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Internet #313098350

Model #ECOH180DVELN-2BPP3

Performance Platinum 9.0 GPM Natural Gas High Efficiency Indoor SMART Tankless Water Heater Plumber ProPack Bundle

Contains 3 units ($1138.00 /unit)
$3414.00 /bundle
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$undefined.00 /mo* suggested payments with months* financingApply Now
  • Built-in EcoNet WiFi enables control & monitoring at home or away
  • Plumber 3-pack Bundle
  • Continuous hot water for 2-3 showers at once; see Sizing Guide
  • View More Details
How to Get It

Product Overview

Control the Rheem Performance Platinum High Efficiency Tankless Water Heater with EcoNet from anywhere with a mobile device and receive important reminders and alerts like Water Leak Detection for added peace-of-mind. This efficient ENERGY STAR Certified water heater provides estimated energy cost savings of more than $1,100 over 12 years and qualifies for many rebates and incentives. Plus, our exclusive Water Savings Setting can save 1,100 Gal. of water per year. Rheem Tankless Water Heaters are preferred by contractors and designed to get your home enjoying the comfort and convenience of continuous hot water with minimal installation costs. Rheem's condensing water heaters also include a built-in condensate neutralizer for additional value and installation time savings. Please Note: This model is compatible with Schedule 40 PVC venting.
  • Click here for our Sizing Guide to ensure you choose the right Rheem tankless model for your region and usage
  • 3 condensing tankless water heater bundle to help you save time and money
  • Peace-of-mind savings: avoid costly repairs due to water heater leaks that can total up to $4,444 in savings thanks to built-in leak detection with auto shut-off
  • Mobile alerts and control: enjoy added convenience with built-in EcoNet technology for control and important alerts all from your mobile device with the EcoNet app
  • Warranty: 12-year limited warranty on heat exchanger, 5-year limited warranty on parts and 1-year in-home labor warranty
  • Saves water: save up to 1,100 Gal. of water per year with our exclusive water savings setting
  • Saves energy costs: tankless water heaters heat water only when you need it, leading to an estimated energy cost savings of more than $1,100 over 12 years
  • Additional savings: this product qualifies for rebates through many utility companies and state/local governments; look below the product price to see if any apply to your purchase based on your location
  • Saves space: small, wall-mount design frees up valuable floor space within your home
  • Perfect for replacement: compatible with standard gas line making it easier to replace a traditional tank, plus, advanced venting technology increases installation location options; venting lengths are up to 150 ft. on 3 in. PVC and up to 60 ft. on 2 in. PVC
  • Saves on installation costs: horizontal 2 in. vent termination kit and built-in condensate neutralizer included along with low-cost PVC venting compatibility help to keep installation costs to a minimum
  • Easy to own: our maintenance notice setting alerts you when it is time to call for a regular service check and our hard water build-up indicator alerts you if scale build-up is detected
  • Recirculation pump kit ready: quickly pairs with our tankless recirculation pump kit-timer based (model # RH17920) and hot water recirculating pump with under sink kit (model # RH18537) to provide faster hot water at the tap to reduce water waste and save up to 12,000 Gal. per year
  • Energy Star
  • Call 1-855-400-2552 before noon for same-day installation service in most areas, or visit our Water Heater Installation page for more information.
  • Click here to learn more about Eco Options and Energy Efficiency
  • California residents

Additional Resources

From the Manufacturer

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Specifications

Dimensions

Product Depth (in.)
9.75 in
Product Height (in.)
27.5 in
Product Width (in.)
18.5 in
Vent diameter (in.)
3 in
Water Connection Size (in.)
3/4 in

Details

Application Type
Residential
Efficiency Level
Super High
Finish Family
Gray
Flow Rate @ 35°F Rise (gallons/min)
9 gal (US)/min
Flow Rate @ 45°F Rise (gallons/min)
7.5 gal (US)/min
Flow Rate @ 55°F Rise (gallons/min)
6.1 gal (US)/min
Flow Rate @ 65°F Rise (gallons/min)
5.2 gal (US)/min
Fuel Type
Gas
Gas Connection Size
3/4 in
Gas Type
Natural Gas
Heat Exchanger Warranty
12 Year
Indoor/Outdoor
Indoor
Maximum Temperature (F)
140 °F
Minimum Activation Rate (gpm)
0.4
Minimum Temperature (F)
85 °F
Number of Showers
2-4
Pack Size
3
Power Options
Plug-in
Product Weight (lb.)
77 lb
Remote Access
Remote Access
Required Volt Connection
120 volt
Requires Hub?
No Hub Required
Returnable
90-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Total BTU
180000 Btu
Uniform Energy Factor
0.93
Vent Type
Single Wall
Voice Control Hub Required
No Voice Control
Water Heater Features
Ultra LoNox,Wall Mounted
Wattage (watts)
0 W
Works With
Google Assistant

Warranty / Certifications

Certifications and Listings
CSA Listed,UL Listed
Labor Warranty
1 Year
Part Warranty
5 Year

Questions & Answers

Typical questions asked about products:

  • Is the product durable?
  • Is the product easy to use?
  • What are the dimensions of the product?

Customer Reviews

  • 4.4
    out of 167 reviews
  • 80%recommend this product
Filter by:
Showing 1-10 of 167 reviews
Excellent once the hot water is accessible and continues to give constant hot water, and also gai...
Excellent once the hot water is accessible and continues to give constant hot water, and also gained lots of space removing water heater tank.
by
  • Verified Purchase
  • Recommended
Love the new endless hot water heater....
Love the new endless hot water heater.
by
  • Verified Purchase
1 found this review helpful
I installed the unit myself. Works excellent. We have a...
I installed the unit myself. Works excellent. We have a 1900+ square foot house and the furthest faucet gets hot water within ~32 seconds. This is a must have for families with children and adult who don't want ot run out of hot water. The Rheem 9.0 has been in use for 3 months and exceeds expectations. Can't beat endless hot water.
by
  • Verified Purchase
7 found this review helpful
I installed this unit about 6 weeks ago. It replaced a 40 gallon water heater so I had to add int...
I installed this unit about 6 weeks ago. It replaced a 40 gallon water heater so I had to add intake and exhaust venting. I used a concentric style vent. The install was pretty straight forward but being a do-it-yourselfer, it took a bit longer and a few extra trips to the store for parts. The Rheem tankless water heater is in the area of the furnace so any noise it may emit is minimal. In fact, I think it's much quieter than what I was expecting after reading some reviews. I bought Rheem because the warranty was not voided by me installing it. Some brands required professional installation or the warranty was void. It takes about 10-15 seconds more to get the hot water to the spigot, which I suppose is using more water. I have about 75 psi city water pressure. I was concerned a sink spigot wouldn't be enough flow for the unit to kick on but it hasn't failed me yet. Once the hot water arrives, it's without interruption. My son calls it "infinity" hot water. I had to reroute the water lines and replace a 1/2" gas line with a 3/4" gas line. I used 3/4" copper lines and Shark Bites for my water line connections along with some flex lines. I added a check valve and expansion tank to the cold water side. I also added a service kit to flush the unit periodically. I also have Rheem's EcoNet system that allows me to monitor the tank remotely (temp adjustment, leak within the unit, water and energy use, etc.). We'll never go back to a tank system. I'm not a plumber (I'm in law enforcement) but I wouldn't hesitate to do this job again. I can't think of any cons to this unit. It was worth it.
by
  • Verified Purchase
  • Recommended
19 found this review helpful
We got this water heater so I can free up some space in a garage and we absolutely love it. the o...
We got this water heater so I can free up some space in a garage and we absolutely love it. the only complain and it's not just this particular brand or model, is that if you haven't used the hot water in a while, it takes forever to get the hot water at the sink if you are using efficient faucet (required in state of California). After using it for a while, I will update this review if I run-in to problems. BtW. when/if you purchase it, check your gas utility website for rebates, we are getting $600 from our gas company (SoCal Gas).
by
    • Recommended
    8 found this review helpful
    Fairly easy to install, drilling through the brick facia on...
    Fairly easy to install, drilling through the brick facia on my home for the intake and exhaust was the most time consuming and difficult.
    by
    • Verified Purchase
    2 found this review helpful
    I switched from a 50 gallon tank water heater to a tankless (RMTGH95DVLN-2 which is exactly ECOH2...
    I switched from a 50 gallon tank water heater to a tankless (RMTGH95DVLN-2 which is exactly ECOH200DVELN-2 model) in July 2019 for my single family house. My experience as a consumer was quite disappointing and we lost a lot of time on debugging. Also the Rheem/Richmond customer service was not helpful and not really solution oriented. I plan to return the unit to the store as it was purchased a few weeks ago and I plan to consider a commercial brand which my contractor recommended and is not available at regular home improvement stores. I hope it would help because I want to stay tankless. This is my experience: Pro: - A tankless water heater is environment friendly and is the right thing to do. - It has no thank and there will be no water damage in your house. Cons: - It increase your water consumption and your experience is not as pleasant and practical as with a tank water heater. - It takes a long time until you have warm water when you open the faucet if you have not used the warm water for the last 1 hour. You will need to let about 1 bucket (2-3 gallons) of water to run until the temperature reaches 100 degree, when the unit setting temp is 120 degree. As a result, you will wash your dishes or your hands with cold water. Your washing machine will not get hot water unless you let the water run first until it is hot. - You need to open the hot faucet all the way in order for the unit to operate. Otherwise, you will get the error message P1 which means low water flow and the unit will not heat at all. - It happens that in the middle of washing of your dishes, all the sudden the water becomes cold. This is because the unit requires a high and consistent follow of hot water in order to operate.
    by
    Response from RheemJul 23, 2019
    Hi AP,

    We apologize for the inconvenience you have encountered with your water heater and for your experience with our customer service. I was able to locate your service request and a member of our escalation team will be reaching out to you soon.

    Thank you,
    Jennifer rheem
      18 found this review helpful
      Nothing like endless hot water. However this unit seems to be throttling the volume of water from...
      Nothing like endless hot water. However this unit seems to be throttling the volume of water from what we where getting prior to install, we had 10.5gpm- now it seems we are only getting about 6.5gpm of hot water (Also the box it came in seem to indicate only volumes of 6.5gpm, but had a sticker that was added stating 9.5gpm - seem a bit of false advertising) - still for the most part its plenty of hot water for 4 showers. Also we had some problems when setting the temperature above 120- the small volume need for warm water at the sink was not sufficient to get the heater to run, but works just fine at lower set temp. Overall, we've had it for a month and are still please with this purchase.
      by
      Response from RheemAug 15, 2019
      Hi dayvood,

      Thanks you for reviewing the Rheem Performance Platinum 9.5 GPM Natural Gas Tankless Water Heater, we appreciate the feedback and will follow-up on the label you mentioned. If you need help with temperature adjustment please call Rheem Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.

      Jennifer rheem
      • Verified Purchase
      • Recommended
      4 found this review helpful
      Water heater is great! But don't waste your money on the "Smart" model. Mine still hasn't worked....
      Water heater is great! But don't waste your money on the "Smart" model. Mine still hasn't worked. Wi-Fi won't connect. And Rheem hasn't responded to emails yet.
      by
      • Verified Purchase
      • Recommended
      9 found this review helpful
      Works well and takes up so much less space than a tank. Having unlimited hot water is great. Inst...
      Works well and takes up so much less space than a tank. Having unlimited hot water is great. Installation takes time but that was expected switching from a tank to a tankless unit. We had a plumber do it for us. Loses one star for not including instructions as to how to connect the wifi unit. Fortunately I was able to find the answer by googling but those instructions really should be included. You have to take the front cover off to do it. Ideally it would be nice if that connector was on the bottom of the unit not inside so you could simply connect the wifi module.
      by
        • Recommended
        14 found this review helpful
        Showing 1-10 of 167 reviews