Essie Single-Handle Smart Touchless Pull Down Sprayer Kitchen Faucet with Voice Control and Power Clean in Stainless

Though definitely pricey, the priduct was not difficult to install with generall mechanical knowledge. Two people needed at some points. Linking directions via Alexa is not always succesful, but I love being able to keep a constant temperature, and doing a quick hand rInse with a wave on and off.

I bought the Moen Essie Pull-Down faucet in January 2021. After 1 month of normal use, I had to order a new gasket. It's now May and I need another new gasket. There appears to be either a major design flaw in the faucet, or the gasket needs to be manufactured from a tougher material. Simple, every day usage has shredded the plastic gasket. I couldn't have imagined a flaw of this nature. I now have to buy a new faucet (different brand) so I can return the Moen Essie, because I have no intention of changing the gasket every 3 months.

[This review was collected as part of a promotion.] The set up is easy!!! My husband did the whole thing in less than an hour. He said the set up is simple, they thought of everything to make it user friendly including a tool to make installing it behind the sink. That can be really tight, but not with the reach tool. The app setup was easy too. The faucet is beautiful and goes with any style. The pull down sprayer is handy and goes right back into place easily. I love that I can cook and get my hands dirty without slopping up the handle. I can use the sensor or just tell it to turn on! We connected it to our Alexa device, wow! This is my favorite and most used gadget in the kitchen. Telling it to run water at a certain temperature is mind blowing! Wish we had our friends and family here for Thanksgiving to show it off. I'm over the moon with this intelligent and innovative faucet!

Fantastic! Had for a few weeks already and it hasn’t had any problems. It’s fun to see the water usage! Definitely would recommend! Easy install! Voice options are great for filling dog bowls, dish water and other things! Hot water is limited to 120f so no scolding hot water at the kitchen faucet! Wave sensor is flawless! Spray power and water flow are excellent!

A IOT faucet? Wow, what a cool concept! Our new Moen Essie faucet not only looks great and is high quality, but it has a very cool feature - it connects to our Google Home. I can give it instructions to provide a cup of 125 degree water or simply to turn the faucet on cold. Very cool, but there's a catch I'll go over later. But first, here are my plans. I own a condo that's about 70 miles away. With no traffic, it takes about an hour to get there and it's near the ocean, so it's a nice getaway for us. The plan was to install our new Essie faucet in the kitchen. I'm working on "modernizing" the home and I've already installed some cool new IOT features. This seemed like a perfect upgrade. I read the instruction and it's maybe a tiny bit more complicated to install. I have no trouble with that. Then I saw the battery box. Oh no! What happens if I get to the condo and one of the batteries is dead? Will the sink function with just the handle? Or will it completely stop working? I don't know and I haven't been able to find the answer. So, next thing I though is that I could hook up an AC converter (to convert to DC power). Nope, can't do it. I'm looking into other options and I'm going to do more research regarding what happens when the batteries are out. I did inspect the parts and the quality is very good. The main body of the faucet is solid and the finish is perfect! The hoses are normal PEX type with fittings attached, just like all modern faucets. There's a nice weight for the pull down sprayer. Even the mounting plate is well made - it's solid metal - nice and heavy! All in all, very good quality. Overall, I like the faucet and the build quality. I just need to find out about what happens when the batteries go out.

Best faucet ever! I first was attracted to this fixture by its gooseneck design. Many faucets have insufficient reach from the deck on which they're mounted. And everyone desires a bit of that "pot-filler" clearance under the spout - without going full commercial with a wall-mounted spigot. This faucet fulfills both those objectives in style, particularly if you have a reasonably deep sink basin. As a bonus, there are several stylish finishes available. And the touchless feature saves wiping down those noticeable 'kitchen contents' fingerprints and dribbled wet spots from manipulating handles and knobs. Everything about this faucet can be hands-free automated, save the booster button / sprayer selection / extending the spray head. See photographs 1 and 2. An LED on the faucet neck identifies whether hot or cold water is flowing. See photographs 3 and 4. Following an easy mechanical installation, linking to one's Wi-Fi network is a matter of following the Moen app instructions. I installed it on an Android device. In addition to use commands, the app facilitates monitoring history, consumption and status parameters. The app recognizes standard units of measure and can learn custom quantities as well as individualized routines. As part of the setup, the range of temperatures is established. Some safeguard functions also available; such as auto timeout, battery status (AC adapter is an option), freeze prevention. Thus, the faucet becomes a cook's assistant - as it can be asked to dispense a specific quantity at a specific temperature. One of its very useful built-in routines is hand washing. See the attached video. Some of my acquaintances looked at this faucet as unnecessarily elaborate - then become fascinated with unique customizations for favorite dishes we prepare. A less fancy, buth very practical, application is simply to draw water at a preferred temperature (by voice activation / while otherwise busy) rather than standing about - "testing" the temperature as the water tempers and one fusses with HOT and COLD knobs... One can place a container under the faucet, go about other duties, and call for the needed water when sought to add it to the recipe, or ready for rinsing prepared food / dirty dishes. Since installing this faucet, I spend less time at the sink - either "operating" it or cleaning up about it. I anticipate less effort changing faucet cartridges in the future.

First, I am still loyal to both HD and (although much more cautious), Moen. Both stand behind their products quite well, and if I wanted to remove this faucet, I am sure HD would give a refund. Moen's Lifetime warranty has won me over for the past 30 years when replacing kitchen, bath and laundry room faucets. Their customer service is the gold standard.... With all this in mind, why do I say that the Moen Essie Stainless steel single-Handle High Arc Pulldown kitchen faucet (Mod 87014EWSRS) should be recalled? The One design flaw that makes this faucet a disaster waiting to happen is that the faucet neck rotates 360°, which means that with an accidental slip, one could easily rotate a faucet over the countertop on an island sink. I cannot imagine ANY scenario with a pull down/out water nozzle when one would want the faucet to rotate anywhere beyond the 180° confines of a large double sink. When buying the sink at HD, I DID check the spec sheet and it says it rotates 180°. It was not until a few days after I completed installation that, with that ACCIDENTAL slip, that I discovered that it actually rotates 360°. Assuming that I missed something when installing, I checked Moen's directions. No mention of the 360° rotation. I emailed Moen (due to COVID no one answered the phone). The response was: "The spout is designed to rotate 360 degrees. Please see the following link to view the specifications page: https://www.moen.com/shared/docs/product-specifications/87014ewsp.pdf OK……so Home Depot's spec sheet was wrong. Maybe they didn't believe a firm with Moen's stellar history and reputation would design anything with this flaw, and typed in 180°, thinking their 360° must be a typo. Then to add insult to the folly, their email states: "We’d like to email you a coupon for up to 65% off and free shipping on up to any 3 items on our Moen PLUS Loyalty website. You'll receive an email shortly with the coupon offer and link to the Moen PLUS site. The code will expire in 7 days." REALLY????? Like buying a faucet is an elastic demand item, on which an offer of a huge discount will make up for their poor design.... but only if I buy more of their product within 7 days. What a slap in the face!!!!! I will be sending a copy of this review to Moen's upper management, because I expect that some manager of engineering failed to catch the design flaw on the front end, and doesn't what to explain why they should recall thousands of faucets, and refund all that money. This debacle is and should be, and career-ender for her or him.

We have had our MOEN U by Essie Single-Handle Pull-Down Sprayer Smart Kitchen Faucet with Voice Control in Spot Resist Stainless for three weeks. We took to the no-touch water dispensing fast. No doubt we are saving money. The ability to wave the water off when you would normally leave it running because your hands are soapy alone saves money and water. Of course you can also accidentally turn it on easily; which is done in the video when demonstrating the movement of the arm. Of course being able to tell Google to ask Moen to dispense even something as small as two tablespoons of water is great. It works well. The only issue we have found is they do not accommodate for the air bubble that sits on top of the water. You can see in the photo 1/4 cup came out with the bubble line at 1/4 and not the actual water. In the video 1/3 cup was asked for and the actual water stops at 1/4 cup because the bubble line is at 1/3 cup. One other issue we think Moen should consider is that everyone's voice is different. Our assistant hears "mowing" when one person in our house says "Moen". It is actually funny, but as a result he can not use the smart feature. Although you can name your faucet a names your assistant would recognize from everyone you still have to say, "….tell Moen to tell Vincent…" It would be great if Moen could find a way to skip their name and just say, "…tell Vincent to dispense…". Aside from those things we have had no issues in asking Moen to do anything. Of course this is not instant heat. If you are asking for a particular temperature the faucet needs to run to get up to temp and then will let you know so you can wave your hand over to get the water. The light on the top of the faucet also lets you know the approximate temperature as it ranges from blue for cold up to red for hot and transitions through shades of pink and purple in between the two. There is an issue in getting a low stream when using the handle. It goes from off to full pressure; no in-between that we have figured out yet. There are a few drips that can fall out after use (see the video); it seems some water is retained in the head of the faucet. The boost pressure is good. While the arm does not move all the way flush with the edges of the sink (see video), which our previous faucet did and was a nice feature, the pull down works well. Installation was not too bad. Took about an hour including removal of the old faucet. The base of this one is much smaller and we had to remove some hard water deposits from the previous faucet. Overall we are extremely pleased. We are looking forward to lower water bills.

I have tried out multiple smart faucets from a few different brands. Hands down, Moen has the BEST smart capability. It is not even a competition. Moen's measurements for dispensing specific amounts of water is much more accurate than competitors. They have a lot more smart features surrounding water temperature as well which is really nice. Set up is a breeze and only took a half hour to install everything. The sensor to turn on the faucet hands free is FAR superior to its competitors. This faucet does not turn on and off when there is steam from hot water. This is a major problem for Moen's competitors. This faucet stays off when its supposed to and comes on when its supposed to. Basically, if you want the best function for smart features and hands free, go with Moen. Now onto why I don't like the faucet and why I took off a star even though it was far superior to its competitors. 1. By far the most annoying thing is that the pull-down spray head does not dock properly or lock into place. It often just flops around or has a visible gap between the spray head and faucet arm. This is unacceptable in such an expensive faucet. 2. Another annoying thing is that the handle position for hot water is moving the handle up while cold water is moving the handle down. This is the opposite of what it is for most faucets. You cannot switch the hot and cold water lines to make it a normal set up because of the temperature smart features. It breaks those capabilities if you try to switch the cold and hot water lines. 3. By default, this faucet throttles your water pressure and you must hit the button on the spray nozzle to get full water pressure. This is extremely annoying and defeats the purpose of hands free. They call this button the power clean function, but really it is just normal water pressure versus throttled water pressure. 4. Another annoying thing is that Moen does not include their AC adapter in the package for the option of plugging in the faucet. Competitors did include an AC adapter. You can find third party AC adapters for the faucet for a fairly affordable price though.

Easiest installation ever! The wife loves this facet and gives it 5 stars, but I'm more picky and give it 4. The brushed stainless finish looks great and the facet's movement is incredibly smooth. The hand's free sensor works marvelously. The sensor is not only more hygienic, but also cuts down on the amount of water that winds up on the facet body and counter when frequent hand washings are needed. I do one or two facet installs a year and this install was the easiest I've ever done and it took maybe 15 minutes after I had the old facet removed. The wires and hoses are plenty long. The only hiccup was I had to press the nearly invisible reset button with a paper clip because the facet didn't work immediately. You must set up it's wifi within 5 minutes (I think) of plunging it in, which the wife was able to do rather easily. I tested its measurement accuracy and found it to be spot on. Fine engineering is evident when you notice things like a ball joint being used at the spray head to reduce strain and increase flexibility. Why only four stars? 1) It doesn't work with my Alexa devices. If you install Alexa on your I phone it'll work fine, but I refuse to use my phone for that task--- I already have a device in the kitchen! Maybe a Google device will work better. My wife has no problem using her phone to control the facet--just my personal stubbornness. 2) It's wasteful of water in my opinion. There is no fine control to reduce the flow of water. You can vary it a little manually, but it starts at a generous flow instead of a trickle. If you want a reduced flow for things like washing off vegetables from the garden or rinsing off a washed pan you're not going to get it. The mounting hardware is on the flimsy side, but that may be on purpose to prevent cracking a counter top. The washer/nut should distort before damaging a counter. The device to plug into a wall socket is way overpriced. The control box is completely hidden behind my sink, but I put the battery pack at a more accessible location.