Gravity 560 Digital Charcoal Grill Plus Smoker in Black, Cover Bundle
$50756
Pay $457.56 after $50 OFF your total qualifying purchase upon opening a new card. 
Apply for a Home Depot Consumer Card- GravityFed charcoal hopper holds 12plus hours of fuel
- Reaches temperatures of up to 700° in 13 minutes
- DigitalFan precise temperature control with Wifi capability
- View More Details
Product Details
Specifications
Questions & Answers
136Questions
Q:Is this grill mae to hold an electric rotisserie? Customer experience on rotisserie
by|May 13, 2023
3 Answers
Q:Can this use a Griddle?
by|Apr 20, 2023
3 Answers
Q:Can you use wood chunks in this smoker
by|Mar 18, 2023
4 Answers
Q:Does anyone know the width of the wheel base (not the overall width)?
by|Feb 26, 2023
1 Answer
Showing 1-4 of 136
May 21, 2023
Don't waste your money
After one month of minimal use, I noticed that the inside of the gravity charcoal paint are bubbling and the rubber sealant is melting! I would return it if I could.
by
Response from Masterbuilt Tech SupportMay 22, 2023
Thank you for your feedback. We are very sorry to hear you are experiencing issues with your grill. Please complete our Contact Us form so that we may further assist. https://www.masterbuilt.com/pages/contact-us
May 21, 2023
Not Worth the Time
I purchased the MB Gravity Series 560 on May 8, 2023 at Home Depot. I paid to have the grill assembled and delivered due to not having a vehicle large enough to transport it. The unit was delivered fully assembled on May 11th and I followed the instructions from MB regarding the pre-seasoning procress. The inside temp guage and controll unit were giving inaccurate readings. I filled the hopper up with 1/2 charcoal, lit a fire starter, and waited approximately 3 minutes for the charcoal to ignite. I started the unit and set the temp to 250 and waites for the grill to heat up. After about 10-12 minutes, i noticed the controll unit was reading 89 degrees, but the temp guage on the lid was reading “bbq” (which was approximately 350-400 degrees). After about 20 minutes, the controll unit read 145 and i received a “Error 4” message. By this time, the temp guage was on “Sear”. I could smell the plastic burning due to the grill being so hot. The safety switch on the grill lid melted and several of the metal peices on the inside warped. I contacted Home Depot about the grill on May 12th to have the unit replaced and the customer service rep stated the delivery team would pick up the unit on May 13th and deliver a replacement unit. It is now May 20th and i have not heard from Home Depot about the replacement. I reached out to MB about the issue and even sent a video of what happened and they provided a replacement controll unit and temp guage for the grill, yet the problem continued. I DEFINITELY would not recommend this grill. The quailty of the products seems subpar and easily warps. I wish i would not have invested my time or money into this product.
by
Response from Masterbuilt Tech SupportMay 22, 2023
hank you for your feedback. We are very sorry to hear you are still experiencing issues with your grill. Please complete our Contact Us form or reply to your previous case so we can further assist. https://www.masterbuilt.com/pages/contact-us
Apr 1, 2023
Masterbuilt? Don’t think so.
Such a frustrating experience. Did a lot of research and was excited to use this grill. Ran into some minor things like screw holes not lining up to fit as designed.
After working through the minor issues for 2 hours and it was 90% assembled, found that the heat manifold was deformed and would not fit into place.
Now I’ve got a useless grill sitting on my deck and no idea how to return it without taking it all apart again and throwing it the box
by
Response from Masterbuilt Tech SupportApr 3, 2023
Thank you for your feedback. We are very sorry to hear you are experiencing issues with your grill. The manufacture warranty covers missing, defective, or damaged parts upon purchase. Please complete our Contact Us form so that we may further assist. https://www.masterbuilt.com/pages/contact-us
Feb 23, 2023
Broken and parts unavailable
Multiple door switches died just out of warranty. The control board died after a year and a half. Customer Service totally unhelpful—told me to go buy new control board. They’ve been out of stock for months with no indication of whether they will ever become available. Less than two years after purchase, I’m stuck with a dead, unrepairable grill.
It was great when it worked.
by
Response from Masterbuilt Tech SupportFeb 27, 2023
We are very sorry to hear you are experiencing issues with your grill. Please send us a message on Facebook, Twitter, or Instagram. We would be happy to help.
Oct 26, 2022
Easy to use features; makes grilling less complicated using its...
Easy to use features; makes grilling less complicated using its digital temperature system technology.
by
Sep 8, 2022
almost burned down my gazebo
been using it for about a year now. keep it very clean. i was cooking the other day and noticed after a bit that the fan was on full blast. temp set was 350. i looked at the temp and it was on error. opened the grill and whole thing lit up. the fan just kept going. all plastic parts are melted and usless now. customer service for masterbuilt is just awful itll only let me upload one photo.
by
Aug 4, 2022
Do not recommend
I was never able to prepare anything on this grill bc one of the sensors melted on it when I was preseasoning the grill (per the instructions) and the grill wouldn’t work after that
by
Response from Masterbuilt Tech SupportAug 8, 2022
Thanks for sharing your feedback. We`re sorry your experience didn't match your expectations. It was an uncommon instance and we`ll do better in the future.
Please feel free to reach out to our Contact Us form featured on our website with any further comments, concerns, or suggestions you wish to to share. We would love to make things right if you give us another chance.
Please feel free to reach out to our Contact Us form featured on our website with any further comments, concerns, or suggestions you wish to to share. We would love to make things right if you give us another chance.
Aug 2, 2022
The second grill failed me
After one cook over the Fourth of July, the first grill failed me. The fan would not kick on so the temp would not go above 100. I called Masterbuilt and was told that I needed to troubleshoot my grill and they would send me replacement parts. WHY SHOULD I HAVE TO FIX A GRILL THAT WAS LESS THAN A MONTH OLD?
Home Depot made it right and swapped it out for another. Sadly, this swap out grill failed me after one cook. The display screen is jacked up. Not even sure what it says.
by
Response from Masterbuilt Tech SupportAug 5, 2022
Thank you for taking the time to review our 560 Gravity Grill. We are happy to hear that Home Depot was able to provide you with a resolution. Our warranty offers replacement components upon troubleshooting. Please make sure that the controller has been updated to the most current firmware and is getting direct power. Do not exceed more than 25ft extension cord/16 gauge. If this does not resolve the issue, please complete a support ticket through our Contact Us form.
Aug 2, 2022
The second grill failed me
After one cook over the Fourth of July, the first grill failed me. The fan would not kick on so the temp would not go above 100. I called Masterbuilt and was told that I needed to troubleshoot my grill and they would send me replacement parts. WHY SHOULD I HAVE TO FIX A GRILL THAT WAS LESS THAN A MONTH OLD?
Home Depot made it right and swapped it out for another. Sadly, this swap out grill failed me after one cook. The display screen is jacked up. Not even sure what it says.
by
Response from Masterbuilt Tech SupportAug 5, 2022
Thank you for taking the time to review our 560 Gravity Grill. We are happy to hear that Home Depot was able to provide you with a resolution. Our warranty offers replacement components upon troubleshooting. Please make sure that the controller has been updated to the most current firmware and is getting direct power. Do not exceed more than 25ft extension cord/16 gauge. If this does not resolve the issue, please complete a support ticket through our Contact Us form.
Jun 8, 2022
Excellent purchase
Excellent purchase. Was delivered completely assembled. Extremely simple to use season and use. First pork loin was amazing.
by
Frequently Bought Together
Price:
$50756
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Compare Similar Cart Grills
Best Seller | | Top Rated | Top Rated | |
| Brand | Masterbuilt | Masterbuilt | Masterbuilt | Masterbuilt |
| Name | Gravity Series 560 Digital Charcoal Grill and Smoker Combo in Black | Gravity 560 Digital Charcoal Grill Plus Smoker in Black, Cover Bundle | Gravity Series 800 Digital Charcoal Griddle, Grill and Smoker Combo in Black | Gravity Series 1050 Digital Charcoal Grill & Smoker in Black + Grill Rotisserie Bundle |
| Price | $49700 | $50756 | $79700 | $88900 |
| Ratings | (2610) | (681) | (2110) | (1270) |
| Grill/Smoker Features | Adjustable Air Vents,Automatic Shut-Off,Bluetooth Enabled,Digital Temperature Control,Heat Thermometer,Remote Control,Removable Ash Catcher,Storage Rack,Tool Holder,Warming Rack | Adjustable Air Vents,Automatic Shut-Off,Bluetooth Enabled,Digital Temperature Control,Heat Thermometer,Remote Control,Removable Ash Catcher,Storage Rack,Tool Holder,Warming Rack | Adjustable Air Vents,Automatic Shut-Off,Bluetooth Enabled,Digital Temperature Control,Heat Thermometer,Removable Ash Catcher,Storage Rack,Tool Holder,Warming Rack | Adjustable Air Vents,Bluetooth Enabled,Digital Temperature Control,Heat Thermometer,Remote Control,Removable Ash Catcher,Storage Rack,Tool Holder,Warming Rack |
| Fits No. of Burgers | 21 | 21 | 30 | 45 |
| Assembly Required | Yes | Yes | Yes | Yes |
| View Product | View Product | View Product | View Product |
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