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Internet #

310726723

Model #

MB20040220

Store SKU #

1004643909

Gravity Series 560 Digital Charcoal Grill and Smoker Combo in Black

$49900
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  • GravityFed™ Charcoal Hopper holds 12+ hours of fuel
  • Reaches temperatures of up to 700 degrees in 13 minutes.
  • DigitalFan™ precise temperature control with Wifi capability.
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Product Details

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01 LOAD

Load up to 16lbs. of briquettes or 10lbs. of lump charcoal.

02 LIGHT

Use paper or fire starter to ignite.

03 SET

Set your desired temp on the digital control panel or a smart device.

GRAVITYFED™ CHARCOAL HOPPER

Redefine charcoal cooking with the GravityFed™ Hopper that holds 12+ hours of fuel using lump or briquette charcoal. No need to remove charcoal after each use.
With the Gravity Series 560 Digital Charcoal Grill plus Smoker by Masterbuilt, you can smoke, grill, sear, bake, roast and so much more. Set the temperature on the digital control panel or your smart device and the Digital Fan maintains the desired cooking temperature. The Gravity Fed charcoal hopper holds over 12-hours of charcoal and gravity ensures you have constant fuel to the fire. The reversible cast-iron grates are perfect for smoking or searing and in just 13-minutes this grill can reach 700°F. Master the art of charcoal grilling and smoking with Masterbuilt.

Additional Resources

From the Manufacturer

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Specifications

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Questions & Answers

136Questions
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Q:Is this grill mae to hold an electric rotisserie? Customer experience on rotisserie
by|May 13, 2023
3 Answers
Answer This Question

A:  Yes

by|May 21, 2023

    A:  Nit that im aware of.

    by|May 16, 2023

      A:  Yes. It is an option. Works great!

      by|May 14, 2023
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        Q:Can this use a Griddle?
        by|Apr 20, 2023
        3 Answers
        Answer This Question

        A:  Hmmm, I think that would be tough as the lid needs to be closed for the fan to push the heat into the grilling chamber. I guess you could but it may be difficult to keep an eye on what you are cooking

        by|Apr 21, 2023

          A:  At this time, we do not manufacture a griddle that will fit the Gravity Series 560.

          by|Apr 21, 2023

            A:  It can but it would have to be custom built. The 560 doesn’t have the griddle option. I have heard the new 2023 models will have the griddle option for all 3 models

            by|May 25, 2023
              1 found this answer helpful
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              Q:Can you use wood chunks in this smoker
              by|Mar 18, 2023
              4 Answers
              Answer This Question

              A:  I use wood smoking chunks mixed with charcoal and it works great.

              by|Jun 1, 2023

                A:  John, The main fuel source is charcoal, but wood chunks can be mixed in throughout the hopper for flavor.

                by|Mar 20, 2023

                  A:  Use small amount of wood chunks for favor.only. Use charcoal for cooking.

                  by|May 27, 2023
                    1 found this answer helpful

                    A:  Yes, absolutely! Suggest to use chuck charcoal and suggest wet the wood chucks by soaking them in a bucket to slow down their burn and create more wood smoke. I love this grill!

                    by|Mar 23, 2023
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                      Q:Does anyone know the width of the wheel base (not the overall width)?
                      by|Feb 26, 2023
                      1 Answer
                      Answer This Question

                      A:  The only dimensions available at this time are the complete assembled dimensions.

                      by|Feb 27, 2023
                        Showing 1-4 of 136
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                        Customer Reviews

                        4.3 out of 5
                        (2,615)
                        • 4.3
                          out of 2,615 reviews
                        • 88% recommend this product
                        Filter by:
                        Showing 1-10 of 2,615 reviews
                        Worked well until it caught fire.
                        I have had my 560 for almost 2 years. This Memorial Day weekend I put a brisket on the bottom and ribs on top at 250 degrees. low and slow I thought until my daughter ran to me and said the pit is on fire. I thought couldn't be. the fire is on the side. Not true the complete cooking area was in flames and shooting out the back. No way to smoother the flames, as the vent on the back can't be closed. Needless to say, the meat was very crispy (not eatable). This could have been a very dangerous situation if this smoker was next to the house. Something needs to be added to this vent to allow you to cut off the air from this vent.
                        by
                        Response from Customer SupportMay 30, 2023
                        Thank you for your feedback. We are so sorry you experienced an issue with your unit. We have created a Customer Support Case for you. A representative will be in touch shortly to further assist.
                          Do not buy
                          In the few months I've had this thing the power chord connection which is some of the thinest wire known to man has broke, and there's a huge leak in the chimney large enough you can see the fire in the fire box.
                          by
                          Response from Customer SupportMay 26, 2023
                          Thank you for your feedback. We are very sorry to hear you are experiencing issues with your grill. Please complete our Contact Us form so that we may further assist.
                          • Verified Purchase
                          10/10 worth the buy
                          This grill makes everything more pleasurable, convenient, and tasty. Best combination of traditional smoke flavor and convenience with the new technology and ability to control with my smartphone.
                          by
                          • Verified Purchase
                          • Recommended
                          Don't waste your money
                          After one month of minimal use, I noticed that the inside of the gravity charcoal paint are bubbling and the rubber sealant is melting! I would return it if I could.
                          by
                          Response from Masterbuilt Tech SupportMay 22, 2023
                          Thank you for your feedback. We are very sorry to hear you are experiencing issues with your grill. Please complete our Contact Us form so that we may further assist. https://www.masterbuilt.com/pages/contact-us Masterbuilt
                            Not Worth the Time
                            I purchased the MB Gravity Series 560 on May 8, 2023 at Home Depot. I paid to have the grill assembled and delivered due to not having a vehicle large enough to transport it. The unit was delivered fully assembled on May 11th and I followed the instructions from MB regarding the pre-seasoning procress. The inside temp guage and controll unit were giving inaccurate readings. I filled the hopper up with 1/2 charcoal, lit a fire starter, and waited approximately 3 minutes for the charcoal to ignite. I started the unit and set the temp to 250 and waites for the grill to heat up. After about 10-12 minutes, i noticed the controll unit was reading 89 degrees, but the temp guage on the lid was reading “bbq” (which was approximately 350-400 degrees). After about 20 minutes, the controll unit read 145 and i received a “Error 4” message. By this time, the temp guage was on “Sear”. I could smell the plastic burning due to the grill being so hot. The safety switch on the grill lid melted and several of the metal peices on the inside warped. I contacted Home Depot about the grill on May 12th to have the unit replaced and the customer service rep stated the delivery team would pick up the unit on May 13th and deliver a replacement unit. It is now May 20th and i have not heard from Home Depot about the replacement. I reached out to MB about the issue and even sent a video of what happened and they provided a replacement controll unit and temp guage for the grill, yet the problem continued. I DEFINITELY would not recommend this grill. The quailty of the products seems subpar and easily warps. I wish i would not have invested my time or money into this product.
                            by
                            Response from Masterbuilt Tech SupportMay 22, 2023
                            hank you for your feedback. We are very sorry to hear you are still experiencing issues with your grill. Please complete our Contact Us form or reply to your previous case so we can further assist. https://www.masterbuilt.com/pages/contact-us Masterbuilt
                              • Recommended
                              Came in damaged, missing parts and rust
                              I dont even know where to start. I ordered the masterbuilt gravity charcoal smoker from home depot. Once I received it. We unboxed it and was in the process of building it and we noticed the top leftside lid was bent and caved in. The rear lid leftside was rusted and theres a gap. The hopper hook latch is bent and the hopper lid is crooked. Now lets get to the parts and accessories. Some parts amd accessories was missing. Overall the experience I dealt with was the worst ever and the quality is bad very bad.
                              by
                                Masterbuilt? Don’t think so.
                                Such a frustrating experience. Did a lot of research and was excited to use this grill. Ran into some minor things like screw holes not lining up to fit as designed. After working through the minor issues for 2 hours and it was 90% assembled, found that the heat manifold was deformed and would not fit into place. Now I’ve got a useless grill sitting on my deck and no idea how to return it without taking it all apart again and throwing it the box
                                by
                                Response from Masterbuilt Tech SupportApr 3, 2023
                                Thank you for your feedback. We are very sorry to hear you are experiencing issues with your grill. The manufacture warranty covers missing, defective, or damaged parts upon purchase. Please complete our Contact Us form so that we may further assist. https://www.masterbuilt.com/pages/contact-us Masterbuilt
                                  Great Product
                                  Great grill and smoker combo. Easy to use and gets to temperature quickly. We like it do well, the whole family has one now!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Broken and parts unavailable
                                  Multiple door switches died just out of warranty. The control board died after a year and a half. Customer Service totally unhelpful—told me to go buy new control board. They’ve been out of stock for months with no indication of whether they will ever become available. Less than two years after purchase, I’m stuck with a dead, unrepairable grill. It was great when it worked.
                                  by
                                  Response from Masterbuilt Tech SupportFeb 27, 2023
                                  We are very sorry to hear you are experiencing issues with your grill. Please send us a message on Facebook, Twitter, or Instagram. We would be happy to help. Masterbuilt
                                    2 found this review helpful
                                    Coals and WiFi
                                    Very easy to use. No need to empty charcoal dust it empties into bin. Coal’s last very long time. Love the WiFi notifications that you get when grilling.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Showing 1-10 of 2,615 reviews

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                                    Grill/Smoker FeaturesAdjustable Air Vents,Automatic Shut-Off,Bluetooth Enabled,Digital Temperature Control,Heat Thermometer,Remote Control,Removable Ash Catcher,Storage Rack,Tool Holder,Warming RackHeat Thermometer,Tool Holder,Warming RackAdjustable Air Vents,Automatic Auger,Automatic Shut-Off,Bluetooth Enabled,Digital Temperature Control,Grease Pan,Pellet Purge System,Removable Ash CatcherAdjustable Air Vents,Automatic Shut-Off,Bluetooth Enabled,Digital Temperature Control,Heat Thermometer,Removable Ash Catcher,Storage Rack,Tool Holder,Warming Rack
                                    Fits No. of Burgers21384030
                                    Assembly RequiredYesYesYesYes
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