$32900
Limit 5 per order
- Dual fuel capability – cook with propane or charcoal
- 2-door design to add charcoal or wood chips and not lose smoke
- Four chrome-coated smoking racks for 731 sq. in. cook space
Product Details
Specifications
Questions & Answers
206Questions
Q:Can I buy a replacement power cord for this? My puppy chewed mine up.
by|Dec 8, 2022
1 Answer
Q:Where can I download the manual so I can print it?
by|Nov 23, 2022
1 Answer
Q:Is this item in the South Hill, Va store?
by|Nov 23, 2022
0 Answer
Q:Why am I getting black soot or creosote when smoking food
by|Oct 23, 2022
1 Answer
Showing 1-4 of 206
Sep 23, 2022
Second Purchase - Same Smoker
Second Purchase of same smoker in four years. Unit rusts out at bottom, chip tray welds crack, corrode badly. I use it once a month, keep it covered, and maintain it well. First unit rusted out around the base of the entire unit. Customer support will not warranty a tray, offer a replacement, part number, or cost. Other reviews show this is common. I will be repairing it myself for now and purchasing a competitors model vertical smoker next with their 5 year warranty, I have learned my lesson.
by
Response from Masterbuilt Tech SupportSep 27, 2022
Dear DisappointedHobbySmoker,
Thank you for bringing this to our attention. We are very sorry to hear you are not satisfied. Please send your case number to our social media team, Facebook, Twitter, or Instagram, so we are able to assist.
Thank you for bringing this to our attention. We are very sorry to hear you are not satisfied. Please send your case number to our social media team, Facebook, Twitter, or Instagram, so we are able to assist.
May 4, 2022
Fantastic Propane Smoker, Mods help a LOT
Previous to this, I had an older propane smoker. This is a fantastic bang for the buck, and with a few additions makes the best vertical smoker for the money. 1) swap the chip pan for a cast iron skillet to keep chips from burning, epoxy the door inner liner edges, and order a seal kit to keep the smoke from escaping. with these upgrades, I am happy to say this smoker runs amazing. masterbuilt also was quick to ship a replacement part once I realized the electric starter was dead.
by
Mar 19, 2022
Just over a year old!
The woods pan was the first to go, I couldn't find a replacement part from masterbuilt or any w her else on a cast iron box sold as a smoke adapter for grills. This was at about 6 months in. Today (3/19/21) I refilled the water pan and a short while later noticed the temp dropping. I opened the lower box, turned t h gas off and discovered the water pan rusted through and killed them fire. Its a windy day, I didn't smell any LP but when I Re lit a was hit with a fireball. I do not recomend.
by
Response from Masterbuilt Tech SupportMar 21, 2022
Dear Ewgg,
Thank you for sharing your feedback. We are sorry your experience did not match your expectations.
Please feel free to complete our Contact Us form featured on our website with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Thank you for sharing your feedback. We are sorry your experience did not match your expectations.
Please feel free to complete our Contact Us form featured on our website with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Mar 8, 2022
Easy to assemble and worked perfectly! Smoked some pork belly...
Easy to assemble and worked perfectly! Smoked some pork belly and it was delicious
by
Feb 10, 2022
Accessories needed for my smoker
This is really not a review but asking how to order parts as we love our Smoker. My husband is getting frustrated as both the charcoal pan and drip pan are corroded after 2 years.
by
Response from Masterbuilt Tech SupportFeb 22, 2022
Dear Hannah,
Thank you for your positive feedback. Please reach out to our Social Media team either Facebook, Twitter, or Instagram so we are able to assist.
Thank you for your positive feedback. Please reach out to our Social Media team either Facebook, Twitter, or Instagram so we are able to assist.
Jul 19, 2021
Poorly made
I bought this smoker 2 months ago. Only used 3 times with the heating at 225. After the last time using the paint on the inside all burned off and on the doors. Had to pry the doors open as they were completly stuck fr the paint. Would not recommend this smoker
by
Response from Customer SupportJul 21, 2021
Dear Murph,
Thank you for providing this feedback. We have reviewed the submitted pictures and we would recommend cleaning the inside of the smoker after each use. You may clean the smoker with mild soap and water or Apple Cider Vinegar. Please make sure that you clean the air vent as it is covered with smoke buildup as well. When cleaning has been completed, please preseason the smoker per our manual and condition the metal with cooking oil. If you have any questions on the care of the smoker, please let us know.
Customer review from masterbuilt.comJun 13, 2021
Awesome smoker at a budget!
It was a Father’s Day gift back in 2018, first year was used and abused almost all weekends and even during the week. Drip Pan did nor survived and corroded quickly, charcoal pan survided another year but not much different than drip pan. Grills are sturdy enough and durable. If housing gets corrosion, you can always sand it and paint it using food grade BBQ high temp paints.
I use charcoal in a charcoal basket on top of the remainings of the original tray and ignite the charcoal using propane. After is set, turn off propane and continue on charcoal and wood pieces. Favorites are the ribs (any) with charcoal and hickory.
With rear vent almost closed (1/16th”) and only 1 lower vent open 3/4, temp remain very stable around 214F. 3-2 method on dry rubbed ribs and everyone will be anxious waiting!
by
Customer review from masterbuilt.comApr 29, 2021
Good product
This is our first smoker. We are very happy with it. We have been smoking ducks, salmon, beef jerky. They are delicious.
It's very easy to use and temperature control is pretty reliable. I highly recommend this product.
by
Customer review from homedepot.caApr 23, 2021
Love the smoker, but have used it twice and the weld on one of the door brackets broke loose.
Love the smoker, but have used it twice and the weld on one of the door brackets broke loose.
by
Apr 16, 2021
DONT WASTE YOUR MONEY
I bought this item on March 18th 2021 because I was in the market for a smoker and it was a good price I took it home took it out of the box set it up and used it 3 times in 3 weeks...the racks started rusting, the drip pan started to rust and the burner was rusting...on top of that the paint started to bubble in spots and peel off. I usually listen to reviews but my gut says to buy it anyway...my gut was wrong...the masterbuilt company warrantee don't cover rust or paint so the warrantee is useless as the paper it's printed on so emailed the masterbuilt company with pictures and they were so nice to offer me 4 new racks as a 1 time courtesy so I told them kindly no so I called the home depot closest to me and would not take it back even though it hasn't been 1 month so contacted another one a bit further and they did take it back...PLEASE DONT WASTE YOUR MONEY
by
Response from Masterbuilt Tech SupportApr 19, 2021
Thank you for taking the time to share your experience. I am sorry to hear it has not been a positive one. The interior of the unit should be cleaned and conditioned after every use and the removable racks and bowls should be washed with grease cutting soap and water after each use. For easier clean up, the bowls can be wrapped in aluminum foil but, the racks should not be as this will cause uneven airflow. Once the interior is cleaned with grease cutting soap and water, the metal should be conditioned with a light coating of cooking oil. This will also make clean up easier, if you coat the interior before use.
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