Internet #303786922

Model # ECOH180DVRHLN

0020352689418

Rheem

Performance Platinum 9.9 GPM Natural Gas High Efficiency Indoor Recirculating Tankless Water Heater

$ 1,329 00 (limit 4 per order)
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Product Overview

With built-in recirculation, this Rheem Tankless Water Heater gets hot water to the tap instantly and keeps going as long as you need it. It's perfect for replacing your existing water heater and compatible with most homes. An ENERGY STAR Certified model, its efficient design leads to big energy costs savings. Plus, it saves water, time, space and money on installation related costs. It may even qualify for rebates in your area for added savings. Rheem Tankless Water Heaters are preferred by contractors and designed to get your home enjoying the comfort and convenience of continuous hot water with minimal installation costs. PLEASE NOTE: This model is compatible with Schedule 40 PVC venting. This model can be converted for outdoor installation with the Outdoor Conversion Kit (sold separately).
  • Instant comfort: continuous flow of hot water you expect from a Rheem tankless water heater, without the wait thanks to recirculation technology which keeps hot water ready to go, the 9.9 GPM model provides enough hot water to supply up to 3-4 bathrooms at the same time (at a 35 temperature rise)
  • Perfect for replacement: Compatible with more homes, existing plumbing and 1/2 in. gas line making it easier to replace a traditional tank
  • Saves on energy costs: Tankless water heaters heat water when you need it which saves on energy costs from day 1 and combined with condensing technology, leads to estimated energy cost savings of more than $1,100 over 12 years
  • Saves on installation costs with included components: Included Service Valves ease maintenance procedures and included Crossover Valve eliminates extensive plumbing changes
  • Saves on installation costs with venting compatibility: Low-cost PVC venting helps keep installation costs to a minimum
  • Saves water: recirculating design cuts water waste saving up to 12,000 Gal. of water per year
  • Saves space: small, wall-mount design frees up valuable floor space within your home and built-in recirculation eliminates bulky under sink components
  • Additional savings: this product qualifies for rebates through many utility companies and state/local governmentsLook below the product price to see if any apply to your purchase based on your location
  • Added peace of mind: water and gas leak detection for added protection
  • Outdoor compatibility: convert for outdoor installation with the outdoor conversion kit (sold separately)
  • Warranty: 12-year limited warranty on heat exchanger, 5-year limited warranty on parts and 1-year in-home labor warranty
  • Reliable hot water solution from Rheem, the global leader in water heating
  • Need more water for larger homes, look to our high GPM models or use the Quick Connect Cables (sold separately) to connect 2 or more tankless units to operate as one
  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Product Overview

Model #: ECOH180DVRHLN
Internet #: 303786922

With built-in recirculation, this Rheem Tankless Water Heater gets hot water to the tap instantly and keeps going as long as you need it. It's perfect for replacing your existing water heater and compatible with most homes. An ENERGY STAR Certified model, its efficient design leads to big energy costs savings. Plus, it saves water, time, space and money on installation related costs. It may even qualify for rebates in your area for added savings. Rheem Tankless Water Heaters are preferred by contractors and designed to get your home enjoying the comfort and convenience of continuous hot water with minimal installation costs. PLEASE NOTE: This model is compatible with Schedule 40 PVC venting. This model can be converted for outdoor installation with the Outdoor Conversion Kit (sold separately).

  • Instant comfort: continuous flow of hot water you expect from a Rheem tankless water heater, without the wait thanks to recirculation technology which keeps hot water ready to go, the 9.9 GPM model provides enough hot water to supply up to 3-4 bathrooms at the same time (at a 35 temperature rise)
  • Perfect for replacement: Compatible with more homes, existing plumbing and 1/2 in. gas line making it easier to replace a traditional tank
  • Saves on energy costs: Tankless water heaters heat water when you need it which saves on energy costs from day 1 and combined with condensing technology, leads to estimated energy cost savings of more than $1,100 over 12 years
  • Saves on installation costs with included components: Included Service Valves ease maintenance procedures and included Crossover Valve eliminates extensive plumbing changes
  • Saves on installation costs with venting compatibility: Low-cost PVC venting helps keep installation costs to a minimum
  • Saves water: recirculating design cuts water waste saving up to 12,000 Gal. of water per year
  • Saves space: small, wall-mount design frees up valuable floor space within your home and built-in recirculation eliminates bulky under sink components
  • Additional savings: this product qualifies for rebates through many utility companies and state/local governmentsLook below the product price to see if any apply to your purchase based on your location
  • Added peace of mind: water and gas leak detection for added protection
  • Outdoor compatibility: convert for outdoor installation with the outdoor conversion kit (sold separately)
  • Warranty: 12-year limited warranty on heat exchanger, 5-year limited warranty on parts and 1-year in-home labor warranty
  • Reliable hot water solution from Rheem, the global leader in water heating
  • Need more water for larger homes, look to our high GPM models or use the Quick Connect Cables (sold separately) to connect 2 or more tankless units to operate as one
  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Key Features

Product Overview
Key Features
With built-in recirculation, this Rheem Tankless Water Heater gets hot water to the tap instantly and keeps going as long as you need it. It's perfect for replacing your existing water heater and compatible with most homes. An ENERGY STAR Certified model, its efficient design leads to big energy costs savings. Plus, it saves water, time, space and money on installation related costs. It may even qualify for rebates in your area for added savings. Rheem Tankless Water Heaters are preferred by contractors and designed to get your home enjoying the comfort and convenience of continuous hot water with minimal installation costs. PLEASE NOTE: This model is compatible with Schedule 40 PVC venting. This model can be converted for outdoor installation with the Outdoor Conversion Kit (sold separately).
  • Instant comfort: continuous flow of hot water you expect from a Rheem tankless water heater, without the wait thanks to recirculation technology which keeps hot water ready to go, the 9.9 GPM model provides enough hot water to supply up to 3-4 bathrooms at the same time (at a 35 temperature rise)
  • Perfect for replacement: Compatible with more homes, existing plumbing and 1/2 in. gas line making it easier to replace a traditional tank
  • Saves on energy costs: Tankless water heaters heat water when you need it which saves on energy costs from day 1 and combined with condensing technology, leads to estimated energy cost savings of more than $1,100 over 12 years
  • Saves on installation costs with included components: Included Service Valves ease maintenance procedures and included Crossover Valve eliminates extensive plumbing changes
  • Saves on installation costs with venting compatibility: Low-cost PVC venting helps keep installation costs to a minimum
  • Saves water: recirculating design cuts water waste saving up to 12,000 Gal. of water per year
  • Saves space: small, wall-mount design frees up valuable floor space within your home and built-in recirculation eliminates bulky under sink components
  • Additional savings: this product qualifies for rebates through many utility companies and state/local governmentsLook below the product price to see if any apply to your purchase based on your location
  • Added peace of mind: water and gas leak detection for added protection
  • Outdoor compatibility: convert for outdoor installation with the outdoor conversion kit (sold separately)
  • Warranty: 12-year limited warranty on heat exchanger, 5-year limited warranty on parts and 1-year in-home labor warranty
  • Reliable hot water solution from Rheem, the global leader in water heating
  • Need more water for larger homes, look to our high GPM models or use the Quick Connect Cables (sold separately) to connect 2 or more tankless units to operate as one
  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Product Overview

Model #: ECOH180DVRHLN
Internet #: 303786922

With built-in recirculation, this Rheem Tankless Water Heater gets hot water to the tap instantly and keeps going as long as you need it. It's perfect for replacing your existing water heater and compatible with most homes. An ENERGY STAR Certified model, its efficient design leads to big energy costs savings. Plus, it saves water, time, space and money on installation related costs. It may even qualify for rebates in your area for added savings. Rheem Tankless Water Heaters are preferred by contractors and designed to get your home enjoying the comfort and convenience of continuous hot water with minimal installation costs. PLEASE NOTE: This model is compatible with Schedule 40 PVC venting. This model can be converted for outdoor installation with the Outdoor Conversion Kit (sold separately).

  • Instant comfort: continuous flow of hot water you expect from a Rheem tankless water heater, without the wait thanks to recirculation technology which keeps hot water ready to go, the 9.9 GPM model provides enough hot water to supply up to 3-4 bathrooms at the same time (at a 35 temperature rise)
  • Perfect for replacement: Compatible with more homes, existing plumbing and 1/2 in. gas line making it easier to replace a traditional tank
  • Saves on energy costs: Tankless water heaters heat water when you need it which saves on energy costs from day 1 and combined with condensing technology, leads to estimated energy cost savings of more than $1,100 over 12 years
  • Saves on installation costs with included components: Included Service Valves ease maintenance procedures and included Crossover Valve eliminates extensive plumbing changes
  • Saves on installation costs with venting compatibility: Low-cost PVC venting helps keep installation costs to a minimum
  • Saves water: recirculating design cuts water waste saving up to 12,000 Gal. of water per year
  • Saves space: small, wall-mount design frees up valuable floor space within your home and built-in recirculation eliminates bulky under sink components
  • Additional savings: this product qualifies for rebates through many utility companies and state/local governmentsLook below the product price to see if any apply to your purchase based on your location
  • Added peace of mind: water and gas leak detection for added protection
  • Outdoor compatibility: convert for outdoor installation with the outdoor conversion kit (sold separately)
  • Warranty: 12-year limited warranty on heat exchanger, 5-year limited warranty on parts and 1-year in-home labor warranty
  • Reliable hot water solution from Rheem, the global leader in water heating
  • Need more water for larger homes, look to our high GPM models or use the Quick Connect Cables (sold separately) to connect 2 or more tankless units to operate as one
  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Compare Similar

Compare Similar Products
Brand Rheem Rheem Rheem Rheem
Name Performance Plus 7.0 GPM Natural Gas Mid Efficiency Indoor Tankless Water Heater Performance Plus 8.4 GPM Natural Gas Mid Efficiency Indoor Tankless Water Heater Performance Platinum 9.5 GPM Natural Gas High Efficiency Indoor Tankless Water Heater Performance Platinum 9.9 GPM Natural Gas High Efficiency Indoor Recirculating Tankless Water Heater
Price
$799.00
$898.00
$1,299.00
$1,329.00
Ratings (183) (183) (312) (295)
Gas Type Natural Gas Natural Gas Natural Gas Natural Gas
Flow Rate @ 45 F Rise (gallons/min) 6 6.7 8.5 7.7
View Product View Product View Product View Product

Specifications

Dimensions

Product Depth (in.)
14.8 in
Product Height (in.)
28.7 in
Product Width (in.)
17.3 in
Vent diameter (in.)
3
Water Connection Size (in.)
0.75

Details

Application Type
Residential
Finish Family
Gray
Flow Rate @ 35 F Rise (gallons/min)
9.9 gal (US)/min
Flow Rate @ 45 F Rise (gallons/min)
7.7
Flow Rate @ 55 F Rise (gallons/min)
6.3
Flow Rate @ 65 F Rise (gallons/min)
5.3
Fuel Type
Gas
Gas Connection Size
0.75
Gas Type
Natural Gas
Heat Exchanger Warranty
12 Year
Indoor/Outdoor
Indoor
Maximum Temperature (F)
140
Minimum Activation Rate (gpm)
0.5
Minimum Temperature (F)
100 °F
Product Weight (lb.)
85 lb
Required Volt Connection
120 volt
Returnable
90-Day
Total BTU
180000 Btu
Uniform Energy Factor
0.94
Vent Type
Single Wall
Water Heater Features
Freeze Protection,Ultra LoNox,Wall Mountable
Wattage (watts)
0

Warranty / Certifications

Labor Warranty
1 Year
Part Warranty
5 Year

Specifications

Dimensions

Product Depth (in.)
14.8 in
Product Height (in.)
28.7 in
Product Width (in.)
17.3 in
Vent diameter (in.)
3
Water Connection Size (in.)
0.75

Details

Application Type
Residential
Finish Family
Gray
Flow Rate @ 35 F Rise (gallons/min)
9.9 gal (US)/min
Flow Rate @ 45 F Rise (gallons/min)
7.7
Flow Rate @ 55 F Rise (gallons/min)
6.3
Flow Rate @ 65 F Rise (gallons/min)
5.3
Fuel Type
Gas
Gas Connection Size
0.75
Gas Type
Natural Gas
Heat Exchanger Warranty
12 Year
Indoor/Outdoor
Indoor
Maximum Temperature (F)
140
Minimum Activation Rate (gpm)
0.5
Minimum Temperature (F)
100 °F
Product Weight (lb.)
85 lb
Required Volt Connection
120 volt
Returnable
90-Day
Total BTU
180000 Btu
Uniform Energy Factor
0.94
Vent Type
Single Wall
Water Heater Features
Freeze Protection,Ultra LoNox,Wall Mountable
Wattage (watts)
0

Warranty / Certifications

Labor Warranty
1 Year
Part Warranty
5 Year

Questions & Answers

Can this tank run on propane

Asked by: Kathii
Yes, there is a specific version of this water heater for propane
Answered by: Clayton
Date published: 2019-04-12

how does this model vent out

how does this model vent out
Asked by: framingraymond
It has a connection at the top of the box for the venting to be connected.
Answered by: Breckenridge
Date published: 2019-09-10

Can this unit be mounted in the basement on an outside wall and vented straight up and 90 outside...

Can this unit be mounted in the basement on an outside wall and vented straight up and 90 outside through the basement wall?
Asked by: JErbs2
The unit cannot be mounted on an exterior wall. Home Depot sells a unit that can be installed outdoors. With that said, if you are mounting on a wall facing the exterior in the basement, then yes the piping, which is 2 inc PVC, can be run up the wall and 90 degrees to the outside. Please check the specifications and clearances in the installation manual. If you are not sure after reading the instructions, please have a professional install. I would think the clearances are more important for the proper venting and operation of this product.
Answered by: BigMike
Date published: 2019-04-08

can i vent thru roof

can i vent thru roof
Asked by: kj
Yes, venting this unit vertically via roof is acceptable.
Answered by: CommunityAnswer
Date published: 2019-01-17
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Customer Reviews

Performance Platinum 9.9 GPM Natural Gas High Efficiency Indoor Recirculating Tankless Water Heater is rated 4.1 out of 5 by 295.
Rated 3 out of 5 by from I am not a plumber or licensed contractor but I am handy with all the trades so I retrofitted a 1... I am not a plumber or licensed contractor but I am handy with all the trades so I retrofitted a 1" natural gas line and installed this myself. Home Depot ran a special discounting this model by $200 off so I could not resist getting the recirculating model. However one should know the recirculating features increases (almost doubles) the size compared to other Rheem models. While I salute to Rheem for having a tech support line with short wait times, the recirc feature always required me to speak with level two - senior technicians for help on installation. I am rating this a 3-star largely based on Rheem's lousy Users Manual necessitating a number of calls for help and also because I am learning that the recirc feature dramatically increases the probability of problems down the road. Lastly, the speed of delivery of the unit and vent kit to my local home depot was unacceptably slow. Order date was 1/29/19 and the vent kit arrived 2/11/19. That's a long time without a water heater!
Date published: 2019-03-08
Rated 1 out of 5 by from I bought a Rheem Tankless NG water heater in May of 2018. It worked for two weeks when it started... I bought a Rheem Tankless NG water heater in May of 2018. It worked for two weeks when it started overheating and shutting off. I have spoken to at least 5 or 6 Techs all the way up to a Senior Tech a number of times. They sent me a couple of parts which did not fix the overheating and shutting off problem. I have tried 3-4 times to contact them for warranty repair as the unit is not even 6 months old yet. They have transferred me to numerous people only to be left on hold or disconnected. I have sent 3 separate emails to Customer Service and Tech Support trying to get an RMA number so I can send this unit back so they can repair it. To this day all my emails have been ignored. I know they are valid email addresses because I used them early on when the problem started. I have since replaced the unit with a conventional tank water heater because I needed hot water. DO NOT BUY any of Rheems tankless products, their Customer Service and Warranty Support are worthless. #Rheemtankless #RheemWaterHeaters #RheemManufacturing
Date published: 2018-09-02
Rated 1 out of 5 by from Water heater stopped working after 1 month of use. Customer service is terrible! The units was wo... Water heater stopped working after 1 month of use. Customer service is terrible! The units was working for about a month before it started giving me problems. Immediately I called customer service and after 20 minutes of getting transferred and waiting for a technician I was told to call before 3pm central time. Rheem's website states their customer/technical service for tankless is from 7am to 7pm central time 7 days a week (https://www.rheem.com/contact/). I had originally called at 5pm central time. I called the next day (Saturday) this time it was before 3pm central time. I was put on hold for 15 min. After reaching the technician his response was to call back on a weekday before 6pm. I tried getting more information from him explaining that I had previously called and I didn't want to be out of hot water for more days. I could tell him as getting annoyed by his one word responses so I eventually just hung up. I will wait to see what excuse the technician will have for me on Monday.
Date published: 2019-02-02
Rated 1 out of 5 by from The unit developed a leak inside so we called the support help line. We sent pictures of the whol... The unit developed a leak inside so we called the support help line. We sent pictures of the whole thing showing how it was installed etc. per their request. They complained about venting.....and said they wouldn't cover it because it wasn't propertly installed. It was installed by a professional licensed plumber with their venting parts. I asked what that had to do with the inside of the unit leaking and he said well possibly nothing but it won't be covered. When I called back I was speaking to a different person and could hear the prior person talking about me. The new person said there was nobody that could help me and that I would have to call back. When I asked why they wasted my time he said that they tried to explain that their department couldn't help me and when I asked for a manager I was told they didn't have one. Really?? They asked me to send pictures and said it wasn't covered even though they were the wrong department. This support line and people working for them is totally a JOKE!!!! I will NEVER buy anything RHEEM or RUUD again because of how horrible there customer service is. I saw this in other reviews as well so clearly we aren't alone with our assessment of this company and it's values.
Date published: 2018-12-23
Rated 5 out of 5 by from Recently purchased and installed the Rheem Performance Platinum 9.5 GPM Natural Gas High Efficien... Recently purchased and installed the Rheem Performance Platinum 9.5 GPM Natural Gas High Efficiency Indoor Tankless Water Heater Model # ECOH200DVLN-2. Before you buy there is some math you will need to do a) is your supply gas line big enough and b) how is the intake and exhaust going to be routed c) are your water lines and pressure high enough to supply this hot water heater without a booster pump. I recommend downloading and reading the installation instructions prior to getting started. Both the intake and exhaust for this water heater will need to be route to the outside of your home and will need to have the same number of elbows and be roughly the same length. The maximum number of feet the run can be varies with the size of the pipe 2 or 3 inch and number of elbows. Details are in the manual starting on page 34 along with the programing instructions for the hot water heater. Gas Supply instructions start on page 54. This section includes some charts and formulas to determine if you have a large enough gas supply. If you plan on using black pipe to make your final connections, I recommend making the gas line run prior to mounting the unit on the wall. Once the gas line if fitted use a square to make the top of the union on the wall which will allow you to determine the best height to mount it at so there is little to no gap between the other half of the union. The installation instructions for this begin on page 27 of the manual which I strongly recommend reading prior to purchase and installation. The other section I recommend reading over is the maintenance section and ask yourself if you are willing to keep up on it. This is not an install and forget water heater. To lessen the amount of maintenance needed I installed a 50-micron spin down whole house filter with a de-scaling agent and pressure gauge on the inlet line of the water heater. Other things to consider: Hot water recirculation; if you already have one you will need to see if the water flow is above 2.5 gallons per minute or you will need to replace it. I currently have mine disabled and plan on installing the one designed to work with the system by Rheem. Future maintenance; I purchased and install my unit with the recommended tankless maintenance valves. You can install it without them, but you will still need to add valves with will allow you to flush the system on a scheduled basis. For the cost and effort needed I went with the SharkBite valve kit. My system seems to be working great and have tested it running to showers at the same time with no issues. Will be testing 3 at the same time in the near future. If you were lucky enough to purchase everything you need and have all the tools this can be installed in a single day time will mostly be determined by your skill level and how the intake exhaust will be ran. In true DIY fashion it took me two days to install 65% of the time spent running back and forth between hardware stores for tools and supplies. Best of luck to ya and enjoy! P.S. pardon the mess hadn’t repaired the damaged drywall yet in the pictures.
Date published: 2019-08-20
Rated 5 out of 5 by from If you are buying this water heater some things you need to buy to connect standard water and gas... If you are buying this water heater some things you need to buy to connect standard water and gas lines to this unit. The connections are I believe 1" so you need adapters for each line. That was the only hiccup in installation. We vented through the wall using the included 3" vent. You will need a 2 1/2" adapter to connect to the unit. Why these are not included I have no idea. Once installed the unit works amazingly well. I ran a hot shower for two hours straight to test it with no change in temperature. I do recommend buying a unit slightly above what your house requires. I have two baths laundry and kitchen and will be adding a third bath soon so I bought a unit for 4 bathrooms + laundry and kitchen this ensures that even if all are being used at the same time the water temp stays steady. Very easy to use only one maintenance item to do monthly. There is a small water filter on the intake valve. You shut the unit off by unplugging, turn the water shut off then removing and rinsing in the sink. It's really easy.
Date published: 2019-04-12
Rated 4 out of 5 by from I've had this in now for a few weeks. Takes about 20 seconds longer than a tank heater to get hot... I've had this in now for a few weeks. Takes about 20 seconds longer than a tank heater to get hot at the point of use but not an issue for me. Get's plenty hot and stays hot for as long as you want. I installed it myself and found the instructions to be detailed and simple to follow. Took me about a week doing it little by little as my time allowed. I would budget to spend between $300 to $400 in hardware, pipe and fittings. I did not buy the service valves that run around $80, I made my own by using a gate valve and spigot on both the hot and cold line. (see picture) The vent termination kit that it came with has a different spacing for the pipes than what the unit has on it which made it impossible to install. I had to do some hard modifications to it to make it work. I would recommend not using this termination kit it comes with, it will save you time and aggravation. Just make your own out of PVC. (unless they have fixed this issue in the 2017 models, mine is 2016.) I would have gave it 5 stars if not been for the termination kit and having a hard time contacting Rheem's customer service. But if I had to buy it again I would.
Date published: 2017-02-22
Rated 1 out of 5 by from The unit was sent with a bad board ... The unit was sent with a bad board
Date published: 2019-04-16
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