Hello BRIAN,
We’re sorry to hear of your experience with your new Ashfield faucet. As the original purchaser, your faucet is backed by Pfister's Pforever warranty, which covers the finish and function for as long as you own it. We are happy to hear that it has been resolved and your faucet is working properly. If there is anything, we can do to help, please contact us at 1-800-732-8238.
Thank you,
Pfister