Hi Virginia, this is Sarah with Kohler Customer Service. I'm glad to answer your question. This product is designed for a standard 4" wax ring. The Kohler wax ring included with select models is 5.15" OD and 3.688" ID. Thank you for choosing Kohler.
Hi LN, this is Sarah with Kohler Customer Service. I'm glad to answer your question. No, this toilet does not include a wax ring. Thank you for choosing Kohler.
I have two of this product. The bowl, rim, and seat are easy to clean. The area behind the seat is annoying to clean because the bolt caps come off to easily when wiping around them. The exterior also has ridges which results in having to clean with a disinfectant wipe first, followed by a heavier rag or towel. Once you get the routine and method down, it’s easy and stays clean for an acceptable period of time.
Hi BE, this is Sarah with Kohler Customer Service. I'm glad to answer your question. No, the gallons per flush is not able to be adjusted or changed. Thank you for choosing Kohler.
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. An alternate flush valve is not available for the Memoirs toilets. For assistance with your toilet, please call our Customer Care Center at 1-800-4KOHLER or 1-800-456-4537 (M-F, 8 am-5 pm CST). Thank you for choosing Kohler.
Hello DHG, my name is Kassi with Kohler Co. I'd be glad to answer your question. Kohler Co is a global company, and manages manufacturing facilities in countries all over the world. Almost all Kohler products lines have multiple parts; each part has the ability to come from a different facility or vendor from around the world. All of our product lines are held to the highest quality standards and as such, carry the same product warranty no matter the manufacturing plant of origin. Thank you for choosing Kohler.
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The tank (without cover) and the bowl are identical for the Memoirs Stately and Classic toilets. The tank covers are different; the Classic has a rounded front tank cover and the Stately tank cover is shaped like crown-molding. Thank you for choosing Kohler.
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The Kohler Specification sheet shows the dimensions of the footprint and toilet on page two. A link to this spec sheet is found under the Info & Guides heading. Thank you for choosing KOHLER.
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. There is a long knurled tube next to the float. Place a screwdrive in the groove on the top of this tube to adjust the float. Turn it to the right to raise the water level and to the left to lower the water level. Flush the toilet to check the water level. Thank you for choosing KOHLER.
I had an American standard toilet before and it was terrible it plugged up all the time. The elongated toilet is amazing. Had it going on two years and has never plugged up once. Best investment I made.