Customer Reviews

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Showing 1-10 of 28 reviews
Easy to set up, full and beautiful! We love this tree!
Easy to set up, full and beautiful! We love this tree!
by Itsme
This 12 foot tree is absolutely beautiful and looks amazing in the lobby of an Art Deco theatre! ...
This 12 foot tree is absolutely beautiful and looks amazing in the lobby of an Art Deco theatre! Purchased it this year, quick delivery and easy to set up.
by Donna
3 people found this helpful
Perfect! Home Depot is where to get your tree!
We have 12ft ceilings and this tree just kisses the ceiling which is perfect if you want to do a bow at the top, no room for a star though. It's a really full tree when you fluff it out and fill it with ornaments. You can get those huge outdoor ornaments for this tree and it looks awesome mixed with the regular sized ones. Friends and family were impressed! It has that Wow factor!
by lafattacks
4 people found this helpful
Much more impressive than online
An extremely well-built, full tree. You do need the room to handle this size tree. The base of the tree is 80" diameter. We put it "together" in two parts. First, we built the top two sections and put that aside. Then we started bottom-up with sections 5, 4, and 3. Once we had that all completed, we tipped the bottom "half" of the tree and inserted the top two sections ... then "walked" the tree back upright. It took two of us about 6-hours to "touch" every branch and give it that full look. Haven't figured out if the reverse of that procedure will really work after Christmas. A couple of minor irritants: the instructions are not necessarily for "this" tree, but rather many to all of their line of trees. Second, and this was not expected in a tree costing this price, the sections (and there are five of them) were not labeled or identified. We could easily tell the top section, and the bottom section ... and who knows if we goofed with sections 2, 3, and 4. It looks OK, and if so, it was just dumb luck on our part. We were told the tree comes from the factory with either alpha or numeric identification ... our's missed that step in the quality assurance process. The good part, their customer service is really world-class. There was open and candid communication and I always felt that the manufacturer was working with us in case their really was a problem (without the section identifiers, it was impossible to tell if we had, for example, two sections 3s and no section 4). I can't say enough about their customer service folks ... especially Mirella. You could tell that she wanted everything to work properly. Overall, it appears to be an excellent value. The proof will be in the number of years we get out of this tree ... and if we experience any problems during disassembly. We've shown photos to folks and received nothing but positive comments. Can't wait for Christmas!
by
2 people found this helpful
Love this tree!
This tree was a great purchase! We have 18 feet ceilings so I am glad we didn't go any smaller than 12 feet with the tree. It looks real.... and many of my friends and family want to get one now too! It was super easy to set up. Worth every penny!
by Ginger
3 people found this helpful
Get this if you are looking for a big tree!
We were looking for a 12' tree in our living room that has high ceilings, and this one is perfect. It is very full with no bald spots. It did take two of us 3 hours to assemble and fan out each of the 7000+ tips (and even longer to decorate), but it was worth the effort. This tree is not tall and skinny like others that we found at different local stores. It is proportional with a nice wide base, so make sure you have the floor space and not just the elevation to fit this tree. We had to re-arrange the furniture to balance out the tree since it overwhelmed the room in my opinion. Everyone who comes over gives us compliments on the tree. The majority of the people actually think it is real, and we get asked "How did you get it inside?". I think that we paid a very reasonable price for this tree, especially considering that we plan to keep this tree for a few years. Other trees of this same quality were much more expensive compared to what we found online. I am going to be sad when we have to take down this tree, mainly because of the work it took to assemble and decorate, but I will look forward to getting it back out next season.
by Mina
8 people found this helpful
1 Star Review
Rating provided by a verified purchaser
by Kylie
Beautiful Tree
It was very easy to assemble, and once you fluff out the individual branches, it’s beautiful and full. It fits our home perfectly.
by JL
For the money, this product didn't have the quality we expected. Since there were no similar item...
For the money, this product didn't have the quality we expected. Since there were no similar items in the store, we ordered blind based on the description. We immediately returned it after opening the boxes and the quality of the branches was evident.
by HomeDepotCustomer
The tree looks nice but one string of light don't...
The tree looks nice but one string of light don't work, I will check the warranty after the tree is taken down. I'm hoping that they will take care of it. Other then that it is fine.
by Dude
Showing 1-10 of 28 reviews