Hello PattiD, this is Roland with Nexgrill Industries. Thank you for your feedback and for purchasing our Nexgrill Revelry Flexible LED Light model #530-0075B! This handy light features LEDs for illumination of cooking surfaces during nighttime cooking. The light can also be easily turned on or off and the flexible neck allows you to easily maneuver the light any direction.
I was sorry to hear that you were not completely satisfied with our product. I want to make sure that we address any and all of your concerns. The batteries are located on the head of the unit and the battery cover functions similar to a TV remote battery cover. You simply slide the cover off with your thumb.
Please feel free to reach out to me directly at wecare@nexgrill.com or call us at Nexgrill at 800-913-8999 if you would need further assistance. Thank you for your valuable feedback and we look forward hearing from you. Happy Grilling from all of us at Nexgrill!