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Performance Platinum 50 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater

  • Hybrid electric heat pump saves up to $480 in annual energy costs
  • Built-in WiFi enables control and monitoring at home or away
  • Provides ample hot water for homes with 3+ bathrooms / 3-5 people
  • See More Details

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Product Overview

The Rheem ProTerra Electric hybrid is the smartest, quietest and most efficient water heater on the market. It features a hybrid heat pump design making it 400% more efficient than standard electric water heaters. It's so efficient, it pays for itself in 2-3 years and has an estimated energy cost savings of up to $4,800 over 10-years. Plus, it's energy rebate eligible-super high efficiency means it could be eligible for state, local or utility rebates. It's smart: with its built-in WiFi and the EcoNet app, you can check hot water availability, track energy usage and can control its modes; choose the efficiency or performance you want. As Performance Platinum, it comes with a 10-year warranty and 1-year in-home labor warranty.
  • Provides an estimated energy cost savings of $480 per year
  • Pays for itself in 2-3 years thanks to an amazing 3.75 uniform energy factor and features that deliver long-term savings
  • Smartest: built-in EcoNet Wi-Fi technology allows you to manage hot water and avoid cold showers; track weekly, monthly & yearly energy usage; and manage heating schedule your mobile device
  • Sustainable: reduces Carbon footprint with 75% reduction in energy use
  • Save even more with Energy Star rebates: it's Energy Star certified so it may be eligible for rebates in your area. Check for rebates through your state and local government or electric utility provider
  • Self-cleaning: fights sediment build-up at the bottom of the tank to prolong tank life and maintain efficiency
  • More hot water: provides more hot water than many standard residential electric models providing ample hot water for households with 3-5 people or homes with 3+ bathrooms
  • Easy installation: easily accessible electrical junction box for convenient hook up and drop-in replacement for nearly any standard electric water heater
  • Ductable: Duct colder exhaust air into your attic, another room or out of your home
  • Easy to maintain: premium brass drain valve for easy draining and stainless steel elements that prevent buildup
  • Warranty: 10-year warranty with 1-year in-home labor warranty
  • Leak Detection and Auto Shutoff sold separately, upgrade to Proterra HS models for built in Leak Detection and Auto Shutoff
  • Demand Response Ready: if your utility requires a grid connection, connect without any additional costs and save more with Off-peak Scheduling
  • Savings & efficiency information is located on Product Specification documents
  • As with any WiFi connected device, for best performance use your phone or tablet to check the Wi-Fi signal strength in the area where the water heater will be installed prior to purchase.
  • Click here for more information on the federal tax credit rebate and certification
  • Call 1-855-400-2552 before noon for same-day installation service in most areas, or visit our Water Heater Installation page for more information.



  • California residents

Info & Guides

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BrandRheemRheemRheemRheem
NameGladiator 50 Gal. Medium 12 Year 5500/5500-Watt Smart Electric Water Heater with Leak Detection and Auto ShutoffPerformance Platinum 50 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water HeaterProTerra 65 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater with Leak Detection & Auto ShutoffProTerra 80 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater with Leak Detection & Auto Shutoff
Price
Ratings
(736)
(1609)
(1609)
(1609)
Nominal Tank Capacity (gallons)50506580
Application TypeResidentialResidentialResidentialResidential
Water Heater ProfileMediumTallTallTall
Efficiency LevelHighSuper HighSuper HighSuper High
Water Heater FeaturesGlass-Lined Tank,Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,Vacation Mode,WiFiGlass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFiGlass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFiGlass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFi
Smart HomeSmart Home EnabledSmart Home EnabledSmart Home EnabledSmart Home Enabled
Fuel TypeElectricElectricElectricElectric
Indoor/OutdoorIndoorIndoorIndoorIndoor
View ProductView ProductView ProductView Product

Specifications

Dimensions

Kilo Watt
4.5
Product Depth (in.)
22.25 in
Product Height (in.)
62 in
Product Width (in.)
22.25 in
Tank Valve Size (in.)
0.75
Water Connection Size (in.)
0.75

Details

Amperage (amps)
20.83 A
Application Type
Residential
Commercial/Residential
Residential
Efficiency Level
Super High
Electricity Phase
Single Phase
Finish Family
Gray
First Hour of Delivery (gallons/hr)
65
Fuel Type
Electric
Household Size
3-5
Indoor/Outdoor
Indoor
Maximum Temperature (F)
150
Minimum Temperature (F)
110 °F
Nominal Tank Capacity (gallons)
50
Number of Elements
2
Pack Size
1
Power Options
Hardwired
Product Weight (lb.)
218 lb
Rated Tank Capacity (gallons)
45
Remote Access
Remote Access
Required Volt Connection
240 volt
Requires Hub?
No Hub Required
Returnable
90-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Tank Lining Material
Glass
Tank Warranty
10 Year
Uniform Energy Factor
3.75
Voice Control Hub Required
No Voice Control
Water Heater Features
Glass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFi
Water Heater Profile
Tall
Wattage (watts)
4500
Works With
Alexa

Warranty / Certifications

Certifications and Listings
UL Listed
Labor Warranty
1 Year
Part Warranty
10 Year

Questions & Answers

740Questions20Answers

What is the purpose of the 8" Rheem Approved Damper Kit? It is one of the accessories listed in...

Asked by iwonder June 8, 2021
2
Answers

Hi eb and thank you for your question. It prevents air backflow through your vent.

Can this water heater be used in a trailer and i a closet

Asked by Larry May 26, 2021
4
Answers

If you're installing this in a confined space, you'll have to run some ducting for the heat pump side of things so it can pull in warm air and exhaust the cold air. Other than that, I don't see an issue with it. Worst case, you can run this as a normal electric water heater without the heat pump, but that defeats the purpose of buying this.

How effective would be this heater in the SF Bay area, specially during the winter season when th...

Asked by Santanu May 25, 2021
2
Answers

This is a hybrid, so in the worst case scenario it will work at least as well as a good electric heater. Having said that, it will work just fine in the winter. Refrigerant boils at a well below freezing which is where the magic happens with heat pumps anyway. This is the same property that allows homes in areas with below freezing temperatures to be heated using a heat pump. You may notice a little more energy consumption in the winter vs summer (although I doubt it given the comparative mildness of the winters in your area) but it will most certainly function just fine.

What are the electrical requirements for this unit?

Asked by Rhonda May 24, 2021
1
Answer

Hi Rhonda and thank you for your question. The unit requires 240 volts ac.

Could you use with this setup in a conditioned 5x10x8'H room: Un-ducted intake with louvred door ...

Asked by Mike May 23, 2021
3
Answers

the cool air created when running might cause mold and meldew to develope

How far can the electrical outlet (240v) be from the heater?

Asked by Will May 23, 2021
2
Answers

Hi Will and thank you for your question. It does not come with a power cord. D. Wiring ❑ Power Supply voltage agrees with water heater rating plate. ❑ Branch circuit wire and fusing or circuit breaker of proper size. (Recommended 15 amp & 30 amp breaker for select models). ❑ Electrical connections tight and unit properly grounded. ❑ 10 gauge wire. The installer / electrician would check with local codes for final decisions.

Will this hot water heater still work properly if the wifi goes out? Thanks

Asked by frogger May 21, 2021
2
Answers

Yes, you just won't be able to connect to it with the app to change settings

This model does not have the leak protection sensor (as far as I know) but the control module is ...

Asked by PAS May 19, 2021
1
Answer

Hi PAS and thank you for your question. For technical support, please call the number that is on your heater.

I am on a well which is connected to water treatment equipment before discharge into the water he...

Asked by DeeGee May 17, 2021
2
Answers

Hi PB and tthank you for your question. Yes it will as long as it is potable water.

Where can I buy the outlet and inlet duct adapters?

Asked by Jason May 14, 2021
1
Answer

Hi Jason and thank you for your question. You can buy them where you buy the heater or check online.

Performance Platinum 50 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater - page 2

Customer Reviews

  • 4.5
    out of 1,612 reviews
  • 82% recommend this product
Filter by:
Showing 1-10 of 1,612 reviews
I would definitely recommend this product. The very 1st day I got it the results was absolutely i...
I would definitely recommend this product. The very 1st day I got it the results was absolutely impressive. I had hot water in one hour. can you believe that? Plus a key important feature was the fact that since I live in Florida and you know it's hot in Florida My garage was surprisingly cooler Then what it normally is. So my advice to you if you are in the market for a new water heater this is the one you need to get if you live in a warm environment In order to take advantage of all the benefits that it has benefits daddy has. If you live up North then this may not be the one for you Remember is sucks in the heat from outside releasing cool air out to wherever you have this water heater installed. But if you live up North they have a remedy for that and that is duckwork In order to blow the cooler out of your house.
by Gonzo
I am a homeowner who generally does all my own maintenance and installation of appliances, HVAC, ...
I am a homeowner who generally does all my own maintenance and installation of appliances, HVAC, building skills. These are my impressions after having it for 3 months. Pros: The heater was a very easy install. I connected it up to PEX plumbing and had it running within 2 hours. The app is a nice feature although I hardly mess with it, you can easily adjust the heater remotely or physically on the unit with a nice display. Cons: It does put off white noise I would estimate as loud as a microwave. My unit is in the middle of the house so you can definitely hear it when it runs but I am not annoyed by the white noise. The heater produces condensate (water from the heat pump). This requires drain access of some sort. While I don’t have a drain in the room I have plumbed this to my water softener system. The heater had an intake and exhaust which cannot be blocked. I have it very close to a wall and it’s almost an issue. The heater wasn’t in stock and took 30 days for it to be delivered. If this unit isn’t in stock, don’t expect it in a hurry.
by Kglw
5 people found this helpful
Will pay for itself I hope
First impressions: It came well packaged, delivered by a trucking company. Installation was done by a licensed plumber. The LCD display is hard to read looking at the same level, you must look at it from slightly below or the display is unreadable. I finally got the app working after several attempts, somehow it was working with lots of great information and abilities the day after installation. The heat exchanger is quiet and it acts like an air conditioner in my garage, nice cool dehumidified air This hybrid type of water heater is not designed for small enclosed spaces, it needs lots of airspace to function properly, read the manual for details. The low energy usage is the biggest reason I bought this model. If you compare estimated annual costs of this system to an all electric, it pays for itself in 3 years or less.
by Dave
Seems to be working as advertised and was easy to install. It also is helping to keep my garage c...
Seems to be working as advertised and was easy to install. It also is helping to keep my garage cool!
by flashman6692
love it so far
self-installed last week, great output and energy use so far. look for a plumbing company to install, but they just wanted to keep trying to sell their products
by Brandino
Decent water heater BUT
I'll have to admit, I was super excited when we purchased this water heater and had it installed. It worked great from November to March. This month we have been receiving error codes every afternoon. EcoNet Alert - A005 Heat Pump Water Heater Gen 5 Compressor Shutdown: Discharge Temp High and a Hardware Alarm. The unit itself is set to Energy Saver mode. I have called Rheem twice and still to do this no one can give me an answer to what's wrongs. The installer isn't familiar with the units, so thats also a dead end. I was told this unit works efficiently between 40-145 degrees. Yet once the outside temperature nears 70 degrees we seem to get these errors. Any help from Rheem would be greatly appreciated.
by Devildg4671
15 people found this helpful
Noisy
I do believe there would be a significant cost savings over the long term, but we will likely be paying a plumber to move it. The unit sits in our garage, but we can hear it through about half the house. The noise is not just fan noise which would be ok, but there is a definite hum.
by Joe
17 people found this helpful
Excellent product. Works well and seems well built. Also cools the garage, which is a good side b...
Excellent product. Works well and seems well built. Also cools the garage, which is a good side benefit.
by Dennis
2 people found this helpful
Great water heater. Easy install. High efficiency...
Great water heater. Easy install. High efficiency
by LUIS
great efficient water heater
been running this hybrid 50 gal for 10days now. according to the app energy use is super impressive . with 3 people each taking one shower per day this unit on eco mode os using about 2.5 kw in each 24 hr period. used 27kw in 9 days thats 3$ in electricity. on that note its awesome verse a standard 4500watt unit. little confused on why the water input port is at almost the front of the unit and the hit output is about 45 degrees to the left of it makes no sence to me. made install harder as trying to put it in spot witout running a bunch of piping the should have been adjacent to each other on the side or rear. the fan does put out cold air so keep that in mind. prob be great in the summer. i love the wifi app for phone. very easy to use.
by audio131
4 people found this helpful
Showing 1-10 of 1,612 reviews