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Model #XE65T10H45U0

Store SKU #1005205475

Performance Platinum 65 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater

  • Hybrid electric heat pump saves up to $430 in annual energy costs
  • Built-in WiFi enables control and monitoring at home or away
  • Provides ample hot water for homes with 3+ bathrooms / 3-5 people
  • See More Details

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Product Overview

The Rheem ProTerra Electric hybrid is the smartest, quietest and most efficient water heater on the market. It features a hybrid heat pump design making it 400% more efficient than standard electric water heaters. It's so efficient, it pays for itself in 2-3 years and has an estimated energy cost savings of up to $4,300 over 10-years. Plus, it's energy rebate eligible—super high efficiency means it could be eligible for state, local or utility rebates. It's smart: with its built-in WiFi and the EcoNet app, you can check hot water availability, track energy usage and can control its modes; choose the efficiency or performance you want. As Performance Platinum, it comes with a 10-year warranty and 1-year in-home labor warranty.
  • Provides an estimated energy cost savings of more than $430 per year
  • Pays for itself in 2-3 years thanks to an amazing 3.85 uniform energy factor and features that deliver long-term savings
  • Smartest: built-in EcoNet Wi-Fi technology allows you to manage hot water and avoid cold showers; track weekly, monthly & yearly energy usage; and manage heating schedule your mobile device
  • Sustainable: reduces Carbon footprint with 75% reduction in energy use
  • Save even more with Energy Star rebates: it's Energy Star certified so it may be eligible for rebates in your area. Check for rebates through your state and local government or electric utility provider
  • Self-cleaning: fights sediment build-up at the bottom of the tank to prolong tank life and maintain efficiency
  • More hot water: provides more hot water than many standard residential electric models providing ample hot water for households with 3-5 people or homes with 3+ bathrooms
  • Easy installation: easily accessible electrical junction box for convenient hook up and drop-in replacement for nearly any standard electric water heater
  • Ductable: Duct colder exhaust air into your attic, another room or out of your home
  • Easy to maintain: premium brass drain valve for easy draining and stainless steel elements that prevent buildup
  • Warranty: 10-year warranty with 1-year in-home labor warranty
  • Leak Detection and Auto Shutoff sold separately, upgrade to Proterra HS models for built in Leak Detection and Auto Shutoff
  • Demand Response Ready: if your utility requires a grid connection, connect without any additional costs and save more with Off-peak Scheduling
  • Savings & efficiency information is located on Product Specification documents
  • As with any WiFi connected device, for best performance use your phone or tablet to check the Wi-Fi signal strength in the area where the water heater will be installed prior to purchase.
  • Click here for more information on the federal tax credit rebate and certification
  • Call 1-855-400-2552 before noon for same-day installation service in most areas, or visit our Water Heater Installation page for more information.



  • California residents

Info & Guides

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BrandRheemRheemRheemRheem
NamePerformance Platinum 40 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water HeaterPerformance Platinum 65 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water HeaterProTerra 65 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater with Leak Detection & Auto ShutoffPerformance Platinum 80 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater
Price
Ratings
(1555)
(1555)
(1555)
(1555)
Nominal Tank Capacity (gallons)40656580
Application TypeResidentialResidentialResidentialResidential
Water Heater ProfileTallTallTallTall
Efficiency LevelSuper HighSuper HighSuper HighSuper High
Water Heater FeaturesGlass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFiGlass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFiGlass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFiGlass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFi
Smart HomeSmart Home EnabledSmart Home EnabledSmart Home EnabledSmart Home Enabled
Fuel TypeElectricElectricElectricElectric
Product Height (in.)63 in65 in65 in75 in
Commercial/ResidentialResidentialResidentialResidentialResidential
View ProductView ProductView ProductView Product

Specifications

Dimensions

Kilo Watt
4.5
Product Depth (in.)
24.25 in
Product Height (in.)
65 in
Product Width (in.)
24.25 in
Tank Valve Size (in.)
0.75
Water Connection Size (in.)
0.75

Details

Amperage (amps)
20.83 A
Application Type
Residential
Commercial/Residential
Residential
Efficiency Level
Super High
Electricity Phase
Single Phase
Finish Family
Gray
First Hour of Delivery (gallons/hr)
75
Fuel Type
Electric
Household Size
5+
Indoor/Outdoor
Indoor
Maximum Temperature (F)
150
Minimum Temperature (F)
110 °F
Nominal Tank Capacity (gallons)
65
Number of Elements
2
Pack Size
1
Power Options
Hardwired
Product Weight (lb.)
262 lb
Rated Tank Capacity (gallons)
59
Remote Access
Remote Access
Required Volt Connection
240 volt
Requires Hub?
No Hub Required
Returnable
90-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Tank Lining Material
Glass
Tank Warranty
10 Year
Uniform Energy Factor
3.85
Voice Control Hub Required
No Voice Control
Water Heater Features
Glass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFi
Water Heater Profile
Tall
Wattage (watts)
4500
Works With
Alexa

Warranty / Certifications

Certifications and Listings
UL Listed
Labor Warranty
1 Year
Part Warranty
10 Year

Questions & Answers

729Questions17Answers

Does the unit come with the outlet duct adapter in the box?

Asked by Jason May 13, 2021
0
Answers

Could you please help confirm that the Rheem product pages correctly show the Max Single Shower M...

Asked by AJ May 12, 2021
1
Answer

Hi AJ and thank you for your question. For assistance with your question, please call 800-995-0982 Mon – Fri: 9am to 6pm est.

Could you please help confirm that the Rheem product pages correctly show the Max Single Shower M...

Asked by AJ May 12, 2021
1
Answer

Hi AJ and thank you for your question. For assistance with your question, please call 800-995-0982 Mon – Fri: 9am to 6pm est.

Is it possible to turn OFF the wireless/wi-fi on this unit?

Asked by remutaka May 3, 2021
3
Answers

Hi remutaka and thank you for your question. There was no information found, please call 800-255-2388 Mon – Sun: 8am to 8pm EST.

Can the mode set to electric only permanently for the winter months?

Asked by Uli April 28, 2021
2
Answers

Hi Uli and thank you for your question. There is no information about that in the use and care manual. Please call EcoNet 800-255-2388 Mon – Sun: 8am to 8pm EST.

Can this be installed outside on a deck and in a little shed??? This is Florida, any contraindica...

Asked by Lyle April 23, 2021
1
Answer

Hi Lyle and thank you for your question. you would need to check local codes.

Can this be used in a double wide mobile home?

Asked by Dan April 21, 2021
2
Answers

Hi Dan and thank you for your question. You would need to check local codes as there is nothing in the manual about mobile/double wife homes.

I just read the anode rods in the hybrid water heaters are not replaceable. Since the recommended...

Asked by Jarsyl April 20, 2021
2
Answers

Hi Jarsyl and thank you for your question. To better answer your question, please contact our HD.com customer service department at 1-800-466-3337 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.

What are the dimensions of the packaging of this heater? Want to see if this will fit in my car

Asked by ar April 18, 2021
3
Answers

The unit has to remain upright during transport, so you'd need a very tall car, or a pickup truck. The unit is 63 inches high, in the box, closer to 67 inches. Laying it on its side is likely to damage either the glass liner of the tank, or the rods/coils within it.

For model XE40T10HS45U0 what material are the connections? cold water inlet, hot water outlet. ...

Asked by soulhunter April 17, 2021
2
Answers

Hi soulhunter and thank you for your question. The fittings are electro zinc plated and polypropylene lined.

Performance Platinum 65 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater - page 2

Customer Reviews

  • 4.5
    out of 1,555 reviews
  • 82% recommend this product
Filter by:
Showing 1-10 of 1,555 reviews
Will pay for itself I hope
First impressions: It came well packaged, delivered by a trucking company. Installation was done by a licensed plumber. The LCD display is hard to read looking at the same level, you must look at it from slightly below or the display is unreadable. I finally got the app working after several attempts, somehow it was working with lots of great information and abilities the day after installation. The heat exchanger is quiet and it acts like an air conditioner in my garage, nice cool dehumidified air This hybrid type of water heater is not designed for small enclosed spaces, it needs lots of airspace to function properly, read the manual for details. The low energy usage is the biggest reason I bought this model. If you compare estimated annual costs of this system to an all electric, it pays for itself in 3 years or less.
by Dave
Seems to be working as advertised and was easy to install. It also is helping to keep my garage c...
Seems to be working as advertised and was easy to install. It also is helping to keep my garage cool!
by flashman6692
love it so far
self-installed last week, great output and energy use so far. look for a plumbing company to install, but they just wanted to keep trying to sell their products
by Brandino
Decent water heater BUT
I'll have to admit, I was super excited when we purchased this water heater and had it installed. It worked great from November to March. This month we have been receiving error codes every afternoon. EcoNet Alert - A005 Heat Pump Water Heater Gen 5 Compressor Shutdown: Discharge Temp High and a Hardware Alarm. The unit itself is set to Energy Saver mode. I have called Rheem twice and still to do this no one can give me an answer to what's wrongs. The installer isn't familiar with the units, so thats also a dead end. I was told this unit works efficiently between 40-145 degrees. Yet once the outside temperature nears 70 degrees we seem to get these errors. Any help from Rheem would be greatly appreciated.
by Devildg4671
5 people found this helpful
Noisy
I do believe there would be a significant cost savings over the long term, but we will likely be paying a plumber to move it. The unit sits in our garage, but we can hear it through about half the house. The noise is not just fan noise which would be ok, but there is a definite hum.
by Joe
8 people found this helpful
Excellent product. Works well and seems well built. Also cools the garage, which is a good side b...
Excellent product. Works well and seems well built. Also cools the garage, which is a good side benefit.
by Dennis
2 people found this helpful
Great water heater. Easy install. High efficiency...
Great water heater. Easy install. High efficiency
by LUIS
great efficient water heater
been running this hybrid 50 gal for 10days now. according to the app energy use is super impressive . with 3 people each taking one shower per day this unit on eco mode os using about 2.5 kw in each 24 hr period. used 27kw in 9 days thats 3$ in electricity. on that note its awesome verse a standard 4500watt unit. little confused on why the water input port is at almost the front of the unit and the hit output is about 45 degrees to the left of it makes no sence to me. made install harder as trying to put it in spot witout running a bunch of piping the should have been adjacent to each other on the side or rear. the fan does put out cold air so keep that in mind. prob be great in the summer. i love the wifi app for phone. very easy to use.
by audio131
1 person found this helpful
My first review wasn't good due to receiving a defective unit. I've now have the second water in ...
My first review wasn't good due to receiving a defective unit. I've now have the second water in service for three weeks and it is working great. The heater, set at 126, is providing adequate amounts of hot water. I'm impressed with the low electric usage. According to the ECONet app it has used less than 10Kwh over the last 6 days. Of course there is only one person using hot water in my house so that helps. So far, I'm very pleased with the water heater. I'm hoping it will prove to be a reliable unit and a good investment. Time will tell.
by HomeDepotCustomer
3 people found this helpful
This is great water heater with only one thing that's really upsetting
The water heater works as expected, installation is not complicated (only it weights more than standard water heaters). But I'm giving one start to this item because I set water heater mode to "Heat Pump", and still it's engaging resistance heating elements that are using 3Kw+ of energy. Causing huge power consumption. I would expect that heater would run the only heat pump in "Heat Pump" mode.
by Aleksei
Response from RheemJan 31, 2021
Hi,

Please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you with your questions.

Jennifer rheem
10 people found this helpful
Showing 1-10 of 1,555 reviews