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Internet #312741511

Model #XE65T10H45U0

Performance Platinum 65 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater

  • Hybrid electric heat pump saves up to $430 in annual energy costs
  • Built-in WiFi enables control and monitoring at home or away
  • Provides ample hot water for homes with 3+ bathrooms / 3-5 people
  • See More Details

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Product Overview

The Rheem ProTerra Electric hybrid is the smartest, quietest and most efficient water heater on the market. It features a hybrid heat pump design making it 400% more efficient than standard electric water heaters. It's so efficient, it pays for itself in 2-3 years and has an estimated energy cost savings of up to $4,300 over 10-years. Plus, it's energy rebate eligible—super high efficiency means it could be eligible for state, local or utility rebates. It's smart: with its built-in WiFi and the EcoNet app, you can check hot water availability, track energy usage and can control its modes; choose the efficiency or performance you want. As Performance Platinum, it comes with a 10-year warranty and 1-year in-home labor warranty.
  • Provides an estimated energy cost savings of more than $430 per year
  • Pays for itself in 2-3 years thanks to an amazing 3.85 uniform energy factor and features that deliver long-term savings
  • Smartest: built-in EcoNet Wi-Fi technology allows you to manage hot water and avoid cold showers; track weekly, monthly & yearly energy usage; and manage heating schedule your mobile device
  • Sustainable: reduces Carbon footprint with 75% reduction in energy use
  • Save even more with Energy Star rebates: it's Energy Star certified so it may be eligible for rebates in your area. Check for rebates through your state and local government or electric utility provider
  • Self-cleaning: fights sediment build-up at the bottom of the tank to prolong tank life and maintain efficiency
  • More hot water: provides more hot water than many standard residential electric models providing ample hot water for households with 3-5 people or homes with 3+ bathrooms
  • Easy installation: easily accessible electrical junction box for convenient hook up and drop-in replacement for nearly any standard electric water heater
  • Ductable: Duct colder exhaust air into your attic, another room or out of your home
  • Easy to maintain: premium brass drain valve for easy draining and stainless steel elements that prevent buildup
  • Warranty: 10-year warranty with 1-year in-home labor warranty
  • Leak Detection and Auto Shutoff sold separately, upgrade to Proterra HS models for built in Leak Detection and Auto Shutoff
  • Demand Response Ready: if your utility requires a grid connection, connect without any additional costs and save more with Off-peak Scheduling
  • Savings & efficiency information is located on Product Specification documents
  • As with any WiFi connected device, for best performance use your phone or tablet to check the Wi-Fi signal strength in the area where the water heater will be installed prior to purchase.
  • Click here for more information on the federal tax credit rebate and certification
  • Call 1-855-400-2552 before noon for same-day installation service in most areas, or visit our Water Heater Installation page for more information.



  • California residents

Info & Guides

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BrandWestinghouseRheemRheemStiebel Eltron
Name80 Gal. Lifetime 4500-Watt Electric Water Heater with Durable 316 l Stainless Steel TankPerformance Platinum 65 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water HeaterProTerra 80 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater with Leak Detection & Auto Shutoff58 Gal. Heat Pump Hybrid Electric Water Heater
Price
Ratings
(380)
(1489)
(1489)
(7)
Nominal Tank Capacity (gallons)80658058
Application TypeCommercialResidentialResidentialResidential
Water Heater ProfileMediumTallTallTall
Efficiency LevelSuper HighSuper HighSuper High
Water Heater FeaturesTemperature Pressure Relief ValveGlass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFiGlass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFiOverheat Protection,Self Cleaning,Temperature Pressure Relief Valve
Fuel TypeElectricElectricElectricHybrid
Product Height (in.)6965 in75 in60.8125
Commercial/ResidentialCommercialResidentialResidentialResidential
Smart Home Smart Home EnabledSmart Home Enabled
View ProductView ProductView ProductView Product

Specifications

Dimensions

Kilo Watt
4.5
Product Depth (in.)
24.25 in
Product Height (in.)
65 in
Product Width (in.)
24.25 in
Tank Valve Size (in.)
0.75
Water Connection Size (in.)
0.75

Details

Amperage (amps)
20.83 A
Application Type
Residential
Commercial/Residential
Residential
Efficiency Level
Super High
Electricity Phase
Single Phase
Finish Family
Gray
First Hour of Delivery (gallons/hr)
75
Fuel Type
Electric
Household Size
5+
Indoor/Outdoor
Indoor
Maximum Temperature (F)
150
Minimum Temperature (F)
110 °F
Nominal Tank Capacity (gallons)
65
Number of Elements
2
Pack Size
1
Power Options
Hardwired
Product Weight (lb.)
262 lb
Rated Tank Capacity (gallons)
59
Remote Access
Remote Access
Required Volt Connection
240 volt
Requires Hub?
No Hub Required
Returnable
90-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Tank Lining Material
Glass
Tank Warranty
10 Year
Uniform Energy Factor
3.85
Voice Control Hub Required
No Voice Control
Water Heater Features
Glass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFi
Water Heater Profile
Tall
Wattage (watts)
4500
Works With
Alexa

Warranty / Certifications

Certifications and Listings
UL Listed
Labor Warranty
1 Year
Part Warranty
10 Year

Questions & Answers

716Questions14Answers

This product is only electric?

Asked by Tonyswife April 11, 2021
0
Answers

As described this product uses the hot air around to heat the water in the process cooling the s...

Asked by Tonyswife April 11, 2021
0
Answers

Which drain pan? from the manual it would seem like it needs the drain pan to be *at most* 2 in ...

Asked by Soulhunter April 10, 2021
0
Answers

Madam/Sir, With the water heaters sold at "box stores", is the quality less? Plummer Web sites s...

Asked by Kentucky April 10, 2021
0
Answers

Can installation be outside ?

Asked by Sandra April 7, 2021
2
Answers

I don't think it's meant to be outside. It probably should be installed inside a garage or in the attic. It would definitely need to be protected from the weather.

Hello, can this be installed in a crawlspace? Thank you.

Asked by Leo April 7, 2021
2
Answers

Hi Leo and thank you for your question. There is not enough information to answer your question. Please call 800-995-0982.

Does this unit require a special drain and venting ductwork? We are considering moving from stand...

Asked by CZ April 6, 2021
2
Answers

It does not need the duct work that a gas water heater needs. It needs a supply of air for the heat pump to work, but a basement should be adequate. It needs a place for the condensate from the heat pump to drain. The amount of condensate will depend on the humidity in your basement.

Basement installation. Does this require a power supply at the same power as an electric dryer?

Asked by CZ April 6, 2021
2
Answers

Yes, like a regular electric hot water heater it required a dedicated 220 line (like an electric dryer)

how will this do in the winter if placed in a heated garage next to a oil boiler?

Asked by cw April 5, 2021
3
Answers

Hi cw and thank you for your question. The unit is designed to work with an Ambient operating range: 37-145° F

Does this require a dedicated 240 volt line?

Asked by Pickleback April 1, 2021
3
Answers

Hi Pickleback and thank you for your question. Yes it does.

Performance Platinum 65 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater - page 2

Customer Reviews

  • 4.5
    out of 1,494 reviews
  • 82% recommend this product
Filter by:
Showing 1-10 of 1,494 reviews
Excellent product. Works well and seems well built. Also cools the garage, which is a good side b...
Excellent product. Works well and seems well built. Also cools the garage, which is a good side benefit.
by Dennis
Great water heater. Easy install. High efficiency...
Great water heater. Easy install. High efficiency
by LUIS
great efficient water heater
been running this hybrid 50 gal for 10days now. according to the app energy use is super impressive . with 3 people each taking one shower per day this unit on eco mode os using about 2.5 kw in each 24 hr period. used 27kw in 9 days thats 3$ in electricity. on that note its awesome verse a standard 4500watt unit. little confused on why the water input port is at almost the front of the unit and the hit output is about 45 degrees to the left of it makes no sence to me. made install harder as trying to put it in spot witout running a bunch of piping the should have been adjacent to each other on the side or rear. the fan does put out cold air so keep that in mind. prob be great in the summer. i love the wifi app for phone. very easy to use.
by audio131
My first review wasn't good due to receiving a defective unit. I've now have the second water in ...
My first review wasn't good due to receiving a defective unit. I've now have the second water in service for three weeks and it is working great. The heater, set at 126, is providing adequate amounts of hot water. I'm impressed with the low electric usage. According to the ECONet app it has used less than 10Kwh over the last 6 days. Of course there is only one person using hot water in my house so that helps. So far, I'm very pleased with the water heater. I'm hoping it will prove to be a reliable unit and a good investment. Time will tell.
by HomeDepotCustomer
3 people found this helpful
This is great water heater with only one thing that's really upsetting
The water heater works as expected, installation is not complicated (only it weights more than standard water heaters). But I'm giving one start to this item because I set water heater mode to "Heat Pump", and still it's engaging resistance heating elements that are using 3Kw+ of energy. Causing huge power consumption. I would expect that heater would run the only heat pump in "Heat Pump" mode.
by Aleksei
Response from RheemJan 31, 2021
Hi,

Please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you with your questions.

Jennifer rheem
6 people found this helpful
Bought this to replace a GE Geospring hybrid water heater that was about 10 years old. Only had t...
Bought this to replace a GE Geospring hybrid water heater that was about 10 years old. Only had the water heater installed for a few weeks now. Installed the water heater myself. Everything went smoothly except for 3 things. 1st, when the manufacturer installed the automatics shut off value, it leaked, this was Rheem's connection, not mine. I was able to tilt the water heater back a bit while tightening the value about an 1/8 of a turn. It ended up stopping the leak. The 2nd issue was that in the process of switching out the water heater, some water got on the floor. Well, this water heater has a automatic shut off vale when it detects water on the floor, so the automatic shut off kept closing. There doesn't seem to be an override on the display on the water heater itself. This brings me to the 3rd issue, I had some trouble setting up the app. I could not get it to work on my android phone at first and so I tried my wife's iphone. I got it to work on the iphone and them my android app started to work. There was a shut off value override in the app. It would have been nice to have an override on the water heater itself. Overall, I'm happy with the water heater. Hopefully I won't have any issues for a long time. I currently have the condensation drain just draining into a bucket. I'm contemplating whether to drill a hole in my wall for the condensation drain.
by Mike
8 people found this helpful
"Great Investment and Very Easy to Install"-Do not pay a plumber to install-DIY.
Just got through installing a RHEEM performance platinum hybrid water heater 50 gal. (Model #XE50T10H45U0) with Shark bite attachments to the top copper fittings connected via Pex for a very easy install. Home Depot wanted $825 to install, another local plumber $425. I followed this video on YouTube (https://www.youtube.com/watch?v=ASJYZS92-Bo&t=687s) with my (Pex materials, clapping, etc.) parts costing around $100 and installed myself with help from my son-Two people make it much easier. Home Depot price for Rheem water heater was $1,299, Subtotal, Discount -$600.00 (on Sale on slickdeals via Home Depot) Shipping $75.00, FL Sales Tax $50.31, Order Total $824.31, Utility rebate -$500=$324.31+ $100 above parts $424.31 TOTAL PRICE, Not bad, Cannot wait for the summer months here in Orlando, Florida to see if this unit will cool down my Non-Air Conditioned Garage.
by Zama747
20 people found this helpful
I installed it myself no problems happy with it so far only been in about 3 weeks
I installed it myself no problems happy with it so far only been in about 3 weeks
by Tp
5 people found this helpful
My plumber had never put one of these in before, so it took him awhile, but he got it. We have ha...
My plumber had never put one of these in before, so it took him awhile, but he got it. We have had it a couple months now, and really like it. It has very good capacity for hot water and we keep it about 112°. The only thing I don't like is when I put it in vacation mode, it doesn't stay there. It switches back to normal. So I just turn it down as low as it will go. The app is also pretty worthless. It also does not keep it at whatever I change it to. But other than that I am extremely happy with it! If I could figure out how to fix those issues, I would give it 5 stars.
by Happy
7 people found this helpful
Best home efficiency investment ever! Replaced a past end-of-life oil-fired 50 gallon water heate...
Best home efficiency investment ever! Replaced a past end-of-life oil-fired 50 gallon water heater that burned a gallon a day ($2.00) for domestic hot water with a new 65 gallon Proterra that consumes LESS THAN 2 kWh ($0.35). Finding the right installer was important, but the unit went in easily. Minting savings as I review this!
by ROBERT
4 people found this helpful
Showing 1-10 of 1,494 reviews