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Internet #300877385

Model #NEFI18H

Store SO SKU #1002242629

$56900
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Product Details

The NAPOLEON Woodland 18 Electric Log Set is the perfect solution to filling in an old pre-existing masonry fireplace opening. Create the coziness and ambiance of a real fire without any of the mess. This hand painted Electric Log Set is as easy as plug and play for an instant update to your room. The Woodland 18 comes with an included remote allowing you master control over flame height, intensity, heat and even the ember bed lighting.
  • Easy to place into any existing fireplace
  • High intensity LED lights provide an alluring flame show as well as realistic burning logs
  • Flames are projected onto a nearby surface behind the log set
  • Multi function remote allows you to turn the unit on and off, adjust the flame and heat output, choose from 6 temperature settings and set a timer
  • Can be plugged in or hardwired 120-Volt
  • Safe to touch - never hot enough to burn
  • Eco-friendly providing an economical heating solution through zone heating
  • Click here for more information on Electronic Recycling Programs
  • Return Policy
  • California residents

Additional Resources

From the Manufacturer

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Specifications

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Questions & Answers

10Questions
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Q:What is the BTU?
by|Nov 19, 2022
0 Answer
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Q:What space is needed around this unit to be safe. I want to place it in a small area behind a grate.
by|Nov 18, 2022
0 Answer
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Q:How long is the plug-in cord? On the log set.
by|Dec 10, 2018
1 Answer
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A:  This unit has a 6 ft cord.

by|Aug 9, 2021
    5 found this answer helpful
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    Q:how wide is the ember bag
    by|Sep 20, 2018
    2 Answers
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    A:  This NEFI18H log set is 10" wide and 18" long. Please refer to page 4 of the owners manual for further details on the dimensions of this unit.

    by|Oct 3, 2021

      A:  The width of the 18 in. Log Set is 18 inches.

      by|Aug 12, 2022
        Showing 1-4 of 10
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        Customer Reviews

        3.9 out of 5
        (17)
        • 3.9
          out of 17 reviews
        • 0%recommend this product
        Filter by:
        Showing 1-10 of 17 reviews
        Needs a better design, could not submit photo
        I have finally given up on this model. The sprocket and spindle do not stay attached.
        by
          Runaway on/off cyclic issue
          The system works well but the blower motor is loud. It's not a system malfunction but a design issue. Additionally, the system cycled repeatedly on and off in an increasing rate. The online manual did not address the cyclic issue and I eventually determined that the unmarked switch located to the extreme left of the on-off switch was key to resolve the uncontrolled cyclic issue. I eventually determined that the switch had to be depressed concomitant with the power switch repeatedly to stop the uncontrolled, runaway cyclic issue. This issue should be addressed in a revised manual.
          by
          • Verified Purchase
          Woodland 27
          The unit overall is beautiful, the lighting effects (flames and logs) however are just not bright enough and the heating aspect of the unit isn’t warm enough as expected for a 20 x 20 room.
          by
          • Verified Purchase
          The flame "maker"slips
          Was happy that this would fit in old coal fireplace. Then when had it assembled, it quit showing a flame. Took it apart and put arm back on wheel. Well this is an all the time. If could would send back. Now I just have embers . Tried upload photo but couldnt.
          by
            1 found this review helpful
            Perfect replacement for gas logs
            I bought the Napoleon’s Woodland 24 electric logs as a replacement for the Napoleon Woodland 24 ventless gas logs. The gas logs put off too much heat for my room and I could always smell the odor of gas. My fireplace was never used. I absolutely love the electric logs. Realistic flame, multiple settings for flame and heat, easy install,fits my fireplace perfectly So many compliments.
            by
            • Verified Purchase
            leary for how long it will work
            creates very nice ambiance, however, last one broke within 2 months - if this one stays working I will upgrade to 5 stars.
            by
            • Verified Purchase
            Very easy to set up, with the led flame, the...
            Very easy to set up, with the led flame, the most realistic logs we have ever seen. The heater is just an added luxury
            by
              1 found this review helpful
              Loved it when it worked!
              I just purchased this in November and it was beautiful. Unplugged it while I was painting and when I plugged it back in, nothing worked. Really frustrating and I don't know who to contact. It was beautiful but now, not so much.
              by
              Response from Customer SolutionsMar 12, 2021
              Thank you for your feedback! We are sorry to hear of the concerns you are experiencing with your Napoleon Woodland™ 27 Electric Log Set. Please feel free to contact our Hearth Customer Experience Department to speak directly with one of our Hearth associates, they will be pleased to assist you further. We can be reached by calling 1-866-820-8686 or via email at hearth@napoleon.com. Let us know if you have any additional questions or concerns.
                Woodland 18” electric log fireplace insert
                You need to measure your space for adequate width and length. This fit our measurements accurately!!!
                by
                • Verified Purchase
                recommend it
                This is the second one we've bought. Both are looking and working great!
                by
                Response from The Napoleon TeamDec 16, 2020
                Thank you for your feedback! It's wonderful to hear that you recommend the Woodland 18" Electric Log Fireplace Insert, we are happy that you are loving your fireplaces :) Napoleon
                • Verified Purchase
                Showing 1-10 of 17 reviews

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