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Performance Platinum 50 Gal. Tall 12 Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Tank Water Heater

  • Maintenance Free burner system – no filter to clean
  • CA, UT Residents – see disclaimer below before purchasing
  • Provides ample hot water for households with 3-5 people
  • See More Details

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Product Overview

The Rheem Performance Platinum 50 Gal. Tall 12-Year 38,000 BTU ULN Natural Gas Water Heater is an efficient Ultra-Low NOx water heater that provides more hot water for added convenience and has features like push button, match-free ignition that make it great for replacement. Provides ample amount of hot water for households with 3 to 5 people. It also includes a self-cleaning feature for added peace-of-mind. Plus, it's a great value with a warranty that is 6-years longer than standard models.
  • California and Utah residents: this water heater model meets or exceeds Ultra-Low NOX (ULN) emissions requirements for all air quality management districts
  • Great investment and value: warranty is 6-years longer and the water heater includes added features
  • Reliable hot water: delivers 86 Gal. of hot water in the first hour making it ideal for households with 3-5 people or homes with 3 bathrooms
  • Perfect for replacement: features a self-powered gas valve so an electrical outlet is not required and push button ignition for match-free start up
  • Easy to maintain: self-cleaning feature improves tank longevity and maintains efficiency by preventing sediment buildup, premium brass drain valve makes draining easy and safety system is filter- and maintenance-free
  • Longer lasting: high-quality components, like our premium anode rod and brass drain valve, backed by a 12-year warranty and a 3-year in-home labor warranty
  • Easy to choose a reliable hot water solution from Rheem, the global leader in water heating, which will be the perfect fit for your family, here are a few things to look for while making your decision
  • More hot water at a low operating cost
  • Fights sediment and mineral build-up
  • Exclusive fuel shut-off device
  • Designed for easy replacement of your existing water heater
  • Call 1-855-400-2552 before noon for same-day installation service in most areas, or visit our Water Heater Installation page for more information.
  • California residents

Info & Guides

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BrandRheemRheemRheemRheem
NamePerformance 40 Gal. Tall 6 Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Tank Water HeaterPerformance Platinum 50 Gal. Tall 12 Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Tank Water HeaterPerformance 40 Gal. Tall 6 Year 40,000 BTU Natural Gas Power Vent Tank Water HeaterPerformance 75 Gal. Tall 6 Year 76,000 BTU Natural Gas Tank Water Heater
Price
Ratings
(758)
(198)
(1222)
(264)
Nominal Tank Capacity (gallons)40504075
Application TypeResidentialResidentialResidentialResidential
Water Heater ProfileTallTallTallTall
Gas TypeNatural GasNatural GasNatural GasNatural Gas
Vent TypeAtmosphericAtmosphericPower VentAtmospheric
Product Height (in.)58.5 in58.375 in5960.25
Water Heater FeaturesOverheat Protection,Pilot Light Window,Pilot Reset Button,Temperature Pressure Relief Valve,Ultra LoNoxOverheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve,Ultra LoNoxLoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Temperature Pressure Relief ValveOverheat Protection,Pilot Light Window,Pilot Reset Button,Temperature Pressure Relief Valve
BTU Rating38,00038,00040,00076,000
View ProductView ProductView ProductView Product

Specifications

Dimensions

Product Depth (in.)
20.50 in
Product Height (in.)
58.375 in
Product Width (in.)
20.50 in
Tank Valve Size (in.)
.75
Water Connection Size (in.)
.75

Details

Application Type
Residential
BTU Rating
38,000
Commercial/Residential
Residential
Efficiency Level
High
Finish Family
Gray
Fuel Type
Gas
Gas Type
Natural Gas
Household Size
3-5
Indoor/Outdoor
Indoor
Maximum Temperature (F)
160
Minimum Temperature (F)
45
Nominal Tank Capacity (gallons)
50
Pack Size
1
Product Weight (lb.)
140 lb
Rated Tank Capacity (gallons)
48
Recovery Rate at 90F Rise (gallons/hour)
38
Returnable
90-Day
Tank Lining Material
Glass
Tank Warranty
12 Year
Uniform Energy Factor
0.63
Vent Type
Atmospheric
Water Heater Features
Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve,Ultra LoNox
Water Heater Profile
Tall
Wattage (watts)
0

Warranty / Certifications

Certifications and Listings
CSA Certified,FVIR Certified
Labor Warranty
3 Year
Part Warranty
12 Year

Questions & Answers

54Questions18Answers

Is the drain valve made of brass or is it plastic on the platinum tanks?

Asked by dustyfaded April 12, 2021
3
Answers

WHAT kind of IDIOT answers that they dont know right after the company said the answer. Saying your answer is that you dont know is IDIOTIC! DONT ANSWER!

What is the measurement from the top of the tank to the top of the top of the flue

Asked by Bob April 7, 2021
1
Answer

Hi Bob and thank you for your question. It is 2.75'.

I had it for one year ago and i see the prusser valve leaks i opened to release the prusser still leak little bit what i have to do?Thank you

Asked by Amo March 23, 2021
1
Answer

Hi Amo and thank you for your question. For technical issues you would need to call the number on the water heater.

How often should this water heater be flushed? I am told that it is self cleaning, No flush is ne...

Asked by joeeun2 March 5, 2021
2
Answers

if it was a plumber that told you it was self cleaning, they should have their license checked. the manual says AT LEAST annually, but it really depends on how bad your water is entering the building. the first flush should tell you how bad it is if you drain the first 3 to 5 gallons in a clear container.

do these need a expansion tank?

Asked by werners February 25, 2021
3
Answers

Hi werners and thank you for your question. You would need to check with local codes for the need for a thermal expansion tank.

where would an expansion tank be installed on a Rheem Performance Platinum 50 Gal Tall tank?

Asked by Ruff February 16, 2021
2
Answers

Hi Ruff and thank you for your question. The suggested method of controlling thermal expansion is to install an expansion tank in the cold water line between the water heater and the check valve

How much is I stallation

Asked by Don January 25, 2021
1
Answer

Good day Don, for installation inquiries you can contact the Home Depot services at 1-855-400-2552.

Can a water recirculation pump be added to this model?

Asked by Joe January 22, 2021
2
Answers

Hello Joe, Thanks for asking, we would recommend contacting a licensed plumber for the specifics but yes, a recirculation pump can be used on this heater.

I need water heater drain pan with 1.5" height since door is located low close to bottom. Does a...

Asked by West December 24, 2020
1
Answer

Hello West, Thanks for asking, This would depend on local code for your municipality, there's nothing heater side that requires you to have a drain pan, but some local code does.

Does this work with Econet ?

Asked by Jay December 21, 2020
2
Answers

Hello , with PoE (Power over Ethernet) is there any other need for power to the Econet module ? Thus with just Ethernet cable connected to the Econet, it should work. Your product video above shows the econet connected to this water heater. Can you pls confirm ?

Performance Platinum 50 Gal. Tall 12 Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Tank Water Heater - page 2

Customer Reviews

  • 4.5
    out of 198 reviews
  • 75% recommend this product
Filter by:
Showing 1-10 of 198 reviews
6 months later failed...
Been waited 10 days for a part to come to "fix" the very stupid gas controller... that our plumber "Friendly Plumbers" in Salt Lake City "ordered" the part that hasn't arrived... I have to light it twice a day till real help arrives... what a joke. If these units are nightmares and nothing but trouble like the installer said, why don't they stock parts for this silly thing? Big company fail...
by ColdWaterSucks
2 people found this helpful
Excellent performance for our 3 person home. Even after three showers back to back, still plenty ...
Excellent performance for our 3 person home. Even after three showers back to back, still plenty of hot water. Easy temperature control with its convenient panel location.
by Tank
1 person found this helpful
Water heater installed a few days ago. Most difficult part of installation was draining old wate...
Water heater installed a few days ago. Most difficult part of installation was draining old water heater. Plenty of hot water and it is silent compared to old wh. My neighbor replaced his wh last year and had to install twice because first wh (from plumbing supply house) leaked. Rheem from Home Depot is working great!
by Jonathan
3 people found this helpful
20 minutes after my contractor installed the heater, I noticed a small stream of warm water shoot...
20 minutes after my contractor installed the heater, I noticed a small stream of warm water shooting out of the bronze drain faucet. (photo attached). It wasted my contractor as well as my time to install and uninstall the heater. We were so 'fortunate' to catch such a rare occasion. Not a good quality control and waste customers' time and money.
by Alan
Response from RheemJun 26, 2019
Hi Alan,

We are so sorry to hear you had a bad experienced upon installation and hope you were able to call Technical Support at 866-279-4566 for assistance. Please let us know if we can help in the future.

Thank you,
Jennifer rheem
17 people found this helpful
This water heater was the same size as the one I replaced. So the fit was perfect. I installed it...
This water heater was the same size as the one I replaced. So the fit was perfect. I installed it myself I am not a plumber I am a mechanic by trade. I have only had the water heater for 3 months the water's hot no leaks. I am satisfied! I bought this one because it has a 12-year guarantee.
by Lockon7
Response from RheemAug 15, 2018
Hi lockon7,

Thank you for taking time to review the Rheem Performance Platinum 40-Gallon ULN Natural Gas Water Heater.

Glad to hear installation went well and you are enjoying your new heater! If you ever have any questions please call Rheem Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.

Thank you again for choosing Rheem for your water heating needs!

Jennifer rheem
8 people found this helpful
Easy to install. Works great. Always have had good luck...
Easy to install. Works great. Always have had good luck with Rheem.
by Apple
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
by BRIAN
Four weeks after professionally installing this water heater it is already giving me trouble and ...
Four weeks after professionally installing this water heater it is already giving me trouble and I get nothing but a run-around from the manufacturer and Home Depot where I purchased this water heater. Now I am without a water heater again! And I purchased a maintenance agreement. PROBLEMS, PROBLEMS, PROBLEMS.
by Eugen
1 person found this helpful
Works well. No issues at all after a month.
Works well. No issues at all after a month.
by Bill218
Showing 1-10 of 198 reviews