A:  Sounds defective to me, but I am no electrician. I have installed 3 of these so far and I haven't had that experience on any of them.

A:  Hello Chris, thank you for your inquiry. We are sorry to hear about the issue you have encountered with your Sunnata LED+ dimmer. We are assuming you are using LED bulbs with this dimmer? We always suggest making sure your LED has been tested and approved by Lutron to provide the best dimming performance with your dimmer. There is currently no industry standard in LED manufacturing; since not all LEDs are designed the same, performance will vary with different dimmers. Because of this, we offer a mobile-friendly web tool to help you select bulbs that work best with Lutron dimmers. To use the tool, please visit lutron.com/ledfinder. If you still have questions or concerns, please call us at 1-844-LUTRON1. We're always happy to hear more about your application to see how we can help. We're here 24/7, so feel free to reach out, any time, day or night. You can also reach us online at support@lutron.com via email.

A:  This is a capacitive touch device, similar to smart phones, tablets or other mobile devices, and will have a similar performance regarding wet hands. Performance may be effected if your hands are excessively wet but should still operate reliable if some moisture is present.

A:  This is a capacitive touch device, similar to smart phones, tablets or other mobile devices, and will have a similar performance regarding wet hands. Performance may be effected if your hands are excessively wet but should still operate reliably if some moisture is present.

A:  Yes you can. 

A:  Hello! Currently, there's no industry standard or regulation for manufacturing LEDs, which is why performance varies with dimming controls. That's why we extensively test a variety of LEDs from many different manufacturers and offer a mobile-friendly web tool to help you select bulbs that provide the best dimming performance with your Lutron dimmers. To access the tool, please visit lutron.com/ledfinder. If you have additional questions, please reach out to our Support Team at support@lutron.com or give us a call at 1-844-LUTRON1.

A:  Yes. Depends on your recessed lighting. If they are smart lights, then no if they are conventional.LED and not ‘smart’. Then yes. 

A:  Yes, we have used them for several recessed lights. You can’t use them for fans.

A:  Yes. Used on all recessed lighting. Works great!!

A:  It does keep previous setting when turned off/on. It is not programmable, just a touch on the light bar to adjust light dimming. It is really just a nicely updated Diva. 

A:  Hello Matt, thank you for your inquiry. The Sunnata LED+ Touch Dimmer will have preset last-known light level functionality, but can also be programmed for a fixed preset level, so either option is available. See programming for the Preset Light Level on the device at the link below: https://assets.lutron.com/a/documents/048734.pdf We hope this helps! If you require further assistance, our 24/7 support team is here to help. We can be reached at 1-844-LUTRON1 or via email at support@lutron.com.