Internet #311120678

Model #LW1217ERSM

ENERGY STAR 12000 BTU 115-Volt Window Air Conditioner with Wi-Fi Control

Frequently Bought Together

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Price:
$44909

Product Overview

Cool your home from anywhere with ThinQ app. Voice control with Alexa and Google Assistant makes changing settings a breeze. With 12,000 BTUs this unit will save you energy and money while cooling a room. We've got you covered with Auto Restart, so when storms, high wind or heat waves cause a power outage, your unit automatically turns back on when power returns.
  • California residents
  • 12,000 BTU Window Smart (Wi-Fi) Air Conditioner
  • Can be controlled from the LG ThinQ app which will give you full feature control from anywhere, including temperature, scheduling mode and fan speed
  • Voice control with Alexa and Google Assistant makes changing settings, like temperature, a breeze
  • Remote control that is stylish and easy to use which allows you to cool down from across the room
  • Estimated cooling area: (550 sq. ft.) / room size: 22 ft. x 25 ft.
  • 3-speeds: 3 cooling and fan speeds with Auto Cool keep your cool under control 3 powerful cooling and fan speeds allow you to control the temperature of your room at your pace
  • 4-way Air Deflection, enjoy the cool air even more with our 4-way air direction by adjusting the deflection, air is directed up, down, left or right to move the air where it is needed most
  • Digital Electronic Touch Controls: Control the temperature of your room with just a push of a button
  • Slide in/out chassis for easy installation
  • 24-hour On/Off Timer lets you create a cooling schedule without wasting electricity an energy efficient programmable timer that can turn on your air conditioner before you arrive home or turn off after you leave
  • Removes up to 3.3 pt. of moisture from the air in an hour
  • Automatically restarts after a power failure there are storms, high winds and extreme heat that can lead to power outages, keep you covered with Auto Restart, which automatically turns the unit back on when power is restored
  • Washable and reusable air filter saves money on replacements
  • Window Installation kit included
  • 115-Volt LCDI Plug (NEMA 5 - 15)
  • Click here to learn more about Energy Efficiency

Info & Guides

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BrandLG ElectronicsLG ElectronicsFrigidaireLG Electronics
NameENERGY STAR 10000 BTU 115-Volt Window Air Conditioner with Wi-Fi ControlENERGY STAR 12000 BTU 115-Volt Window Air Conditioner with Wi-Fi Control12,000 BTU Window-Mounted Room Air Conditioner with Wi-Fi12,000 BTU 230/208-Volt Window Air Conditioner with Cool, Heat and Remote in White
Price
$39132
$44909
$46900
$58103
Ratings
(203)
(163)
(90)
(600)
Heater IncludedWithout HeaterWithout HeaterWithout HeaterWith Heater
Cooling Area (Sq. Ft.)450550550550
Voltage (volts)115115115230
Window opening maximum width (in.)39393639
Window TypeSingle HungSingle HungDouble HungSingle Hung
View ProductView ProductView ProductView Product

Specifications

Dimensions

Product Depth (in.)
22.200
Product Height (in.)
15.000
Product Width (in.)
23.600
Window opening maximum height (in.)
16
Window opening maximum width (in.)
39
Window opening minimum height (in.)
16
Window opening minimum width (in.)
27

Details

Air Conditioner Features
Adjustable Humidistat,Automatic Shutoff,Filter Light Reminder,Overload Protection,Self-Diagnostic Tools,Timer,Wi-Fi Enabled,Wireless
Air Conditioner Product Type
Window Unit
Air direction/circulation
4-way
Amperage (amps)
9.3
BTU Cooling Rating (ASHRAE)
12000 BTU
Color Family
White
Combined Energy Efficiency Ratio (CEER)
0
Controls
Digital
Cooling Area (Sq. Ft.)
550
Decibel (Sound) Rating
52 dBA
Decibel Rating
52 dBA
Energy Efficiency Ratio (EER)
12.1
Filter Type
Washable
Heater Included
Without Heater
Included
Remote Control,Window Panels
Number of cool settings
3
Number of Fan Speeds
3
Product Weight (lb.)
81.00
Returnable
180-Day
Voltage (volts)
115
Wattage (watts)
990
Window Type
Single Hung

Warranty / Certifications

Certifications and Listings
UL Listed
Manufacturer Warranty
1 year parts and labor

Questions & Answers

20Questions10Answers

where is the electrical chord on the LG LW1217ERSM? Please show.

Asked by RPSC2020 July 1, 2020
1
Answer

The power cord for the LG 12,000 BTU Smart wi-fi Enabled Window Air Conditioner, Model # LW1217ERSM and for any of our air conditioners will always exit the cabinet from the lower side corner on the same side that the control panel is on (lower right side for this unit). On the product information page for the air conditioner on our site, there are navigation arrows on either side of the main image. Use the right navigation arrow to scroll to the 4th and 5th images that show the side of the unit and you will notice a small black square on the air conditioners cabinet. That is where the power cord exits...^IFV

I was just wondering if my unit would warm a room on a cool nite outside? And also can you briefly explain what dry air control is for? Thank you

Asked by Pat7428 April 3, 2020
1
Answer

Your LG 12,000 BTU Smart Wi-Fi Enabled Window Air Conditioner, Model # LW1217ERSM does not have any heating capacity, it only cools. Regrettably, we are not sure of your inquiry about 'Dry Air Control" unless you are inquiring about what Dry Air Flow is? The Dry Air Flow of 265 listed for the product in CFM (cubic feet per minute) is the velocity at which air flows out of the air conditioner...^IFV

I'm looking for a 12,000 BTU air conditioner with no styrofoam inside. Is this such a model?

Asked by GussieDog January 8, 2020
1
Answer

The styrofoam is installed to prevent sweating in the interior of the air conditioner and also as a means for light support for interior components reducing the weight of the LG 12,000 BTU Smart wi-fi Enabled Window Air Conditioner, Model # LW1217ERSM. Regrettably, we do not have any Air Conditioners with that BTU rating or others that do not feature styrofoam in them...^IFV

What’s the best fan speed to keep my unit on 1,2, or 3 . Also is 1 the highest or is 3 ? 

Asked by Rob 44 August 29, 2019
1
Answer

3 is the highest fan setting. It is up to preference as to which fan speed is best for you. If you have additional concerns or questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

My LW1217ERSM A/C was just installed. When I look into the machine through the top vents, I see a part (a tube?) that looks like it's covered in cellophane. What is this? And is the cellophane still supposed to be there?

Asked by Linda75 July 10, 2019
1
Answer

We would be happy to look into the part you are describing. We'll need to gather some additional details from you in order to see how we can best assist. Please contact LG Customer Support so that we can better investigate your concern and assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

The A/C was installed 3 days ago. How do I open/close the vent? I can't adjust the lever and I can't tell if the vent is closed or open. The lever doesn't move at all when I pull on it or push it in.

Asked by Linda75 July 9, 2019
1
Answer

We hate to hear that, but would love to be able to help. We would be happy to see what's going on. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

How do I enable the wifi and connect it to my home wireless? The remote doesn't have any wifi button. The wifi display on the air-conditioner is off. Model is LW1217ERSM. Thank you

Asked by Ardi83 July 5, 2019
1
Answer

We would be happy to walk you through setting your air conditioner up with your WiFi. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

HOW DO I REMOVE THE GRILL? When the AC was installed, a step was skipped, the VENT CONTROL LEVER was not pulled out. Now I cannot adjust it and I can not determine whether it is open. (I did not do the installing; that was done by a professional.)

Asked by KenBar September 18, 2018
1
Answer

Hello, please see page 15 in the owners manual for steps on the grill. ^AC https://www.lg.com/us/support-product/lg-LW1217ERSM

Hi, I just bought the 12000 btu window air conditioner but when I put it on F3 it stop working and I have to put on F1 or F2 to start working please advise why not working on F3?

Asked by Tamer Azraei August 19, 2018
1
Answer

Hello Tamer, that doesn't sound right. Please give us a call at 1-800-243-0000 when you are with the unit. We would like to do some walk throughs to find out what is going on. ^AC

Can the LG LW1217ERSM a/c be used as a built-in through the wall unit?

Asked by GramPam July 4, 2018
1
Answer

The LG 12,000 BTU Smart wi-fi Enabled Window Air Conditioner, Model # LW1217ERSM requires a standard single-hung or double-hung window for proper installation. The outside of its cabinet must extend outward for at least 12" and there should be no obstacles, such as a fence or wall, within 20 inches from the back of the cabinet because that will prevent heat radiation from the condenser. All its side louvers must remain exposed to the outside of the structure. Restriction to outside air will greatly reduce the air conditioner's cooling efficienct=y and that could also lead to the unit burning itself out. It cannot be installed using a wall sleeve, a hole in the wall, and non-window installations are not recommended...^IFV

ENERGY STAR 12000 BTU 115-Volt Window Air Conditioner with Wi-Fi Control - page 2

Customer Reviews

  • 163 Customer Reviews
  • 4.4 out of 5 stars overall
88% of customers recommended.
Overall Ratings
5star-icon(106)
4star-icon(35)
3star-icon(7)
2star-icon(5)
1star-icon(10)
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Saylorsburg, PA
Quiet and cools ...
Customer review from lg.com logo
Purchased this through Home Depot online. Arrived in pretty good shape, with the box slightly damaged. There was some slight damage to the unit (see photos) but, I thought, not enough to return to the store. We have approximately a 400sf living room that’s vaulted. We purchased this size due to different online sources recommending an increase in size by a factor of 1 or 2. It definitely cools the room! Would have given it another star if not for: I had trouble with the WiFi option. It wouldn’t completely sync up and would drop out...the most I could get was 90% completion. I’ll try again when the weather gets hotter and the unit is powered on continuously. It is a beast at 92lbs, I purchased a window shelf to provide extra support. Do I recommend this unit...if I get the WiFi to work, yes. If not save your money and get the unit without WiFi. [This review was collected as part of a promotion.]
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Pomona, Ca
Super happy with this air conditioner
Customer review from lg.com logo
This air conditioner is great. It cools my large apartment easily and quickly and feels like central air. I love the WiFi feature and the app and set up was not difficult. I have had no problems thus far and am very pleased. [This review was collected as part of a promotion.]
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Dallas, TX
Substitute for aging central AC
Customer review from lg.com logo
My house was built in 1959, and the original air handler works great. The outside compressor unit is almost twenty years old and has required DIY repairs every year for the past 9 years such as replacing the blower motor or capacitor and tinkering with the thermostat wires. This season I decided to try a different approach by installing this window unit in a centrally-located room of the house. The vents are oriented to blow toward the kitchen & living room, and the other bedrooms have fans to circulate air with the rest of our 1400 sq.ft. house. It works so well I don't plan on replacing the old central AC unit because that would cost 15 times as much! [This review was collected as part of a promotion.]
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Texas
Glad I made this purchase. Enjoying the cool air.
Customer review from lg.com logo
Will cool fown our room faster than our central air. Also love the remote control [This review was collected as part of a promotion.]
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Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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This ac unit throws out some very cold air. I'ts relatively quiet for a window mount ac. We is ...
This ac unit throws out some very cold air. I'ts relatively quiet for a window mount ac. We is a replacement for another one just like it. We just slid the new unit into the existing cage and turned it on.
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This is a solid air conditioner which works very well. The automatic thermostat works very nicely...
This is a solid air conditioner which works very well. The automatic thermostat works very nicely, and the unit cools our upstairs living areas very well. Installation takes a while, but it is not overly difficult, with one exception. The small screws which are used to attach the side panels were very difficult to put in. They appear to be self-tapping, but are still difficult to screw all of the way in. I found that it was necessary to first screw them all of the way in without first inserting them through the side panels. Once I then removed them and re-inserted them through the side panels, I was able to get them all of the way in (although some were still difficult). Since it is a heavy unit, the outer shell is installed in the window frame first, and then the actual unit itself is simply slid into the shell and secured with a few screws. This was MUCH easier than trying to manhandle a heavy unit into place.
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The product works amazing but when I was installing it,...
The product works amazing but when I was installing it, the frame or housing or case, whatever its called, came bent and dented. So that was a bummer.
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Montreal
Highly recommend
Customer review from homedepot.ca logo
Awesome product! You can control itfrom your phone when away (on/off, temperature, etc)! It is sufficient for a 500 squared foot room, though I always kept the temperature at 21/22 C and I also have fan
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