Model # XG40S12HE38U0

Internet #204697832

Store SKU #1000035078

Rheem Performance Platinum 40 Gal. Short 12 Year 38,000 BTU High Efficiency Natural Gas Water Heater
0020352628004

Rheem

Performance Platinum 40 Gal. Short 12 Year 38,000 BTU High Efficiency Natural Gas Water Heater

  • Provides ample hot water for households with 2-4 people
  • California Residents – See disclaimer below before purchasing
  • Same-day installation in most areas. Call 1-855-400-2552 by noon.
$57900 /each
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Product Overview

  • Provides ample hot water for households with 2-4 people
  • California Residents – See disclaimer below before purchasing
  • Same-day installation in most areas. Call 1-855-400-2552 by noon.
The Rheem Performance Platinum 40 Gal. Natural Gas Short Water Heater comes with a 38,000 BTU/hour environmentally friendly Low NOx burner that provides ample hot water for households with 2 to 4 people. The push button ignition system ensures safe and easy startup. Its maintenance free combustion air intake system means there are no filters to clean and replace. The self-diagnostic gas control valve monitors system performance. A premium grade anode rod provides long lasting tank protection. Factory installed temperature and pressure relief valve and 3/4 in. water connections are included with the water heater for easy installation.
  • California residents: this water heater does not meet Ultra Low NOx (ULN) emissions requirements; regulations prohibit the sale, shipment or installation of this water heater in any air quality district that requires ULN water heaters; please refer to the map below to confirm if your home is in a district that requires ULN emission water heaters and if so please select an approved ULN model
  • 40 Gal. tank provides ample hot water for households with 2 to 4 people
  • Natural gas water heater costs less to operate than electric models
  • Delivers 72 Gal. of hot water in the first hour
  • 12 year limited warranty on tank and parts for your convenience
  • 3-year in home labor warranty for peace of mind
  • 0.62 energy factor makes this one of the most efficient gas water heaters available
  • Maintenance free - no filter to clean or replace
  • Push button ignition system simplifies the startup process
  • Self-diagnostic gas valve monitors system performance
  • Designed for easy replacement of your existing water heater
  • Call 1-855-400-2552 before noon for same-day service in most areas, or Visit our Water Heater Installation page for more information.
  • Meets 2015 NAECA standards



  • Click here for more information on Electronic Recycling Programs

Product Overview

  • Provides ample hot water for households with 2-4 people
  • California Residents – See disclaimer below before purchasing
  • Same-day installation in most areas. Call 1-855-400-2552 by noon.
Model #: XG40S12HE38U0
Sku #: 1000035078
Internet #: 204697832

The Rheem Performance Platinum 40 Gal. Natural Gas Short Water Heater comes with a 38,000 BTU/hour environmentally friendly Low NOx burner that provides ample hot water for households with 2 to 4 people. The push button ignition system ensures safe and easy startup. Its maintenance free combustion air intake system means there are no filters to clean and replace. The self-diagnostic gas control valve monitors system performance. A premium grade anode rod provides long lasting tank protection. Factory installed temperature and pressure relief valve and 3/4 in. water connections are included with the water heater for easy installation.

California residents: see   Proposition 65 information

  • California residents: this water heater does not meet Ultra Low NOx (ULN) emissions requirements; regulations prohibit the sale, shipment or installation of this water heater in any air quality district that requires ULN water heaters; please refer to the map below to confirm if your home is in a district that requires ULN emission water heaters and if so please select an approved ULN model
  • 40 Gal. tank provides ample hot water for households with 2 to 4 people
  • Natural gas water heater costs less to operate than electric models
  • Delivers 72 Gal. of hot water in the first hour
  • 12 year limited warranty on tank and parts for your convenience
  • 3-year in home labor warranty for peace of mind
  • 0.62 energy factor makes this one of the most efficient gas water heaters available
  • Maintenance free - no filter to clean or replace
  • Push button ignition system simplifies the startup process
  • Self-diagnostic gas valve monitors system performance
  • Designed for easy replacement of your existing water heater
  • Call 1-855-400-2552 before noon for same-day service in most areas, or Visit our Water Heater Installation page for more information.
  • Meets 2015 NAECA standards



  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Name Performance Plus 40 Gal. Short 9 Year 38,000 BTU High Efficiency Natural Gas Water Heater Performance Platinum 40 Gal. Short 12 Year 38,000 BTU High Efficiency Natural Gas Water Heater Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU High Efficiency Natural Gas Water Heater Performance Platinum 40 Gal. Short 12 Year 40,000 BTU ENERGY STAR Natural Gas Water Heater
Brand Rheem Rheem Rheem Rheem
Ratings (1598) (557) (629) (452)
Water Heater Features LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve LoNox,Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,WiFi
Gas Type Natural Gas Natural Gas Natural Gas Natural Gas
Water Heater Profile Short Short Tall Short
View Product View Product View Product View Product

Specifications

Dimensions

Product Depth (in.)
21.50
Product Height (in.)
50.25
Product Width (in.)
21.50
Tank Valve Size (in.)
.75
Water Connection Size (in.)
.75

Details

Application Type
Residential
Energy Factor
0
Finish Family
Gray
First Hour of Delivery (gallons/hr)
69
Fuel Type
Gas
Gas Type
Natural Gas
Indoor/Outdoor
Indoor
Maximum Temperature (F)
160
Minimum Temperature (F)
45
Nominal Tank Capacity (gallons)
40
Product Weight (lb.)
125lb
Rated Tank Capacity (gallons)
39
Recovery Rate at 90F Rise (gallons/hour)
38.4
Returnable
90-Day
Tank Warranty
12 Year
Uniform Energy Factor
0.58
Water Connection Location
Top
Water Heater Features
LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve
Water Heater Profile
Short

Warranty / Certifications

Certifications and Listings
CSA Certified,FVIR Certified
Labor Warranty
3 Year
Part Warranty
12 Year

Specifications

Dimensions

Product Depth (in.)
21.50
Product Height (in.)
50.25
Product Width (in.)
21.50
Tank Valve Size (in.)
.75
Water Connection Size (in.)
.75

Details

Application Type
Residential
Energy Factor
0
Finish Family
Gray
First Hour of Delivery (gallons/hr)
69
Fuel Type
Gas
Gas Type
Natural Gas
Indoor/Outdoor
Indoor
Maximum Temperature (F)
160
Minimum Temperature (F)
45
Nominal Tank Capacity (gallons)
40
Product Weight (lb.)
125lb
Rated Tank Capacity (gallons)
39
Recovery Rate at 90F Rise (gallons/hour)
38.4
Returnable
90-Day
Tank Warranty
12 Year
Uniform Energy Factor
0.58
Water Connection Location
Top
Water Heater Features
LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve
Water Heater Profile
Short

Warranty / Certifications

Certifications and Listings
CSA Certified,FVIR Certified
Labor Warranty
3 Year
Part Warranty
12 Year

Questions & Answers

Do you need a permit from your town to replace gas water heater?

Asked by: Mia
Not in my town, but you should ask your own regulatory department.
Answered by: Ozzie
Date published: 2017-03-20

will this unit operate during a power outage?

Asked by: peeves
Yes it will
Answered by: Goofy1
Date published: 2017-03-28

The literature states that the exhaust vent is 3" Will it also accommodate a 4" exhaust vent pip...

The literature states that the exhaust vent is 3" Will it also accommodate a 4" exhaust vent pipe?
Asked by: Nesta
Yes you can use either 3" or 4 inch venting.
Answered by: Rheem
Date published: 2017-11-20

How does this unit ignite? Specs say no external power required--that there is a piezo mechanism...

How does this unit ignite? Specs say no external power required--that there is a piezo mechanism; does this mean a push button ignition--and a standing pilot light?
Asked by: AK
The Use & Care Manual says: " This appliance has a pilot which is lit by a piezo-electric spark gas ignition system".
Answered by: Ozzie
Date published: 2017-11-19
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Customer Reviews

Performance Platinum 40 Gal. Short 12 Year 38,000 BTU High Efficiency Natural Gas Water Heater is rated 4.7 out of 5 by 557.
Rated 5 out of 5 by from I purchased this Rheem water heater in June 2017 from Home Depot. It was a special order and was ... I purchased this Rheem water heater in June 2017 from Home Depot. It was a special order and was delivered to our local store in about 2 weeks. I installed it myself in about 4 hours. The installation was painless and went without any problems at all. I like the water extremely hot and have always set previous water heaters at the highest possible setting, but this unit is so efficient, that I have it set as low as possible (just above warm) and it is the perfect temperature.
Date published: 2017-10-19
Rated 4 out of 5 by from Over all it was a easy install. The only issue we had was the pressure relief valve needed anothe... Over all it was a easy install. The only issue we had was the pressure relief valve needed another full turn to stop leaking. Glad we waited before finishing the copper pipe install and caught the leaking valve.
Date published: 2017-10-17
Rated 1 out of 5 by from Bottom blew out Less than 1 week after installation by a reputable plumbing company and the bottom end blew out. Thank goodness I had a drain pan installed that had a line running outside...
Date published: 2017-10-30
Rated 1 out of 5 by from This is not an Energy Star product. I was expecting to be able to finance it at 0% and get a reba... This is not an Energy Star product. I was expecting to be able to finance it at 0% and get a rebate from our utility's conservation program, but no go! I fell for the "High Efficiency" in the product name! I'm out $100 and paying it off a lot quicker than I had budgeted.
Date published: 2017-11-14
Rated 5 out of 5 by from Our old Montgomery Ward heater sprung a leak so we needed a quick fix. Bought this model in the s... Our old Montgomery Ward heater sprung a leak so we needed a quick fix. Bought this model in the store and took it home. We did contact their outfit that would install it same day but they wanted $734. No, that didn't include the heater. So I started calling around and a couple friends and I installed it in less than 90 minutes. We used flexible stainless lines with shark bite (FIT?) connections to the copper inlet and outlet pipes. Not a leak anywhere. It started up easily once I remembered to open the gas valve. Very satisfied.
Date published: 2017-10-31
Rated 5 out of 5 by from The water heater was chosen to replace a 30 gallon Rheem which was 27 years old and had started l... The water heater was chosen to replace a 30 gallon Rheem which was 27 years old and had started leaking. This model had dimensions which accommodated a reasonably easy replacement process. It was ordered on-line and was delivered to the local store for customer pick-up. This process worked well. Be advised that the local store personnel are not authorized to make any changes to an on-line order. All they can do is deliver the item. The item arrived without any damage. The store personnel assisted in loading the item into the customer's truck. The item was provided with installation and operational instructions. This heater has a non-transferable 3 year full warranty period followed by a 9 year limited warranty period when properly installed in a single family residence. Installation went in a normal fashion. The provided line and T-P valve insulation material worked well after being trimmed with an x-acto knife for the valve and union. The starting process went flawlessly. The T-P valve had to be reoriented 180 degrees from its placement. This was not a problem. The piezo-electric ignition system worked well. (No electrical connections are required.) The heater's drain valve is brass with a slotted stem in place of a conventional handle. I suppose that this is done for safety reasons, but I would have preferred a conventional handle to facilitate periodic flushing of the tank. This heater can be installed by a person with sufficient knowledge, who exercises care, and follows all aspects of the instructions. If you're not qualified, hire a qualified plumber. Home Depot can help with installation if needed. Home Depot handled the entire process in a timely manner. Here it is: 28 January 2017 - customer places on-line order 3 February 2017 - date of manufacture in Mexico 3 February 2017 - customer's credit card charged 10 February 2017 - item available for pick up at the local store in Harahan, LA As of 18 March 2017 installation has been completed and the heater is producing hot water. If it does as well as the previous Rheem which it replaced it will likely be functional after the owner isn't.
Date published: 2017-03-20
Rated 1 out of 5 by from I special ordered this product and it took about two weeks to get it. Then when the technician in... I special ordered this product and it took about two weeks to get it. Then when the technician installed it, water leaked around the anode bolt in the top of the unit. On inspection we found the threads were stripped and not repairable. Home Depot does not stock this unit in store. So because I had to have a water heater, I was forced to buy basically the same unit with one year less warranty. Home Depot handled the exchange quickly and professionally, but I was not happy with getting a third less warranty and saving only $10 difference in price. I also was out of pocket for two installations. Rheem did agree to reimburse me for the failed installation. I have filed my claim, but not yet received the reimbursement. Let's just say I was very disappointed with the delivery time, and more disappointed that I ended up having to use a unit I could have bought in store with no wait anyway, and the hassle of having to deal with it.
Date published: 2017-12-05
Rated 4 out of 5 by from Very happy with the water tank. It was a pretty... Very happy with the water tank. It was a pretty easy install. Fired right up and haven't touched it since. Seems to be very well insulated and of good quality. I like that it doesn't require any electricity to run. It generates a little voltage from the pilot light to run it's controller.
Date published: 2017-12-12
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