Internet #304161124

Model # WM3700HWA

Store SO SKU #1003401386

LG Electronics 4.5 cu.ft. Ultra Large Capacity White Front Load Washer with Steam and Wi-Fi Connectivity
0048231024624

LG Electronics

4.5 cu.ft. Ultra Large Capacity White Front Load Washer with Steam and Wi-Fi Connectivity

Model# WM3700HWA
Store SO SKU# 1003401386
  • Smart Home enabled to operate remotely and troubleshoot
  • Steam technology gently cleans eliminating odors and wrinkles
  • SpeedWash Cycle gets small loads clean and fresh in just 15 min
$ 747 90
$999.00

Save $251.10 (25%)

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Installation Requirements
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Product Overview

  • Smart Home enabled to operate remotely and troubleshoot
  • Steam technology gently cleans eliminating odors and wrinkles
  • SpeedWash Cycle gets small loads clean and fresh in just 15 min
LG ColdWash technology cleans like warm, saves like cold to make your high efficiency washer even more efficient. And with the generous 4.5 cu. ft. capacity and extra wide door opening, you can fit more than ever before, making loading and unloading a breeze. Add in the confidence that comes with the Direct Drive Motor's 10-year limited warranty, and youll be saving energy.
  • The ultra-large capacity (4.5 cu.ft.) tub lets you do more laundry in fewer loads. Thats time saved and sore backs avoided.
  • Get your clothes clean and experience a smarter way to wash with our innovative 6Motion technology. Each wash cycle combines up to 6 different wash motions to provide a revolutionary cleaning experience.
  • When you buy a washer, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year limited warranty.
  • This LG washer is LG SideKick compatible, which means you can add the mini pedestal washer to your front load washer and now tackle two loads of laundry all at the same time. Now you can divide and conquer your laundry and whatever messy moments life throws at you.
  • You shouldnt know your washer is on from the next room. The LG TrueBalance anti-vibration system is designed to reduce washer noise and vibration for smooth, quiet performance in any room of the house, even if it's on another floor.
  • Let us take the guesswork out of doing the laundry. With features like our Dual LED Display indicators and intuitive Dial-A-Cycle controls, youll find the right setting every time.
  • If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smart phone, helping you minimize costly, inconvenient service calls.
  • Using the cold cycle on your washer doesnt have to mean compromising. ColdWash technology uses cold water and enhanced washing motions to penetrate deep into fabrics, giving you cold water savings with warm water performance
  • Sometimes, you just don't have time to wait for a standard wash cycle. When you need clean clothes fast, LG's SpeedWash Cycle can have small loads clean and fresh in just 15 minutes.
  • An Extra Wide Door Opening (15% larger than typical openings) means this washer is easier to load and unload. Thats, easy in, easy out.
  • Its a big washer, but that doesnt mean you have to do a big load every time. Our SenseClean System automatically sets the water level and wash time for each load based on the weight.
  • The NeveRust wash tub is made of durable stainless steel, avoiding nicks that can snag fabrics.
  • To get your clothes as clean as possible, you need the washer itself to stay clean and fresh. The TubFresh system includes an advanced tub-cleaning cycle and other innovations that help you easily maintain your washer's freshness by cleaning and drying the wash tub, door, and gaskets.
  • Choosing the FreshCare option periodically tumbles your clean laundry every few minutes. So even if your clothes sit in the drum for hours, they will be clean and fresh, as if the cycle just ended.
  • The spin cycle on this washer reaches up to 1300 RPM for a powerful spin. Which means more water extraction and less drying time.
  • When your washer uses about 30% less energy and half the amount of water used by regular washers, youre going to make an impacton your utility bills, your energy and water consumption, and most importantly, the environment.
  • All compatible LG washers, dryer, SideKick pedestal washers, and laundry pedestals sold separately.












  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Product Overview

  • Smart Home enabled to operate remotely and troubleshoot
  • Steam technology gently cleans eliminating odors and wrinkles
  • SpeedWash Cycle gets small loads clean and fresh in just 15 min
Model #: WM3700HWA
Internet #: 304161124

LG ColdWash technology cleans like warm, saves like cold to make your high efficiency washer even more efficient. And with the generous 4.5 cu. ft. capacity and extra wide door opening, you can fit more than ever before, making loading and unloading a breeze. Add in the confidence that comes with the Direct Drive Motor's 10-year limited warranty, and youll be saving energy.

  • The ultra-large capacity (4.5 cu.ft.) tub lets you do more laundry in fewer loads. Thats time saved and sore backs avoided.
  • Get your clothes clean and experience a smarter way to wash with our innovative 6Motion technology. Each wash cycle combines up to 6 different wash motions to provide a revolutionary cleaning experience.
  • When you buy a washer, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year limited warranty.
  • This LG washer is LG SideKick compatible, which means you can add the mini pedestal washer to your front load washer and now tackle two loads of laundry all at the same time. Now you can divide and conquer your laundry and whatever messy moments life throws at you.
  • You shouldnt know your washer is on from the next room. The LG TrueBalance anti-vibration system is designed to reduce washer noise and vibration for smooth, quiet performance in any room of the house, even if it's on another floor.
  • Let us take the guesswork out of doing the laundry. With features like our Dual LED Display indicators and intuitive Dial-A-Cycle controls, youll find the right setting every time.
  • If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smart phone, helping you minimize costly, inconvenient service calls.
  • Using the cold cycle on your washer doesnt have to mean compromising. ColdWash technology uses cold water and enhanced washing motions to penetrate deep into fabrics, giving you cold water savings with warm water performance
  • Sometimes, you just don't have time to wait for a standard wash cycle. When you need clean clothes fast, LG's SpeedWash Cycle can have small loads clean and fresh in just 15 minutes.
  • An Extra Wide Door Opening (15% larger than typical openings) means this washer is easier to load and unload. Thats, easy in, easy out.
  • Its a big washer, but that doesnt mean you have to do a big load every time. Our SenseClean System automatically sets the water level and wash time for each load based on the weight.
  • The NeveRust wash tub is made of durable stainless steel, avoiding nicks that can snag fabrics.
  • To get your clothes as clean as possible, you need the washer itself to stay clean and fresh. The TubFresh system includes an advanced tub-cleaning cycle and other innovations that help you easily maintain your washer's freshness by cleaning and drying the wash tub, door, and gaskets.
  • Choosing the FreshCare option periodically tumbles your clean laundry every few minutes. So even if your clothes sit in the drum for hours, they will be clean and fresh, as if the cycle just ended.
  • The spin cycle on this washer reaches up to 1300 RPM for a powerful spin. Which means more water extraction and less drying time.
  • When your washer uses about 30% less energy and half the amount of water used by regular washers, youre going to make an impacton your utility bills, your energy and water consumption, and most importantly, the environment.
  • All compatible LG washers, dryer, SideKick pedestal washers, and laundry pedestals sold separately.












  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Key Features

Product Overview
Key Features
  • Smart Home enabled to operate remotely and troubleshoot
  • Steam technology gently cleans eliminating odors and wrinkles
  • SpeedWash Cycle gets small loads clean and fresh in just 15 min
LG ColdWash technology cleans like warm, saves like cold to make your high efficiency washer even more efficient. And with the generous 4.5 cu. ft. capacity and extra wide door opening, you can fit more than ever before, making loading and unloading a breeze. Add in the confidence that comes with the Direct Drive Motor's 10-year limited warranty, and youll be saving energy.
  • The ultra-large capacity (4.5 cu.ft.) tub lets you do more laundry in fewer loads. Thats time saved and sore backs avoided.
  • Get your clothes clean and experience a smarter way to wash with our innovative 6Motion technology. Each wash cycle combines up to 6 different wash motions to provide a revolutionary cleaning experience.
  • When you buy a washer, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year limited warranty.
  • This LG washer is LG SideKick compatible, which means you can add the mini pedestal washer to your front load washer and now tackle two loads of laundry all at the same time. Now you can divide and conquer your laundry and whatever messy moments life throws at you.
  • You shouldnt know your washer is on from the next room. The LG TrueBalance anti-vibration system is designed to reduce washer noise and vibration for smooth, quiet performance in any room of the house, even if it's on another floor.
  • Let us take the guesswork out of doing the laundry. With features like our Dual LED Display indicators and intuitive Dial-A-Cycle controls, youll find the right setting every time.
  • If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smart phone, helping you minimize costly, inconvenient service calls.
  • Using the cold cycle on your washer doesnt have to mean compromising. ColdWash technology uses cold water and enhanced washing motions to penetrate deep into fabrics, giving you cold water savings with warm water performance
  • Sometimes, you just don't have time to wait for a standard wash cycle. When you need clean clothes fast, LG's SpeedWash Cycle can have small loads clean and fresh in just 15 minutes.
  • An Extra Wide Door Opening (15% larger than typical openings) means this washer is easier to load and unload. Thats, easy in, easy out.
  • Its a big washer, but that doesnt mean you have to do a big load every time. Our SenseClean System automatically sets the water level and wash time for each load based on the weight.
  • The NeveRust wash tub is made of durable stainless steel, avoiding nicks that can snag fabrics.
  • To get your clothes as clean as possible, you need the washer itself to stay clean and fresh. The TubFresh system includes an advanced tub-cleaning cycle and other innovations that help you easily maintain your washer's freshness by cleaning and drying the wash tub, door, and gaskets.
  • Choosing the FreshCare option periodically tumbles your clean laundry every few minutes. So even if your clothes sit in the drum for hours, they will be clean and fresh, as if the cycle just ended.
  • The spin cycle on this washer reaches up to 1300 RPM for a powerful spin. Which means more water extraction and less drying time.
  • When your washer uses about 30% less energy and half the amount of water used by regular washers, youre going to make an impacton your utility bills, your energy and water consumption, and most importantly, the environment.
  • All compatible LG washers, dryer, SideKick pedestal washers, and laundry pedestals sold separately.












  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Product Overview

  • Smart Home enabled to operate remotely and troubleshoot
  • Steam technology gently cleans eliminating odors and wrinkles
  • SpeedWash Cycle gets small loads clean and fresh in just 15 min
Model #: WM3700HWA
Internet #: 304161124

LG ColdWash technology cleans like warm, saves like cold to make your high efficiency washer even more efficient. And with the generous 4.5 cu. ft. capacity and extra wide door opening, you can fit more than ever before, making loading and unloading a breeze. Add in the confidence that comes with the Direct Drive Motor's 10-year limited warranty, and youll be saving energy.

  • The ultra-large capacity (4.5 cu.ft.) tub lets you do more laundry in fewer loads. Thats time saved and sore backs avoided.
  • Get your clothes clean and experience a smarter way to wash with our innovative 6Motion technology. Each wash cycle combines up to 6 different wash motions to provide a revolutionary cleaning experience.
  • When you buy a washer, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year limited warranty.
  • This LG washer is LG SideKick compatible, which means you can add the mini pedestal washer to your front load washer and now tackle two loads of laundry all at the same time. Now you can divide and conquer your laundry and whatever messy moments life throws at you.
  • You shouldnt know your washer is on from the next room. The LG TrueBalance anti-vibration system is designed to reduce washer noise and vibration for smooth, quiet performance in any room of the house, even if it's on another floor.
  • Let us take the guesswork out of doing the laundry. With features like our Dual LED Display indicators and intuitive Dial-A-Cycle controls, youll find the right setting every time.
  • If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smart phone, helping you minimize costly, inconvenient service calls.
  • Using the cold cycle on your washer doesnt have to mean compromising. ColdWash technology uses cold water and enhanced washing motions to penetrate deep into fabrics, giving you cold water savings with warm water performance
  • Sometimes, you just don't have time to wait for a standard wash cycle. When you need clean clothes fast, LG's SpeedWash Cycle can have small loads clean and fresh in just 15 minutes.
  • An Extra Wide Door Opening (15% larger than typical openings) means this washer is easier to load and unload. Thats, easy in, easy out.
  • Its a big washer, but that doesnt mean you have to do a big load every time. Our SenseClean System automatically sets the water level and wash time for each load based on the weight.
  • The NeveRust wash tub is made of durable stainless steel, avoiding nicks that can snag fabrics.
  • To get your clothes as clean as possible, you need the washer itself to stay clean and fresh. The TubFresh system includes an advanced tub-cleaning cycle and other innovations that help you easily maintain your washer's freshness by cleaning and drying the wash tub, door, and gaskets.
  • Choosing the FreshCare option periodically tumbles your clean laundry every few minutes. So even if your clothes sit in the drum for hours, they will be clean and fresh, as if the cycle just ended.
  • The spin cycle on this washer reaches up to 1300 RPM for a powerful spin. Which means more water extraction and less drying time.
  • When your washer uses about 30% less energy and half the amount of water used by regular washers, youre going to make an impacton your utility bills, your energy and water consumption, and most importantly, the environment.
  • All compatible LG washers, dryer, SideKick pedestal washers, and laundry pedestals sold separately.












  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

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Name 4.5 cu.ft. Ultra Large Capacity Front Load Washer with Coldwash Technology and Wi-Fi Connectivity in White 4.5 cu. ft. High-Efficiency White Front Load Washing Machine with Steam, ENERGY STAR 4.5 cu.ft. Ultra Large Capacity White Front Load Washer with Steam and Wi-Fi Connectivity 4.5 cu. ft. White Ultra Large Capacity Front Load Washer with TurboWash360, Steam and Wi-Fi Connectivity
Price
Was $899.00
$648.00
Save $251.00 (28%)
Was $899.00
$648.00
Save $251.00 (28%)
Was $999.00
$747.90
Save $251.10 (25%)
Was $1,099.00
$847.80
Save $251.20 (23%)
Ratings (465) (118) (473) (66)
Capacity - Washer (cu. ft.) 4.50 4.5 4.50 4.5
Washer Features Add Garment (pause),Adjustable Legs,Advanced Vibration Control,Built-in Drawer,Control Lock,Delay Start,Door Window,Front Control,Wi-Fi Enabled Adjustable Legs,Advanced Vibration Control,Control Lock,Control Sounds On/Off,Cycle Status Indicator,Delay Start,Door Window,End-Of-Cycle Signal,Front Control,Remote Diagnostics,Water Heater Add Garment (pause),Advanced Vibration Control,Control Lock,Front Control,Spin Speed Option,Wi-Fi Enabled Add Garment (pause),Advanced Vibration Control,Control Lock,Cycle Status Indicator,Delay Start,Door Window,End-Of-Cycle Signal,Front Control,Remote Diagnostics,Wi-Fi Enabled
Product Width (in.) 27.00 in 27 in 27.00 in 27 in
Product Depth (in.) 31.50 in 31.4 in 30.25 in 30.75 in
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Specifications

Capacity (cu. ft.)
4.50
Stackable
Stackable
Width (in.)
27.00 in
Steam Function
Steam
Depth (in.)
30.25 in
Height (in.)
39 in
Features
Add Garment (pause)
Features
Advanced Vibration Control

Specifications

Capacity (cu. ft.)
4.50
Stackable
Stackable
Width (in.)
27.00 in
Steam Function
Steam
Depth (in.)
30.25 in
Height (in.)
39 in
Features
Add Garment (pause)
Features
Advanced Vibration Control

Dimensions

Capacity - Washer (cu. ft.)
4.50
Depth With Door Open 90 Degrees (In)
52.00
Door Opening Height (In.)
16.93
Door Opening Width (In.)
16.93
Product Depth (in.)
30.25 in
Product Height (in.)
39 in
Product Width (in.)
27.00 in

Details

Amperage (amps)
10 A
Appliance Type
Front Load Washer
Color/Finish
White
Color/Finish Family
White
Control Type
Electronic
Door Material
Glass
Door Shape
Round Door
Door Style
Left Swing
Energy Consumption (kWh/year)
105
Energy Efficiency Tier Rating
Tier III
Included
Hardware
Maximum Spin Speed (RPM)
1300
Number of Rinse Cycles
5
Number of Rinse Temperatures
5
Number of Wash Cycles
12
Number of Wash Speeds
5
Number of Wash Temperatures
5
Pedestal Model#
WDP4V
Power Options
Hardwired
Product Weight (lb.)
202.80 lb
Remote Access
Remote Access
Requires Hub?
No Hub Required
Returnable
Non-Returnable
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Stackable
Stackable
Stacking Kit Model#
KSTK1
Steam Function
Steam
Voice Control Hub Required
No Hub Required for Voice Control
Voltage (volts)
120
Wash Cycles
Allergen,Bedding,Delicates,Heavy Duty,Normal,Permanent Press,Sanitize,Speed Wash,Towels and Sheets,Tub Clean,Whites
Washer Dispensers
Bleach,Detergent Packs,Fabric Softener,Liquid Detergent,Prewash Detergent
Washer Features
Add Garment (pause),Advanced Vibration Control,Control Lock,Front Control,Spin Speed Option,Wi-Fi Enabled
Washer Tub/Drum Material
Stainless Steel Drum
Works With
Alexa, Google, SmartThinQ

Warranty / Certifications

Certifications and Listings
No Certifications or Listings
Manufacturer Warranty
Parts and Labor 1 YearDirect Drive Motor 10 YearsDrum Limited Lifetime

Questions & Answers

does this include washer hose

does this include washer hose
Asked by: cmo0131
It includes the drain hose, but not he hot & cold water hoses.
Answered by: Dette
Date published: 2019-07-12

Does this have a light built in?

Asked by: Mike
No and its not disclosed in the features or the manual
Answered by: Bizzybea45
Date published: 2019-06-18

Can you use tide pods? If so, do you put them in the drum or in the dispenser tray?

Can you use tide pods? If so, do you put them in the drum or in the dispenser tray?
Asked by: Dan
In the drum. It will not dissolve the outer casing if you put it in the cup. It will stay wet also after you're done with a wash.
Answered by: Nope
Date published: 2019-07-08

Is there a light that comes on inside of the drum when you open the door

Asked by: lcclegg
yes
Answered by: Bob
Date published: 2019-03-11
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Customer Reviews

4.5 cu.ft. Ultra Large Capacity White Front Load Washer with Steam and Wi-Fi Connectivity is rated 4.2 out of 5 by 473.
Rated 4 out of 5 by from The washer does a good job in washing clothes. The cycles seem to be a lot longer than version o... The washer does a good job in washing clothes. The cycles seem to be a lot longer than version of this machine I purchased 14 years ago. I put in towels and ran on the sanitize cycle and it took almost 2 hours. The good news is that it fit perfectly on the old pedestal. As with the other reviews the information screen is really hard to read. They should have back lit it . . . even with the light on in my laundry room it is hard to read. The crew from HD brought it in and set it up and ran the initialization cycle. They said it would be good to go once that cycle was completed. I tried to run a load of wash a few hours later. For some reason no matter where I pushed on the touch pad (water temp, spin speed . . .) the result was that it would initiate an extra rinse 1, 2. My son (19) tried to trouble shoot it and couldn't get it to work. The next day the same thing. The third day I was about to call LG's support line when . . . magically . . . it worked as expected. And has been for the last two weeks.
Date published: 2019-03-12
Rated 3 out of 5 by from Not The LG Washer I Expected I bought this machine & received it in May. Have had lots of problems already! Not like my old LG that was reliable for over 10 yrs. when it suddenly had problems with the drum & balancing in April of this year. This one looks like the drum is tilted down towards the back? Also, the store delivery guys did not balance the machine when they installed it! I had to buy a level to check it. So far I have had a problem with the machine stopping during a cycle with the drum full of thick suds I had to remove by hand, wring out the clothing and rinse X2 to get all the detergent out! I have always used the extra rinse option. Other times the clothes don't seem to have all the detergent rinsed out. I don't know, but I may have gotten a lemon? Either that or this model is not as good as the older models? Or maybe I didn't $pend enough on it and got a lesser performing machine. I don't like extra bells & whistles, smart features, or being so delicate it won't work. I only want a washer that washes clothes, linens, throw rugs. If it can't do that, Life ain't Good! [This review was collected as part of a promotion.]
Date published: 2019-06-19
Rated 2 out of 5 by from Good Washer but Awful Display I bought this after my 10 year old model broke down. I chose not to fix it as this machine was only $100 more than the quote from the repairman. I have since come to learn that the bearings have a 10 year lifespan which is disappointing. The washer washes clothes well and is quiet enough. It has good features, however I am very disappointed with the display. I thought my control panel was faulty until I found a trove of complaints about this very topic. It is very hard/impossible to read the control panel which tells you the water temperature, spin speed, soil level, etc. it is super bizarre that LG wouldn’t backlight the panel so that you can read the settings. My old washer had a dial which was low-fi and much preferred. Having this cheap panel really does negate the other good qualities of the washer. For the price of this washer, everything should be excellent. I count on LG for overall excellence. If I had tested this in the store, I probably wouldn’t have bought it. Buy one with dial controls instead.
Date published: 2019-05-16
Rated 2 out of 5 by from User Interface is awful The control panel is nearly impossible to read with a bright light shining on it. It should have a backlight. Or white text on the black background instead of dark gray text on black. The main control dial doesn’t always work. Turn three clicks in one direction:; Selected program might change. Sometimes it does. Sometimes it doesn’t. Sometimes three clicks gets you one. It’s like turning the steering wheel of your car, and never knowing how much the front wheels will turn. Adds a feeling of very low quality. The phone app sends me notifications when cycles are done, but doesn’t think I should be able to view anything in the app. Software is NOT their strong suit. Yes, it washes clothes. And mostly dries them. Mostly. I don’t think I’ve ever had a load that was completely dry.
Date published: 2019-06-12
Rated 3 out of 5 by from The washer is quiet and washes well. I've been using it for three weeks and seven loads of wash. ... The washer is quiet and washes well. I've been using it for three weeks and seven loads of wash. The washer has a large opening, so it's easy to get clothes out; however, because the tub is tilted back slightly, small loads seem to end up at the back of it and are hard to reach. The operator's manual is incomplete and not easy to understand. The online manual is a bit more complete. For example, the manual has no instructions for using the delay wash setting, but this info is in the PDF online. As other reviewers have mentioned, the console is difficult to read in the best of circumstances. Even though the washer is located next to a floor to ceiling window, I am unable to read the settings in broad daylight. I have started keeping a flashlight next to the machine.
Date published: 2019-06-07
Rated 5 out of 5 by from Wonderful Washer No woman ever wants to get a washing machine (or any appliance) for her birthday... until now. The controls and settings are very descriptive and offer so many combinations that you can truly customize each load of laundry. I stacked the washer and dryer and couldn't be happier with the extra space in my laundry room. I highly recommend it if you were considering doing this. I'm 5'7" and can see and operate the controls easily on the dryer (on top). The unit is so quiet that I was checking to see if it shut off before it was finished the first few times I used it. This is one of the best on the market according to Consumer Reports. It's easy to use and your clothes get clean without getting beaten by an agitator...what more could you ask for? All this and it's really pretty, although my favorite part is the end of cycle signal. It reminds me of the ice cream truck that used to go through my neighborhood as a kid.
Date published: 2019-08-05
Rated 1 out of 5 by from Do not recommend Bought this washer and matching gas dryer from Home Depot last month. I regret both purchases. Washer already having intermittent problems where water doesnt drain or flush out so when you go to get your clothes, they are soaking wet and theres a puddle of water left in the bin. Its only been month. Cleaned the filter housing, emptied using drain hose and it runs for one cycle just fine then it happens again. Called LG and they will send someone out but i was warned if the service tech cant replicate the problem i will be fully charged for the trip. Problem is its intermittent and could work for several cycles then be broken, so i am worried about what will happen and whether i will get charged for it. I also have a problem with the dryer where the lint trap doesnt sit flush and clothes get caught and rip. LG wants to just send a new lint trap which wont address the issue since the current lint trap doesnt fit in the built in housing. I asked for service tech so it can get properly resolved and again they warned me i will be charged for it, even though its under warranty. Both purchased new from Home Depot in June. Google these issues to see its not just me. Would never recommend LG, disappointed in Home Depot as we purchased all kitchen appliances plus washer and dryer new, and already issues with 3 out of 5.
Date published: 2019-07-26
Rated 1 out of 5 by from This washer is like stepping back in the dark ages..seriously. There is no drum light and the bac... This washer is like stepping back in the dark ages..seriously. There is no drum light and the backlight on the washer can't be seen without a flashlight! A dark door prevents interior sight. My previous washer bought in 2005 had a drum light and I should have thought this model with all the bells and whistles would at least be 20 century. I am on Home Depot customer service and my experience here has been less than stellar. At this point there is nothing I could say about buying any major appliance from Home Depot and expect service after the sale.I have been on the phone and switched back and forth with no help for over an hour....not a happy customer
Date published: 2019-06-18
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