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Internet #205326634

Model #K-3811-0

Store SKU #1007185089

Store SO SKU #1000113178

Santa Rosa Comfort Height 1-Piece 1.6 GPF Single Flush Compact Elongated Toilet with AquaPiston Flush in White

$33989
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  • Slow close seat included with purchase
  • KOHLER AquaPiston releases water from 360 degrees around
  • Comfort Height offers chair-height seating (about 2 in. taller)
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Product Details

The Santa Rosa Comfort Height 1-piece compact elongated 1.6 GPF toilet offers the exceptional functionality you expect from KOHLER in a smaller footprint, so you can transform even the smallest of bathrooms into a well-designed, comfortable space. 1-piece toilets integrate the tank and bowl into a seamless, easy-to-clean design. A compact elongated bowl offers added comfort while occupying the same space as a round-front bowl.
  • Comfort height feature offers chair-height seating that makes sitting down and standing up easier for most adults
  • 1.6 GPF (gallons per flush)
  • 2-1/8 in. glazed trap-way
  • Standard left-hand trip lever included
  • Includes brevia quiet-close with grip-tight seat
  • AquaPiston canister allows water to flow into the bowl from all sides (360°), increasing the power and effectiveness of the flush
  • Flush valve's 3:2 ratio harnesses the natural force of gravity and optimizes flush performance
  • Durable canister design has 90% less exposed seal material than a 3 in. flapper, for leak-free performance
  • Features to consider when buying a toilet
  • Return Policy
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Specifications

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Questions & Answers

144Questions
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Q:What is the height of the rim
by|Sep 10, 2022
1 Answer
Answer This Question

A:  Hello Larry, my name is Kassi with Kohler Co. I'd be glad to answer your question. The K-3811 bowl height from the floor to the top of the bowl is 16.5" not including the seat. The seat paired with this model will add 1-15/16" to the height of the bowl. Thank you for choosing Kohler.

by|Sep 12, 2022
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    Q:Is the Santa Rosa compatible with the Kohler Navita Bidet seats?
    by|Aug 25, 2022
    1 Answer
    Answer This Question

    A:  VA750, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. I do apologize, K-3811-0 is not compatible with the Novita bidet seats. Thank you for choosing Kohler.

    by|Aug 25, 2022
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      Q:Does this toilet come in round.
      by|Aug 18, 2022
      3 Answers
      Answer This Question

      A:  I don't know, but I think so

      by|Sep 13, 2022
        1 found this answer helpful

        A:  According to Kohler website...No. "Compact elongated bowl offers added comfort while occupying the same space as a round-front bowl."

        by|Aug 25, 2022

          A:  Delsie, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. I do apologize, K-3811-0 and all other Santa Rosa models are only available as a compact elongated bowl. Thank you for choosing Kohler.

          by|Aug 19, 2022
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            Q:Does this toilet come with a 10" Rough In?
            by|Aug 12, 2022
            1 Answer
            Answer This Question

            A:  Hello Mema, my name is Kassi with Kohler Co. I'd be glad to answer your question. The K-3811 is currently offered in a 12" rough in. Here is a link to the current 10" rough in toilets we offer: https://bit.ly/3QIpcZD Thank you for choosing Kohler.

            by|Aug 13, 2022
              Showing 1-4 of 144
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              Customer Reviews

              4.4 out of 5
              (817)
              • 4.4
                out of 817 reviews
              • 82%recommend this product
              Filter by:
              Showing 1-10 of 817 reviews
              One Piece Toilet
              Good fit for tight space
              by
              • Verified Purchase
              • Recommended
              Kohler Santa Rosa black comfort toilet
              I ordered the black Santa Rosa comfort by kohler in April of 2011. 3 months after it was installed, I noticed an ugly streaking on the inside of the bowl. I have tried everything to get rid of what looks like calcium streaking on the inside of the bowl. It looks nasty. I called kohler and they told me to try using a baking soda/vinegar paste mixture but they won’t exchange the toilet. I am very disappointed because the black toilet is very expensive.
              by
              Response from Kohler Product ExpertFeb 4, 2022
              Hello, my name is Kassi with Kohler Co. I am sorry to hear of the markings inside of your new toilet bowl. If it is a calcium build up, the white vinegar is one of the best products to use as it will not hurt the material. We also recommend the Kohler Toilet cleaner K- 23724-NA. To clean light soil from hard surfaces, dilute one-part product with seven parts water. Spray and wipe clean. Prevents and controls mold and mildew on hard non-porous pre-cleaned inanimate surfaces. To control mold and mildew on hard non-porous surfaces, pre-clean surfaces, then spray the surfaces to be treated, making sure to wet completely. Let air dry. Repeat application at weekly intervals or when mildew growth appears. If there is any way we can provide you with assistance with your product, or you have any questions, please contact customer service at Kohler.CustServ@Kohler.com. We’re here to help! – Kassi D., Kohler Customer Service
                1 found this review helpful
                Design flaw
                I wish I had read the reviews before purchasing. Same issue. The lid doesn’t fit. The unglazed area looks dirty and old. If there’s a solution with a lid that overhangs…why not just send that one with the toilet. This is clearly a design flaw they are aware of.
                by
                Response from CSJun 26, 2021
                Hi DKB, this is Sarah with Kohler Co. I'm sorry to hear your Santa Rosa toilet is showing a gap between the tank and tank lid. The Santa Rosa toilet has a unique tank lid custom designed for proper fit with the Santa Rosa toilet. There will be a slight gap between the lid and top of the tank, by design, to aid with fit and function. It is intended to display an effortless transition between the tank lid and toilet. We do offer a tank lid which will over hang this gap, for those who prefer this aesthetic option. Please call us at 1-800-4KOHLER (M-F; 8am-5pm CST). Your delight is our top priority! -Sarah S. Kohler Customer Service
                  Bad seam and cracked seat
                  Had 3 of the Kohler Santa Rosa toilets installed in our home 3 months ago. One of them already has a cracked seat (I weigh 205 and my wife 140). All of them have the unfinished glaze where the top meets the tank. Try to pull it as far forward as possible, but still shows brown from the lack of glazing. Poor design and execution.
                  by
                  Response from 3CJun 14, 2021
                  Hi, this is Lisa with Kohler Co. I am sorry to hear of your experience with your Santa Rosa™ toilets and the seats that were paired with them. We would like to connect with you direct to discuss this further. Please feel free to contact us at 1-800-4KOHLER (M-F, 8 a.m. – 5 p.m. CST) for further assistance. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.
                    Lid glaze issue & white color issue
                    We just had this K-3811 Santa Rosa toilet (white) installed and ran into same issue as others. The lid does not fit properly and the unglazed area can be seen. Also, this toilet definitely isn't the white glaze as shown on your web sites, it looks more like the biscuit color. Wasn't the look we were looking for with a white vanity, white marble tiles and now an off-white glazed toilet.
                    by
                    Response from CSMay 28, 2021
                    Hi Gil G, this is Sarah with Kohler Co. I'm truly sorry that your Santa Rosa tank lid is not fitting and that the color does not match the rest of your white bathroom. We do have a new tank lid which will overhang the tank lid and conceal the gap. We are happy to assist with your warranty by providing a replacement. To verify the color, please locate the serial number label on your toilet. The label may be inside the tank or on the back of the bowl/tank. It is on a label with a barcode. The serial number will be combination of letter and numbers and will likely start with the letter S. Please call our team at 1-800-4KOHLER for additional assistance. Sincerely, Sarah S. Kohler Customer Service
                      Lid doesn't fit correct - unglazed area shows
                      I just installed two of these - and the lids do not cover the unglazed insides of tank - very unattriactive
                      by
                      Response from CSMay 3, 2021
                      Hi ScubaSue, this is Sarah with Kohler Co. I'm sorry to hear you aren't completely satisfied with the appearance of your Santa Rosa toilets. Due to the unique design of this toilet, there may be a small gap between the tank lid and top of the tank. We do have a tank lid that overhangs the top of the toilet tank. This will hide the gap. Please call our Customer Service team at 1-800-4KOHLER (M-F; 8am-5pm CST) for additional assistance. We're here to help. -Sarah S. Kohler Customer Service
                        Unfinished glazing and lid doesn’t fit
                        [This review was collected as part of a promotion.] We just had this product installed and ran into same issue as others. The lid does not fit properly and the un glazed area can be seen. This falls short of my expectation of Kohler quality
                        by
                        Response from Customer Service Jan 13, 2021
                        Gproth, my name is Jessica with Kohler Co. I am sorry to hear of the glazing issue you are experiencing. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to connect with you to aid in a replacement tank lid which will cover the unglazed portion. Please contact our Customer Service team at 1-800-4Kohler. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
                          Avoid this product.. unfinished glazing
                          I bought two of these toilets for new bathrooms. Contractor finally installed them and surprised at how ugly they look when there is an obvious unglazed raw beige seam all around the lid on both units that looks like you bought the wrong lid for the toilet. It is an obvious mistake in how the product is made and I can't believe they would ship this. If you can't glaze the top edges of the toilet tank at least make a lid that overlaps the edge geniuses. Toilet has worked for a week so far but looks like a cheap toilet and if I saw this in a store I wouldn't have purchased it. Too late now that I have to live with the ugliness and comments from guests as to why the toilet looks "dirty".
                          by
                          Response from 3C Customer ServiceOct 28, 2020
                          Hello, my name is Keisha with Kohler Co. I am sorry to hear about your concerns with the Santa Rosa toilet. We design our products with customers like you in mind and regret to hear this toilet was not the right choice for you. Please contact our Customer Service team at 1-800-456-4537. We look forward to hearing from you and providing a resolution.
                            Great product and a nice upgrade over the 15-year old toilets we had. Would recommend.
                            Great product and a nice upgrade over the 15-year old toilets we had. Would recommend.
                            by
                            • Verified Purchase
                            • Recommended
                            5 found this review helpful
                            Very satisfied this far.
                            Very satisfied this far.
                            by
                            • Verified Purchase
                            • Recommended
                            3 found this review helpful
                            Showing 1-10 of 817 reviews

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