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Internet # 205210739

Model # XG29T12XR60U0

Store SKU # 1000053211

Store SO SKU #1000403168

Perfomance Platinum 29 Gal. Tall 60,000 BTU XR90 Induced Draft Natural Gas Water Heater with 12-Year Warranty

$999.00
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  • Provides up to 17% more hot water than a regular 50 gal gas model
  • Provides enough hot water for households with 3-5 people
  • Restricted in CA and UT – see disclaimer below
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Product Details

About This Product

The Rheem Performance Platinum XR90 is a 29 Gal. 60,000 BTU Natural Gas Water Heater featuring an electronic self-diagnostic gas control system that monitors system performance and operation, designed for residential applications. This water heater delivers 93 Gallons of hot water within the first hour, providing more hot water than most 50 gallon models. Provides ample amount o hot water for households with 3 to 5 people. The small foot print of this water heater is ideal for installations in tight spaces.

Highlights

  • California & Utah Residents (Utah Effective 7/1/18): THIS WATER HEATER DOES NOT MEET ULTRA LOW NOX (ULN) EMISSIONS REQUIREMENTS. REGULATIONS PROHIBIT THE SALE, SHIPMENT OR INSTALLATION OF THIS WATER HEATER IN ANY AIR QUALITY DISTRICT THAT REQUIRES ULN WATER HEATERS. Please refer to the maps below to confirm if your home is in a district that requires ULN emission water heaters, and if so please select an approved ULN model.
  • Requires standard 110-Volt electrical outlet (3-prong grounded) for installation
  • 29 Gallon tank provides ample hot water for households with three to five people
  • Integrated self-diagnostic gas valve monitors water heater performance
  • Provides up to 93 Gallons of hot water in the first hour
  • 12-year tank and parts warranty plus 3-year in home labor warranty
  • Factory-installed temperature and pressure relief valve
  • Eco-friendly burner with low NOx design
  • Small foot print of 17-3/4 in. allows for installation in tight spaces
  • 110-Volt fan-assisted draft inducer comes with an 8 ft. cord with a 3-prong plug
  • Maintenance free - no filters to clean or replace
  • Designed for easy replacement of your existing water heater
  • Rated for installations up to 10,100 ft.
  • Call 1-855-650-2786 before noon for same-day installation service in most areas or visit our water heater installation page for more information
  • Click here to learn more about Eco Options and Energy Efficiency
  • Meets 2015 NAECA Standards
  • Click here for more information on Electronic Recycling Programs
  • Return Policy
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 205210739

Model # XG29T12XR60U0

Store SKU # 1000053211

Store SO SKU #1000403168

Specifications

Dimensions: H 65.5 in, W 17.75 in, D 17.75 in

Dimensions

Product Depth (in.)

17.75 in

Product Height (in.)

65.5 in

Product Width (in.)

17.75 in

Water Connection Size (in.)

3/4 in

Details

Application Type

Residential

BTU Rating

60000

Efficiency Level

High

First Hour of Delivery (gallons/hr)

93

Fuel Type

Gas

Gas Connection Size

1/2 in

Gas Type

Natural Gas

Household Size

1-2

Indoor/Outdoor

Indoor

Nominal Tank Capacity (gallons)

29 gal

Product Weight (lb.)

136 lb

Returnable

90-Day

Tank Warranty

12 Year

Uniform Energy Factor

0.71

Vent Type

Atmospheric

Water Heater Features

Overheat Protection, Temperature Pressure Relief Valve

Water Heater Profile

Tall

Water Heater Type

Gas

Warranty / Certifications

Certifications and Listings

CSA Listed, FVIR Certified

Part Warranty

12 Year

Questions & Answers

Is the induced draft loud when running like a power vented one?
ByJan 3, 2025
2 Answers | 
Answer This Question

Hi, The Performance Platinum 29 Gal. Tall 60,000 BTU XR90 Induced Draft Natural Gas Water Heater does have an induced draft system, which uses a fan to expel exhaust gases. While it is generally quieter than power vented models, it can still produce some noise during operation. Power vented water heaters are known to be louder due to the more powerful fans they use to push exhaust gases through longer venting systems. The noise level of an induced draft system is typically less intrusive, but it can vary depending on the installation and surrounding environment. If noise is a significant concern, you might want to consider the placement of the water heater and any potential soundproofing measures you can take. Derius

By|Jan 6, 2025
    0/0

    Yes, I know when its running if its running

    By|Mar 11, 2025
      0/0


      Is this a power vent model that can be vented with the use of PVC?
      ByJan 21, 2023
      1 Answer | 
      Answer This Question

      Hi olddirtyburt and thank you for your question. It can use Category I, double-wall, B-vent

      By|May 7, 2023
        0/0


        I have 3 inch pvc horizontal vent already in place..can i use that for this water heater
        ByAug 15, 2022
        1 Answer | 
        Answer This Question

        Hi Robert and thank you for your question. This water heater is a Category I -Fanassisted appliance. This water heater must be vented with either three (3) inch or four (4) inch, double wall, Type B vent connectors as shown below. Vent connectors must be securely attached to the inducer outlet to connect the water heater to the gas vent or chimney. The vent connectors must be the same size (diameter) as the inducer outlet or larger, never smaller. For proper venting in certain installations a larger vent connector size may be needed. Consult the Vent Tables in Appendix G of the latest version of the National Fuel Gas Code (ANSI Z223.1/NFPA 54). Multi-story and common venting is permitted. Consult the latest version of the National Fuel Gas Code (ANSI Standard Z223.1/NFPA 54).

        By|May 18, 2024
          0/0


          when will this be back in stock?
          ByApr 22, 2022
          1 Answer | 
          Answer This Question

          Hi George and thank you for your question. for stock availability, please call the local outlet.

          By|Apr 22, 2022
            0/0


            Is this concidered a power vent hot water heater??
            ByJan 16, 2022
            3 Answers | 
            Answer This Question

            IT IS LISTED AS A "ATMOSPHERIC VENT" WATER HEATER. WHICH INCLUDES HIGHER TEMPERATURE EXHAUST, THAN A POWER VENT (PVC VENT) UNIT.

            By|Jan 16, 2022
              0/0

              yes

              By|May 7, 2023
                0/0

                Hi Norm and thank you for your question. Yes it is.

                By|Jan 19, 2022
                  0/0


                  My current water heater and brand new natural draft New Yorker boiler share the same type b vent pipe going out of my chimney. The New Yorker boiler also has a power dampener for efficiency. Will the xr90 be able to use the existing venting without issues? I believe my chimney rise is about 20’ from the basement
                  ByJan 24, 2021
                  1 Answer | 
                  Answer This Question

                  Hi Kartwheel and thank you for your question. Multi-story and common venting is permitted. Consult the latest version of the National Fuel Gas Code (ANSI Standard Z223.1/NFPA 54).

                  By|Jan 26, 2021
                    0/0


                    Is this water heater EnergyStar certified and eligible for the federal tax credit which has been extended through 2020? I see EnergyStar certified on the Home Depot website, on the EnergyGuide, and in the Rheem spec sheet. But on the AHRI website it says it is NOT eligible, and the EnergyGuide does NOT have the EnergyStar logo on the AHRI website. Thanks.
                    ByJun 8, 2020
                    3 Answers | 
                    Answer This Question

                    0.71 uniform energy factor exceeds ENERGY STAR requirements You likely read that already. I can tell you that this heater will recover one gallon/minute because it has a 60,000 b.t.u. burner, 50% larger than standard type heaters. Although it is not a 'power-vented' heater, it does have an induced draft and fan that allows the larger burner to vent thru standard 3" vent pipe--a big plus. The fan that helps the flue gases exit thru a standard 3" vent requires a standard 120 volt outlet Don't try to filling a bathtub with it though, because of the relatively small tank size. On an hourly basis it is on par with a standard 50 gallon gas heater, but only takes up 17.75" in diameter. I have successfully placed these in spots so tight that no other heater could fit, and the performance is OUTSTANDING. Double-check that you have sufficient combustion air availability. I have NEVER had a complaint where I have installed one of these VERY SPECIAL HEATERS!

                    By|Jan 10, 2024
                    0/0

                    Thank you for asking, ConfusedJC. This unit is EnergyStar rated, but it is not eligible for the Federal Tax Credit. If you have any further questions, please contact us at 1-866-279-4566. Thank you and have a great day.

                    By|Jun 11, 2020
                      0/0

                      Normally that info would show as a link to "REBATE" on the webpage, but no links to rebates are shown for this heater from my local store. I checked, and there are rebates showing for Hybrid Electric water heaters, so I have to assume this may not be linked to a Federal rebate at this time. I think it would be worth checking under a search for "Federal Rebates for water heaters" to see if that would turn up something

                      By|Jun 11, 2020
                      0/0


                      Is the XR-90 Rheem water heater compatible with the Econet WiFi Module?
                      ByMay 9, 2020
                      2 Answers | 
                      Answer This Question

                      Thank you for asking, Bob. This unit is not compatible with our EcoNet System. If you have any further questions, please contact us at 1-866-279-4566. Thank you and have a great day.

                      By|Nov 30, 2022
                        0/0

                        ABSOLUTELY NOT (unless something changed since I bought one) It matches all the critera from Rheem, and even has the PLUG for the Econet unit. HOWEVER IS DOES NOT have the electronics to make it work. I spent 6 months chasing after Rheem to get them to do an exchange after their misleading brochure lead me to believe that Econet would work with this. I actually had the UNIT INSTALLED and plugged in the Econet, and ONLY THEN did I discover that it was not supported. So DO NOT BUY this version if you really want Econet Wifi. ( I only bought a Rheem for this feature) As a side note : We replaced a 50 gallon tank with this, and it does hold up to the claims that it is an equivalent unit (it runs much hotter, closer to a tankless) and supplied us with hot water for the entire time we had it installed. It was smaller, and gave us more space in the utility room. The 50 Gallon unit (with the lower temp) is what we ended up getting it replaced with.

                        By|May 14, 2020
                          0/0


                          Viewing 1-8 of 58

                          Customer Reviews

                          3.8 out of 5

                          • 3.8 out of 95 reviews
                          • 68% recommend this product
                          What Customers Say
                          Summarized by generative AI from text of customer reviews

                          Customers say the Rheem Performance Platinum XR90 29-gallon water heater is efficient and provides a strong recovery rate, making it suitable for households with high hot water demands. Many users appreciate its compact size and quick heating capabilities, often noting that it can handle multiple simultaneous uses without running out of hot water. However, some customers have experienced issues with noise from the fan and occasional operational failures, which can lead to inconvenience. Overall, the product is well-regarded for its performance and energy efficiency, though some users have faced challenges with customer service and warranty claims.

                          Filter by:
                          Showing 1-10 of 95 reviews
                          Good idea but poor product
                          WE have to deal with tripping a code/ issue after each use which means we don't have hot water until we go reset it. Rheem is warranting the product.
                          by
                          Response from RheemMar 24, 2025
                          Hi Zach,

                          We're sorry to hear about the inconvenience you're facing with the water heater you have reviewed. Having to reset the unit after each use is certainly frustrating.

                          It's good to know that our technical support team is warranting the product, but we understand that this doesn't fully resolve the issue. Please reach out to our customer service team with your warranty details and the specific code/error you're encountering. We want to ensure the issue is addressed effectively and to help you get consistent hot water without the need for constant resets.

                          Thank you for sharing your experience. Your feedback is important to us, and we're committed to improving our products and services. Please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.

                          Derius rheem
                            Had 2 and both failed within 2 years
                            Loved the idea of this water heater and it fit through the attic door. Supplies lots of hot water .. . When it is working. The blower on the first unit failed a little over 2 years and same part just failed on the new one after 20 months. Rheem says the part is out of stock and is unavailable indefinitely. They will give me a new water heater (which I agreed to last time) but the problem is that the install on the new heater is thousands of dollars each time.
                            by
                            Response from RheemDec 16, 2024
                            Hi,

                            We're sorry to hear about the repeated issues with your water heater's blower and the inconvenience of the installation costs. We understand how frustrating this must be. Please contact our customer service team again, and we'll work to find a more satisfactory solution for you. Thank you for your patience and feedback. Please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.

                            Derius rheem
                              It came damaged, home depot slacking
                              contacted home depot about a water heater i have purchased when i unpacked it, it had a large dent on the top of the tank, called customer service they offered to replace the tank but with a 1 week plus. 1 week plus with no hot water? no thanks! both home depot and rheem are sub par!
                              by
                              Response from RheemApr 17, 2024
                              Vince,

                              We are sorry to hear about the trouble you’ve had with your water heater purchase from Home Depot. It’s certainly frustrating to receive a damaged product and then face a delay in getting a replacement.

                              To better assist you with this issue, please contact HomeDepot.com customer service department at 1-800-466-3337 any day between 6 A.M and 2 A.M. EST. Home Depot Customer Service will be able to assist you with this issue or transfer you to your local store for more assistance. We hope this helps and your issue gets resolved soon!

                              Derius rheem
                                • Recommended
                                Great experience operationally, good for DIY
                                This is a follow-up from WIlliam (long previous review posted). After four years, we suddenly started getting a 3-6 error, which the troubleshooting docs online describe as a "flameout error." A call to Rheem tech support ended up with a "oh yeah, we know that" reaction and they sent me a replacement pilot assembly that locates the pilot closer to the burner. Problem solved. Really great design and acceptable for the DIYer who can replace part and talk to techsupport. Not set'n'forget.
                                by
                                Response from RheemJan 23, 2023
                                Hi William,

                                Thank you for this 4-star review! We are glad that your new water heater is working great for you. If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.


                                Derius rheem
                                  • Recommended
                                  excellent if u r lucky
                                  my first XR90 unit dies in 5 years - rusted out cold inlet. my second XR90 - already 3 years, on a year 2 power vent motor start making noises - the crimp was vibrated out of shape and rattle when operating. I have to bolt it to the base over the motor shroud as on a picture, now it's silent as natural draft, but recovery... 3 mins!! additionally inner backdraft flipper fell off the sides supporters and make it non-operational, i cut these with a knife and make them sit deeper, therefore supporting flipper axel. why, why... not make these bullet proof ??? good Idea- small size and super fast recovery. almost best of tank and tankless world. i have house with 4 adults and 2 children - this heater - never a problem! still loving it
                                  by
                                    • Recommended
                                    4 found this review helpful
                                    Installed this tank myself and found it easy and straight forward. Produces sufficient hot water ...
                                    Installed this tank myself and found it easy and straight forward. Produces sufficient hot water quickly as claimed. Replaced an older tankless heater and find this tank model to be every bit as fuel efficient as the tankless. I recommend this heater to anyone that finds space to be an issue.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    1 found this review helpful
                                    Purchased this unit for a 4 unit rental building. Replaced two, 40 gallon gas water heaters in s...
                                    Purchased this unit for a 4 unit rental building. Replaced two, 40 gallon gas water heaters in series. Recovery is so fast that my tenants have not complained about lack of water. Saves a bundle on natural gas costs.
                                    by
                                      4 found this review helpful
                                      We had this installed by a licensed plumber but it keeps shutting down. We had them come back to...
                                      We had this installed by a licensed plumber but it keeps shutting down. We had them come back to investigate why and found out that this needs its own venting system. The back-pressure from both the furnace and water heater venting into the same pipe causes it to shut down. Our only options were to either pay inordinate amounts of money to get a new chimney run (a horizontal vent would not meet code) or to replace it with a larger tank, traditional water heater and eat the cost because Home Depot does not take returns on major appliances. I would not recommend this unless you know you need a forced-air water heater since the plumbers who investigated said they've not installed this style in a decade. We thought we would save money with a smaller tank and larger burner but instead are throwing out a new water heater.
                                      by
                                      • Verified Purchase
                                      21 found this review helpful
                                      This water heater replaced a 1985 (31 years!) 40 gallon, 40000 BTU Rheem. The improvement in reco...
                                      This water heater replaced a 1985 (31 years!) 40 gallon, 40000 BTU Rheem. The improvement in recovery is striking. The old Rheem required nearly a full hour to recover after filling a bathtub. The XR90 is done recovering in about 10-20 minutes. After a shower through a low-flow raincan fixture, recovery is done in about 5-10 minutes. An attempt to run this thing cold by intentionally running a bath, dishwasher, HE washer on hot, and a shower simultaneously did not succeed; the water heater kept up. All these observations were made with outdoor temperatures between 50 and 80 degrees and water temperature set in the "B-C" range (about 135 degrees). In colder environments with a lower inlet supply temperature, results might be different. With regard to comparable 40 gallon units, the smaller 29 gallon capacity appears well-compensated by the XR90's faster recovery time and overall efficiency (more heat getting into the water). When idle, the old unit would kick on several times per day to reheat standing water. The XR90 makes it 6-8 hours between reheat cycles. The blower is about as audible as a couple of computer fans, just a slight “whirr” alongside the normal burner noise. This application required installation into a small square corner enclosure closet with a 21" door opening Newer 40 gallon units are 22 inches and larger. The 16.5” wide 29 gallon 40K BTU XG29T06EC32U1 was considered as an alternative. The 17.75” wide XR90 got through easily with one 30 degree twist to pass the emergency relief spigot. On this particular unit, the flammable vapor sensor at the bottom threw an error code on the controller's LED. Rheem technical support asked that I remove the sensor and check resistance with an ohmmeter. This confirmed the fault. A replacement from Rheem was shipped overnight. Fortunately a spare, normally unused electric water heater in the attic was available. (If not, you would be reading an obituary instead of a product review). Home Depot should stock these FVS parts as replacement items, as there are multiple reports here that this sensor did not work upon installation. Follow NFPC code Venting Code during installation. The essentials are in the manual supplied by Rheem. In this application, the previous water heater showed signs of exhaust backflow with corrosion near the draft hood and long-term evidence of elevated moisture in the water heater’s immediate environment (mostly corrosion of stored metal items and warpage of wood items). The existing vent was 3" single-wall pipe exiting the old unit into an immediate horizontal turn, then horizontal passage through the exterior wall and out to a vent cap. The XR90 connected to the old vent resulted in what the family called "new water heater smell" but what I recognized as possible asphyxiation and CO poisoning. After shutting down the XR90 down and reviving that convenient spare electric in the attic, I had my roofer cut a new roof penetration and we installed 4" B-Vent going straight up. Follow the National Fuel Gas Code CLOSELY. Double-walled B-Vent is preferred, and pay close attention to providing enough vertical run for the corresponding amount of horizontal. It’s about 1:5 ratio, so even a 2 foot lateral will require 10 feet of total vertical rise. I chose to avoid the lateral distance issue by going straight up and out. That cost an extra $500 for the punch-through by the roofer, but I have no doubts the vent is working. Rheem has a Technical Service bulletin that details the requirements clearly. It explains that XR90 has an inducer fan to improve efficiency, and this fan is NOT a power vent. The XR90 is a “non-condensing Category I” device that requires specific venting. A vent that worked marginally with a draft hood device may not work with this unit. Also avoid putting power vented devices on the same vent as natural draft units. Follow the code. Rheem’s technical support on the phone was professional. The three agents I spoke with were all off-the-cuff knowledgeable about the product and its installation requirements. (This is probably essential for a company whose product, unlike cell phones or cable boxes, entails some risk of fire, explosion, flooding, or asphyxiation, or all of the above).
                                      by
                                        • Recommended
                                        19 found this review helpful
                                        Makes a lot of hot water quickly. Efficiency, too.
                                        Was looking for an efficient water heater and my son (professional plumber) helped me pick this one out. He also installed it for me (Win!) and he had nothing but good things to say about it. Adjusting heat setting was easy, but I wonder why all water heaters don't simply have a thermometer showing you the temperature.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Showing 1-10 of 95 reviews