Hello Customer, Sorry to see this - The product title and description and both clearly state that this is a pop-up drain not push drain. Pop-Up Drains use ball rod to lift the stopper while push drains do not use ball rod and you use your hand to push the stopper to open and close. Disappointed to see a low rating for the product for no fault of the product. If you need a push drain, you can contact us at sales@pfwaterworks.com and we can help you with it. Thanks.