Internet #304161124

Model # WM3700HWA

Store SO SKU #1003401386

LG Electronics 4.5 cu.ft. Ultra Large Capacity White Front Load Washer with Steam and Wi-Fi Connectivity
0048231024624

4.5 cu.ft. Ultra Large Capacity White Front Load Washer with Steam and Wi-Fi Connectivity

Model# WM3700HWA
Store SO SKU# 1003401386
  • Smart Home enabled to operate remotely and troubleshoot
  • Steam technology gently cleans eliminating odors and wrinkles
  • SpeedWash Cycle gets small loads clean and fresh in just 15 min
$ 898 00
$999.00

Save $101.00 (10%)

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Installation Requirements
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Product Overview

  • Smart Home enabled to operate remotely and troubleshoot
  • Steam technology gently cleans eliminating odors and wrinkles
  • SpeedWash Cycle gets small loads clean and fresh in just 15 min
LG ColdWash technology cleans like warm, saves like cold to make your high efficiency washer even more efficient. And with the generous 4.5 cu. ft. capacity and extra wide door opening, you can fit more than ever before, making loading and unloading a breeze. Add in the confidence that comes with the Direct Drive Motor's 10-year limited warranty, and youll be saving energy.
  • The ultra-large capacity (4.5 cu.ft.) tub lets you do more laundry in fewer loads. Thats time saved and sore backs avoided.
  • Get your clothes clean and experience a smarter way to wash with our innovative 6Motion technology. Each wash cycle combines up to 6 different wash motions to provide a revolutionary cleaning experience.
  • When you buy a washer, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year limited warranty.
  • This LG washer is LG SideKick compatible, which means you can add the mini pedestal washer to your front load washer and now tackle two loads of laundry all at the same time. Now you can divide and conquer your laundry and whatever messy moments life throws at you.
  • You shouldnt know your washer is on from the next room. The LG TrueBalance anti-vibration system is designed to reduce washer noise and vibration for smooth, quiet performance in any room of the house, even if it's on another floor.
  • Let us take the guesswork out of doing the laundry. With features like our Dual LED Display indicators and intuitive Dial-A-Cycle controls, youll find the right setting every time.
  • If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smart phone, helping you minimize costly, inconvenient service calls.
  • Using the cold cycle on your washer doesnt have to mean compromising. ColdWash technology uses cold water and enhanced washing motions to penetrate deep into fabrics, giving you cold water savings with warm water performance
  • Sometimes, you just don't have time to wait for a standard wash cycle. When you need clean clothes fast, LG's SpeedWash Cycle can have small loads clean and fresh in just 15 minutes.
  • An Extra Wide Door Opening (15% larger than typical openings) means this washer is easier to load and unload. Thats, easy in, easy out.
  • Its a big washer, but that doesnt mean you have to do a big load every time. Our SenseClean System automatically sets the water level and wash time for each load based on the weight.
  • The NeveRust wash tub is made of durable stainless steel, avoiding nicks that can snag fabrics.
  • To get your clothes as clean as possible, you need the washer itself to stay clean and fresh. The TubFresh system includes an advanced tub-cleaning cycle and other innovations that help you easily maintain your washer's freshness by cleaning and drying the wash tub, door, and gaskets.
  • Choosing the FreshCare option periodically tumbles your clean laundry every few minutes. So even if your clothes sit in the drum for hours, they will be clean and fresh, as if the cycle just ended.
  • The spin cycle on this washer reaches up to 1300 RPM for a powerful spin. Which means more water extraction and less drying time.
  • When your washer uses about 30% less energy and half the amount of water used by regular washers, youre going to make an impacton your utility bills, your energy and water consumption, and most importantly, the environment.
  • All compatible LG washers, dryer, SideKick pedestal washers, and laundry pedestals sold separately.
  • LG washer is certified as asthma and allergy friendly by the Asthma and Allergy Foundation of America (AAFA) - a leading national nonprofit organization dedicated to those with asthma and allergies












  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Product Overview

  • Smart Home enabled to operate remotely and troubleshoot
  • Steam technology gently cleans eliminating odors and wrinkles
  • SpeedWash Cycle gets small loads clean and fresh in just 15 min
Model #: WM3700HWA
Internet #: 304161124

LG ColdWash technology cleans like warm, saves like cold to make your high efficiency washer even more efficient. And with the generous 4.5 cu. ft. capacity and extra wide door opening, you can fit more than ever before, making loading and unloading a breeze. Add in the confidence that comes with the Direct Drive Motor's 10-year limited warranty, and youll be saving energy.

  • The ultra-large capacity (4.5 cu.ft.) tub lets you do more laundry in fewer loads. Thats time saved and sore backs avoided.
  • Get your clothes clean and experience a smarter way to wash with our innovative 6Motion technology. Each wash cycle combines up to 6 different wash motions to provide a revolutionary cleaning experience.
  • When you buy a washer, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year limited warranty.
  • This LG washer is LG SideKick compatible, which means you can add the mini pedestal washer to your front load washer and now tackle two loads of laundry all at the same time. Now you can divide and conquer your laundry and whatever messy moments life throws at you.
  • You shouldnt know your washer is on from the next room. The LG TrueBalance anti-vibration system is designed to reduce washer noise and vibration for smooth, quiet performance in any room of the house, even if it's on another floor.
  • Let us take the guesswork out of doing the laundry. With features like our Dual LED Display indicators and intuitive Dial-A-Cycle controls, youll find the right setting every time.
  • If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smart phone, helping you minimize costly, inconvenient service calls.
  • Using the cold cycle on your washer doesnt have to mean compromising. ColdWash technology uses cold water and enhanced washing motions to penetrate deep into fabrics, giving you cold water savings with warm water performance
  • Sometimes, you just don't have time to wait for a standard wash cycle. When you need clean clothes fast, LG's SpeedWash Cycle can have small loads clean and fresh in just 15 minutes.
  • An Extra Wide Door Opening (15% larger than typical openings) means this washer is easier to load and unload. Thats, easy in, easy out.
  • Its a big washer, but that doesnt mean you have to do a big load every time. Our SenseClean System automatically sets the water level and wash time for each load based on the weight.
  • The NeveRust wash tub is made of durable stainless steel, avoiding nicks that can snag fabrics.
  • To get your clothes as clean as possible, you need the washer itself to stay clean and fresh. The TubFresh system includes an advanced tub-cleaning cycle and other innovations that help you easily maintain your washer's freshness by cleaning and drying the wash tub, door, and gaskets.
  • Choosing the FreshCare option periodically tumbles your clean laundry every few minutes. So even if your clothes sit in the drum for hours, they will be clean and fresh, as if the cycle just ended.
  • The spin cycle on this washer reaches up to 1300 RPM for a powerful spin. Which means more water extraction and less drying time.
  • When your washer uses about 30% less energy and half the amount of water used by regular washers, youre going to make an impacton your utility bills, your energy and water consumption, and most importantly, the environment.
  • All compatible LG washers, dryer, SideKick pedestal washers, and laundry pedestals sold separately.
  • LG washer is certified as asthma and allergy friendly by the Asthma and Allergy Foundation of America (AAFA) - a leading national nonprofit organization dedicated to those with asthma and allergies












  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Key Features

Product Overview
Key Features
  • Smart Home enabled to operate remotely and troubleshoot
  • Steam technology gently cleans eliminating odors and wrinkles
  • SpeedWash Cycle gets small loads clean and fresh in just 15 min
LG ColdWash technology cleans like warm, saves like cold to make your high efficiency washer even more efficient. And with the generous 4.5 cu. ft. capacity and extra wide door opening, you can fit more than ever before, making loading and unloading a breeze. Add in the confidence that comes with the Direct Drive Motor's 10-year limited warranty, and youll be saving energy.
  • The ultra-large capacity (4.5 cu.ft.) tub lets you do more laundry in fewer loads. Thats time saved and sore backs avoided.
  • Get your clothes clean and experience a smarter way to wash with our innovative 6Motion technology. Each wash cycle combines up to 6 different wash motions to provide a revolutionary cleaning experience.
  • When you buy a washer, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year limited warranty.
  • This LG washer is LG SideKick compatible, which means you can add the mini pedestal washer to your front load washer and now tackle two loads of laundry all at the same time. Now you can divide and conquer your laundry and whatever messy moments life throws at you.
  • You shouldnt know your washer is on from the next room. The LG TrueBalance anti-vibration system is designed to reduce washer noise and vibration for smooth, quiet performance in any room of the house, even if it's on another floor.
  • Let us take the guesswork out of doing the laundry. With features like our Dual LED Display indicators and intuitive Dial-A-Cycle controls, youll find the right setting every time.
  • If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smart phone, helping you minimize costly, inconvenient service calls.
  • Using the cold cycle on your washer doesnt have to mean compromising. ColdWash technology uses cold water and enhanced washing motions to penetrate deep into fabrics, giving you cold water savings with warm water performance
  • Sometimes, you just don't have time to wait for a standard wash cycle. When you need clean clothes fast, LG's SpeedWash Cycle can have small loads clean and fresh in just 15 minutes.
  • An Extra Wide Door Opening (15% larger than typical openings) means this washer is easier to load and unload. Thats, easy in, easy out.
  • Its a big washer, but that doesnt mean you have to do a big load every time. Our SenseClean System automatically sets the water level and wash time for each load based on the weight.
  • The NeveRust wash tub is made of durable stainless steel, avoiding nicks that can snag fabrics.
  • To get your clothes as clean as possible, you need the washer itself to stay clean and fresh. The TubFresh system includes an advanced tub-cleaning cycle and other innovations that help you easily maintain your washer's freshness by cleaning and drying the wash tub, door, and gaskets.
  • Choosing the FreshCare option periodically tumbles your clean laundry every few minutes. So even if your clothes sit in the drum for hours, they will be clean and fresh, as if the cycle just ended.
  • The spin cycle on this washer reaches up to 1300 RPM for a powerful spin. Which means more water extraction and less drying time.
  • When your washer uses about 30% less energy and half the amount of water used by regular washers, youre going to make an impacton your utility bills, your energy and water consumption, and most importantly, the environment.
  • All compatible LG washers, dryer, SideKick pedestal washers, and laundry pedestals sold separately.
  • LG washer is certified as asthma and allergy friendly by the Asthma and Allergy Foundation of America (AAFA) - a leading national nonprofit organization dedicated to those with asthma and allergies












  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Product Overview

  • Smart Home enabled to operate remotely and troubleshoot
  • Steam technology gently cleans eliminating odors and wrinkles
  • SpeedWash Cycle gets small loads clean and fresh in just 15 min
Model #: WM3700HWA
Internet #: 304161124

LG ColdWash technology cleans like warm, saves like cold to make your high efficiency washer even more efficient. And with the generous 4.5 cu. ft. capacity and extra wide door opening, you can fit more than ever before, making loading and unloading a breeze. Add in the confidence that comes with the Direct Drive Motor's 10-year limited warranty, and youll be saving energy.

  • The ultra-large capacity (4.5 cu.ft.) tub lets you do more laundry in fewer loads. Thats time saved and sore backs avoided.
  • Get your clothes clean and experience a smarter way to wash with our innovative 6Motion technology. Each wash cycle combines up to 6 different wash motions to provide a revolutionary cleaning experience.
  • When you buy a washer, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year limited warranty.
  • This LG washer is LG SideKick compatible, which means you can add the mini pedestal washer to your front load washer and now tackle two loads of laundry all at the same time. Now you can divide and conquer your laundry and whatever messy moments life throws at you.
  • You shouldnt know your washer is on from the next room. The LG TrueBalance anti-vibration system is designed to reduce washer noise and vibration for smooth, quiet performance in any room of the house, even if it's on another floor.
  • Let us take the guesswork out of doing the laundry. With features like our Dual LED Display indicators and intuitive Dial-A-Cycle controls, youll find the right setting every time.
  • If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smart phone, helping you minimize costly, inconvenient service calls.
  • Using the cold cycle on your washer doesnt have to mean compromising. ColdWash technology uses cold water and enhanced washing motions to penetrate deep into fabrics, giving you cold water savings with warm water performance
  • Sometimes, you just don't have time to wait for a standard wash cycle. When you need clean clothes fast, LG's SpeedWash Cycle can have small loads clean and fresh in just 15 minutes.
  • An Extra Wide Door Opening (15% larger than typical openings) means this washer is easier to load and unload. Thats, easy in, easy out.
  • Its a big washer, but that doesnt mean you have to do a big load every time. Our SenseClean System automatically sets the water level and wash time for each load based on the weight.
  • The NeveRust wash tub is made of durable stainless steel, avoiding nicks that can snag fabrics.
  • To get your clothes as clean as possible, you need the washer itself to stay clean and fresh. The TubFresh system includes an advanced tub-cleaning cycle and other innovations that help you easily maintain your washer's freshness by cleaning and drying the wash tub, door, and gaskets.
  • Choosing the FreshCare option periodically tumbles your clean laundry every few minutes. So even if your clothes sit in the drum for hours, they will be clean and fresh, as if the cycle just ended.
  • The spin cycle on this washer reaches up to 1300 RPM for a powerful spin. Which means more water extraction and less drying time.
  • When your washer uses about 30% less energy and half the amount of water used by regular washers, youre going to make an impacton your utility bills, your energy and water consumption, and most importantly, the environment.
  • All compatible LG washers, dryer, SideKick pedestal washers, and laundry pedestals sold separately.
  • LG washer is certified as asthma and allergy friendly by the Asthma and Allergy Foundation of America (AAFA) - a leading national nonprofit organization dedicated to those with asthma and allergies












  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

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Price
Was $899.00
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Ratings (157) (502) (496) (71)
Capacity - Washer (cu. ft.) 4.5 4.50 4.50 4.5
Washer Features Adjustable Legs,Advanced Vibration Control,Control Lock,Control Sounds On/Off,Cycle Status Indicator,Delay Start,Door Window,End-Of-Cycle Signal,Front Control,Remote Diagnostics,Water Heater Add Garment (pause),Adjustable Legs,Advanced Vibration Control,Built-in Drawer,Control Lock,Delay Start,Door Window,Front Control,Wi-Fi Enabled Add Garment (pause),Advanced Vibration Control,Control Lock,Front Control,Spin Speed Option,Wi-Fi Enabled Add Garment (pause),Advanced Vibration Control,Control Lock,Cycle Status Indicator,Delay Start,Door Window,End-Of-Cycle Signal,Front Control,Remote Diagnostics,Wi-Fi Enabled
Product Width (in.) 27 27.00 in 27.00 in 27 in
Product Depth (in.) 31.4 in 31.50 in 30.25 in 30.75 in
Earliest Delivery Earliest Delivery Earliest Delivery Earliest Delivery
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Specifications

Capacity (cu. ft.)
4.50
Stackable
Stackable
Width (in.)
27.00 in
Depth (in.)
30.25 in
Steam Function
Steam
Height (in.)
39 in
Features
Add Garment (pause)
Energy Efficiency Tier Rating
Tier III

Specifications

Capacity (cu. ft.)
4.50
Stackable
Stackable
Width (in.)
27.00 in
Depth (in.)
30.25 in
Steam Function
Steam
Height (in.)
39 in
Features
Add Garment (pause)
Energy Efficiency Tier Rating
Tier III

Dimensions

Capacity - Washer (cu. ft.)
4.50
Depth With Door Open 90 Degrees (In)
52.00
Door Opening Height (In.)
16.93
Door Opening Width (In.)
16.93
Product Depth (in.)
30.25 in
Product Height (in.)
39 in
Product Width (in.)
27.00 in

Details

Amperage (amps)
10 A
Appliance Type
Front Load Washer
Color/Finish
White
Color/Finish Family
White
Control Type
Electronic
Door Material
Glass
Door Shape
Round Door
Door Style
Left Swing
Energy Consumption (kWh/year)
105
Energy Efficiency Tier Rating
Tier III
Included
Hardware
Maximum Spin Speed (RPM)
1300
Number of Rinse Cycles
5
Number of Rinse Temperatures
5
Number of Wash Cycles
12
Number of Wash Speeds
5
Number of Wash Temperatures
5
Pedestal Model#
WDP4V
Power Options
Hardwired
Product Weight (lb.)
202.80 lb
Remote Access
Remote Access
Requires Hub?
No Hub Required
Returnable
Non-Returnable
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Stackable
Stackable
Stacking Kit Model#
KSTK1
Steam Function
Steam
Voice Control Hub Required
No Hub Required for Voice Control
Voltage (volts)
120
Wash Cycles
Allergen,Bedding,Delicates,Heavy Duty,Normal,Permanent Press,Sanitize,Speed Wash,Towels and Sheets,Tub Clean,Whites
Washer Dispensers
Bleach,Detergent Packs,Fabric Softener,Liquid Detergent,Prewash Detergent
Washer Features
Add Garment (pause),Advanced Vibration Control,Control Lock,Front Control,Spin Speed Option,Wi-Fi Enabled
Washer Tub/Drum Material
Stainless Steel Drum
Works With
Alexa, Google, SmartThinQ

Warranty / Certifications

Certifications and Listings
No Certifications or Listings
Manufacturer Warranty
Parts and Labor 1 YearDirect Drive Motor 10 YearsDrum Limited Lifetime

Questions & Answers

does this include washer hose

does this include washer hose
Asked by: cmo0131
It includes the drain hose, but not he hot & cold water hoses.
Answered by: Dette
Date published: 2019-07-12

Does this have a light built in?

Asked by: Mike
No and its not disclosed in the features or the manual
Answered by: Bizzybea45
Date published: 2019-06-18

Can you use tide pods? If so, do you put them in the drum or in the dispenser tray?

Can you use tide pods? If so, do you put them in the drum or in the dispenser tray?
Asked by: Dan
In the drum. It will not dissolve the outer casing if you put it in the cup. It will stay wet also after you're done with a wash.
Answered by: Nope
Date published: 2019-07-08

Is there a light that comes on inside of the drum when you open the door

Asked by: lcclegg
yes
Answered by: Bob
Date published: 2019-03-11
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Customer Reviews

LG Electronics 4.5 cu.ft. Ultra Large Capacity White Front Load Washer with Steam and Wi-Fi Connectivity is rated 4.3 out of 5 by 497.
Rated 5 out of 5 by from A variety of functions and wash cycles I have had my LG washer for almost for Month, and love it. It is very easy to use and gives me the ability to wash any type of fabric without worrying about damage. Even though it has a variety of functions, it is very intuitive, so for someone like me who doesn't like reading directions, I was able to figure out how to use it without doing so. One of the reasons we chose it, was because the closet area where it goes is not very deep, as it was set up for a top load washer. But this LG front load washer, even though it is a large-capacity washer, can fit into the space.
Date published: 2019-07-31
Rated 3 out of 5 by from Feels like a Chinese product, not a Korean product 1/ Turbowash jet is place in bad location, after washing cycle is done, the turbojet nozzle is still dripping water from remaining water in the line for an hour, if I leave the door opens a little as suggested to air out against mildew, water drips down the door and on the floor. The only solution is to keep the door shut to keep the water dripping inside and then you get mold. 2/ After a month, the door rubber seal is already leaking three times, never know when is the next time. 3/ Water injection pressure during the wash cycle is extremely high pressure and loud causing very loud water hammer bang, feel like the piping system will crack soon( I had a Maytag before this , there was some little bang but not caused an alarm). I added water hammer arrester, it reduced significant water pressure but still there are some small water hammer but acceptable. 4/ Creaking spinning like an old Chinese made bicycle that needs some grease. Pro: The only credit is it has nice design.
Date published: 2019-02-20
Rated 5 out of 5 by from Impressive Machine I am so happy that I chose the LG washer as a replacement. I love the fact that it is super quiet when running and spinning. The washing cycle choices are perfect for all of my washing needs. What stands out the most to me is that I finally have a washing machine that actually extracts all of the soap from the clothes (have waited a very long time for this feature). Overall, I am giving this machine an A+.
Date published: 2019-07-15
Rated 1 out of 5 by from If I could give this unit 0 stars I would. My son's work clothes come out just a dirty as when th... If I could give this unit 0 stars I would. My son's work clothes come out just a dirty as when they went in. This machine never worked right and finally broke down just 6-7 months after purchase. Weight cracked, screws cracked, you name it. LG took 5-6 weeks to finally repair it and only after I called and harassed them continuously. I was without a washer for 6 weeks! Now, just this month (October 2018), it broke down again and I have been without a washer for 2 weeks now. Parts delayed, machine is still down, and they will not give me a new washer. DO NOT PURCHASE LG PRODUCTS!!!! THEY ARE NOT QUALITY PRODUCTS, THEIR PARTS ARE GARBAGE, THEIR SERVICE IS GARBAGE, AND THEIR PARTS ARE VERY HARD TO GET! I wish I had purchased any other brand. Executive Services for LG in Alabama is full of incompetent people. One rep (Bianca) lied about what I said and threatened me with a recorded line. She should be ashamed of herself and should be fired! Horrible company - I WILL NEVER BUY ANY LG PRODUCTS AGAIN!!!!!
Date published: 2018-10-26
Rated 5 out of 5 by from Nice features digital controls Bought as replacement same color as old unit and was able to use old pedestal. Very quiet compared to old machine which caused water hammer and needed arrestors. Installed arrestors on new unit but not sure if they were needed? Very happy with this unit and ease of operation so far so good. Like digital controls and many features on this washer.
Date published: 2019-07-18
Rated 5 out of 5 by from This thing is great. I've got 4 boys and... This thing is great. I've got 4 boys and two dogs after 4 months now this thing keeps up with us without breaking a sweat. Would have been a little better if Home Depot's installation crew had installed it without getting the hot/cold lines mixed up...
Date published: 2019-08-29
Rated 5 out of 5 by from Love my new machine! I had top loading machine before from Whirpool and hated it. This LG front loader has so many more smart functions and options. I'm happy I can customize the cycle to my needs. The app connection part is the only shortcoming: my WiFi router is in another room (and really who has WiFi router in the laundry room), so most of the time machine is not able to connect, so I cannot control or get updates remotely. I'm slightly bothered by the small amount of water left in the detergent dispenser after every wash, which I have to wipe every time, but it's a very small inconvenience in light of spacious volume, not too loud sound, good cleaning results, ability to wash at the temperature I want, program pre-wash or extra rinse. I love it overall and feel excited to do laundry. :)
Date published: 2019-08-16
Rated 1 out of 5 by from Wi-Fi works only intermittently Has been a known issue since release. I wwish I had known prior to buying. If you ddo not need Wi-Fi, this is a good product.
Date published: 2019-06-30
Rated 1 out of 5 by from I HATE THIS MACHINE This machine is AWFUL!!!! It “washes” your clothes DRY!!! I’m watching it “wash” my comforter DRY!!!
Date published: 2019-08-16
Rated 5 out of 5 by from Works like a charm.... Works like a charm.
Date published: 2019-08-19
Rated 3 out of 5 by from Not The LG Washer I Expected I bought this machine & received it in May. Have had lots of problems already! Not like my old LG that was reliable for over 10 yrs. when it suddenly had problems with the drum & balancing in April of this year. This one looks like the drum is tilted down towards the back? Also, the store delivery guys did not balance the machine when they installed it! I had to buy a level to check it. So far I have had a problem with the machine stopping during a cycle with the drum full of thick suds I had to remove by hand, wring out the clothing and rinse X2 to get all the detergent out! I have always used the extra rinse option. Other times the clothes don't seem to have all the detergent rinsed out. I don't know, but I may have gotten a lemon? Either that or this model is not as good as the older models? Or maybe I didn't $pend enough on it and got a lesser performing machine. I don't like extra bells & whistles, smart features, or being so delicate it won't work. I only want a washer that washes clothes, linens, throw rugs. If it can't do that, Life ain't Good! [This review was collected as part of a promotion.]
Date published: 2019-06-19
Rated 5 out of 5 by from Great Washer I had a previous version of this washer for 15+ years, no issues until the very end where a gasket started to leak, this new version is improved but very that, with more options and wifi,. For all the slow adults that can't read the display, turn the lights on, it's a non-issue, wash is cleaner than ever and speed wash works great,
Date published: 2019-07-16
Rated 1 out of 5 by from TERRIBLE, LEAKS, BAD CUSTOMER SERVICE We purchased a brand new frontloading LG WM3770HWA washer and dryer (from Best Buy) mostly upon the recommendations of WIRECUTTER. Generally, I appreciate WIRECUTTER recs and find them reliable. However, this washer has been a huge huge disappointment. After 6 months of regular use, the washer started leaking. LGs response was terrible. Not only did we have to spend multiple hours on the phone AND time recording the water leaking from the machine but they flat out lied multiple times about getting back in touch with us and after 2 weeks, our washer is still broken without any response from LG or Best Buy. LG customer service told us to run the washer clean cycle 3 times which resulted in flooding and water dripping through the ceiling of our basement. The whole situation is a nightmare. We are a family of 6 with two overworked parents. Good customer service is priceless and I hope WIRECUTTER updates this review to address the horrible LG customer and Best Buy service that I and a few other's here have mentioned. Ultimately, it doesn't matter how good the washer is if the customer service is lacking when issues arise. Next time I'm going with the local Mom and Pop shop but until then I'm stuck with an expensive and broken machine.
Date published: 2019-04-09
Rated 3 out of 5 by from Quite,slow and hard to get info on operations I did buy this going on so reviews, does wash quietly , hard to see panel in a lit room, manual has NO info how steam part of the washer works and there are at least 6 settings, have not used it because i can not find info on it. The preselected settings for several wash cycles are not how i wash some close and can be adjusted to them. can.t get wifi to work even following directions word for word from book and on line. And just reading Writing guidelines for this it won’t let me copy and past them? One is “refrain from mentioning competitors, prices other products and web sites” this is one of many
Date published: 2019-07-24
Rated 2 out of 5 by from User Interface is awful The control panel is nearly impossible to read with a bright light shining on it. It should have a backlight. Or white text on the black background instead of dark gray text on black. The main control dial doesn’t always work. Turn three clicks in one direction:; Selected program might change. Sometimes it does. Sometimes it doesn’t. Sometimes three clicks gets you one. It’s like turning the steering wheel of your car, and never knowing how much the front wheels will turn. Adds a feeling of very low quality. The phone app sends me notifications when cycles are done, but doesn’t think I should be able to view anything in the app. Software is NOT their strong suit. Yes, it washes clothes. And mostly dries them. Mostly. I don’t think I’ve ever had a load that was completely dry.
Date published: 2019-06-12
Rated 4 out of 5 by from I recently purchased this washer. With the cycles I have figured out how to use, I am quite pleased. There are several cycles and features that I do not know how to invoke. There is no manual with the washer; a customer service rep said she would send me an on-line version, but I never received. How do i "rinse and spin" without doing an entire wash cycle? When and how should I use the steam feature? I just called up to customer support, but after putting me on hold, the call disconnected. With better support, this would have been five stars.
Date published: 2019-07-30
Rated 5 out of 5 by from Best Washer I have ever owned! I love all the features on my washer. It’s even connected to my phone. At first I did not think i would use that option. I was mistaken! My favorite feature is notification when wash is completed. Since laundry room is not in living area, and laundry is last thing on my mind, the message cycle is over is a godsend! The steam cycle does a great job removing old stains. Clothes are brighter and the “dingy” from my old washer is gone! I would encourage anyone considering a new washer to seriously consider this washer. I am sure glad I did!
Date published: 2019-08-30
Rated 5 out of 5 by from I was a little nervous about buying a front load washing machine, I always had the top load ones. When the washer was delivered a month ago, my husband was so excited to try it. Throw a load in my new machine, press start and a little tune played to say machine is starting. Ran very quite, was very impressed with the results and the little tune it played when load was done. Thank LG for such an awesome machine. I love it,,,,,will definitely look into your other product [This review was collected as part of a promotion.]
Date published: 2019-06-25
Rated 5 out of 5 by from Love my washer I needed to replace my 9 year old GE washer which had door latch issues. The new LG washer immediately impressed me on how much more clothes I could wash at one time without balance issues. The previous GE washer had to be perfectly loaded or it would never finish a load trying to balance itself. I tried a mostly white wash with steam and all the stains I saw before were gone.I started washing bed sheets in the cycle to remove allergens. I am interested to see how it works for my wife's allergies.
Date published: 2019-07-18
Rated 3 out of 5 by from Overall, the product seems to work okay, but after one day, we had to call a technician out to ma... Overall, the product seems to work okay, but after one day, we had to call a technician out to make adjustments. He told us that about 80% of the customers buying these front loaders call for tech support and complain about the loud noises. It's normal!!?? The company should post warnings and not act surprised when one has to waste precious time to call in for tech support and jump through the testing hoops to discover a known problem. That said, it gets the job done.
Date published: 2019-07-02
Rated 5 out of 5 by from Great Features! We bought our washer about 2 months ago and it has honestly been the best money ever spent on an appliance! Between my husband's work clothes and our son's sweaty boxing clothes it truly gets everything clean and smelling fresh! It has no problem washing all of our bedding and everything else in between. I love that I get alerts when it's time to run a cleaning cycle because with our busy schedules we'd forget, this keeps the washer performing at it's best.
Date published: 2019-08-11
Rated 3 out of 5 by from The washer is quiet and washes well. I've been using it for three weeks and seven loads of wash. ... The washer is quiet and washes well. I've been using it for three weeks and seven loads of wash. The washer has a large opening, so it's easy to get clothes out; however, because the tub is tilted back slightly, small loads seem to end up at the back of it and are hard to reach. The operator's manual is incomplete and not easy to understand. The online manual is a bit more complete. For example, the manual has no instructions for using the delay wash setting, but this info is in the PDF online. As other reviewers have mentioned, the console is difficult to read in the best of circumstances. Even though the washer is located next to a floor to ceiling window, I am unable to read the settings in broad daylight. I have started keeping a flashlight next to the machine.
Date published: 2019-06-07
Rated 1 out of 5 by from I bought this LG Dryer and it BROKE in less than a month. Home Depot doesn't return after 48hours... I bought this LG Dryer and it BROKE in less than a month. Home Depot doesn't return after 48hours and LG has the WORST COSTUMER SERVICE that will make you feel absolutely disrespected. It has been two months that the dryer is broken in the middle of my living room and I still don't have any answer. The technician scratched the floor trying to fix the machine. He couldn't fix it and felt bad for me that I chose to buy LG - no one should.
Date published: 2019-07-09
Rated 3 out of 5 by from Overall I really like my washer. The clothes come out clean and it seems efficient. The one thin... Overall I really like my washer. The clothes come out clean and it seems efficient. The one thing I would do differently is I would buy the white machine. I could only give it 3 stars because of a design flaw. I can not read the type in my laundry room on the machine. In the upper right corner you have gray type on a black background. It is unreadable for me without using a flash light. The other concern I have is the soap dispenser. I have tried the detergent pods in the soap dispenser which doesn't work at all. Much of my soap and the plastic is left in the dispenser when the load is finished. I have tried liquid detergent and it is better but still some soap remains. I have now been adding the pod right to the tub with the clothes and it seems ok. I will call LG and find out if this is ok and why the soap dispenser doesn't empty out the way it should.
Date published: 2019-02-12
Rated 4 out of 5 by from A good large capacity washer with a multitude of setting for varied loads, wifi connectivity to y... A good large capacity washer with a multitude of setting for varied loads, wifi connectivity to your smart phone letting you know when it's done or allowing remote start. Haven't used all the features yet.The only drawback is it doesn't do well with a single heavy item, in this instance a bath rug by itself, and will stop spin cycle before the item gets enough wrung out of it to lighten up. We added an item to balance it out.
Date published: 2019-07-16
Rated 5 out of 5 by from Smooth and Quiet Running We bought our LG washing machine to replace an older, very loud and wobbly machine. LG washer runs smoothly quietly and has been doing a great job during the short time we have owned it. Of course, we are looking for durability, and our research indicates this machine is one of the best in terms of longevity and minimum repair calls. We hope this is the case for our new machine over the years ahead.
Date published: 2019-07-19
Rated 5 out of 5 by from First let me say that the Home Depot associate I talked to in my local store was very helpful, ve... First let me say that the Home Depot associate I talked to in my local store was very helpful, very patient as I must've asked him 25 questions. Before entering the store, I spent weeks reading hundreds of reviews online from any website I could find reviewing washers in my spare time. Decided on LG. My old front load washer was Kenmore and although it finally broke, I was pretty happy with the way it always cleaned.....until I got the LG. My main reason for buying LG was reliability and my main reason for buying this particular model was the internal water heater that would keep the water as hot as possible throughout the lengthy cycles. I'm a clean freak, and a bit of a laundryphile. When white socks get dingy looking, they get tossed. White bathtowels the same, they're retired to the garage when they're no longer white. Said all that to say that I'm fussy! Home Depot delivery was fantastic. They called when they said they would, showed up on time and took my old washer. The whole process took 10 min. I chose to hook the new washer up myself and set up the WIFI. The instructions in the manual for setting up WIFI are basically useless and confusing. I ended up on youtube and watched a short video to show me how. This WIFI configuration is like nothing I'd ever seen before. Im good with tech as a rule and this really stumped me. Once over that hump I was ready to do some laundry. For the first test load, I took six of those old white towels that had been retired to the garage for drying cars. Used Miele Ultra White detergent (as I always do) and ran them on the Whitest Whites cycle. This machine runs so quietly its spooky. I kept going back in to check and make sure it was actually still running. Very pleased with it's almost silent operation. Even the drain pump is exceptionally quiet. I chose the highest spin setting for the towels and again, super quiet even on highest setting. (Note that washer is sitting on cement slab) A little over 2 hours later the cycle was done, as indicated by a message on my iPhone. (Wifi is uncecessary but it sure is cool) I was amazed when I pulled these towels out of the wash. These towels have been beat up pretty badly, stained, yellowed etc. Several of these towels I had folded up and used in the car to protect my floormats! These babies were DIRTY. I'd say 85% of the stains were gone, and 100% of the yellowing - GONE. For 10+ year old towels- this is very impressive. I have absolutely no problem with a 2 or 2.5 hour cycle as long as I'm getting results like this. Very impressed with its cleaning ability. Some reviews complain that this machine doesn't use enough water, I disagree. Although it may seem satisfying to look through the glass during a cycle and see lots of water and suds sloshing around, clearly this machine does not need that much water to do it's job very well. It's so important to use a good quality detergent. Throw your Tide, Gain etc. into the trash where it belongs. Don't buy laundry soap from the grocery store and expect top quality results. I use Miele Ultra White for whites. Persil megapearls for light colors and Miele Ultra Dark for blacks and dark colors. I cannot speak for pet hair removal as I do not have pets. Also some people have said that the options panel is too dark / difficult to read. My laundry room is reasonably well lit, I can't say that being able to see the script on the panel has been an issue for me at all. Would it have been nice for LG to have added backlighting to the panel? Sure, but in my opinion this is a non issue. This washer gets VERY high marks from me. The only drawback was the WIFI configuration (I'd like to meet the guy who worded the useless directions in the manual, OMG) and really that wasn't a big deal. 10 min and some help from youtube and I got it hooked up. If you're considering it, just go for it. I'm very glad I did.
Date published: 2019-04-30
Rated 5 out of 5 by from I have only had the product a few weeks, but so far so good. I love how much water the spin cycle... I have only had the product a few weeks, but so far so good. I love how much water the spin cycle extracts from towels, as an example. Seems to wash very well. The main criticism that you read I.e. the display is not well lit, is accurate. It isn’t a deal killer but more of a minor design flaw for me, so I am still giving it 5 stars. However, I can see how some would have a big issue with it.
Date published: 2019-06-25
Rated 4 out of 5 by from I am happy so far with this washer. It... I am happy so far with this washer. It was a little hard to connect to wifi but I finally did. As in other reviews the controls are hard to see since they are not back lit. The only other concern is compared to my previous model the door seems a little more fragile. It has not seemed louder than expected, I do not see any mold or order issues, and no water is left in the tub.
Date published: 2019-07-30
Rated 5 out of 5 by from My Second Pair in 20 years! I purchased this same pair in 1999 when they were labeled Tromm. Never had a problem in 20 years, not one. When the tub gasket seal on my washer starting leaking about a month ago, I decided after 20 years it was time to upgrade. After 20 years of great service, no other brand even crossed my mind. I'm hoping for another 20 years of problem free laundry.
Date published: 2019-06-30
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