Hello TravelLife, Thank you for sharing your experience with Lifedproof Boxton Carpet. We are sad to hear that this product does not meet your expectations. If you would like to discuss this further, please contact our Consumer Concierge Team at 844-742-7429 or askshaw@shawinc.com. We are available Monday through Friday, 8:00 AM until 6:00 PM EST. ~kj