Model # 900-001

Internet #307289488

Store SKU #1003835268

MOEN Smart Home Water Monitoring, Alarm and Automatic Shutoff System
0860000103503

MOEN

Smart Home Water Monitoring, Alarm and Automatic Shutoff System

  • One device protects the entire home, no extra sensors needed
  • Remote & Auto water shut-off if the system detects serious issues
  • Get leak alerts, track water use, monitor your home's water 24/7
$ 499 00
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Frequently Bought Together

Frequently Bought Together

Product Overview

  • One device protects the entire home, no extra sensors needed
  • Remote & Auto water shut-off if the system detects serious issues
  • Get leak alerts, track water use, monitor your home's water 24/7
Bring smart plumbing to your home with Flo by Moen. This Smart Home system is the first water security system that monitors and protects your home from leaks and water damage with a single device, no additional sensors needed. Designed by plumbing and tech industry professionals, Flo by Moen is installed on the main water supply line of the home. Through the Flo by Moen mobile app or your web browser, you can see live water use, including water flow rates, pressure and even temperature. If the device detects an issue (e.g. high pressure, freezing water or a small leak) it will alert you through the app so you can fix it before that issue causes damage. If there's a catastrophic failure, like a burst pipe or someone leaves the water running, you'll be alerted in the app allowing you to shut the water off - no matter where you are.
  • 24/7 protection from catastrophic water damage, allowing you to turn your water on/off from the app manually, or Flo by Moen will automatically turn off the water for you to protect the home
  • Daily leak tests using MicroLeak Technology that proactively monitors the security of the home's entire water system (including behind walls and in foundations) to identify leaks as small as a drop per minute (e.g. pinhole leaks, etc.)
  • Get all of your alerts in real-time through your Flo by Moen app
  • FloSense Technology enhances the device security parameters and optimizes water savings by understanding the homes water use and tailoring protection to each home
  • Use the app Dashboard to see how much water you're consuming daily and set conservation goals to encourage saving water and money for your home
  • See live water use including: water flow rate (gpm), pressure (psi) and temperature using the apps control panel
  • See historical data of your home's water consumption
  • Compatible with 3/4 - 1 1/4 in. pipe diameter (consult a professional)
  • Compatible with: Alexa skills, Google Assistant and IFTTT; no smart hub or system required; requires Wi-Fi connection; requires standard AC/DC power connection
  • No point sensors or other leak sensors needed



  • Click here for more information on Electronic Recycling Programs

Product Overview

  • One device protects the entire home, no extra sensors needed
  • Remote & Auto water shut-off if the system detects serious issues
  • Get leak alerts, track water use, monitor your home's water 24/7
Model #: 900-001
Sku #: 1003835268
Internet #: 307289488

Bring smart plumbing to your home with Flo by Moen. This Smart Home system is the first water security system that monitors and protects your home from leaks and water damage with a single device, no additional sensors needed. Designed by plumbing and tech industry professionals, Flo by Moen is installed on the main water supply line of the home. Through the Flo by Moen mobile app or your web browser, you can see live water use, including water flow rates, pressure and even temperature. If the device detects an issue (e.g. high pressure, freezing water or a small leak) it will alert you through the app so you can fix it before that issue causes damage. If there's a catastrophic failure, like a burst pipe or someone leaves the water running, you'll be alerted in the app allowing you to shut the water off - no matter where you are.

  • 24/7 protection from catastrophic water damage, allowing you to turn your water on/off from the app manually, or Flo by Moen will automatically turn off the water for you to protect the home
  • Daily leak tests using MicroLeak Technology that proactively monitors the security of the home's entire water system (including behind walls and in foundations) to identify leaks as small as a drop per minute (e.g. pinhole leaks, etc.)
  • Get all of your alerts in real-time through your Flo by Moen app
  • FloSense Technology enhances the device security parameters and optimizes water savings by understanding the homes water use and tailoring protection to each home
  • Use the app Dashboard to see how much water you're consuming daily and set conservation goals to encourage saving water and money for your home
  • See live water use including: water flow rate (gpm), pressure (psi) and temperature using the apps control panel
  • See historical data of your home's water consumption
  • Compatible with 3/4 - 1 1/4 in. pipe diameter (consult a professional)
  • Compatible with: Alexa skills, Google Assistant and IFTTT; no smart hub or system required; requires Wi-Fi connection; requires standard AC/DC power connection
  • No point sensors or other leak sensors needed



  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Specifications

Dimensions

Inlet Diameter (In.)
3/4
Inlet Size
3/4 In.
Outlet Diameter (In.)
3/4
Product Depth (in.)
5.750 in
Product Height (in.)
5.900 in
Product Length (in.)
5.750 in
Product Width (in.)
2.60 in
Valve Inlet Diameter (in.)
.75

Details

Application
Water Supply
Color/Finish
Blue
Color/Finish Family
Blue
Compatible Pipe Material
Multi-Purpose
Compatible Product
Other
Connection
FIP x FIP
Features
Corrosion Resistant,Dielectric,Lead Free,Quarter Turn,UV Resistant,With Excess Flow
Indoor/Outdoor
Indoor,Outdoor
Inlet Fitting End Type
FIP
Material
Brass
Maximum Pressure (psi)
175
Maximum Working Temperature (F)
140
Outlet Fitting End Type
FIP
Power Options
Plug-in
Product Weight (lb.)
1.9 lb
Remote Access
Remote Access
Requires Hub?
No Hub Required
Returnable
90-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Stop Valve Type
Straight
Valve Configuration
Straight
Valve Connection
Pipe Thread
Valve Type
Stop
Voice Control Hub Required
No Hub Required for Voice Control
Works With
Alexa, Google, No additional compatibility

Warranty / Certifications

Manufacturer Warranty
1 year limited warranty

Specifications

Dimensions

Inlet Diameter (In.)
3/4
Inlet Size
3/4 In.
Outlet Diameter (In.)
3/4
Product Depth (in.)
5.750 in
Product Height (in.)
5.900 in
Product Length (in.)
5.750 in
Product Width (in.)
2.60 in
Valve Inlet Diameter (in.)
.75

Details

Application
Water Supply
Color/Finish
Blue
Color/Finish Family
Blue
Compatible Pipe Material
Multi-Purpose
Compatible Product
Other
Connection
FIP x FIP
Features
Corrosion Resistant,Dielectric,Lead Free,Quarter Turn,UV Resistant,With Excess Flow
Indoor/Outdoor
Indoor,Outdoor
Inlet Fitting End Type
FIP
Material
Brass
Maximum Pressure (psi)
175
Maximum Working Temperature (F)
140
Outlet Fitting End Type
FIP
Power Options
Plug-in
Product Weight (lb.)
1.9 lb
Remote Access
Remote Access
Requires Hub?
No Hub Required
Returnable
90-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Stop Valve Type
Straight
Valve Configuration
Straight
Valve Connection
Pipe Thread
Valve Type
Stop
Voice Control Hub Required
No Hub Required for Voice Control
Works With
Alexa, Google, No additional compatibility

Warranty / Certifications

Manufacturer Warranty
1 year limited warranty

Questions & Answers

If I have a 1 inch line, will using this reduce my water pressure?

If I have a 1 inch line, will using this reduce my water pressure?
Asked by: TheOne
No, this model is compatible with 1'' pipes.
Answered by: CommunityAnswer
Date published: 2019-02-05

Will it detect a running toilet and alert me? Also, if it detects a running toilet can I set the...

Will it detect a running toilet and alert me? Also, if it detects a running toilet can I set the lower limit on the automatic water shutoff setting? I have tenants and a running toilet costs me a $100 additional water bill if they don't inform me before my monthly utility bill. I'd like to get alerts fora running toilet, but not have their water shutoff.
Asked by: Landlord
Yes, It monitors the water pressure and when it detects the water pressure drops it will alert you. When it does the Health Check it watches the water pressure when it's valve is set to closed. Any decrease in pressure indicates a leak. If there are no leaks then the pressure would stay consistent and not decrease.
Answered by: WesKM
Date published: 2019-02-11

one of the beta testers had some problems with the lack of direct control through the app, he cou...

one of the beta testers had some problems with the lack of direct control through the app, he could not open/close the valve remotely. And he wanted more direct control over some of the settings eg. 30 minute shower. Have these problems been solved with the latest version of unit and app?
Asked by: georges
I've been Beta tester, I don't ever have that problem. Android or IOS. I been using IOS and no problem so far.
Answered by: TeslaSam
Date published: 2018-11-14

Can it automatically turn off water if it detects a leak? I know WaterHero does.

Can it automatically turn off water if it detects a leak? I know WaterHero does.
Asked by: Samba
Yes
Answered by: DavidY
Date published: 2018-09-30
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Customer Reviews

Smart Home Water Monitoring, Alarm and Automatic Shutoff System is rated 4.5 out of 5 by 25.
Rated 1 out of 5 by from Three days into installing it. The detection for Flow rate has stopped and usage shows zero. Trie... Three days into installing it. The detection for Flow rate has stopped and usage shows zero. Tried reaching support at 3 PM ESTtwo days back on phone to be told on recorded message no one is available to take call. Sent email to receive instructions two days later on how to rectify fault. Tried No. 1) Disconnect power and restart -Didn't work, 2) Shut of water supply and re-start slowly-Tried multiple times , has not worked. 3) Call plumber---Have called one and waiting fo him to check system tomorrow. Who will cover price for this expensive unit plus the extra visit by the plumber. Very disappointed!
Date published: 2019-01-01
Rated 5 out of 5 by from I installed myself with a friend about four weeks ago and had no problems. I followed the instru... I installed myself with a friend about four weeks ago and had no problems. I followed the instructions exactly and all went smoothly. I can't say anything about support folks because I did not need them. The app is easy to use and the information it provides is very usefull. I have noticed I am more aware of water usage and therefore waste less water which is a good thing. I have had two family members with damage from water leaks recently and I was determined not to let it happen to me. After the learning period on the app, I found a leaking toilet I was not aware of which will save water and money. The control and diagnostics of house water system and peace of mind the Flo provides are priceless. My wife took a long shower the other day and I got an alert from Flo about large water useage. This thing is cool!
Date published: 2019-01-30
Rated 2 out of 5 by from I am an avid DIY'er and geek. I love getting data about all aspects of my house. I recently purch... I am an avid DIY'er and geek. I love getting data about all aspects of my house. I recently purchased an energy monitor, use automated door locks etc. I was super excited just over a year ago when I was able to finally purchase one of these devices, and made it in on the beta program, my unit is actually marked as "engineering sample". The production version, which I thought I was supposed to be provided having been on the beta program, was never provided to me and may solve some of the issues below, however only the ones related to the hardware. Overall: Sadly I've not been very happy with the device. Even after the cost of the device the installation in the greater Washington, DC area was over $300 and that was from the installer that FLO recommended I use. Very expensive. I would have hoped that for the extra expense and effort required of the in-line installation the features and support would be better. I am able to turn water on and off via the application however can't access data in a very granular way. Also leak detection does not seem to work very well when water pressure is on the lower side of recommendations for a single family house. If they address the issues and I've provided more detail if you care to read, I'd definitely recommend this product however at this time I can't recommend the investment. You will likely be underwhelmed and disappointed. Additional detail: Installation: If the pipe you intend to install this on is running against a wall you will have issues with the installation and even getting the weird cover back onto the device once installation is complete. In the end my installer wasn't able to get the piece on. I'm not sure what the purpose of that cover even is. Rotating the plastic nut that creates the seal is also extremely difficult when the pipe is close to the wall. This affected me because after the installer left, after waiting over a week, I was still not seeing any flow or data from the device although it was online. Turns out I needed to turn off the water in the house, take the device off and clean out the impeller so that it would move freely. There were no alerts notifying me that there was a problem just that is was doing a calibration. I had to call support and have them send me a supplemental instruction on how to clean. I did all that work by myself as I didn't want another high cost plummer visit. Operation: Operating the device once I finally got it online and cleaned out is fairly straightforward. It seems to provide reasonable accurate information with regard to flow, pressure and temperature, and I immediately realized I needed to reduce the pressure I am getting from the city (90 psi), more about that later. If you want anything more granular though you will be grealy disappointed. I am currently paying the additional $5/month for their total protection which increases the amount of insurance but is also supposed to provide me with more data. What fixtures am I using, how often, how much is for showers vs washing dishes. This is data that FLO is capturing and recording for everyone however only showing it to the individuals that pay extra on a monthly basis. The data from the fixtures is lackluster at best. It often captures washing hands as a use of the toilet... As mentioned, accessing the core data through the website or the application is fairly straightforward however if you want do download that data in more than and excel export the FLO team will not provide you with access to do that. In fact if you try any sort of automated query for the data you will get a call from the FLO team asking you to stop. In my case that call came a few weeks after I'd attempted something and I'd totally forgotten about it. Even though I called them back the same day they were less than helpful in helping me identify what I'd done previously that was making requests. When advised my account would be suspended and deleted I again asked for some help and received no response for 45 days. After receiving that additional information it took only 30 minutes to resolve the problem. I'd imagine this post on a vendors site will result in a quicker response than my support ticket. The unit did immediately identify I had an issue with high water pressure from the city, which was great. It did result in needing to install a pressure reducing valve in front of the FLO which meant dealing with those nuts again up against the wall but again I was able to do this without the need of the plumber. After the successful installation of the reducing valve and setting the pressure down to 45 psi I was alerted daily that there was a small leak detected during the daily test. I had to increase the pressure back up above 55 before those daily failures went away. This leads me to wonder how well it is going to detect an actual leak.
Date published: 2018-11-29
Rated 5 out of 5 by from I really like the product. We had it installed... I really like the product. We had it installed so we could remotely monitor an area and were worried about pipes freezing or unexpected leaks. It seems to work great. The only thing I was surprised by is you can only hook one up to each email account at a time. I installed 2 and found this.
Date published: 2018-12-18
Rated 5 out of 5 by from If you have ever experienced a water line break in your home (like frozen pipes that burst), this... If you have ever experienced a water line break in your home (like frozen pipes that burst), this product is for you! Getting an alert and auto shut off are incredible features. Newly installed and Highly recommended.
Date published: 2018-11-30
Rated 5 out of 5 by from I've had this device installed for a few months now and its great! I can track the water usage in... I've had this device installed for a few months now and its great! I can track the water usage in our home while feeling protected all at the same time. I love feeling connected to the plumbing system in our home. Installation was straightforward and the app is very easy to use and understand.
Date published: 2019-01-30
Rated 5 out of 5 by from We installed Flo a few weeks ago and it instantly identified a faulty pressure regulator valve!!!... We installed Flo a few weeks ago and it instantly identified a faulty pressure regulator valve!!! For us it was an easy install using push to fit fittings, took us about 25 minutes. We love using the app to monitor our water usage, pressure, flow rate and temperature all on own phone. Well worth the investment for us to protect our home from expensive water damage since we've had 2 burst pipes in the last 3 years. We were home both times otherwise it would have been devastating. Hope it never happens again but now if it does, Flo will notify us and shut off our water - that's amazing!
Date published: 2018-09-13
Rated 3 out of 5 by from Product is great. price unrealistic Product is great. price unrealistic
Date published: 2019-02-01
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