Hello and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Brecklyn Single-Handle Pull-Out Sprayer Kitchen Faucet with Power Clean in Spot Resist Stainless did not meet your expectations. As the original purchaser of the 87557SRS, you can contact Moen directly under the product lifetime limited warranty. Our product specialists would be happy to troubleshoot the issue and work with you to find a satisfactory warranty resolution. Please contact us at 1-800-289-6636; we are currently available Monday through Friday from 8:00 am - 7:00 pm (EST).