Flo 1 in. Smart Water Leak Detector with Automatic Water Shutoff Valve with Smart Water Detector (3-Pack)
$638.58 /bundle
- Residential Water leak Detector automatically shuts off water
- Get leak alerts, track water use, monitor your home's water 24/7
- Includes 1 in. smart water shutoff; 3 smart water detectors
- View More Details
Product Details
Specifications
Questions & Answers
112Questions
Q:Is the diameter the pipe ID or OD? Not clear.
by|Mar 21, 2023
2 Answers
Q:I have PEX pipe with 1" CTS and outer diameter 1 1/8". Does this mean I should get the 1" inlet diameter?
by|Mar 3, 2023
1 Answer
Q:Can the .75 work on .5 line? Will reducing mess with the flow calculations?
by|Mar 1, 2023
1 Answer
Q:Can I have a total of 6 on the same phone program.
by|Feb 25, 2023
6 Answers
Showing 1-4 of 112
Sep 19, 2022
No replacement parts
After about 18 months it stopped reading water flow. I called Moen and the $5 (or less) part get rusty and stops working, but they do not offer any replacement parts instead they offer to sell a new one for half off (about $400) no thanks
by
Response from Moen Plus SupportSep 24, 2022
Hello UnhappyWithMoen and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of the difficulty you experienced with the Moen Flo 0.75 in. Smart Water Leak Detector with Automatic Water Shut Off Valve that you purchased. There are times when deposit build-up or water line debris can be cleaned from the Moen Flo 0.75 in. Smart Water Leak Detector with Automatic Water Shut Off Valve and it will again start to register water usage. Based on your description, it doesn’t sound like the turbines in your Moen Flo 0.75 in. Smart Water Leak Detector with Automatic Water Shut Off Valve were able to be cleaned. The Moen Flo 0.75 in. Smart Water Leak Detector with Automatic Water Shut Off Valve comes with a one year warranty which can be extended to 5 years through the FloProtect Plan. For Flo by Moen technical assistance, you can contact us at 1-844-MEETFLO (1-844-633-8356). Flo by Moen product specialists are available Monday through Friday from 8:00 am - 8:00 pm Eastern Time and on Saturdays from 11:00 am - 8:00 pm Eastern Time.
Dec 6, 2021
Piece of crap that gives false piece of mind
Piece of crap have two installed ones power failed after 2 months another the app doesn’t turn it on or off when intended.
Costs money to install an outlet and the part too.
by
Response from Moen Plus SupportDec 10, 2021
Hello DTDT. Thank you for the feedback you posted on the Home Depot website regarding the Flo 1.25 in. Water Leak Detector with Automatic Water Shut Off Valve. We're sorry to hear about your experience with your Flo products and the Flo by Moen app. The Flo Water Leak Detector with Automatic Water Shut Off Valve has a 1 year warranty and an extended product warranty is available through the FloProtect Plan. Moen Plus Support is here to provide assistance and we would be delighted to troubleshoot the issues you are experiencing and to find a satisfactory warranty resolution. For technical and warranty assistance, please contact Moen Plus Support at 1-800-289-6636; our current business hours are Monday through Friday from 8:00 am - 7:00 pm EST.
Dec 5, 2021
Magnets corroded, but I fixed it.
I love my Flo device, especially when used with the water detectors. Can save a huge insurance claim. Definitely worth it...until the flow indication stops working.
Corroded magnets is a well known and frustrating failure mode for the Flo. Mine worked great until it was out of warranty and no help or repair parts from Moen. So I figured out how to fix it.
1) After removing the turbine, I drilled a hole behind the magnet and used the drill bit to push it out.
2) I purchased 2 neodymium magnets from McMaster-Carr (#5862K24) about $2 each.
3) Pressed them in place and sealed with RTV to prevent corrosion.
I had to slightly sand the outside diameter of the turbine as the replacement magnets were just a bit thicker and caused a bulge in the turbine wall.
Back in business!!!!
by
Response from Moen Plus SupportDec 10, 2021
Hello TrainDriver. Thank you for the feedback you posted on the Home Depot website regarding the Flo 0.75 in. Water Leak Detector with Automatic Water Shut Off Valve. What you are describing is caused by iron or other metallic sediment that has collected on the turbine’s magnets and corroded, not the magnets themselves. We highly recommend installing an iron filter to prevent the issue from occurring in the future. For technical assistance, please contact us at 1-800-289-6636; our current business hours are Monday through Friday from 8:00 am - 7:00 pm EST.
Nov 6, 2021
no replacement parts
moen flo failed after 2 years due to a corroded turbine that senses the flow of water and detect leaks. Outside of warranty, only choice was replace the entire device. No simple replacememt of the turbine.
by
Response from Moen Plus SupportNov 9, 2021
Hello unhappy. Thank you for the feedback you posted on the Home Depot website regarding the Flo 0.75 in. Water Leak Detector with Automatic Water Shut Off Valve. We're sorry to hear about your experience with your Flo by Moen Smart Water Shutoff. What you are describing is caused by iron or other metallic sediment that has collected on the turbine’s magnets and corroded. We recommend installing an iron filter to prevent the issue from occurring in the future. Installing a filter will also keep this sediment out of the water you use for consumption and hygiene. For technical assistance, please contact us at 1-800-289-6636; our current business hours are Monday through Friday from 8:00 am - 7:00 pm EST.
Oct 22, 2021
NEW CUSTOMER BEWARE -
I bought Flo in 2018. When it stopped registering water flow, I removed the unit and found the contacts for the turbine corroded. They do not sell the simple part as replacement but I have to buy a whole new unit. VERY UNHAPPY.
by
Response from Moen Plus SupportOct 29, 2021
Hello PhillyGuy. Thank you for the feedback you posted on the Home Depot website regarding the Flo 0.75 in. Water Leak Detector with Automatic Water Shut Off Valve. We're sorry to hear about your experience with your Flo by Moen Smart Water Shutoff not registering water flow. What you are describing is caused by iron or other metallic sediment that has collected on the turbine’s magnets and corroded, not the magnets themselves. We highly recommend installing an iron filter to prevent the issue from occurring in the future. More importantly, installing a filter will keep this sediment out of the water you use for consumption and hygiene. For technical assistance, please contact us at 1-800-289-6636; our current business hours are Monday through Friday from 8:00 am - 7:00 pm EST.
Jul 5, 2020
Buyer, be careful!!
We bought this product after having leaks from our hot water hoses twice in five months. My plumber installed it and said it was easy to install with what came in the box. The learning phase lasted barely seven days. Ideally, the learning phase would last two weeks in my opinion. I get alerts when I do more than one load of laundry a day. I’ve gotten alerts for taking a 10 minute shower. Want to know how fun it is to find out you’ve gotten a message that your water is getting shut off and you’re completely soaped up?! And now, this morning, my garage has a nice amount of water from my outside faucet that has been slowly and steadily dripping all night, but did I get an alert? No. So, in reality, this $550 device will detect what it perceives as huge leaks, but won’t send alerts for the small. Honestly, I’m feeling a tiny bit deceived. At least the water in my garage didn’t ruin anything in my house.
by
Response from MoenJul 24, 2020
Hello Jolene,
Thank you for your review. Our team will be in touch to help you configure your system so that you are not disturbed while using your water.
Thank you for your review. Our team will be in touch to help you configure your system so that you are not disturbed while using your water.
Jun 24, 2020
All good but price little bit high.
All good but price little bit high.
by
Dec 10, 2019
You need to be familiar with plumbing to install this product. The wireless pairing was easy if y...
You need to be familiar with plumbing to install this product. The wireless pairing was easy if you have a smartphone because you need to scan a barcode on the unit PRIOR to install. You need an electrical outlet near the unit. There are some Pros and Cons:
PRO: Detects water pressure, which is invaluable information.
CON: Cannot do anything about it. Since mine was far too high I had to install a pressure reduction valve to protect my home.
PRO: Every night it closes the valve and tests the line for leaks.
CON: If anyone uses the bathroom or turns on water turning the test, it detects it as a leak.
PRO: It watches for excessive water usage and will notify you.
CON: It takes 5 minutes to notify you and the 15 minutes before it shuts off the water. That is a LOT of water damage if it is a real leak.
CON: It does not have leak detectors. It just looks at how long the water is running. You can get a third party leak detector and manually turn off the water if it tells you there is a leak or automate it.
CON: Cannot tell legit water use from good. I suggested a sensor on the house drain to detect if the water is going down the drain signaling legit usage, but nothing has been developed.
PRO: Has a nice app to monitor use and notify you of problems.
CON: Several of the features require a $5 month app fee to see the amount of water used by appliances. Mine has been on for 3 weeks and no data has appeared because it says the system is "Learning" our water use.
CON: We have had the unit shut off the water during showers of several family member in a row. It is not fun to be soaped up and the water shuts off. We did not hear the notification that the water was going to be shut off because we were in the shower.
I give the product a reserved recommendation because the problems can be fixed with add on products.
by
Response from MoenDec 23, 2019
Hello WylieCoyote,
Thank you for your feedback. Although the Flo system does not have a pressure reducer we are glad that the data was able to inform you to take action when it detected the pressure was way too high. We have found this to be the case in many homes that do not have a PRV. Our team is always working on improvements and will offer more products in the near future. If you need assistance, please contact us at support@meetflo.com if you need any assistance.
Thanks
Thank you for your feedback. Although the Flo system does not have a pressure reducer we are glad that the data was able to inform you to take action when it detected the pressure was way too high. We have found this to be the case in many homes that do not have a PRV. Our team is always working on improvements and will offer more products in the near future. If you need assistance, please contact us at support@meetflo.com if you need any assistance.
Thanks
Aug 27, 2019
As a conservationist and green supporter, I have installed several devices in my house to help my...
As a conservationist and green supporter, I have installed several devices in my house to help my family and I do our part to save the environment. The Flo by Moen water monitoring device is my most recent purchase to help me monitor and reduce water usage.
Pros:
Easy install
Easy setup
Helps change water usage behavior
by
Mar 11, 2019
This valve/system is well designed, high quality, and is working well for me!
This valve/system is well designed, high quality, and is working well for me!
by
Frequently Bought Together
Price:
$63858
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Top Rated | |  | |
| Brand | MOEN | MOEN | MOEN |
| Name | Flo 0.75 in. Smart Water Leak Detector with Automatic Water Shut Off Valve | Flo 1 in. Smart Water Leak Detector with Automatic Water Shutoff Valve with Smart Water Detector (3-Pack) | Flo 1.25 in. Smart Water Leak Detector with Automatic Water Shutoff Valve with Smart Water Detector (3-Pack) |
| Price | $40385 | $63858 | $80643 |
| Ratings | (214) | (263) | (263) |
| Connection | FIP x FIP | Copper | Copper Sweat |
| Material | Brass | Metal | Metal |
| Inlet Diameter (In.) | 3/4 | 1 | 1-1/4 |
| Outlet Diameter (In.) | 3/4 | 1 | 1-1/4 |
| Compatible Pipe Material | Multi-Purpose | Copper | Copper |
| Maximum Working Temperature (F) | 140 | 140 | 150 |
| Maximum Pressure (psi) | 175 | 175 | 175 |
| Valve Inlet Diameter (in.) | 3/4 | 1 | 1 1/4 |
| Application | Non-Potable Water,Potable Water | Non-Potable Water,Potable Water | Non-Potable Water,Potable Water,Rough-In valve |
| THD SO SKU | 1003799329 | ||
| View Product | View Product | View Product |
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