Venturi Double Post Toilet Paper Holder in Brushed Nickel

My contractor installed our toilet paper holder in 2017, and it still looks good

Similar to many of the post below, we have and issue with the arm not staying firmly on the post. The source of the issue is the mounting hardware on the left hand side of the holder. It doesn't hold the unit tightly so the wiggle room causes the arm to fall off as you try to use the toilet paper. I believe the cause is the older version of the mounting hardware which was a single metal clip. The newer Venturi accessories come with mounting hardware which has a small ball at the bottom which firmly holds the holder in place. I tried to find someone selling just the mounting hardware but I can't find it on the web. And paying another $27 to HD to fix this doesn't make sense.

Great brushed nickel addition to our half bath. Looks great with Pfister Ladera faucet too. The only reason it is not 5 star is because the connection is a simple nub, so if your wall is even slightly uneven, the seam will be a little more open than the other side. No issue with it opening during use. I would buy it again.

I bought all venturi product for both our bathroom remodels, installation was typical and results are as expected for the Pfister brand. Dont believe all the negative reviews, everything installed fine, just measure! I test fit everything, marked locations on the wall, made sure to use proper and secure mounting and hardware. I guess if you dont know what you are doing you could definetly screw it up. The lever fits perfectlty on both toilet paper holders, does not fall off, the handles are not wobbly. Bottomline, if you cant install things properly why would you give a bad review? Been using this toilet paper holder in master and the kids bathroom (lots of use) for about a year with no issues.

We bought four items in the Pfister Venturi collection (towel rod, clothes hook, towel bar, and toilet paper holder) and are disappointed in the last item. The reason for the disappointment is that the arm holding the toilet paper roll does not have a "positive" seat on the right-hand bracket. Instead it rests loosely on that bracket and, therefore, tends to move horizontally toward and away from where's it mounted (in our case on the side of the vanity), a condition that will probably make it unusable in a relatively short time. I expected a positive snap between the two pieces so that there'd be no movement of the arm. I don't think that's hard to do.

I purchased this product for a new bathroom project. Thought the mounting brackets are properly placed, tight and secure, the fixture cannot be tightened after it is snapped on, resulting in a swing arm that it wobbly and unable to be secured at the other end. The toilet paper roll falls to the floor every time it it touched.

We just had this installed in our new bathroom at work. It looks great, but that's about it. With the paper hanging there it's fine, but as soon as someone tried to take some the arm slips off the tiny nub that supports it and sends the paper rolling across the floor and out of reach. More time often than not, when I use the bathroom where this holder is installed, the toilet paper roll is sitting on the sink and the holder is as shown in the picture.

I wish I'd read the reviews before purchasing in-store. They're spot on. This product has a bar that pivots up to replace the TP roll, which seemed really cool. They provide a paper template to make mounting easier, which I though was nice. The problem is that the spring clips that attach to the wall have a bit of play to them (the holder snaps over the spring clips, so you can also never remove this product without mangling the spring clips and denting your drywall), so the close alignment required for the product to look nice is all but impossible. To add to the pain, the bar just rests on a little tab on one side - there's no hook to maintain the distance between the bar and the wall, nor is there a magnet to maintain position. As a result, this product is really just a sloppy-fitting L-shaped bar attached to the wall. The gaps on the non-pivot side are at the mercy of the sloppiness, so it can never be made to look like it does in the box. What's really frustrating is that this product could have been great. The combination between a cantilevered bar, sloppy spring clips, and no way to register the bar on the non-hinge side makes this a disaster to use. If Pfister had used a more traditional set screw approach to connecting to the wall brackets, this product would be great. If they had added a way to connect the free end of the bar to the wall-mounted post, this product would be less bad. It's a good idea with bad execution. The trouble is - by the time you get this installed and realize that it's garbage, you've already drilled holes in your wall and probably have dents in your drywall in the shape of the mounting posts. Avoid this product.

I should have read the reviews. We recently switched all our bathroom fixtures (faucets, towel bars, toilet paper holder, etc) to the Pfister Venturi collection. While I am somewhat happy with most of the pieces, the toilet paper holder is not designed very well for mounting into sheetrock. The clip on the left side allows to much movement from side to side. While the movement is small on that end it is much greater on the other end where it "Rests" on the right side. This poor fitment allows the toilet paper holder arm to fall and the paper is then on the floor. Temporarily I have wedged cardboard under the left bracket to help secure the arm, but it looks terrible. I actually purchased 2 of these because you can't uninstall it without ruining the spring. I thought I had installed the first one incorrectly. Both had the same issue and I am now out $50. Very discouraging. The one way to fix this issue is to have the manufacturer redesign the little extrusion on the right side to fit up inside the arm. If someone from Pfister would call me I could explain what I am talking about.

This was a disappointment. The snap clips sounded like a convenient idea but they don't keep the holder tight against the wall. The left side will rotate and pull away from wall slighty when changing paper roll. You'll have the manually re-align it each time. I would return but the holes are already drilled and I'd have to patch and paint to start over with abother brand. I have the matching towel bar but it's going back unopened as it's the same mounting system.