#1 Home Improvement Retailer

Internet #300437337

Model #XG50T12HN38U2

Store SKU #1002306461

Store SO SKU #1002115025

Performance Platinum 50 Gal. Tall 12 Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Tank Water Heater

$989.00
Apply Now
$undefined.00 /mo* suggested payments with months* financingApply Now
  • Maintenance Free burner system – no filter to clean
  • CA, UT Residents – see disclaimer below before purchasing
  • Provides ample hot water for households with 3-5 people
  • View More Details
Store
0 in stock
Text to Me
How to Get It

Frequently Bought Together

Top Rated
+
+
Price:
$98900

Product Overview

The Rheem Performance Platinum 50 Gal. Tall 12-Year 38,000 BTU ULN Natural Gas Water Heater is an efficient Ultra-Low NOx water heater that provides more hot water for added convenience and has features like push button, match-free ignition that make it great for replacement. Provides ample amount of hot water for households with 3 to 5 people. It also includes a self-cleaning feature for added peace-of-mind. Plus, it's a great value with a warranty that is 6-years longer than standard models.
  • California & Utah Residents: this water heater model meets or exceeds Ultra-Low NOX (ULN) emissions requirements for all air quality management districts
  • Great investment and value: warranty is 6-years longer and the water heater includes added features
  • Reliable hot water: delivers 84 gallons of hot water in the first hour making it ideal for households with 3-5 people or homes with 3 bathrooms
  • Perfect for replacement: features a self-powered gas valve so an electrical outlet is not required and push button ignition for match-free start up
  • Easy to maintain: self-cleaning feature improves tank longevity and maintains efficiency by preventing sediment buildup, premium brass drain valve makes draining easy and safety system is filter- and maintenance-free
  • Longer lasting: high-quality components, like our premium anode rod and brass drain valve, backed by a 12-year warranty and a 3-year in-home labor warranty
  • Easy to choose a reliable hot water solution from Rheem, the global leader in water heating, which will be the perfect fit for your family, here are a few things to look for while making your decision
  • Durability
  • Savings and efficiency
  • Features for simplicity
  • Enough hot water
  • Added features
  • Designed for easy replacement of your existing water heater
  • Call 1-855-400-2552 before noon for same-day installation service in most areas, or visit our Water Heater Installation page for more information.
  • Meets 2015 NAECA standards
  • California Residents - See if your county requires water heaters that meet Air Quality Management District Ultra low NOx (ULN) requirements:


  • Click here for more information on Electronic Recycling Programs
  • California residents

Compare Similar Gas Tank Water Heaters

Performance Platinum 50 Gal. Tall 12 Year 40,000 BTU Natural Gas Tank Water Heater
current product
Top RatedPerformance Platinum 50 Gal. Tall 12 Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Tank Water Heater
Performance Platinum 40 Gal. Tall 12-Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Power Damper Tank Water HeaterPerformance Platinum 50 Gal. Tall 12 Year 40,000 BTU Natural Gas ENERGY STAR Tank Water Heater
BrandRheemRheemRheemRheem
NamePerformance Platinum 50 Gal. Tall 12 Year 40,000 BTU Natural Gas Tank Water HeaterPerformance Platinum 50 Gal. Tall 12 Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Tank Water HeaterPerformance Platinum 40 Gal. Tall 12-Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Power Damper Tank Water HeaterPerformance Platinum 50 Gal. Tall 12 Year 40,000 BTU Natural Gas ENERGY STAR Tank Water Heater
Price
$86900
Buy 3 or more $816.86
$98900
$103900
$106900
Ratings
(9882)
(1860)
(120)
(1088)
Nominal Tank Capacity (gallons)50 gal50 gal40 gal50 gal
Application TypeResidentialResidentialResidentialResidential
Water Heater ProfileTallTallTallTall
Vent TypeAtmosphericAtmosphericAtmosphericAtmospheric
Product Height (in.)59.25 in58.75 in63.5 in58.5 in
Household Size3-53-52-43-5
Water Heater FeaturesLoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief ValveOverheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve,Ultra LoNoxOverheat Protection,Self Cleaning,Temperature Pressure Relief Valve,Ultra LoNoxLoNox,Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve
Efficiency LevelHighHighHighHigh
View ProductView ProductView ProductView Product

Specifications

Dimensions

Product Depth (in.)23 inProduct Height (in.)58.75 in
Product Width (in.)23 inTank Valve Size (in.)0.75 in
Water Connection Size (in.)3/4 in

Details

Application TypeResidentialBTU Rating38000
Efficiency LevelHighFinish FamilyGray
Fuel TypeGasGas TypeNatural Gas
Household Size3-5Indoor/OutdoorIndoor
Maximum Temperature (F)160 °FMinimum Temperature (F)45 °F
Nominal Tank Capacity (gallons)50 galPack Size1
Product Weight (lb.)150 lbRated Tank Capacity (gallons)48 gal
Recovery Rate at 90F Rise (gallons/hour)38Returnable90-Day
Tank Lining MaterialGlassTank Warranty12 Year
Uniform Energy Factor0.64Vent TypeAtmospheric
Water Heater FeaturesOverheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve,Ultra LoNoxWater Heater ProfileTall
Wattage (watts)0 W

Warranty / Certifications

Certifications and ListingsCSA Certified,FVIR CertifiedLabor Warranty3 Year
Part Warranty12 Year

Questions & Answers

Typical questions asked about products:

  • Is the product durable?
  • Is the product easy to use?
  • What are the dimensions of the product?

Customer Reviews

  • 4.3
    out of 1,863 reviews
  • 69%recommend this product
Filter by:
Showing 1-10 of 1,863 reviews
Amazing Hot Water Tank!
I purchased this water tank to replace my 25 year old GWS! I hope I have the same luck! Easy to install, quite, great value, fast heating and tons of hot water! I would highly recommend this unit for purchase! The Home Depot was the best to deal with! Great job!
by
    • Recommended
    Not recommended
    After having our other water heater for 19 years, we finally had to replace it. Purchased this supposedly “professional” Rheem water heater and now 2 years later pilot keeps turning off. Called a plumber for an estimate and it was more than the heater, $1,100. Never buying this brand again. Cheap appliances now a days.
    by
    Response from RheemJun 8, 2022
    Hi,

    Thank you for this review. We apologize for the inconvenience you have experienced because of the pilot outage on your water heater. The water heater that you have reviewed includes a 6-year parts and tank warranty. If you are still in need of assistance, please call our Technical Support team at 86—6-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Our experienced analysts will be happy to assist you with warranty parts coverage.

    Derius rheem
      5 found this review helpful
      100 Gallon ULN Gas Water Heater
      Excellent Product. The heat sink nipples included with the water heater does it job. The ease of lighting the pilot with the blinking blue light on the thermostat takes the guesswork out if the pilot is lite. Suggestion is to add 1-1/2" high pavers as base for water heater versus just sitting on the concrete floor.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Failed after 2 years; Rheem warranty support non-existent
      This Rheem water heater had problems after 2 years of usage. The control panel intermittently shuts off the water heater and will not re-light. Usually occurs during hot summer months when temperature in the garage exceeds 100 degrees F. When if fails, we have to wait a day or two before the pilot will re-light. That means a day or two without hot water. I attempted to contact Rheem for warranty support. When I submitted a request on rheem.com, I received an automated email telling me to call the 800 number. When I call the 800 number, either no one answers or they put you on hold forever. The 6-year warranty is useless. I have a different Rheem model with a 12-year warranty at another house. The vapor sensor on that unit failed after 4 years. Rheem products are totally unreliable, will be shopping for a different brand in the future. HomeDepot, which is usually excellent in supporting products they sell, does not stand behind the warranty either. HomeDepot only gives you a 90-day return period on Rheem water heaters.
      by
      Response from RheemJul 27, 2021
      We apologize for the inconvenience and hope the issue has been resolved. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.

      Jennifer rheem
        11 found this review helpful
        Very nice. I like it....
        Very nice. I like it.
        by
        • Verified Purchase
        No hot water
        Our old water heater started leaking so we needed a new hot water heater fast and luckily Home Depot was able to get out the next day. The installer sent by Home Depot was great and did a great job. Unfortunately, the unit is not even a week old and the water heater stopped working. The pilot is on then turns off. We turn it on then it shuts off again. Of course my husband comes home dirty from work and now has no hot water for a shower. This is the second defective major home appliance we have purchased that is defective. We are NEVER using home depot again.
        by
          19 found this review helpful
          My maintenance man installed unit. If there were any issues,...
          My maintenance man installed unit. If there were any issues, he would have relayed that information
          by
          • Verified Purchase
          1 found this review helpful
          6 months later failed...
          Been waited 10 days for a part to come to "fix" the very stupid gas controller... that our plumber "Friendly Plumbers" in Salt Lake City "ordered" the part that hasn't arrived... I have to light it twice a day till real help arrives... what a joke. If these units are nightmares and nothing but trouble like the installer said, why don't they stock parts for this silly thing? Big company fail...
          by
            9 found this review helpful
            Find another brand that doesn’t use Honeywell thermostats!
            Water heater was fabricated 2/13/20 Purchased 3/20 Thermostat failed 7/20 Rheem charges $30 shipping unless you want cold showers for 5 days Thermostat failed again 8/20... gonna be a fun phone call in the morning
            by
            Response from RheemAug 21, 2020
            Hi,

            We apologize for the inconvenience and would like to speak with you in greater detail about your experience. I will be reaching out to the email address you have provided and look forward to speaking with you soon.

            Jennifer rheem
              8 found this review helpful
              Excellent performance for our 3 person home. Even after three showers back to back, still plenty ...
              Excellent performance for our 3 person home. Even after three showers back to back, still plenty of hot water. Easy temperature control with its convenient panel location.
              by
              • Verified Purchase
              • Recommended
              2 found this review helpful
              Showing 1-10 of 1,863 reviews