This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.
Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
Verify your existing electrical and water connections
Empty & unplug your old refrigerator
Product Overview
The largest total capacity top-mount refrigerator with 24 cu. ft. of space in the 33 in. wide category has a lot to offer. With a built-in ice maker and electronic temperature controls, this refrigerator offers more than just a traditional-style. It's designed to keep temperature and humidity levels where they need to be to help keep your food fresher, while providing ice on-demand.
Stock-up and store everything you need; with a cavernous 24 cu. ft. of space, this LG top mount refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach
Factory installed ice maker means you will always have ice on hand
Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables
LED panels located on the rear of the refrigerator provide an exceptionally bright interior and saves energy over traditional lighting
Contoured doors, hidden hinges, and a host of great interior features give your refrigerator a look that's as sophisticated as it is functional; and it's beauty isn't just the outside; with every feature thoughtfully designed, this appliance helps you create the sophisticated, distinctive kitchen you want and deserve
Our built-in icemaker automatically makes ice cubes, so that you always have ice on hand for those hot summer days or when entertaining at home
ENERGY STAR qualified LG refrigerator exceeds federal energy standards to positively impact your energy bill, your energy consumption and most importantly, the environment
SmartDiagnosis helps the service center diagnose problems over the phone, helping you troubleshoot quickly
Digital temperature controls designed to maintain humidity and temperature levels to help keep your food fresher, longer; digital sensors constantly monitor conditions within the refrigerator to keep things cool
Multi-air flow system is designed to maintain superior humidity and temperature levels to help keep your food fresher, longer; digital sensors constantly monitor conditions within the refrigerator and strategically-placed vents in every section to help surround your food with cool air no matter where you put it
2 door top freezer refrigerator has 1 fresh food door and 1 freezer door
Inverter linear compressor is backed by a 10-year limited warranty
Adjustable Door Storage,Deli Drawer,Gallon Door Storage
Temperature Control Type
Internal Digital
Total Capacity (cu. ft.)
23.8 cu ft
Water Filter Replacement Model#
N/A
Warranty / Certifications
Certifications and Listings
Energy Star,UL Listed
Manufacturer Warranty
1 Year Parts and Labor, 5 Years Sealed System (Parts & Labor), 5 Years Compressor (Parts & Labor, 6-10 Years on the Sealed System (Parts Only)
Questions & Answers
Typical questions asked about products:
Is the product durable?
Is the product easy to use?
What are the dimensions of the product?
Customer Reviews
4.5
out of 1,881 reviews
88%recommend this product
51289
4366
387
243
196
Filter by:
Showing 1-10 of 1,881 reviews
Jun 11, 2022
After 9 months, so far, so good
[This review was collected as part of a promotion.] After 9 months, so far, so good. Have had 2 issues and would have given it 5 stars if the 2 issues didn't happen within 1 year:
1. Refrigerator door seal had a tear in the upper left corner, repaired by LG, must remember to open the door at the top of the door, not the side. Very easy to replace the seal.
2. The freezer shelf is bowing & got a replacement. Several people have mentioned that the shelves are not that strong & I agree. The repair folks said that the freezer shelf bow was not covered by any warranty, but LG overrode and sent me one. See the attached picture of a straight edge against the shelf. We don't put too much on this shelf either.
3. The linear compressor reliability is well discussed, but the warranty of 5-10 years is great.
Other than that, it's got amazing space, love the top freezer over a bottom, super quiet, easy on energy consumption. I also moved the deli drawer-shelf up 1 shelf so I could get a better visible on what's on the lower shelf
by
Recommended
Customer review from lg.com
Jan 29, 2022
Throwaway
Three year life span. Overpriced trash. Near impossible to find service.
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Response from Social MediaFeb 1, 2022
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Customer review from lg.com
Jan 25, 2022
Throwaway….
The freezer is operational. The fridge temp climbs to 50 plus degrees. Can’t find an appliance repair shop that will service it. Problem is the auto defrost isn’t functioning causing excessive frost build up on the coils. I take the back panel out of the freezer and defrost with a hair dryer. The unit functions properly for another week. Considering that it’s only three years old, you wouldn’t expect this. Piece of throwaway garbage….
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Response from LGE Social MediaJan 28, 2022
Thank you for taking the time to review our product. We hate hearing you are having an issue with your refrigerator. Your feedback is especially important to us. Please rest assured that your concerns will be shared with our marketing and product teams. We’d like to gather more information to see if we can help. Contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. This will allow for an open dialogue with expert agents that are better able to offer the proper assistance. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. We apologize for any inconvenience this has caused. ^Daphane
Customer review from lg.com
Dec 29, 2021
Worst Refridgerator
We purchased an LTCS24223W LG fridge
.
Last month the refrigerator itself started getting warmer and warmer. The freezer still maintains cold temps. I defrosted the refrigerator, cleaned out the coils in the back, and the fan appears to still be working. The refrigerator still reads 51 degrees.
In addition, the refrigerator has been a complete disappointment. Many problems. The paint on the surface chips, the door dents easily, and the inside shelves broke. All in the first year. We did not complain because at least the refrigerator kept cold.
This is unacceptable for a 4 year old refrigerator.
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Response from LGAnswersDec 31, 2021
We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Sep 23, 2021
Awesome Fridge
[This review was collected as part of a promotion.] Best features for this size fridge. I wanted LED lights in the freezer also in addition to fridge part. Only LG offered that light. The door bins are great, perfect size and closed bottom design. I hated the items falling off the fridge and freezer doors on my fridge that just died after 18 years because just a bar keep items on the door. There was always too much room under the bar to hold items on the door. Not so on LG! LG has a complete bottom part on the bins to hold everything in. This LTCS24223S version also has an ice maker pre-installed. Perfect for me. I got it just in time before the new model added a water dispenser and filter inside the fridge compartment. They take up valuable space. Thank God I did not wait. I keep this one in my garage to replace the previous Kenmore. It cooled down very well - look at my impromptu temp log I kept to see how fast it cooled. Very impressed so far. I read the previous compressor problems seems to have been fixed with an updated design in DEC2017.
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Recommended
Customer review from lg.com
Aug 30, 2021
Great features!
[This review was collected as part of a promotion.] I bought this refrigerator several months ago and it works and looks like a dream. It has become the perfect compliment to my kitchen. I'm enjoying it very much!
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Recommended
Customer review from lg.com
Aug 29, 2021
Bad Buy.
frost in the freezer, problems with the temperature sensor.
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Response from LGE Social MediaAug 30, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Customer review from lg.com
Aug 23, 2021
Ice crystals in freezer
[This review was collected as part of a promotion.] I bought this 7/24/21 to replacement my 19 yr old one
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Customer review from lg.com
Jul 31, 2021
Fridge is huge
[This review was collected as part of a promotion.] The freezer seems a bit small compared to my old one. I put additional shelf in mine. For the refrigerator portion the dairy (butter) compartment is small needs to be wider for sure. The amount of space in refrigerator is fantastic.
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Recommended
Customer review from lg.com
Jul 21, 2021
Runs Great
[This review was collected as part of a promotion.] Everything works very good and it is very quiet. The only thing We had issues with are the shelves. There is a 2" white plastic that runs on the edge of the shelves, it is weak and it broke in two places.