- 504 sq. in. of grilling space
- Control temperature with charcoal grate lever and air vents
- Storage cabinet folding side shelves for storage and food prep
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Product Details
Specifications
Questions & Answers
Mar 19, 2023
Disappointing
Disappointed. I ordered this based on my previous purchase of a Smoke Hollow Bar-B-Que smoker. This is very poor quality. Looking at everything component while I was assembling it, you could the quality of the material or lack of.
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Response from Customer SupportMar 20, 2023
Thank you for your rating.
Customer review from masterbuilt.comMar 12, 2022
Buy this grill
Top quality! I am completely satisfied with my grill. Assembly instructions were easy to follow. I’m looking forward to many years of steaks and burgers.
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Customer review from masterbuilt.comSep 6, 2021
Best grill I have owned
The quality is amazing, every part large to small is built like a tank. It was not hard to assemble, but did take some time. Cooks perfectly. I love it.
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Customer review from masterbuilt.comAug 11, 2021
Paint peel & rusted
Didn't have my grill for 48hrs and the paint started to peel and rust as soon as I cook on it .
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Response from Masterbuilt Tech SupportAug 13, 2021
Good Morning Keith,
Thank you for taking the time to review our product. We are sorry to hear that you are experiencing this issue. Paint may burn off during use and our warranty does not offer coverage on rust. We would recommend cleaning the area with soap and water. You may condition with cooking oil to prevent further rusting. Please let us know if we can be of any further assistance.
Thank you for taking the time to review our product. We are sorry to hear that you are experiencing this issue. Paint may burn off during use and our warranty does not offer coverage on rust. We would recommend cleaning the area with soap and water. You may condition with cooking oil to prevent further rusting. Please let us know if we can be of any further assistance.
Aug 3, 2021
Gorgeous Grill
This is just a gorgeous grill ! Birthday gifted this to my Brother In Law and he lived it the first time out ! He loves the cooking control he has [temperature, heat venting, etc.] with this grill, he enjoyed the fact that all he had to do to add more coal, was as simple as opening the door. He loves everything about this Grill. The 30" cooking surface is pretty big also. It has no issue cooking 6 large burgers, 8 large pcs of chicken [thighs] and a couple of hot dogs all at once ! This is definitely a high quality product. I would absolutely recommend this grill !!
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Customer review from masterbuilt.comMay 15, 2023
Buy something g else
Good luck getting ahold of customer service. Product came damaged and wanted to return…couldn’t get ahold of anyone until I disputed on my CC then magically they got back with us. Still spotty replies even then. I’d purchase something local so you don’t have these issues.
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Response from Customer SupportMay 16, 2023
Thank you for sharing your feedback. We are sorry your experience did not match your expectations. Please feel free to complete our Contact Us form with any further comments, concerns, or suggestions you wish to share.
Customer review from masterbuilt.comMay 12, 2023
Its literally used for target practice junk
Pure trash unit cant close unit 100% junk used for target practice
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Response from Customer SupportMay 12, 2023
Thank you for your feedback. We are very sorry to hear you are experiencing issues with your grill. I was able to locate a case for you. The representative is is need of the photos of the issues to assist with replacement parts. Please reply to the case with this information for assistance.
Customer review from masterbuilt.comMay 11, 2023
I expected more
Just okay. Hardware is the same cheap hardware that comes with every grill you’ve ever hated. The welds broke one two of the threaded collars during assembly, leaving the screws to spin hopelessly for eternity, and a wobbly product to remind me of my bad choices. Metal thickness is fair. The cast iron charcoal door seems over the top if the rest of the charcoal bed is surrounded by regular sheet metal. I like the smoke stacks, and the air vents. If you’re one of the poors and only ordered a regular charcoal grill, don’t expect to buy a model specific cover from them. I expected more; this will probably be just another two year grill.
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Response from Customer SupportMay 12, 2023
Thank you for your feedback. We are very sorry to hear you are experiencing issues with your grill. Please complete our Contact Us form so that we may further assist.
Customer review from masterbuilt.comNov 16, 2022
Built for generations of use
I love our new 36" Masterbuilt Charcoal Grill. I am so impressed with the construction and ease of use we've experienced. My son and grandson are starting to take part in the grilling for family get togethers and they love the grill so much they give me very little chances to take part. They are pitching in and taking charge just like I wanted. They are going to carry the tradition to the next generations using this superior charcoal grill.
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Customer review from masterbuilt.comSep 9, 2022
Awesome grill
This has to be the best grill that I've ever owned, it cooks great and is easy to clean. Very well made too.
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Customer review from masterbuilt.com
0/0
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