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Internet #303597879

Model #TS396-4-2BZ

Store SO SKU #1002827063

Devonshire 1-Handle Wall-Mount Shower Valve Trim Kit in Oil-Rubbed Bronze (Valve not included)

  • Striking detail reminiscent of old-world design
  • Pressure-balancing diaphragm technology maintains outlet temp.
  • Coordinates perfectly with the Kohler Devonshire Collection
  • See More Details
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Specifications

Dimensions

Product Length (in.)
6.5
Product Width (in.)
7

Details

Color Family
Bronze
Color/Finish
Oil-Rubbed Bronze
Compatible Valve Models
K-304/K-2971 or K-8304
Edge Type
One Finished Flush
Fits Faucet Brand
Kohler
Material
Brass
Number of Faucet Handles
Single Handle
Pack Size
1
Plumbing Part Type
Trim Kit
Returnable
90-Day
Trim Type
Valve Handle

Warranty / Certifications

Manufacturer Warranty
Lifetime Limited Warranty

Product Overview

Designed to capture the essence of a bygone era, Devonshire faucets and accessories bring a versatile, traditional style to the bathroom. This shower trim includes a showerhead with Katalyst(R) air-induction spray. By infusing 2 liters of air per minute, Katalyst delivers a powerful, voluptuous spray that clings to the body with larger, fuller water drops. Pair this trim with a Rite-Temp pressure-balancing valve, which maintains your desired water temperature during pressure fluctuations.
  • New K-TS396-4 trim replaces the existing K-T396-4 trim; the new trim is identical and includes trim adapter kits for both Rite-Temp K-304/K-2971 hi-flow and the newK-8304 series value
  • Pressure-balancing diaphragm technology maintains outlet temperature within +/-3°F during water pressure fluctuations
  • Provides temperature regulation and automatic anti-scald protection
  • Single handle controls both on/off activation and temperature setting
  • Includes faceplate with ADA-compliant metal lever handle
  • Includes single-function 2.5 GPM (gallons per minute) showerhead with Katalyst(R) air-induction technology
  • Showerhead features MasterClean(TM) spray face for easy cleaning
  • Includes shower arm with flange
  • Coordinates with Devonshire faucets and accessories
  • Oil-rubbed bronze finish (2BZ) features a different spout design



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Info & Guides

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Price
Ratings
(14)
(33)
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Plumbing Part TypeTrim KitTrim KitTrim KitTrim Kit
Number of Faucet HandlesSingle HandleSingle HandleSingle HandleSingle Handle
MaterialBrassBrassBrassBrass
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Questions & Answers

14Questions13Answers

It says valve not included is a valve neccesary?

Asked by Lisa March 6, 2021
1
Answer

Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Yes; the valve brings the water to the handle and then up to the showerhead and also allows you to control the temperature. Thank you for choosing Kohler.

Do you have to get a new valve or will it fit the existing valve?

Asked by Stones December 22, 2020
1
Answer

Hi Stones, this is Sarah with Kohler Customer Service. I'm glad to answer your question. This will fit an existing Kohler K-304, K-306, K-2971 or K-8304 shower valve. For additional assistance with your selection, please contact us by phone at 1-800-456-4537 (M-F; 8am-5pm CST). Thank you for choosing Kohler.

Which shower valve fits this product and where can it be purchased?

Asked by Tim April 7, 2020
2
Answers

Hi Tim, this is Keisha with Kohler Co. I would be happy to answer your question. The valves that are compatible with the Devonshire shower trim TS396-4-CP are K-8304 and K-2971-KS-NA. Thank you for choosing Kohler.

How wide is the shower head?

Asked by LY March 9, 2020
2
Answers

Hi Laurie, this is Sarah with Kohler Customer Service. I'm glad to answer your question. This Devonshire showerhead features a 5-15/16" diameter sprayface. Thank you for choosing Kohler.

Is this model the same as K-T395-4-CP? Trying to replace the handle on my faucet that broke to m...

Asked by Lauren June 24, 2019
1
Answer

Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Please call our Customer Care Center at 1-800-456-4537 (M-F, 8am-5pm CST) for assistance with ordering the correct part for your handle. Thank you for choosing KOHLER.

Does the shower head rotate (left to right, up and down)?

Asked by goose08 June 13, 2019
1
Answer

Hi goose08, this is Keisha with the Kohler Co. I would be more than happy to answer your question. The shower head on our the Devonshire Shower trim TS396-4-2BZ will rotate on a ball joint. Thank you for choosing KOHLER.

Does this come with the shower head? If so, is it the same shower head as the Devonshire 1-Spray ...

Asked by Indiana May 10, 2019
1
Answer

Hello Indiana. My name is Kassi with Kohler Co. I would be glad to answer your question. The Devonshire TS396-4-CP does include the showerhead. The showerhead that is included is the K-103941-AK-CP Devonshire showerhead. Thank you for choosing KOHLER.

Does this kit come with a valve? We have a completely gutted and building a brand new shower, wha...

Asked by MNgirl March 24, 2019
2
Answers

NO VALVE INCLUDED!

Is the trim plate around the shower lever plastic or metal?

Asked by Floodmom March 20, 2019
1
Answer

Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The escutcheon/back plate is metal. Thank you for choosing KOHLER.

What else would i need to completely replace an old shower? Which valve? Anything else? Plumber says we have to break the wall to remove old parts.

Asked by Vic March 8, 2019
1
Answer

Hi, this is Laura with Kohler Co. I am happy to assist you with your question. If you do not have a K-304 or K-2971 valve in your walls, the wall space will need to be accessed to install a new valve. The Devonshire shower trim kit shown here is compatible with Rite-Temp K-304 and K-2971 hi-flow valves and the newK-8304 series of values. Please call our Customer Care Center at 1-800-456-4537 (M-F, 8am-5pm CST) should you need assistance with identifying the valve in your wall. Thank you for choosing KOHLER.

Devonshire 1-Handle Wall-Mount Shower Valve Trim Kit in Oil-Rubbed Bronze (Valve not included) - page 2

Customer Reviews

  • 4.5
    out of 31 reviews
  • 50% recommend this product
Filter by:
Showing 1-10 of 31 reviews
Valve does not work
This is great looking but it has repeatedly failed us. Inside the handle assembly there is a plastic part with an aluminum screw that repeatedly slips on the shower valve. We've had to use pliers to turn on/off the shower, but in doing so have now broken the stem adapter. Definitely would not recommend.
by MBD
Response from CSJan 10, 2021
Hi MBD, this is Sarah with Kohler Customer Service. I'm very sorry to hear your Devonshire bath/shower trim is not working correctly. If the valve stem is slipping on the inside handle adapter, this can sometimes indicate the valve was roughed too far in the wall. When this is done, the valve stem doesn't fully extend to fill the entire adapter, causing the stem to slip and can cause the adapter to crack or "round" the internal square edges. We would like to connect with you directly to help you obtain the necessary valve and trim parts needed to replace and discuss the rough-in requirements for your specific valve. Please call us at 1-800-4KOHLER (M-F; 8am-5pm CST) with your trim and valve model number. Thank you. -Sarah S. Kohler Customer Service
Will NOT Go on the valve specified by This webpage
BEWARE!!! Home Depot webpage is NOT Home Depot the store. I purchased two sets of Devonshire in oil rubbed Bronze finish, one Tub and one shower. I purchased the suggested Valves because they were suggested on the webpage. The Valves were installed by plumber, then the Shower was tiled. Plumber came back and could not install trim kit on Valve. The Valve specified FOR THIS KIT BY THIS WEBPAGE will not allow the trim kits to be installed. Home Depot the STORE took the Devonshire sets back and because of LUCK I was able to buy two Tub sets at the store that actually did fit on the valve. Problem is they are the wrong finish!! My entire NEW REMODEL has oil rubbed bronze finish everywhere in my Home. I had to settle for brushed chrome finish in both bathroom shower and tub. The new kits are called “Rubicon”. I am very disappointed and I will not buy any future Koehler products. Koehler used to be Brass and ceramic, now 90% of the trim kits are plastic.
by Mike
Response from Kohler Product ExpertSep 30, 2020
Hi Mike, this is Sarah with Kohler Co. I'm very sorry to hear the wrong trim and valve was originally ordered due to a suggestion you found online. We are happy to help you find a compatible trim in Oil Rubbed Bronze. Please email us directly at KohlerCustServ@kohler.com. Your delight is our top priority! Sincerely, Sarah S. Kohler Customer Service
When we received the kit, it had some smudges on it that we just dismissed as someone with oily h...
When we received the kit, it had some smudges on it that we just dismissed as someone with oily hands had packaged it. I wish I had sent it back at that point for a different kit. Installation was a bit tricky as I believe a spacer was missing, so we had to fashion a spacer ourselves in order for the handle to attach properly. The showerhead itself is nice. The water pattern is really nice and provides for a nice, enjoyable shower. We are extremely disappointed with how this looks, though. It constantly has water spots on it and just doesn't look good (see photo). We spent a lot of time and money renovating our bathroom and are just not pleased with how this element turned out.
by karie
Response from Kohler Product ExpertOct 20, 2018
Hi Katie, this is Laura with Kohler Co. I am sorry for the issue you are experiencing with spots on your Devonshire faucet. I would recommend using a 50/50 white vinegar/water mix to remove spots that are caused by mineral deposits. Giving the handle assembly a quick wipe after use will also be helpful in eliminating spotting. If we may help in any way, please email customer service at KohlerCustServ@Kohler.com. We look forward to hearing from you! - M. Laura K., KOHLER Customer Service
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
It is the “BEST” wall-mounted shower valve and trim kit....
It is the “BEST” wall-mounted shower valve and trim kit. It works great, easy installation, and no drips! Do not purchase any other brand, stick to Kohler quality!!
by Gypsy
Beautiful shower set. Very classy and timeless...
Beautiful shower set. Very classy and timeless
by MARIA
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by MICHAEL
Showing 1-10 of 31 reviews