stain. I assumed I just had a dud from the factory. Seat #2: Giving the next seat a chance, I found that the plastic deformity was present on on this seat too. Considering that the deformity on both seats had sharp edged deformities in a spot that is likely to collect germs and bodily waste, I didn't think this product was suitable for use aside from the problems with seat #1. Before completely giving up, I noticed the thin part between the hinge and mount did not look very sturdy when I applied normal pressure to the hinge to reset the position to closed. I returned all three to the store the next day. When looking for a different toilet seat in the store, I noticed that the deformities were present on several Kohler toilet seats that were on display (and even at another store). There is obviously a problem in the Kohler factory. The shape was perfect for my toilet, but the quality was unacceptable.

Works great! Just wish you could get in bone or tan at the store also

I have been a big fan of Kohler Toilets for many years, and the Cachet Elongated Toilet Seat is a perfect fit for my Kohler 1-piece San Souci Toilet. I especially like the quick removal feature that allows ealy cleaning, and the soft close lid and seat. It's also a good value.

The product was generally easy to assemble and attach. The pieces, while not labled were self explanatory. Only complaint was exterior of box did not have a description of any of the features advertised on the display i.e. "No slam" plastic, etc. Had to ask salesperson to check the product number and open the box to be sure.

I just installed the KOHLER Cachet Elongated Toilet Seat with Q3 Advantage (White) a few days ago. It fits well and the soft close feature works well. The 3 star rating is because it creaks a little when you sit down. It's just a toilet seat, but it works.

Product works amazing

I am pleased with this toilet seat, however, I have one reservation about it. I am concerned about the plastic connections that attach to the bolts when it comes to removing the seat for easy cleaning. Eventually, these plastic connections will age and crack and then the toilet seat will be lose. I just recently ( 1 week ago) purchased this, so only time will tell how long before it breaks.

Looks good but not durable. This seat received very light use and cracked after 26 months.