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Internet # 311445675

Model # 87014EVSRS

Essie Single-Handle Smart Touchless Pull Down Sprayer Kitchen Faucet with Voice Control and Power Clean in Stainless

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  • Control your faucet through the app, sensor, handle or your voice
  • Save presets in the app for common tasks such as filling bottles
  • Requirements for voice control: Smartphone, Smart speaker & WiFi
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Product Details

About This Product

Smart Faucet technology makes everyday interactions in the kitchen more convenient. And, it is the only kitchen faucet you never have to touch. From precise temperature and exact measurements, to faucet operation from any one of 4 controls, Moen has taken the kitchen faucet to the next level. The Smart Faucet is the only voice-controlled faucet on the commercial market to dispense water amounts as small as 1 tablespoon and as large as 15 gallons at a specific temperature on command-regardless of the handle position. There are 4 ways to activate the faucet-with your voice by using your smart speaker, the touchless sensor, the Moen Smart Water App, or the faucet handle. To utilize voice control, you can ask Alexa or Google Assistant to start/stop water flow, activate presets and perform specific tasks like fractional measurements, precise temperatures (90°), generic commands (hot, warm, cold), and combined requests (1 cup of 90° water). The Moen Smart Water App allows you to create unlimited custom preset commands such as "Coffee Pot" or "Dog Bowl," to help simplify daily tasks in the kitchen.

Highlights

  • Features four unique methods of control that you can mix and match, independent of the handle position - voice control through a smart home speaker, sensor control, handle control or smartphone Moen Smart Water App control
  • Provides voice-controlled and touchless activation regardless of the faucet's manual handle position
  • The Wave Sensor positioned at the front of the faucet, starts, and stops the water flow with a simple hand movement without touching the faucet
  • Precisely dispenses water at desired temperatures and volumes as little as 1 tablespoon or as much as 15 gallons
  • Combine a specific temperature and specific measurement or mix generic commands with specific commands, for example, "Alexa/Hey Google, ask Moen to dispense 1 cup of hot water."
  • Intelligent flow controls deliver precise measurements support fractional metric and non-metric measurements
  • Pre-programmed commands are available, including "wash my hands," for touchless, timed, and optimal temperature handwashing
  • Supports Tablespoons, Milliliters, Ounces, Cups, Pints, Liters, Quarts, and Gallons
  • User-defined presets help handle common tasks, like filling a baby bottle, baking measurements, filling a pasta pot, or filling the dog bowl. "Alexa/Hey Google, ask Moen to fill the dog bowl."
  • When activating a temperature command, the faucet will run to the desired temperature then pause and hold until you are ready to activate
  • Monitor water usage through the smartphone Moen Smart Water App to understand daily consumption habits
  • LED temperature indicator changes from blue, purple to red to visually indicate the change in water temperature
  • Interactive iOS/Android Moen Smart Water App provides usage data, customizable settings, and control of all your Moen Network products
  • DC powered; includes 6 D-Cell batteries, which last up to 2 years, eliminating the need for a dedicated outlet
  • Optional AC Adapter with Power Splitter is available to purchase separately (Moen item number: 169031)
  • For full functionality and to enable voice controls, wireless internet, a smartphone and a smart device are required
  • Equipped with the Reflex system for smooth operation, easy movement and secure docking of the pulldown spray head
  • 5-year warranty on digital components, Limited Lifetime warranty on trim
  • Return Policy

Product Information

Internet # 311445675

Model # 87014EVSRS

Specifications

Questions & Answers

13Questions
caret
Q:Does the Moen Essie faucet reach desired temp by running only hot water? That would save time and water.
by|Dec 24, 2023
1 Answer
Answer This Question

A:  Hello Richard and thank you for your interest in Moen products. The Moen 87014EVSRS Essie Single-Handle Smart Touchless Pull Down Sprayer Kitchen Faucet with Voice Control and Power Clean in Stainless runs the water to the precise or general temperature requested and then pauses the flow until you are ready for it to dispense. When ready, you wave your hand over the sensor to start the flow of water. This warm up and pause feature helps avoid water being wasted once it has reached the desired temperature. Additionally, you are also able to monitor the faucet’s water usage through the Moen Smart Water App to help understand your daily consumption so you can make changes, if you like, to improve your water footprint. Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).

by|Dec 26, 2023
    caret
    Q:Help! The hot water flow is restricted or clogged
    by|Jul 24, 2022
    1 Answer
    Answer This Question

    A:  Hello Lovett and thank you for your interest in Moen products. We are sorry to hear of the difficulty you are experiencing with the hot water flow from your Moen Essie Single-Handle Smart Touchless Pull Down Sprayer Kitchen Faucet with Voice Control and Power Clean in Stainless. We would suggest checking/cleaning the hot supply hose filter screen to ensure it is not clogged with debris; this would result in a flow reduction for the hot water. If this does not resolve the issue, we suggest contacting a Moen product specialist at 1-800-289-6636 and select option #8; they are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

    by|Jul 25, 2022
      caret
      Q:the pull-down hose interferes with the plumbing
      by|Feb 21, 2022
      1 Answer
      Answer This Question

      A:  Hello Fred and thank you for your interest in Moen products. The Moen Essie Single-Handle Smart Touchless Pull Down Sprayer Kitchen Faucet with Voice Control and Power Clean in Stainless includes a pull down hose. The Moen pull down hose will need to be clear of obstructions under the sink to operate properly. For pre-purchase, installation and warranty assistance, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

      by|Feb 21, 2022
        caret
        Q:Can you use the APP to "lock" the faucet? I need to prevent my kids from leaving the water running or using it without assistance
        by|Oct 19, 2021
        1 Answer
        Answer This Question

        A:  Hello mother and thank you for your interest in Moen products. The U by Moen Essie Single-Handle Pull-Down Sprayer Smart Kitchen Faucet with Voice Control in Spot Resist Stainless does not have a lock feature. However, in the Moen app you can adjust how long the faucet will run before automatically turning off. If you have any additional questions, please contact us at 1-800-289-6636; our current business hours are Monday through Friday from 8:00 am - 7:00 pm EST.

        by|Dec 8, 2021
          15 found this answer helpful
          Showing 1-4 of 13

          Customer Reviews

          4 out of 5

          • 4 out of 70 reviews
          • 68% recommend this product
          Filter by:
          Showing 1-10 of 70 reviews
          Essies Does Her Job
          Though definitely pricey, the priduct was not difficult to install with generall mechanical knowledge. Two people needed at some points. Linking directions via Alexa is not always succesful, but I love being able to keep a constant temperature, and doing a quick hand rInse with a wave on and off.
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          Beautiful on the surface, but...
          I bought the Moen Essie Pull-Down faucet in January 2021. After 1 month of normal use, I had to order a new gasket. It's now May and I need another new gasket. There appears to be either a major design flaw in the faucet, or the gasket needs to be manufactured from a tougher material. Simple, every day usage has shredded the plastic gasket. I couldn't have imagined a flaw of this nature. I now have to buy a new faucet (different brand) so I can return the Moen Essie, because I have no intention of changing the gasket every 3 months.
          by
            Fantastic! Had for a few weeks already and it hasn’t had any problems. It’s fun to see the water ...
            Fantastic! Had for a few weeks already and it hasn’t had any problems. It’s fun to see the water usage! Definitely would recommend! Easy install! Voice options are great for filling dog bowls, dish water and other things! Hot water is limited to 120f so no scolding hot water at the kitchen faucet! Wave sensor is flawless! Spray power and water flow are excellent!
            by
            • Verified Purchase
            • Recommended
            5 found this review helpful
            A IOT faucet? Wow, what a cool concept! Our new Moen Essie faucet not only looks great and is hi...
            A IOT faucet? Wow, what a cool concept! Our new Moen Essie faucet not only looks great and is high quality, but it has a very cool feature - it connects to our Google Home. I can give it instructions to provide a cup of 125 degree water or simply to turn the faucet on cold. Very cool, but there's a catch I'll go over later. But first, here are my plans. I own a condo that's about 70 miles away. With no traffic, it takes about an hour to get there and it's near the ocean, so it's a nice getaway for us. The plan was to install our new Essie faucet in the kitchen. I'm working on "modernizing" the home and I've already installed some cool new IOT features. This seemed like a perfect upgrade. I read the instruction and it's maybe a tiny bit more complicated to install. I have no trouble with that. Then I saw the battery box. Oh no! What happens if I get to the condo and one of the batteries is dead? Will the sink function with just the handle? Or will it completely stop working? I don't know and I haven't been able to find the answer. So, next thing I though is that I could hook up an AC converter (to convert to DC power). Nope, can't do it. I'm looking into other options and I'm going to do more research regarding what happens when the batteries are out. I did inspect the parts and the quality is very good. The main body of the faucet is solid and the finish is perfect! The hoses are normal PEX type with fittings attached, just like all modern faucets. There's a nice weight for the pull down sprayer. Even the mounting plate is well made - it's solid metal - nice and heavy! All in all, very good quality. Overall, I like the faucet and the build quality. I just need to find out about what happens when the batteries go out.
            by
            Response from MoenJul 21, 2020
            Hello Autobroker. Thank you for taking the time to share your feedback for the U by Moen Essie Single-Handle Pull-Down Sprayer Smart Kitchen Faucet with Voice Control in Spot Resist Stainless, 87014EVSRS. The U by Moen Smart Faucet requires power via batteries or AC adapter. The 87014EVSRS faucet comes with a battery pack and the batteries have a 2 year life expectancy. There is an optional AC Adapter, #169031, for those looking to connect directly to a GFI-certified outlet. If you have any questions, you can contact Moen Consumer Services at 1-800-289-6636; our current business hours are Monday through Friday from 9:00 am - 5:30 pm EST. Moen
            • Recommended
            1 found this review helpful
            Best faucet ever! I first was attracted to this fixture by its gooseneck design. Many faucets hav...
            Best faucet ever! I first was attracted to this fixture by its gooseneck design. Many faucets have insufficient reach from the deck on which they're mounted. And everyone desires a bit of that "pot-filler" clearance under the spout - without going full commercial with a wall-mounted spigot. This faucet fulfills both those objectives in style, particularly if you have a reasonably deep sink basin. As a bonus, there are several stylish finishes available. And the touchless feature saves wiping down those noticeable 'kitchen contents' fingerprints and dribbled wet spots from manipulating handles and knobs. Everything about this faucet can be hands-free automated, save the booster button / sprayer selection / extending the spray head. See photographs 1 and 2. An LED on the faucet neck identifies whether hot or cold water is flowing. See photographs 3 and 4. Following an easy mechanical installation, linking to one's Wi-Fi network is a matter of following the Moen app instructions. I installed it on an Android device. In addition to use commands, the app facilitates monitoring history, consumption and status parameters. The app recognizes standard units of measure and can learn custom quantities as well as individualized routines. As part of the setup, the range of temperatures is established. Some safeguard functions also available; such as auto timeout, battery status (AC adapter is an option), freeze prevention. Thus, the faucet becomes a cook's assistant - as it can be asked to dispense a specific quantity at a specific temperature. One of its very useful built-in routines is hand washing. See the attached video. Some of my acquaintances looked at this faucet as unnecessarily elaborate - then become fascinated with unique customizations for favorite dishes we prepare. A less fancy, buth very practical, application is simply to draw water at a preferred temperature (by voice activation / while otherwise busy) rather than standing about - "testing" the temperature as the water tempers and one fusses with HOT and COLD knobs... One can place a container under the faucet, go about other duties, and call for the needed water when sought to add it to the recipe, or ready for rinsing prepared food / dirty dishes. Since installing this faucet, I spend less time at the sink - either "operating" it or cleaning up about it. I anticipate less effort changing faucet cartridges in the future.
            by
            • Recommended
            7 found this review helpful
            This 1 flaw should have stopped production.
            First, I am still loyal to both HD and (although much more cautious), Moen. Both stand behind their products quite well, and if I wanted to remove this faucet, I am sure HD would give a refund. Moen's Lifetime warranty has won me over for the past 30 years when replacing kitchen, bath and laundry room faucets. Their customer service is the gold standard.... With all this in mind, why do I say that the Moen Essie Stainless steel single-Handle High Arc Pulldown kitchen faucet (Mod 87014EWSRS) should be recalled? The One design flaw that makes this faucet a disaster waiting to happen is that the faucet neck rotates 360°, which means that with an accidental slip, one could easily rotate a faucet over the countertop on an island sink. I cannot imagine ANY scenario with a pull down/out water nozzle when one would want the faucet to rotate anywhere beyond the 180° confines of a large double sink. When buying the sink at HD, I DID check the spec sheet and it says it rotates 180°. It was not until a few days after I completed installation that, with that ACCIDENTAL slip, that I discovered that it actually rotates 360°. Assuming that I missed something when installing, I checked Moen's directions. No mention of the 360° rotation. I emailed Moen (due to COVID no one answered the phone). The response was: "The spout is designed to rotate 360 degrees. Please see the following link to view the specifications page: https://www.moen.com/shared/docs/product-specifications/87014ewsp.pdf OK……so Home Depot's spec sheet was wrong. Maybe they didn't believe a firm with Moen's stellar history and reputation would design anything with this flaw, and typed in 180°, thinking their 360° must be a typo. Then to add insult to the folly, their email states: "We’d like to email you a coupon for up to 65% off and free shipping on up to any 3 items on our Moen PLUS Loyalty website. You'll receive an email shortly with the coupon offer and link to the Moen PLUS site. The code will expire in 7 days." REALLY????? Like buying a faucet is an elastic demand item, on which an offer of a huge discount will make up for their poor design.... but only if I buy more of their product within 7 days. What a slap in the face!!!!! I will be sending a copy of this review to Moen's upper management, because I expect that some manager of engineering failed to catch the design flaw on the front end, and doesn't what to explain why they should recall thousands of faucets, and refund all that money. This debacle is and should be, and career-ender for her or him.
            by
            Response from MoenJul 10, 2020
            Hello FixitDAD and thank you for your feedback on the Home Depot website for the Moen Essie Touchless 1-Handle Pull-Down Sprayer Kitchen Faucet with MotionSense Wave and Power Clean in Spot Resist Stainless. We appreciate you taking the time to make us aware of the incorrect specification sheet and we are working with Home Depot to have this updated. The spout for the Essie Wave as well as all of our other pull down style faucets without a top sensor does rotate 360 degree. We do appreciate your business and we regret our product did not meet your expectations. If you have additional questions, please feel free to call us at 800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday. Moen
              11 found this review helpful
              We have had our MOEN U by Essie Single-Handle Pull-Down Sprayer Smart Kitchen Faucet with Voice C...
              We have had our MOEN U by Essie Single-Handle Pull-Down Sprayer Smart Kitchen Faucet with Voice Control in Spot Resist Stainless for three weeks. We took to the no-touch water dispensing fast. No doubt we are saving money. The ability to wave the water off when you would normally leave it running because your hands are soapy alone saves money and water. Of course you can also accidentally turn it on easily; which is done in the video when demonstrating the movement of the arm. Of course being able to tell Google to ask Moen to dispense even something as small as two tablespoons of water is great. It works well. The only issue we have found is they do not accommodate for the air bubble that sits on top of the water. You can see in the photo 1/4 cup came out with the bubble line at 1/4 and not the actual water. In the video 1/3 cup was asked for and the actual water stops at 1/4 cup because the bubble line is at 1/3 cup. One other issue we think Moen should consider is that everyone's voice is different. Our assistant hears "mowing" when one person in our house says "Moen". It is actually funny, but as a result he can not use the smart feature. Although you can name your faucet a names your assistant would recognize from everyone you still have to say, "….tell Moen to tell Vincent…" It would be great if Moen could find a way to skip their name and just say, "…tell Vincent to dispense…". Aside from those things we have had no issues in asking Moen to do anything. Of course this is not instant heat. If you are asking for a particular temperature the faucet needs to run to get up to temp and then will let you know so you can wave your hand over to get the water. The light on the top of the faucet also lets you know the approximate temperature as it ranges from blue for cold up to red for hot and transitions through shades of pink and purple in between the two. There is an issue in getting a low stream when using the handle. It goes from off to full pressure; no in-between that we have figured out yet. There are a few drips that can fall out after use (see the video); it seems some water is retained in the head of the faucet. The boost pressure is good. While the arm does not move all the way flush with the edges of the sink (see video), which our previous faucet did and was a nice feature, the pull down works well. Installation was not too bad. Took about an hour including removal of the old faucet. The base of this one is much smaller and we had to remove some hard water deposits from the previous faucet. Overall we are extremely pleased. We are looking forward to lower water bills.
              by
              • Recommended
              1 found this review helpful
              I have tried out multiple smart faucets from a few different brands. Hands down, Moen has the BES...
              I have tried out multiple smart faucets from a few different brands. Hands down, Moen has the BEST smart capability. It is not even a competition. Moen's measurements for dispensing specific amounts of water is much more accurate than competitors. They have a lot more smart features surrounding water temperature as well which is really nice. Set up is a breeze and only took a half hour to install everything. The sensor to turn on the faucet hands free is FAR superior to its competitors. This faucet does not turn on and off when there is steam from hot water. This is a major problem for Moen's competitors. This faucet stays off when its supposed to and comes on when its supposed to. Basically, if you want the best function for smart features and hands free, go with Moen. Now onto why I don't like the faucet and why I took off a star even though it was far superior to its competitors. 1. By far the most annoying thing is that the pull-down spray head does not dock properly or lock into place. It often just flops around or has a visible gap between the spray head and faucet arm. This is unacceptable in such an expensive faucet. 2. Another annoying thing is that the handle position for hot water is moving the handle up while cold water is moving the handle down. This is the opposite of what it is for most faucets. You cannot switch the hot and cold water lines to make it a normal set up because of the temperature smart features. It breaks those capabilities if you try to switch the cold and hot water lines. 3. By default, this faucet throttles your water pressure and you must hit the button on the spray nozzle to get full water pressure. This is extremely annoying and defeats the purpose of hands free. They call this button the power clean function, but really it is just normal water pressure versus throttled water pressure. 4. Another annoying thing is that Moen does not include their AC adapter in the package for the option of plugging in the faucet. Competitors did include an AC adapter. You can find third party AC adapters for the faucet for a fairly affordable price though.
              by
              • Recommended
              5 found this review helpful
              Easiest installation ever! The wife loves this facet and gives it 5 stars, but I'm more picky an...
              Easiest installation ever! The wife loves this facet and gives it 5 stars, but I'm more picky and give it 4. The brushed stainless finish looks great and the facet's movement is incredibly smooth. The hand's free sensor works marvelously. The sensor is not only more hygienic, but also cuts down on the amount of water that winds up on the facet body and counter when frequent hand washings are needed. I do one or two facet installs a year and this install was the easiest I've ever done and it took maybe 15 minutes after I had the old facet removed. The wires and hoses are plenty long. The only hiccup was I had to press the nearly invisible reset button with a paper clip because the facet didn't work immediately. You must set up it's wifi within 5 minutes (I think) of plunging it in, which the wife was able to do rather easily. I tested its measurement accuracy and found it to be spot on. Fine engineering is evident when you notice things like a ball joint being used at the spray head to reduce strain and increase flexibility. Why only four stars? 1) It doesn't work with my Alexa devices. If you install Alexa on your I phone it'll work fine, but I refuse to use my phone for that task--- I already have a device in the kitchen! Maybe a Google device will work better. My wife has no problem using her phone to control the facet--just my personal stubbornness. 2) It's wasteful of water in my opinion. There is no fine control to reduce the flow of water. You can vary it a little manually, but it starts at a generous flow instead of a trickle. If you want a reduced flow for things like washing off vegetables from the garden or rinsing off a washed pan you're not going to get it. The mounting hardware is on the flimsy side, but that may be on purpose to prevent cracking a counter top. The washer/nut should distort before damaging a counter. The device to plug into a wall socket is way overpriced. The control box is completely hidden behind my sink, but I put the battery pack at a more accessible location.
              by
              • Recommended
              2 found this review helpful
              This MOEN U BY ESSIE SINGLE-HANDLE PULL-DOWN SPRAYER SMART KITCHEN FAUCET WITH VOICE CONTROL IN S...
              This MOEN U BY ESSIE SINGLE-HANDLE PULL-DOWN SPRAYER SMART KITCHEN FAUCET WITH VOICE CONTROL IN SPOT RESIST STAINLESS is another fine innovation from a leader in faucets. The installation instructions are well illustrated but some knowledge in plumbing is helpful for a quality installation. The pairing was a bit tedious but after updating my first generation Echo the unit connected. Moen products are known for their quality and long-lasting finishes. The touch feature is perfect for those hands-free moments while cooking and the voice activation is helpful in a busy kitchen. This technology prevents cross contamination while cooking. A piece of mind here! This technology does take getting used to but in no time one will be accustomed to the units operation. If it is in one's budget I recommend this technology and beautiful faucet. I own a similar unit in my bathroom and would like to share a few helpful tips : 1. Lay everything out and review the instructions before attempting to install. Laying under a sink is a challenge and missing a step is frustrating. 2. Lots of space and access to the battery box is needed. Plan the area for the units boxes to allow items kept under the sink from interfering. 3. Cats love to lick the faucet. Just sayin' but true. This could activate the unit. Make sure your spigot is over a sink and the stopper is out to avoid a water mishap. 4. The unit will operate for months using quality batteries. Duracell batteries are included and with my experience perform the best. Using cheap batteries will frustrate you. You get what you pay for here. 5. Check for leaks after installation. Twice. Laying down newspaper is a simple check. Sometimes just a tweak here and there is all that is needed. 6. The placement of the faucet hose is crucial for it's smooth operation. No two sinks are the same and the hose can snag on plumbing fittings underneath. Have another person pull the hose out to full extension while you monitor the movement underneath. Make any needed adjustments. 7. Putting items under the sink may interfere with the operation of the unit and reduce quick access. This unit uses a lot of real-estate under one's sink. Plan the best layout and try and avoid too much clutter. 8. The unit fits many hole configurations. For four hole sinks, simply add a soap dispenser sold here at The Home Depot to avoid purchasing a new sink or a stainless blank cap. 9. Patience is the key to a quality installation. Enjoy the project and take needed breaks. Being in a hurry causes leaks and sometimes ugly words. Relax. 10. Most important: Using this new technology requires acclimating one's self to it. Using this new technology takes awhile to get used to but once mastered it can be a helpful tool in the kitchen. Before returning the unit to the store (in frustration) give it a chance. You will be glad you did. Overall, another quality product from a name we know and trust. A very nice product!
              by
              • Recommended
              6 found this review helpful
              Showing 1-10 of 70 reviews

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