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Model #XE40T10H45U0

Performance Platinum 40 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater

$1289.99 $1599.00
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  • Hybrid electric heat pump can save hundreds in annual power costs
  • Built-in Wi-Fi enables control and monitoring at home or away
  • Provides ample hot water for homes with two or more bathrooms
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Product Details

Make sure you have hot water with this Performance Platinum 40 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater. It's designed to save you costs on your energy bill. Stainless-steel materials ensure long-lasting use.
  • Provides an estimated energy cost savings of $315 per year
  • Pays for itself in energy cost savings thanks to an amazing 3.75 uniform energy factor and features that deliver long-term savings
  • Built-in EcoNet Wi-Fi technology allows you to manage hot water and avoid cold showers, track weekly, monthly and yearly energy usage and manage heating schedule from your mobile device
  • Reduces carbon footprint with 75% reduction in energy use
  • Energy Star certified so it may be eligible for rebates in your area; check for rebates through your state and local government or electric utility provider
  • Fights sediment build-up at the bottom of the tank to prolong tank life and maintain efficiency
  • Provides more hot water than many standard residential electric models
  • Easily accessible electrical junction box for convenient hook up and drop-in replacement for nearly any standard electric water heater
  • Duct colder exhaust air into your attic, another room or out of your home
  • Premium brass drain valve for easy draining and stainless steel elements that prevent buildup
  • 10-year warranty with one year in-home labor warranty
  • Leak detection and auto shutoff sold separately, upgrade to Proterra HS models for built in leak detection and auto shutoff
  • If your utility requires a grid connection, connect without any additional costs and save more with off-peak scheduling
  • Savings and efficiency information is located on product specification documents
  • As with any Wi-Fi connected device, for best performance use your phone or tablet to check the Wi-Fi signal strength in the area where the water heater will be installed prior to purchase
  • Call 1-855-400-2552 before noon for same-day installation service in most areas, or visit our Water Heater Installation page for more information.



  • Return Policy
  • California residents
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Specifications

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Questions & Answers

1038Questions
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Q:What is the lowest ambient temperature that this water heater operates at?
by|Nov 25, 2022
0 Answer
Answer This Question
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Q:what disconnect non fusible safety switch is needed
by|Nov 24, 2022
1 Answer
Answer This Question

A:  Hi duby and thank you for your question. A separate branch circuit with copper conductors, overcurrent protective device and suitable disconnecting means must be provided by a qualified electrician. All wiring must conform to local codes or latest edition of National Electrical Code ANSI/NFPA 70. 1. Use an appropriately sized wire nut to connect the Red wire of the CTA module box to the Red wire of the Water Heater connection. 2. Use an appropriately sized wire nut to connect the Black wire of the CTA module box to the Black wire of the Water Heater connection. 3. Use the ground screw to connect the green wire of the CTA module box to ground. 4. The water heater is completely wired to the junction box inside jacket at the top front of the water heater. *Note: A CTA2045 compliant Module can be connected to the water heater’s top connector. Follow the instructions from the CTA2045 Module supplier to connect.

by|Nov 26, 2022
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    Q:Hi How can i buy a 120v 50gallon unit?
    by|Nov 23, 2022
    1 Answer
    Answer This Question

    A:  Hi Jsba and thank you for your question. Please contact your local outlet.

    by|Nov 25, 2022
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      Q:Want to install in garage but hear this will suck all the warm air out and bring cold air in. and possibly make it pretty darn cold in garage. So can the intake be plumbed up into the attic and the outake plumbed to outside of house?
      by|Nov 22, 2022
      1 Answer
      Answer This Question

      A:  Hi Nubs and thank you for your question. Duct colder exhaust air into your attic, another room or out of your home.

      by|Nov 23, 2022
        Showing 1-4 of 1,038
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        Customer Reviews

        4.3 out of 5
        (2,291)
        • 4.3
          out of 2,291 reviews
        • 72%recommend this product
        Filter by:
        Showing 1-10 of 2,291 reviews
        I'm liking it. Don't cheap out on the installation and do it right.
        This model had the best reviews and performance specifications. It installed and started without issue. We are meeting our hot water needs and averaging less than 3 KWH / Day! It had plenty of hot water for 2 back to back showers. I measured by shower head rate and it's 1 gallon per minute so this is no surprise. All in all, so far we are very happy with this unit.Considering rebates and installation costs it will be paid for in less than 3 years. Maybe less depending what heating oil prices do. I have retired an oil fired hot water boiler with a tankless coil. For the last 3 years we have been heating the living space with heat pumps and the furnace was just doing the domestic hot water, so we know that consumption, .6 gallons per day. Downsides and things to know? The intelligence of the unit was a disappointment. It relies on only 2 temperature sensors to manage the heating. Since heat pump recovery is slower than conventional electric heating it would be nice to begin heating sooner. You could enter bath time with something less than 50 gallons. The sensors are thermistors so they should be able to detect some subtle changes and second guess a little. This hasn't been an issue for us so far but with a background in machine control this is a crude system. I'm sure that the next generations will bring changes. The lack of resolution in temperature sensing causes the AP to have a very crude depiction of available hot water. It heats water by taking heat energy from the room. It does blow cold air. It does not belong in a closet, it needs air. It's in my basement. Being in Maine and heating with heat pumps I will need to make some winter choices. I can let the heat pump warm the basement and then let the water heater concentrate some of that energy. I can also switch to the electric or mixed electric compressor modes to limit the basement chilling. I'm geeking out here! In the cooling process, like an air conditioner it discharges condensate (water). You will need a drain to run this to. For this me, in my basement this meant adding a condensate pump. The Little Giant condensate pump is doing well. The drain is above the tank, below the heat pump module. You can download the manual with dimensions. There is some sound. Less than most air conditioners, more than a basic box fan. It's a "white noise" but the compressor and fan do add up. It's in my basement where I don't care. I strongly suggest including a (Watts) mixing valve. This lets you run the heater a little warmer without a scald risk. This extends your tank capacity a little, while delivering a steady temperature. I heat to 125F and mix to 118F at my farthest point of use. Include ball valves to permit mixing valve inlet screen cleaning. I am in heat pump only mode. The default temperature setting in the AP is a slider. This is very easy to inadvertently change. If you don't have a mixing valve it's a major scald risk. Go into "General Settings". Under "Set Point Control" change it to the second option, individual button presses. Include flexible inlet and outlet lines. First, they simplify alignment. Second, they limit vibration transmission to your plumbing and the rest of the house. Third, they provide an easy means of disconnecting the unit when needed. You do not want to hard pipe everything such that you need to cut things later. Insulate your pipes to save heat and prevent condensation. Set things up so nothing will drip on the water heater, it's more sophisticated than an old restive heater. Be sure to keep clear top access to service the air filter.
        by
        • Verified Purchase
        • Recommended
        5 found this review helpful
        Rheem has abandoned the app; water turns cold fast
        The water heater (80 gallons, on energy saving) doesn't keep up with my 1 person household. Water turns cold after 11-15 minute shower. Temperature is set at 130°. The app leaves much to be desired. Seems like Rheem has abandoned the app and hasn't updated it since June 2021. Also, the app is stuck on some weird setting that's supposed to show the water temperature (see picture). I don't recommend this water heater at all.
        by
        Response from RheemOct 20, 2022
        Hi,

        We apologize for the inconvenience you have experienced, and we would like to opportunity to assist you with any questions or concerns you have about the application. Please call our dedicated EcoNet Support Team at 800.255.2388 between the hours of 8 AM and 8 PM EST and one of our analysts will be happy to help you.

        Derius rheem
          4 found this review helpful
          I would give it 5 stars, but the first one...
          I would give it 5 stars, but the first one that I installed was defective. After installing it, it had a very high pitched noise, like a ringing in my ear. I contacted Rheem and they had me record the decibel levels and record the actual sound. I emailed these to Rheem and they said it is a sealed unit and it was not repairable. They told me to go back to my installer and have them install a new one and return the defective one to HD. They offered to pay for the removal and re-install. Now that the second one is installed, I am very happy with it. It is not silent like a standard water heater because the compressor and fan make a sound, but it's not loud. I love how little energy it uses. I use it only in the heat pump mode. The app was a little tricky to get set up on my phone, but now it works flawlessly.
          by
          Response from RheemOct 21, 2022
          Hi,

          Thank you for the 4-star review! We are glad to hear you are enjoying your new Rheem Water Heater! If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.



          Derius rheem
          • Verified Purchase
          3 found this review helpful
          Expensive up-front but the savings pay for itself
          This water heater is expensive up-front, but you will easily save $300 or more every year compared to natural gas. Given the 10-year warranty (which Rheem stands by), this unit will *make* you money over its lifetime. For comparison, last month at 110F cost about $4. Note that you will need to have an electrician run a 240V/30A line to a disconnect and then a whip to the water heater. The Android app is terrible. Most of the time, it cannot connect and is unable to control the water heater.
          by
          Response from RheemAug 15, 2022
          Hi Stefan,



          Thank you for choosing Rheem Water Heating for your home, we are thrilled to hear you are enjoying your new water heater and appreciate you taking time to write this review.



          Derius rheem
            • Recommended
            6 found this review helpful
            Do not buy
            Serial# Q291934374 Model# 10E50-HP40 This has had one failure after another.
            by
            Response from RheemAug 10, 2022
            Hi Corey,

            Thank you for taking the time to write this review. We apologize for the inconvenience that you have experienced because of the performance of your water heater and would like an opportunity to better assist you. The water heater that you have reviewed includes a 10-year parts and tank warranty, as well as a 1-year labor warranty for peace of mind. Please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST at your earliest convenience. One of our experienced analysts will be happy to help you with technical questions, and warranty coverage information on your water heater.

            Derius rheem
              3 found this review helpful
              No more heating oil
              Just completed installing my new hybrid water heater. No more oil for me. Using mini splits to heat and cool my house and now this hybrid water heater for hot water. Turned off the boiler. Took a while to get as the shipping company damaged the first one. Hopefully it’s as good as it says.
              by
              Response from RheemNov 1, 2022
              Hi Mike,

              Thank you for this 5-star review! We are glad to hear your new Rheem Water Heater is working great for you! If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.


              Derius rheem
                • Recommended
                5 found this review helpful
                Outstanding
                I am loving it so far. I personally installed it a month or so ago, maybe longer, i forget. I have seen about a 100$ decrease in my electric bill. I keep it on thebheat pump mode and it does great. More than enough hot water.
                by
                • Verified Purchase
                • Recommended
                3 found this review helpful
                Working great
                I've had this unit for 6 months and it's been great so far! Just be aware that you'll need to connect it to a drain line. It creates condensation like an air conditioner that has to drain somewhere. Also be aware that it's a good bit heavier than a regular water heater so bring a friend to help install it. I'm excited about the long term cost savings.
                by
                  • Recommended
                  5 found this review helpful
                  Replaced our 4 year old conventionsl electric water heater with...
                  Replaced our 4 year old conventionsl electric water heater with this one. Easy installation, only had to plump the condensate line. Reduced our electricity usage by more than two thirds. Installed in attic, no perceptible noise noticed in house. Highly recommend.
                  by
                  Response from RheemOct 31, 2022
                  Hi Benjamin,


                  Thank you for this 5-star review! We are glad to hear your new Rheem Water Heater is working great for you! If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST


                  Derius rheem
                  • Verified Purchase
                  3 found this review helpful
                  Things to know.
                  1) Heat pump is very noisy. Anyone contemplating putting this in a living area (closet) will not appreciate how loud the buzzing noise is. 2) Comes without the condensate plumbing, which is essential to install otherwise condensate will dribble out the hole (you need to get some PVC see pic). 3) Temp. is pre-set at 120° which is standard. The hottest unmixed hot water that comes out the faucet one floor above the heater is only 111.4°. This is NOT standard. 4) Did I get a lemon?
                  by
                  Response from RheemJun 15, 2022
                  Hi,

                  Thank you for taking the time to write this review. We apologize for the inconvenience you have experienced because of the performance of your water heater and would like an opportunity to better assist you. The water heater that you have reviewed includes a 10-year parts and tank warranty, as well as a 1-year labor warranty for peace of mind. Please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Our experienced analysts will be happy to assist you with warranty coverage and service options.

                  Derius rheem
                    11 found this review helpful
                    Showing 1-10 of 2,291 reviews

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                    Ratings
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                    Nominal Tank Capacity (gallons)40 gal50 gal65 gal40 gal
                    Water Heater ProfileTallTallTallTall
                    Application TypeResidentialResidentialResidentialCommercial
                    Wattage (watts)4500 W4500 W4500 W6000 W
                    Required Volt Connection240 volt240 volt240 volt240 volt
                    Household Size2-43-55+2-4
                    Efficiency LevelSuper HighSuper HighSuper High
                    Water Heater FeaturesGlass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFiGlass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFiGlass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFiOverheat Protection,Temperature Pressure Relief Valve
                    THD SO SKU 1003175428
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