|Connection Size||1/2 NPT||Product Depth (in.)||6.75 in|
|Product Height (in.)||40.25 in||Product Width (in.)||7.938 in|
|Color Family||Chrome||Color/Finish||Polished Chrome|
|Features||No Additional Features||Flow rate (gallons per minute)||6|
|Handle Type||Lever Handle||Included Components||Hand Shower|
|Mounting Type||Freestanding||Number of Faucet Handles||Single Handle|
|Product Weight (lb.)||31 lb||Returnable||90-Day|
|Shower Head Shape||Rectangle||Spout Reach (in.)||6.75|
|Certifications and Listings||EPA Approved||Manufacturer Warranty||Lifetime Limited Warranty|
A: Robin, my name is Jessica with Kohler Customer Service. I am sorry to hear your are not receiving water out of your handshower included with K-T97330-4-CP. Please ensure that the diverter is being pulled out to sent the water through the handshower; please reference page 12 of the installation guide: https://bit.ly/37Vk5kx. If the issue continues, please contact our Customer Care Center at 1-800-456-4537. Thank you for choosing Kohler.
A: Hi, this is Laura with Kohler Co. I am sorry your handshower is not working. Please call our Customer Care Center at 1-800-4KOHLER or 1-800-456-4537 (M-F, 8 am-5 pm CST) so we may assist you with a repair or replacement. Thank you for choosing Kohler.
A: Hi Brian, my name is Sarah with Kohler Co. I'm glad to answer your question. This product includes everything except for the required K-97343 mounting-block. Thank you for choosing KOHLER.
A: Hello, my name is Julie with KOHLER Customer Service. I am happy to assist you with your bath filler question. The T97330-4-cp does require the floor mount 97343-na when installing. Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER.
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