We're sorry to read about your disappointment with Miracle-Gro Nature's Care Insecticidal Soap and appreciate your feedback.
A small amount of adhesive is put on cap threads to prevent bottles from opening during shipping. Unfortunately, the glue can occasionally come loose. Containers are sometimes tampered with at the store.
We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 877-220-3089 if we can further assist.