Thank you for your feedback, Mike. We sincerely apologize about these inconveniences you have experienced with the 9 Lite 2-Panel Unfinished Fir Wood Front Exterior Door Slab. We strive to provide top quality product and are disappointed to hear that you received doors that do not properly reflect the standard that we expect all of our customers to have. If you would like to file a warranty claim on this door unit, we highly encourage it by accessing the link below: https://masonite.insightpro.com/#/page/online-inquiry If you have any additional questions, please don’t hesitate to contact us directly at 1-800-663-3667 from 9:00AM to 5:00PM EST.