Performance Platinum 50 Gal. Tall 12 Year 40,000 BTU Natural Gas Tank Water Heater
$799.00
- Maintenance Free burner system – no filter to clean
- CA, UT Residents – see disclaimer below before purchasing
- Provides ample hot water for households with 3-5 people
- View More Details
Product Details
Specifications
Questions & Answers
Mar 19, 2023
Rheem makes junk
I bought a Rheem 40 gallon gas hot water heater less then five years ago. A few weeks ago I noticed it is rusted out. It is still under warranty but the warranty is basically worthless. Rheem is a piece of garbage in a box. Do not buy!!
by
Response from RheemMar 21, 2023
Hi Damion,
Thank you for this review. We apologize for the inconvenience that you have experienced because of the apparent rust condition on your water heater. The water heater that you have reviewed includes a 6-year parts and tank warranty. For assistance, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Our experienced analysts will be happy to assist you with warranty coverage for your water heater.
Derius
Thank you for this review. We apologize for the inconvenience that you have experienced because of the apparent rust condition on your water heater. The water heater that you have reviewed includes a 6-year parts and tank warranty. For assistance, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Our experienced analysts will be happy to assist you with warranty coverage for your water heater.
Derius
Mar 15, 2023
Doing the job. We did install a Grundfos circulator...
Doing the job. We did install a Grundfos circulator to have “instant” hot water in the bathroom farthest from the hot water tank.
by
Response from RheemMar 21, 2023
Hi Ben,
Thank you for this 5-star review! We are glad that your new water heater is getting the job done for you. If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Thank you for this 5-star review! We are glad that your new water heater is getting the job done for you. If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Mar 4, 2023
Do not buy!
I am property manager for 72 units, we had 2 of the Rheem water heaters quit working after 2 years! They are sending a part out to repair it, and wanted me to pay $30 to expedite the part (I didn’t pay )Why should I have to pay for their shoddy equipment? Save your money and buy another brand! First was purchased on 10/12/2020 and had to be replaced on 03/04/2022; second one was purchased 12/15/2020 and quit working on 02/27/2023! Still waiting on the part 03/232/23
by
Response from RheemMar 6, 2023
Hi Sandra,
Thank you for this review. We apologize for the inconvenience that you have experienced because of the performance of your water heater. The water heater that you have reviewed includes a 6-year parts and tank warranty. For assistance with your water heater, and questions on warranty coverage, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Thank you for this review. We apologize for the inconvenience that you have experienced because of the performance of your water heater. The water heater that you have reviewed includes a 6-year parts and tank warranty. For assistance with your water heater, and questions on warranty coverage, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Feb 25, 2023
Leak on bottom of tank.
I installled this water heater on Saturday. Easy enough to install etc. A couple days later the tank started leaking from the bottom. I called Rheem and they said I had to return the unit and replace it at the place I bought it. I’m going to replace this unit but with another brand with better customer service. They did not care at all that they sold a broken water heater and put everything on me to rememdy the situation.
by
Response from RheemFeb 28, 2023
Hi,
Thank you for this review. We apologize for the inconvenience you have experienced because of the leak on your water heater and hope the issue has been resolved. The water heater that you have reviewed includes a 9-year parts and tank warranty, as well as a 2-year labor warranty. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Thank you for this review. We apologize for the inconvenience you have experienced because of the leak on your water heater and hope the issue has been resolved. The water heater that you have reviewed includes a 9-year parts and tank warranty, as well as a 2-year labor warranty. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Feb 15, 2023
Hot and consistent
Water heats very quickly and stays at consistent temperature. It also has an easy knob to adjust temperature or set in vacation mode.
by
Response from RheemFeb 24, 2023
Hi Liv,
Thank you for this 5-star review! We are glad that you are enjoying your new water heater. If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Thank you for this 5-star review! We are glad that you are enjoying your new water heater. If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Feb 15, 2023
So far so good
Replaced a 22 yr. old Rheem 50 Gal. Tall that was still working. Easy installation. So far so good.
by
Response from RheemFeb 15, 2023
Hello,
Thank you for the 5-star review! Glad to hear you are enjoying your new Rheem Water Heater!
Isaiah
Thank you for the 5-star review! Glad to hear you are enjoying your new Rheem Water Heater!
Isaiah
Feb 1, 2023
Pressure Relief Valve
Had problem New Water Heater with pressure relief valve. Rheem replaced part overnight at no cost to me. No more leak. Great company. Great price at HomeDepot.
by
Response from RheemFeb 14, 2023
Hi,
Thank you for this 5-star review! We are glad that you had such a great experience. If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Thank you for this 5-star review! We are glad that you had such a great experience. If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Feb 1, 2023
Reliable Unit. Simple installation
I bought this on 1/29/2023 and planned out what i wanted before my purchase by measuring the exact height so when i headed to HD i was able to buy the exact piece to swap out without the need to revise the copper pipes (which is a pain). This RHEEM 40gallon was perfect in the box, connected easily and honestly recovers so much faster than the 12 year old unit it replaced. Super quiet and fast heating recovery
by
Response from RheemFeb 14, 2023
Hi,
Thank you for this 5-star review! We are glad that your new water heater was a perfect fit and has been working great for you. If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Thank you for this 5-star review! We are glad that your new water heater was a perfect fit and has been working great for you. If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Jan 24, 2023
Garbage
Thermopile not Thermocouple: Thermocouples are better and fail less. Sell replacement thermopiles at Home Depot? Of course not just thermocouples
Plastic drain: In store cost $1 less than metal ones that never break which means it cost Rheem 10c less to install these
Anode rod not magnesium: Why have ones that are healthy for you let alone are not neurotoxic? Because they want folks to be out of it enough to keep buying trash.
Pressure valve: You get 5 uses before it leaks uncontrollably
by
Response from RheemJan 27, 2023
Hi,
Thank you for this review. We apologize for the inconvenience you have experienced and hope the issue has been resolved. The water heater that you have reviewed includes a 6-year parts and tank warranty, as well as a 1-year labor warranty for your convenience. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Thank you for this review. We apologize for the inconvenience you have experienced and hope the issue has been resolved. The water heater that you have reviewed includes a 6-year parts and tank warranty, as well as a 1-year labor warranty for your convenience. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Jan 24, 2023
Garbage product sold by garbage store
Thermopile not Thermocouple: Thermocouples are better and fail less. Sell replacement thermopiles at Home Depot? Of course not just thermocouples
Plastic drain: In store cost $1 less than metal ones that never break which means it cost Rheem 10c less to install these
Anode rod not magnesium: Why have ones that are healthy for you let alone are not neurotoxic? Because they want folks to be out of it enough to keep buying trash.
Pressure valve: You get 5 uses before it leaks uncontrollably
by
Response from RheemJan 27, 2023
Hi,
Thank you for this review. We apologize for the inconvenience you have experienced and hope the issue has been resolved. The water heater that you have reviewed includes a 6-year parts and tank warranty, as well as a 1-year labor warranty for your convenience. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Thank you for this review. We apologize for the inconvenience you have experienced and hope the issue has been resolved. The water heater that you have reviewed includes a 6-year parts and tank warranty, as well as a 1-year labor warranty for your convenience. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Compare Similar Gas Tank Water Heaters
Top Rated | Top Rated |  |  | |
| Brand | Rheem | Rheem | Rheem | Rheem |
| Name | Performance Plus 40 Gal. Tall 9 Year 40,000 BTU Natural Gas Tank Water Heater | Performance Platinum 50 Gal. Tall 12 Year 40,000 BTU Natural Gas Tank Water Heater | Performance Platinum 50 Gal. Tall 12 Year 40,000 BTU Natural Gas ENERGY STAR Tank Water Heater | Performance Platinum 50 Gal. Tall 12 Year 36,000 BTU Liquid Propane ENERGY STAR Tank Water Heater |
| Price | $65900 Buy 3 or more $619.46 | $86900 Buy 3 or more $816.86 | $106900 | $113500 |
| Ratings | (11636) | (10927) | (1121) | (541) |
| Nominal Tank Capacity (gallons) | 40 gal | 50 gal | 50 gal | 50 gal |
| Gas Type | Natural Gas | Natural Gas | Natural Gas | Propane |
| Vent Type | Atmospheric | Atmospheric | Atmospheric | Atmospheric |
| Application Type | Residential | Residential | Residential | Residential |
| Product Height (in.) | 60.25 in | 59.25 in | 58.5 in | 58.5 in |
| Tank Warranty | 9 Year | 12 Year | 12 Year | 12 Year |
| Household Size | 2-4 | 3-5 | 3-5 | 3-5 |
| Product Width (in.) | 19.5 in | 21.5 in | 21.75 in | 21.75 in |
| THD SO SKU | 1000111159 | 1001020883 | 1001020862 | 1000892319 |
| View Product | View Product | View Product | View Product |
Related Products
Explore More on homedepot.com
Doors & Windows
Furniture
Outdoor Living
Plumbing
