Internet #300434399

Model # XG40T12EN38U0

Store SKU #1002305453

Store SO SKU #1002114729

0020352677729

Rheem

Performance Platinum 40 Gal. Tall 12 Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Tank Water Heater

$ 735 14
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Product Overview

The Rheem Performance Platinum 40 Gal. Tall 12-Year 38,000 BTU ULN Natural Gas Water Heater is an efficient Ultra-Low NOx water heater provides more hot water for added convenience. Features like push button, match-free ignition that make it great for replacement for your current tank water heater. Provides ample amount of hot water for households with 2 to 4 people. It also includes a self-cleaning feature for added peace-of-mind. Plus, it's a great value with a warranty that is six years longer than standard models.
  • California & Utah Residents: this water heater model meets or exceeds Ultra-Low NOX (ULN) emissions requirements for all air quality management districts
  • Great investment and value: warranty is 6-years longer and the water heater includes added features
  • Reliable hot water: delivers 71 gallons of hot water in the first hour making it ideal for households with 2-4 people or homes with 2 bathrooms
  • Perfect for replacement: features a self-powered gas valve so an electrical outlet is not required and push button ignition for match-free start up
  • Easy to maintain: self-cleaning feature improves tank longevity and maintains efficiency by preventing sediment buildup, premium brass drain valve makes draining easy and safety system is filter and maintenance-free
  • Longer lasting: high-quality components, like our premium anode rod and brass drain valve, backed by a 12-year warranty and a 3-year in-home labor warranty
  • Easy to choose a reliable hot water solution from Rheem, the global leader in water heating, which will be the perfect fit for your family, here are a few things to look for while making your decision
  • Durability
  • Savings and efficiency
  • Features for simplicity
  • Enough hot water
  • Added features
  • Call 1-855-400-2552 before noon for same-day service in most areas, or Visit our Water Heater Installation page for more information.
  • Meets 2015 NAECA standards
  • California Residents - See if your county requires water heaters that meet Air Quality Management District Ultra low NOx (ULN) requirements:


  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Product Overview

Model #: XG40T12EN38U0
Sku #: 1002305453
Internet #: 300434399

The Rheem Performance Platinum 40 Gal. Tall 12-Year 38,000 BTU ULN Natural Gas Water Heater is an efficient Ultra-Low NOx water heater provides more hot water for added convenience. Features like push button, match-free ignition that make it great for replacement for your current tank water heater. Provides ample amount of hot water for households with 2 to 4 people. It also includes a self-cleaning feature for added peace-of-mind. Plus, it's a great value with a warranty that is six years longer than standard models.

  • California & Utah Residents: this water heater model meets or exceeds Ultra-Low NOX (ULN) emissions requirements for all air quality management districts
  • Great investment and value: warranty is 6-years longer and the water heater includes added features
  • Reliable hot water: delivers 71 gallons of hot water in the first hour making it ideal for households with 2-4 people or homes with 2 bathrooms
  • Perfect for replacement: features a self-powered gas valve so an electrical outlet is not required and push button ignition for match-free start up
  • Easy to maintain: self-cleaning feature improves tank longevity and maintains efficiency by preventing sediment buildup, premium brass drain valve makes draining easy and safety system is filter and maintenance-free
  • Longer lasting: high-quality components, like our premium anode rod and brass drain valve, backed by a 12-year warranty and a 3-year in-home labor warranty
  • Easy to choose a reliable hot water solution from Rheem, the global leader in water heating, which will be the perfect fit for your family, here are a few things to look for while making your decision
  • Durability
  • Savings and efficiency
  • Features for simplicity
  • Enough hot water
  • Added features
  • Call 1-855-400-2552 before noon for same-day service in most areas, or Visit our Water Heater Installation page for more information.
  • Meets 2015 NAECA standards
  • California Residents - See if your county requires water heaters that meet Air Quality Management District Ultra low NOx (ULN) requirements:


  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Info & Guides

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Compare Similar

Compare Similar Products
Brand Rheem Rheem Rheem Rheem
Name Performance 40 Gal. Short 6 Year 34,000 BTU Natural Gas Tank Water Heater Performance 29 Gal. Tall 6 Year 32,000 BTU Natural Gas Tank Water Heater Performance Platinum 40 Gal. Tall 12 Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Tank Water Heater Performance Platinum 50 Gal. Tall 12 Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Tank Water Heater
Price
$459.00
$488.00
$735.14
$766.29
Ratings (697) (2518) (182) (182)
Water Heater Features Overheat Protection,Pilot Light Window,Pilot Reset Button,Temperature Pressure Relief Valve LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Temperature Pressure Relief Valve Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve,Ultra LoNox Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve,Ultra LoNox
Gas Type Natural Gas Natural Gas Natural Gas Natural Gas
Water Heater Profile Short Tall Tall Tall
View Product View Product View Product View Product

Specifications

Dimensions

Product Depth (in.)
19
Product Height (in.)
58.5 in
Product Width (in.)
19
Tank Valve Size (in.)
.75
Water Connection Size (in.)
.75

Details

Application Type
Residential
Finish Family
Gray
Fuel Type
Gas
Gas Type
Natural Gas
Indoor/Outdoor
Indoor
Maximum Temperature (F)
160
Minimum Temperature (F)
45
Nominal Tank Capacity (gallons)
40
Product Weight (lb.)
132lb
Rated Tank Capacity (gallons)
38
Recovery Rate at 90F Rise (gallons/hour)
38.4
Returnable
90-Day
Tank Lining Material
Glass
Tank Warranty
12 Year
Uniform Energy Factor
0.58
Water Heater Features
Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve,Ultra LoNox
Water Heater Profile
Tall
Wattage (watts)
0

Warranty / Certifications

Certifications and Listings
CSA Certified,FVIR Certified
Labor Warranty
3 Year
Part Warranty
12 Year

Specifications

Dimensions

Product Depth (in.)
19
Product Height (in.)
58.5 in
Product Width (in.)
19
Tank Valve Size (in.)
.75
Water Connection Size (in.)
.75

Details

Application Type
Residential
Finish Family
Gray
Fuel Type
Gas
Gas Type
Natural Gas
Indoor/Outdoor
Indoor
Maximum Temperature (F)
160
Minimum Temperature (F)
45
Nominal Tank Capacity (gallons)
40
Product Weight (lb.)
132lb
Rated Tank Capacity (gallons)
38
Recovery Rate at 90F Rise (gallons/hour)
38.4
Returnable
90-Day
Tank Lining Material
Glass
Tank Warranty
12 Year
Uniform Energy Factor
0.58
Water Heater Features
Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve,Ultra LoNox
Water Heater Profile
Tall
Wattage (watts)
0

Warranty / Certifications

Certifications and Listings
CSA Certified,FVIR Certified
Labor Warranty
3 Year
Part Warranty
12 Year

Questions & Answers

Can that ugly "STOP DO NOT RETURN TO STORE" label be removed easily? Or is this yet another produ...

Can that ugly "STOP DO NOT RETURN TO STORE" label be removed easily? Or is this yet another product that insists on sticker-tagging the crap out the product? Thanks.
Asked by: RealityCheck
Yes, I peeled mine off right after the plumber installed it. It came off easily. Yeah, they do have a lot of stickers on them.
Answered by: Steve20910
Date published: 2019-06-25

Is an Electrical Outlet needed?

Asked by: TLM
no
Answered by: Matchless
Date published: 2018-12-11

Do they come with relieve valve if not can they be installed by my husband

Asked by: Piny
All water heater comes with a relieve valve installed
Answered by: Thomas
Date published: 2019-05-10

Can you lay the water heater on it’s side for transportation to your house from store

Asked by: DJ
Yes I did, it’s not heavy much
Answered by: Doityourself
Date published: 2019-02-06
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Customer Reviews

Performance Platinum 40 Gal. Tall 12 Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Tank Water Heater is rated 4.4 out of 5 by 182.
Rated 1 out of 5 by from Bottom line up front: Avoid Rheem water heaters. No better than GE. Today's water heaters are too... Bottom line up front: Avoid Rheem water heaters. No better than GE. Today's water heaters are too complicated. I bought this water heater in JAN '19. Within a week of installation I noticed the gas valve was making a buzzing noise. Called for service and the gas valve was replaced under warranty. Now it's MAY '19 and my wife goes to take a shower and there's no hot water. I check the WH and the status light is flashing red, 9x between pauses. That points to a faulty chamber sensor. I call Rheem on a SAT and they say the part will be shipped in 2 business days. On MON, 2 days later, I get an email that says part is out of stock and for me to call Rheem. It took Rheem 2 days to figure out the part is OOS? Meanwhile, WH has been 100% shut down with gas line off too. I try to restart WH and it restarts with blue status light. I tell Rheem to ship replacement chamber sensor asap once in stock. Rheem offers to replace with new water heater if it happens again and part is still out of stock.
Date published: 2019-05-20
Rated 5 out of 5 by from Installed 3 weeks ago. No problems. Water very hot &... Installed 3 weeks ago. No problems. Water very hot & fast at low setting. Quite audible gas burner but doesn't bother us.
Date published: 2019-05-10
Rated 5 out of 5 by from Okay, its a big gray water heater. It makes the water hot. It works fine, just like every other w... Okay, its a big gray water heater. It makes the water hot. It works fine, just like every other water heater I have ever owned. So why did I purchase this particular water heater? First, I wanted a model with a 12 year warranty. Many of them have only a 6 year warranty. But the installation costs are the same, so for maybe $150 or $200 more I get a unit that should last twice as long. The second reason I chose this unit is that I did NOT want to buy a water heater that needs to be plugged into a 110-volt wall outlet. It is a GAS water heater, and yet nowadays most such units need to be plugged in. As it happens, I don't have an electrical outlet conveniently located beside my water heater, and neither does anyone else I know. Here is the third reason I chose this water heater: It does not have wi-fi capability. Nowadays lots of water heaters can be linked to your home's wi-fi system, and then you can monitor its performance on your smartphone. This has got to be the stupidest idea I have heard in a long time. I want my water heater to be out of sight and out of mind. I do not want to look at my phone and adjust the temperature, or whatever else one might do. If I have to worry about my water heater, than I obviously got the wrong water heater. So I realize this attitude of mine makes me an old-fashioned curmudgeon, to which I respond, yes indeed! But anyway, this water heater works great and I have no complaints about it.
Date published: 2019-06-25
Rated 1 out of 5 by from 20 minutes after my contractor installed the heater, I noticed a small stream of warm water shoot... 20 minutes after my contractor installed the heater, I noticed a small stream of warm water shooting out of the bronze drain faucet. (photo attached). It wasted my contractor as well as my time to install and uninstall the heater. We were so 'fortunate' to catch such a rare occasion. Not a good quality control and waste customers' time and money.
Date published: 2019-06-10
Rated 5 out of 5 by from Water heater installed a few days ago. Most difficult part of installation was draining old wate... Water heater installed a few days ago. Most difficult part of installation was draining old water heater. Plenty of hot water and it is silent compared to old wh. My neighbor replaced his wh last year and had to install twice because first wh (from plumbing supply house) leaked. Rheem from Home Depot is working great!
Date published: 2019-07-15
Rated 4 out of 5 by from its been installed an entire week so far, but the water is hot (125 degrees F or so). it is very... its been installed an entire week so far, but the water is hot (125 degrees F or so). it is very quiet compared to the one we replaced. The lighting mechanism seemed to take forever before it lit for the first time. I hope that is not a sign of the future.
Date published: 2019-05-01
Rated 5 out of 5 by from A good buy compared with just having a water heater... A good buy compared with just having a water heater company install one of their standard models. If you shop around for installation you can get a heater like this one — with a 12-year rather than a 6-year warranty — fie the same total price.
Date published: 2019-06-19
Rated 1 out of 5 by from This water heater is supposed to last 12 years. Mine lasted for seven months. The bottom basica... This water heater is supposed to last 12 years. Mine lasted for seven months. The bottom basically gave out and leaked on my garage floor. $700+ should get you much better quality than this, especially when it's "Platinum".
Date published: 2019-07-12
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