Much more impressive than onlineAn extremely well-built, full tree. You do need the room to handle this size tree. The base of the tree is 80" diameter. We put it "together" in two parts. First, we built the top two sections and put that aside. Then we started bottom-up with sections 5, 4, and 3. Once we had that all completed, we tipped the bottom "half" of the tree and inserted the top two sections ... then "walked" the tree back upright. It took two of us about 6-hours to "touch" every branch and give it that full look. Haven't figured out if the reverse of that procedure will really work after Christmas. A couple of minor irritants: the instructions are not necessarily for "this" tree, but rather many to all of their line of trees. Second, and this was not expected in a tree costing this price, the sections (and there are five of them) were not labeled or identified. We could easily tell the top section, and the bottom section ... and who knows if we goofed with sections 2, 3, and 4. It looks OK, and if so, it was just dumb luck on our part. We were told the tree comes from the factory with either alpha or numeric identification ... our's missed that step in the quality assurance process. The good part, their customer service is really world-class. There was open and candid communication and I always felt that the manufacturer was working with us in case their really was a problem (without the section identifiers, it was impossible to tell if we had, for example, two sections 3s and no section 4). I can't say enough about their customer service folks ... especially Mirella. You could tell that she wanted everything to work properly. Overall, it appears to be an excellent value. The proof will be in the number of years we get out of this tree ... and if we experience any problems during disassembly. We've shown photos to folks and received nothing but positive comments. Can't wait for Christmas!
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