Internet # 312741511

Model # XE65T10H45U0

Rheem

Performance Platinum 65 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Heat Pump Water Heater

Name: Performance Platinum 65 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Heat Pump Water Heater
Brand: Rheem
SKU: 1005205475
Price: 2267 USD
Availability: InStock
Rating: 4.2018 (2696 reviews)

(2696)Questions & Answers (1317)

$226700

Limit 5 per order

$undefined.00 /mo* suggested payments with months* financing

Hybrid electric heat pump saves up to $315 in annual energy costs
Built-in Wi-Fi enables control and monitoring at home or away
Demand Response Compliant for States Requiring Utility Management
View More Details

Product Details

This Performance Platinum hybrid smart tank electric water heater gives your home hot water, while also saving you on energy costs. It's highly durable for long-term use with stainless steel elements that prevent build-up. It's also a smart appliance with built-in EcoNet Wi-Fi. You can manage the heating schedule and track weekly, monthly and yearly energy usage on your mobile device.

Provides an estimated energy cost savings of more than $269 per year
Pays for itself in energy cost savings thanks to an amazing 3.85 uniform energy factor and features that deliver long-term savings
Built-in EcoNet Wi-Fi technology allows you to manage hot water and avoid cold showers, track weekly, monthly and yearly energy usage and manage heating schedule from your mobile device
Reduces carbon footprint with 75% reduction in energy use
ENERGY STAR-certified so it may be eligible for rebates in your area; check for rebates through your state and local government or electric utility provider
Fights sediment build-up at the bottom of the tank to prolong tank life and maintain efficiency
Provides more hot water than many standard residential electric models
Easily accessible electrical junction box for convenient hook up and drop-in replacement for nearly any standard electric water heater
Duct colder exhaust air into your attic, another room or out of your home
Premium brass drain valve for easy draining and stainless steel elements that prevent buildup
10-year warranty with one-year in-home labor warranty
Leak detection and auto shutoff sold separately, upgrade to Proterra HS models for built in leak detection and auto shutoff
If your utility requires a grid connection, connect without any additional costs and save more with off-peak scheduling
Savings and efficiency information is located on product specification documents
As with any Wi-Fi connected device, for best performance use your phone or tablet to check the Wi-Fi signal strength in the area where the water heater will be installed prior to purchase
Call 1-855-400-2552 before noon for same-day installation service in most areas, or visit our Water Heater Installation page for more information.

Return Policy
California residents

Additional Resources

From the Manufacturer

Questions & Answers

Q:what is the actual listed DB sound power rating for this unit?

by|Oct 3, 2023

0 Answer

Answer This Question

Q:Does this Heat pump water heater require exhaust /vented to the outside

by|Sep 29, 2023

1 Answer

Answer This Question

A: Hi techx and thank you for your question. No it does not.

by|Oct 2, 2023

Q:Hi, what is the noise level rating for this item: rheem performance platinum, 50 gallon heat pump hot water tank

by|Sep 27, 2023

1 Answer

Answer This Question

A: Hi Charles and thank you for your question. The noise level can vary based on acoustics of the environment. Therefore, we cannot provide a guaranteed noise level.

by|Oct 3, 2023

1 found this answer helpful

Q:Do I need to install a heat trap on the cold water inlet, if the water is coming from the ceiling?

by|Sep 26, 2023

1 Answer

Answer This Question

A: Hi DJ12 and thank you for your question. The units come with heat trap nipples.

by|Sep 27, 2023

Customer Reviews

4.3 out of 5

(2,696)

4.3
out of 2,696 reviews
67% recommend this product

1809

336

142

105

304

Filter by:

Showing 1-10 of 2,696 reviews

Sep 28, 2023

Easy do-it-yourself installation. Have it operating in the heat pump-only mode. The machine hardly runs at all and supplies plenty of hot water at 118 degrees. The heater is in the garage and you can barely hear it operating as the fan blows out cool air, I have not tried setting up the WIFI app as it does not affect the daily heater's operation. This is my second hybrid water heater system. You can't beat the efficiency they produce for the small amount of electricity or in my case solar energy these hybrid systems use.

Hello James,

We are happy to hear you are enjoying the energy saving benefits of this Rheem Hybrid Water Heater. Thank you for the 5-star review and for choosing Rheem for your home!

Isaiah rheem

Sep 23, 2023

Water Heater Died After 2 Months

My new heat pump water heater simply died/won't turn on after just 2 months of normal use. The circuit breaker did not trip (so that wasn't the issue) but even after I reset it, the water heater still won't turn on. This happened Friday evening and of course Rheem's customer support is only open 8:00-5:00 Monday-Friday, so now for the next 3 days (or more) my family will have no hot water after spending $2000 on this unit. I will post an update on how Rheem will handle this issue.

Hi Harris,

Thank you for this review. We apologize for the inconvenience you have experienced and hope the issue has been resolved. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius rheem

2 found this review helpful

Sep 21, 2023

Exceeded expectations

Replaced 50 gallon gas water heater. The plumber never called back after viewing for install. So I installed myself. You may want to have Home Depot set up the install instead of hiring a plumber. Purchase was made in order to go electric now that we have solar on the roof. The heat pump mode alone has provided plenty of hot water with a quick recovery. We have 5 adults in a large house. Zip code 93551. Cold tap starts at 67 degrees F. Water heater is in our garage. The pump is relatively quiet (box fan on medium). Air from the exhaust is quite cold.

Hi,

Thank you for this 5-star review. If you need assistance with your water heater, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.

Derius rheem

Recommended

2 found this review helpful

Sep 13, 2023

Replaced a 22 year old AO Smith (previous homeowner). Although we thought the old water heater worked well, we always seemed to run out of hot water. Since installing this Rheem 65 gal water heater not only do we never run out of hot water - our electric bill has dropped by one third. We are very pleased with the app as well. We are able to monitor our usage. Worth the extra cost of a non hybrid. Has a $500 rebate from our power company. We should have installed this 2 years ago!

Hi Art,

Thank you for this 5-star review. We are glad that your new water heater works so well for you. If you need assistance with your water heater, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.

Derius rheem

Verified Purchase

1 found this review helpful

Sep 11, 2023

Great Product!

I replaced a 20 year old gas water heater with this heat pump water heater. I had it delivered to the local home Depot and it arrived in good condition. It was fairly easy to install, especially given that this was the first time I had replaced a water heater. The only challenge I had was that I could not set up the smart functions using my android phone. I tried for 15 minutes and gave up. I tried an iOS device and it was able to connect immediately. From there, setup was very easy. I am running mine in heat pump only mode. Overall I'm very satisfied with the purchase and it is performing very well. The cost to run this is much lower than my gas water heater.

Hello Sean,

We are happy to hear you are enjoying your new hybrid water heater! Thank you for taking the time to write this review. For assistance with getting the EcoNet App connected, please contact our dedicated EcoNet Support Team at 800.255.2388 between the hours of 8 AM and 8 PM EST and one of our analysts will be happy to help you. Thank you for choosing Rheem!

Isaiah rheem

Recommended

Sep 6, 2023

The unit is functioning perfectly, I have it set to ecomode, and we're averaging 8.96 kw of energy each week, much less than the normal, resistance heated water heater that we replaced.

Hi Frankie,

Thank you for this 5-star review. We are glad that your new water heater works so well for you. If you need assistance with your water heater, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.

Derius rheem

Verified Purchase

1 found this review helpful

Aug 30, 2023

Was relatively easy for our installer to put in place. He complained about the hot and cold water connections not being both on the top of the unit, as is generally common. Not too noisy. Looks pretty good (for a water heater) in the corner of the work shop. I recommend it, especially if you can find a local rebate (I found one in California that is available until at least the end of the year.)

Hi,

Thank you for this 5-star review. We are glad that installation of your new water heater has proven well fitted for you. If you need assistance with your water heater, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.

Derius rheem

Verified Purchase

1 found this review helpful

Aug 30, 2023

Works great as expected, waiting to see the savings!

Hi Kenneth,

Thank you for this 5-star review. We are glad that your new water heater works so well for you. If you need assistance with your water heater, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.

Derius rheem

Verified Purchase

Aug 19, 2023

Buy the model with NO auto shut off!

Installation was a breeze, taking 2 hours with hot water 45 minutes later. Super efficient, using only 1/6th of what my old unit needed. Love it! My problem is w/the auto shut off valve. It randomly shuts off the water. The app does not permit you to reset the valve - you have to clear the error manually. Tired of messing with it I removed the auto shutoff module and unplugged the thermocouple. Buy the other one without the auto-shutoff and save yourself $200.

Hi,

Thank you for this review. We apologize for the inconvenience you have experienced with the automatic shut-off valve on your water heater and hope the issue has been resolved. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.

Derius rheem

4 found this review helpful

Aug 19, 2023

Already saving money! The app tracks it!

Saved $800 at checkout with Maryland rebate by phone! Already running at only ~0.5-0.75kwh per day. Also, Ignore any comments about the heat pump noise. A small fan runs and you hear some compressor noise. We have a small boiler room that is across the hall from a bedroom. The louvered door required for this HW heater means some noise gets through. We completely mitigate that by setting the heating schedule with the wifi app to stop at 10PM and turn on at 7:00AM. Wakey wakey!

Recommended

1 found this review helpful

0/0

Compare Similar Heat Pump Water Heaters

	Best Seller	current product Top Rated	Top Rated
Brand	Rheem	Rheem	Rheem	Rheem
Name	Performance Platinum 50 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater	Performance Platinum 65 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Heat Pump Water Heater	ProTerra 65 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater with Leak Detection & Auto Shutoff	Performance Platinum 80 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater
Price	$169900	$226700	$238900	$273600
Ratings	(2696)	(2696)	(2696)	(2696)
Nominal Tank Capacity (gallons)	50 gal	65 gal	65 gal	80 gal
First Hour of Delivery (gallons/hr)	67	75	75	87
	View Product	View Product	View Product	View Product

See All Servies

Internet # 312741511

Model # XE65T10H45U0

Rheem