Model # XG40T12DU36U0

Internet #204318413

Store SKU #1000035018

Rheem Performance Platinum 40 Gal. Tall 12 Year 36,000 BTU ENERGY STAR Ultra Low NOx Natural Gas Water Heater
0020352625614

Rheem

Performance Platinum 40 Gal. Tall 12 Year 36,000 BTU ENERGY STAR Ultra Low NOx Natural Gas Water Heater

  • Provides ample hot water for households with 2-4 people
  • California Residents – See disclaimer below before purchasing
  • Same-day installation in most areas. Call 1-855-400-2552 by noon.
$79700 /each
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Product Overview

  • Provides ample hot water for households with 2-4 people
  • California Residents – See disclaimer below before purchasing
  • Same-day installation in most areas. Call 1-855-400-2552 by noon.
The Rheem Performance Platinum 40 Gal. Natural Gas Tall Water Heater comes with a 36,000 BTU/hour environmentally friendly ultra Low-NOx radiant burner that provides ample hot water for households with 2 to 4 people. The electronic ignition system eliminates the standing pilot light, saves energy and monitors system performance. Its maintenance free combustion air intake system means there are no filters to clean and replace. A premium grade anode rod provides long-lasting tank protection. Factory installed temperature and pressure relief valve and 3/4 in. water connections are included with the water heater for easy installation. The water heater is ENERGY STAR qualified. This Rheem Performance Platinum model is Wi-Fi compatible allowing for remote monitoring of the water heater's operation (Wi-Fi Module REWRA631GWH sold separately).
  • California residents: this water heater meets or exceeds Ultra Low NOX (ULN) emissions requirements for all air quality management districts
  • Requires standard 110-Volt electrical outlet (3-prong grounded) for installation
  • 40 Gal. tank provides ample hot water for households with 2 to 4 people
  • Natural gas water heater costs less to operate than electric models
  • Delivers 71 Gal. of hot water in the first hour
  • 12-year limited warranty on tank and parts for your convenience
  • 3-year in home labor warranty for peace of mind
  • 0.68 energy factor indicates an energy star qualified water heater
  • Maintenance free - no filter to clean or replace
  • Electronic ignition system simplifies the startup process and eliminates the need for a pilot light
  • Electronic diagnostic gas valve monitors system performance
  • Ultra low-NOx burner reduces emissions and meets California air quality management district requirements
  • Rated for installations up to 10,200 ft.
  • Designed for easy replacement of your existing water heater
  • Call 1-855-400-2552 before noon for same-day service in most areas, or Visit our Water Heater Installation page for more information.
  • Meets 2015 NAECA standards



  • Click here for more information on Electronic Recycling Programs

Product Overview

  • Provides ample hot water for households with 2-4 people
  • California Residents – See disclaimer below before purchasing
  • Same-day installation in most areas. Call 1-855-400-2552 by noon.
Model #: XG40T12DU36U0
Sku #: 1000035018
Internet #: 204318413

The Rheem Performance Platinum 40 Gal. Natural Gas Tall Water Heater comes with a 36,000 BTU/hour environmentally friendly ultra Low-NOx radiant burner that provides ample hot water for households with 2 to 4 people. The electronic ignition system eliminates the standing pilot light, saves energy and monitors system performance. Its maintenance free combustion air intake system means there are no filters to clean and replace. A premium grade anode rod provides long-lasting tank protection. Factory installed temperature and pressure relief valve and 3/4 in. water connections are included with the water heater for easy installation. The water heater is ENERGY STAR qualified. This Rheem Performance Platinum model is Wi-Fi compatible allowing for remote monitoring of the water heater's operation (Wi-Fi Module REWRA631GWH sold separately).

California residents: see   Proposition 65 information

  • California residents: this water heater meets or exceeds Ultra Low NOX (ULN) emissions requirements for all air quality management districts
  • Requires standard 110-Volt electrical outlet (3-prong grounded) for installation
  • 40 Gal. tank provides ample hot water for households with 2 to 4 people
  • Natural gas water heater costs less to operate than electric models
  • Delivers 71 Gal. of hot water in the first hour
  • 12-year limited warranty on tank and parts for your convenience
  • 3-year in home labor warranty for peace of mind
  • 0.68 energy factor indicates an energy star qualified water heater
  • Maintenance free - no filter to clean or replace
  • Electronic ignition system simplifies the startup process and eliminates the need for a pilot light
  • Electronic diagnostic gas valve monitors system performance
  • Ultra low-NOx burner reduces emissions and meets California air quality management district requirements
  • Rated for installations up to 10,200 ft.
  • Designed for easy replacement of your existing water heater
  • Call 1-855-400-2552 before noon for same-day service in most areas, or Visit our Water Heater Installation page for more information.
  • Meets 2015 NAECA standards



  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Name Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU ENERGY STAR Natural Gas Water Heater Performance Platinum 40 Gal. Tall 12-Year 38,000 BTU ULN Natural Gas Water Heater Performance Platinum 40 Gal. Tall 12 Year 36,000 BTU ENERGY STAR Ultra Low NOx Natural Gas Water Heater with WiFi Module Performance Platinum 40 Gal. Tall 12 Year 36,000 BTU ENERGY STAR Ultra Low NOx Natural Gas Water Heater
Brand Rheem Rheem Rheem Rheem
Ratings (493) (14) (4) (259)
Water Heater Features LoNox,Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,WiFi Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve,Ultra LoNox Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,Ultra LoNox,WiFi Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,Ultra LoNox,WiFi
Gas Type Natural Gas Natural Gas Natural Gas Natural Gas
Water Heater Profile Tall Tall Tall Tall
View Product View Product View Product View Product

Specifications

Dimensions

Product Depth (in.)
21
Product Height (in.)
60
Product Width (in.)
21
Tank Valve Size (in.)
.75
Water Connection Size (in.)
.75

Details

Application Type
Residential
Energy Factor
0.68
Finish Family
Gray
Fuel Type
Gas
Gas Type
Natural Gas
Indoor/Outdoor
Indoor
Maximum Temperature (F)
160
Minimum Temperature (F)
45
Nominal Tank Capacity (gallons)
40
Product Weight (lb.)
150lb
Rated Tank Capacity (gallons)
38
Recovery Rate at 90F Rise (gallons/hour)
36.4
Returnable
90-Day
Tank Warranty
12 Year
Uniform Energy Factor
0.65
Water Connection Location
Top
Water Heater Features
Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,Ultra LoNox,WiFi
Water Heater Profile
Tall

Warranty / Certifications

Certifications and Listings
CSA Certified,FVIR Certified
Labor Warranty
3 Year
Part Warranty
12 Year

Specifications

Dimensions

Product Depth (in.)
21
Product Height (in.)
60
Product Width (in.)
21
Tank Valve Size (in.)
.75
Water Connection Size (in.)
.75

Details

Application Type
Residential
Energy Factor
0.68
Finish Family
Gray
Fuel Type
Gas
Gas Type
Natural Gas
Indoor/Outdoor
Indoor
Maximum Temperature (F)
160
Minimum Temperature (F)
45
Nominal Tank Capacity (gallons)
40
Product Weight (lb.)
150lb
Rated Tank Capacity (gallons)
38
Recovery Rate at 90F Rise (gallons/hour)
36.4
Returnable
90-Day
Tank Warranty
12 Year
Uniform Energy Factor
0.65
Water Connection Location
Top
Water Heater Features
Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,Ultra LoNox,WiFi
Water Heater Profile
Tall

Warranty / Certifications

Certifications and Listings
CSA Certified,FVIR Certified
Labor Warranty
3 Year
Part Warranty
12 Year

Questions & Answers

How long is the electrical cord?

It requires an electrical outlet. I will have to have an outlet installed. So, how long is the electrical cord?
Asked by: Rodney
Just got mine. It's a generous 19 feet!
Answered by: VSGlobal
Date published: 2016-06-02

If this is a natural gas water heater, why does it need to be plugged in? Does it spend as much electricity as electric

Asked by: KK
Electricity powers small motor to open and close vent damper, which makes this heater operate more efficiently.
Answered by: Buckley
Date published: 2017-07-19

Does it include the "Home Comfort WiFi Module for Select Rheem Performance Platinum Gas Water Hea...

Does it include the "Home Comfort WiFi Module for Select Rheem Performance Platinum Gas Water Heaters"
Asked by: Vin
Unfortunately no the WiFi Module is a separate purchase.
Answered by: BrandAnswers
Date published: 2017-03-06

Is it true this unit can not be installed near a washer or dryer?

I was told this unit could not be installed within 10 feet of a washer or dryer.
Asked by: Curiousity
I installed mine at the location of my old water heater which is within a few feet of were the washer and dryer are located. If your old water heater is located in an area closer to your washer and dryer I find nothing the manual that states not to install it within 10 feet of your washer and dryer.
Answered by: debruynd
Date published: 2016-08-28
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Customer Reviews

Performance Platinum 40 Gal. Tall 12 Year 36,000 BTU ENERGY STAR Ultra Low NOx Natural Gas Water Heater is rated 4.1 out of 5 by 259.
Rated 1 out of 5 by from DO NOT BUY THIS WATER HEATER!!!! It worked OK for a year or so and then started to fail with a 6-... DO NOT BUY THIS WATER HEATER!!!! It worked OK for a year or so and then started to fail with a 6-5 error code for Failed Ignition Lockout. Something to do with the electric ignition. Rheem doesn't have a qualified service technician in San Francisco which is ridiculous. First they send a replacement part and expect me to install it. Now they're expecting me to find a service technician who will deal with their warranty service. Clearly the electronic ignition is not ready for prime time and Rheem is not doing a great job of handling this. I'm trying to save other consumers the trouble. DON'T BUY IT!
Date published: 2017-08-16
Rated 1 out of 5 by from Extremely unhappy with this product. I bought it in April 2017. It worked for a week, then the pi... Extremely unhappy with this product. I bought it in April 2017. It worked for a week, then the pilot started having issues lighting up. There is a sticker on the machine that says do not return to store, and had a number to call. I called the number on the machine to talk to Rheem who sent out technicians to look at the issue. Even the technician said this machine always has issues. Once in a while, I try to take a shower and there is no hot water. I would have to turn off and back on the machine a few times before it would light up again. This happens every few weeks, sometimes more often. I am extremely unhappy with this purchase. I tried returning it to a HomeDepot, but when I called my local store where I bought it from, they said they would not take it. I did not want to uninstall it and bring it in, if they said they would not take it. I am stuck with a machine that does not work as it should. I tried contact Rheem again, but they are not easy to reach. Extremely frustrated. Do not buy this machine. I purposely bought a higher end machine hoping it would be more efficient, but honestly, I should have just suck to the simple cheaper heaters.
Date published: 2017-10-26
Rated 1 out of 5 by from So you spend $ 800.00 for this water heater with 3 year in home warranty and 12 year tank warrant... So you spend $ 800.00 for this water heater with 3 year in home warranty and 12 year tank warranty. So i had a pilot light problem out of the box. Rheem could no find a repair company to come out and repair it. Okay they overnight the parts but they will only pay $ 125.00 for the license plumber to install the part. I live in San Francisco and i can't believe Rheem can offer in home service if thy only have 2 service companies and they are 30-40 miles away.
Date published: 2017-07-25
Rated 5 out of 5 by from recovery time is better After 15 years with our old water heater and running out of hot water more often than I thought we should have, we looked around and found the Rheem platinum series. Although the new heater is a few inches larger in diameter than our old heater, our contractor did a terrific job of installing it. We now have loads of hot water plus the peace of mind of being able to lower the temp with the app when we've forgotten to do so before a vacation.
Date published: 2017-06-03
Rated 1 out of 5 by from Great features on paper but cannot be trusted I bought mine a month ago. It works fine but one day it gave a lot of cracking sound. We had to call PGE guy at 12 midnight because the sound was so much, that we first thought, someone is bursting fire-crackers. The sound has subsided by the time the PGE guy came. He found no issue, but he only checked a few safety valves. Something is seriously wrong with my water heater and it was expensive to have it installed.
Date published: 2017-07-13
Rated 5 out of 5 by from My second from Rheem, and both are working great. Had this installed about a month ago to replace a very old tank heater. The installation was painless (I didn't do it), but I was confident the Rheem would work well, because I have one installed about two years ago in a vacation house, and the water heater has been functioning flawlessly. So far, the new one is working great too.
Date published: 2017-07-16
Rated 4 out of 5 by from Great buy on a slow mover discounted product Installation was very straightforward. Powered damper and non pilot ignition system require 110 plug in within 18 feet. Purchased a floor demo for almost half off, but did not realize the ignitor wire had been pulled out. Once installed, would not fire up and showed LED error code of ignition problem. Called Rheem and explained problem. They overnighted a new ignition assembly and installation took about 25 minutes. Heater fired up and providing ample hot water. An energy saver as no pilot and dampered exhaust to retain heat around core of tank when burner is not active. Very quiet too. Rheem has stood behind their product admirably.
Date published: 2016-03-15
Rated 5 out of 5 by from This unit is working as I expected it too! The water heater has been in operation for two weeks. It is operating flawlessly. Purchased the WiFi option. Wife loves the ability to change the temp setting. I wish there was some place to view the actual water temp not just the set point. Something to consider!
Date published: 2017-07-09
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