Internet #312741462

Model #XE50T10HS45U0

ProTerra 50 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater with Leak Detection & Auto Shutoff

  • Hybrid electric heat pump saves up to $480 in annual energy costs
  • Auto Shutoff Valve protects your home from potential water damage
  • Provides ample hot water for homes with 3+ bathrooms / 3-5 people
  • See More Details
$149999

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Price:
$149999

Product Overview

The Rheem ProTerra Electric hybrid is the smartest, quietest and most efficient water heater on the market. It features a hybrid heat pump design making it 400% more efficient than standard electric water heaters. It's so efficient, it pays for itself in 2-3 years and has an estimated energy cost savings of up to $4,800 over 10-years. This ProTerra hybrid model features LeakGuard, the integrated the 360° leak detection system and the auto shut-off valve system that shuts off incoming water, locks water in the tank and protects your home. It's smart: with its built-in WiFi and the EcoNet app, you can check hot water availability, track energy usage and can control its modes; you can choose the efficiency or performance you want. As Performance Platinum, it comes with a 10-year warranty and 1-year in-home labor warranty.
  • California residents
  • Provides an estimated energy cost savings of $480 per year
  • Pays for itself in 2-3 years thanks to an amazing 3.75 uniform energy factor and features that deliver long-term savings
  • Protects your home from potential water damage with LeakGuard, the 360° leak detection system and the auto shut-off valve that shuts off incoming water and locks water in
  • Smartest: built-in EcoNet Wi-Fi technology allows you to manage hot water and avoid cold showers; track weekly, monthly & yearly energy usage; and manage heating schedule your mobile device
  • Flexible: select the efficiency or performance you want with modes such as High Demand Mode to provide more hot water when needed. There's even a Vacation Mode to save energy and costs when you're away.
  • Save even more with Energy Star rebates: it's Energy Star certified so it may be eligible for rebates in your area. Check for rebates through your state and local government or electric utility provider
  • Sustainable: reduces Carbon footprint with 75% reduction in energy use
  • Demand Response Ready: if your utility requires a grid connection, connect without any additional costs and save more with Off-peak Scheduling
  • More hot water: provides more hot water than many standard residential electric models providing ample hot water for households with 3-5 people or homes with 3+ bathrooms
  • Easy installation: easily accessible electrical junction box for convenient hook up and drop-in replacement for nearly any standard electric water heater
  • Ductable: Duct colder exhaust air into your attic, another room or out of your home
  • Easy to maintain: premium brass drain valve for easy draining and stainless steel elements that prevent buildup
  • Warranty: 10-year warranty with 1-year in-home labor warranty
  • Savings & efficiency information is located on Product Specification documents
  • As with any WiFi connected device, for best performance use your phone or tablet to check the Wi-Fi signal strength in the area where the water heater will be installed prior to purchase.
  • Click here for more information on the federal tax credit rebate and certification
  • Call 1-855-400-2552 before noon for same-day service in most areas, or visit our Water Heater Installation page for more information.



Info & Guides

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BrandRheemRheemRheemRheem
NamePerformance Platinum 40 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water HeaterProTerra 50 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater with Leak Detection & Auto ShutoffProTerra 65 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater with Leak Detection & Auto ShutoffProTerra 80 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater with Leak Detection & Auto Shutoff
Price
$116260
$149999
$194999
$219999
Ratings
(1133)
(1133)
(1133)
(1133)
Nominal Tank Capacity (gallons)40506580
Application TypeResidentialResidentialResidentialResidential
Water Heater ProfileTallTallTallTall
Product Height (in.)63 in62 in65 in75 in
Product Width (in.)20.25 in22.25 in24.25 in24.25 in
Water Heater FeaturesGlass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFiGlass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFiGlass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFiGlass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFi
Smart HomeSmart Home EnabledSmart Home EnabledSmart Home EnabledSmart Home Enabled
Fuel TypeElectricElectricElectricElectric
View ProductView ProductView ProductView Product

Specifications

Dimensions

Kilo Watt
4.5
Product Depth (in.)
22.25 in
Product Height (in.)
62 in
Product Width (in.)
22.25 in
Tank Valve Size (in.)
0.75
Water Connection Size (in.)
0.75

Details

Amperage (amps)
20.83 A
Application Type
Residential
Commercial/Residential
Residential
Efficiency Level
Super High
Finish Family
Gray
First Hour of Delivery (gallons/hr)
65
Fuel Type
Electric
Household Size
3-5
Indoor/Outdoor
Indoor
Maximum Temperature (F)
150
Minimum Temperature (F)
110 °F
Nominal Tank Capacity (gallons)
50
Pack Size
1
Power Options
Hardwired
Product Weight (lb.)
218 lb
Rated Tank Capacity (gallons)
45
Remote Access
Remote Access
Required Volt Connection
240 volt
Requires Hub?
No Hub Required
Returnable
180-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Tank Lining Material
Glass
Tank Warranty
10 Year
Uniform Energy Factor
3.75
Voice Control Hub Required
No Voice Control
Water Heater Features
Glass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFi
Water Heater Profile
Tall
Wattage (watts)
4500
Wattage (watts)
4500 W
Works With
Alexa

Warranty / Certifications

Certifications and Listings
UL Listed
Labor Warranty
1 Year
Part Warranty
10 Year

Questions & Answers

573Questions16Answers

Is there a limit on the maximum water supply pressure to the tank? I am trying to determine if I...

Asked by UnderPressure October 27, 2020
1
Answer

Contact Rheem Plumbing Support Team 866.339.2388 EcoNet® Technical Support 800.255.2388 Technical Service 800.HEATER3 (800.432.8373) Technical Service for Hybrid Water Heaters 800.995.0982 Customer Service, Warranty, Parts 800.621.5622

I live in Florida. Could this unit be installed outside?

Asked by Duane October 26, 2020
1
Answer

Thank you for asking. Please contact us directly for assistance 800-995-0982.

I live in a northern state, and would have the hybrid water heater in my house kitchen. Would thi...

Asked by Michael October 21, 2020
3
Answers

Hello Michael, Thanks for asking, yes it could, However it does have a duct system you could attach where you could absorb heat from a naturally hot place in the home, the attic for example. Rather then drawing from a living space.

Please respond ONLY if you know for sure. Does the hot and cold water connector come with: 1) Die...

Asked by UnderPressure October 21, 2020
2
Answers

no and no. The nipple is straight through, as far as I can tell. The instructions say to add a loop in your cold water connection to avoid heat syphon. I did this with PEX and two 90% supports - and then insulated both cold and hot connections.

How much noise does the heat pump in this unit make?

Asked by lockem October 19, 2020
3
Answers

This unit is extremely quiet. It is in an attic storage area, next to where I am sitting. I have never heard it running.

Will this hybrid, heat pump water heater expel cool, dehumidified air? If so do you have the spec...

Asked by GTP October 18, 2020
1
Answer

Thank you for asking. Please contact us directly for assistance 800-995-0982.

Does the warranty apply for DIY installations?

Asked by ToolGuy October 16, 2020
1
Answer

Thank you for asking. Yes, the warranty still applies if you install it yourself.

Comes with a 10 yr warranty w/1-year in-home, but what good is 9 years of warranty on a hot-water...

Asked by ToolGuy October 16, 2020
1
Answer

Thank you for asking. Please contact us directly for assistance 800-995-0982.

In order to qualify for our local utility and federal tax credits/rebates certain energy efficien...

Asked by heatme0 October 15, 2020
1
Answer

Thank you for asking. Please contact us directly for assistance 800-995-0982.

WHAT IS THE TOTAL BTU OUTPUT OF THE ELEMENTS AND HEAT PUMP WORKING TOGETHER IN THE HIGH DEMAND MODE?

Asked by Steveo October 14, 2020
2
Answers

Contact Rheem Plumbing Support Team 866.339.2388 EcoNet® Technical Support 800.255.2388 Technical Service 800.HEATER3 (800.432.8373) Technical Service for Hybrid Water Heaters 800.995.0982 Customer Service, Warranty, Parts 800.621.5622

ProTerra 50 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater with Leak Detection & Auto Shutoff - page 2

Customer Reviews

  • 1133 Customer Reviews
  • 4.5 out of 5 stars overall
85% of customers recommended.
Overall Ratings
5star-icon(858)
4star-icon(137)
3star-icon(38)
2star-icon(19)
1star-icon(81)
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Setup is mostly like a regular heater. So far...
Setup is mostly like a regular heater. So far I'm running in the engery saver mode and my basement is staying nice and cool. I may setup a vent to dump the cool air outside during the winter months. First full month was 91 kwh and second month will probably be a little higher since it's at 87 Kwh and there is 7 days left. Usually we average between 2 and 4 Kwh per day. There are 4 of us here and we work at home so water gets used all the time. I believe I should save between 20 and 30 dollars a month compared to my old water heater. App works pretty good too.
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I haven't owned this product long enough to comment on reliability. I previously owned an older v...
I haven't owned this product long enough to comment on reliability. I previously owned an older version of this product, which failed after six years. Rheem replaced it under warranty. The new unit appears to be of much higher quality, and I hope that whatever caused my earlier unit to fail has been corrected. The newer unit was more expensive; I had to pay and additional $380. It is very quiet, not louder than a refrigerator. It is amazingly efficient. It draws only 350 watts! You can select modes of operation via Wi-Fi. If you expect high demand, you can combine resistive heat with the heat pump. You can disable it while on vacation.
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not for everyone - you need soundproofing or enclosed area away from house
Quality :
1
Value :
1
I have never been so excited about a product and so disappointed once it was installed. I suspected it was gimicky and it is. You will never use the hybrid portion because your wife will not put up with the noise. I purchased this instead of using storage tank on oil furnace. I thought furnace would be too loud (52db for System 2000). Sure, I would accept the noise of a low CFM fan, but that's not what you get, you'll get a high-pitched and low pitch whine (it changes if you push on control panel, showing just bad design, vibrating parts and its not even the fan itself perhaps). measured 75db from 10-12 inches. So if you don't mind a sound as loud as a vacuum cleaner running in your house, 24/7 for hot water and you were looking forward to getting a divorce soon then go ahead buy this thing.
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5
0
This hybrid saves over $400 a year in energy use, will pay for itself in less than 5 years. It also helps cool my garage while saving me that money.
I installed this 80 gallon Rheem Hybrid Smart water heater myself 189 days ago (April 10, 2020.) I have been so impressed with how little energy it uses. Using the app on my phone I can see a daily, weekly, monthly, and yearly energy consumption. I can also change the water temperature and turn off my water heater where ever I am in the world using my phone. Of course since I live in Florida and my garage is usually about 88 degrees or hotter, this hybrid is able to convert the heat in the ambient air to use for heating my water, and when it is doing that it blows out cool air into the garage, which is now around 10 degrees cooler which helps a lot when I have to do any work in the garage. I can't wait to see how much energy it will use in the next 6 months. I would imagine the colder climate it is the less efficient it is, but if you live in the south I recommend this as a no brainer. My old water heater energy-guide sticker showed an annual energy cost of $544, the hybrid water heater energy-guide sticker showed $161 a year both are using 12 cents per kilowatt hour. If you look at my usage so far for 189 days (See Photo) I have used a total of 241.45 kilowatt hours that if you double that number to show one years use, my usage would be about 483 kilowatt hours per year. If you multiply 483 hours at an average of 12 cents per kilowatt hour it comes to $57.96 for the year, which is less than $5 a month for 80 gallons of hot water. If you subtract the Hybrid water heater annual cost of $58 from my older water heater annual cost of $544 it would mean this saves me about $486 a year, or after 4 years it would save me $1944, more than I paid for the water heater and all the parts to install it. and it would have 6 years still to go while under warranty. And I have noticed my electric bill compared to last year has dropped about $30 to $40 a month since I installed it. If my next house doesn't have a hybrid, I will replace it right after I move in, because I know it will pay for itself in a few years. Buying a regular water heater will save you $500 to $1000 that day. But if you look at annual cost for both water heaters for the next 10 years and add the purchase price you will see which one really costs more. My old one would cost $5400 in energy plus $1000 for the water heater. Compare that to the energy sticker for the hybrid which equals about $1610 in energy plus $2000 for the hybrid. $6400 minus $3610 and this cost at least half of the regular water heater. I have never installed a water heater before, I watched a few YouTube videos and decided I would try it myself. It took me about 1 hour to drain and remove the old water heater, and about 4 hours to modify my plumbing to attach to this new configuration. If you look at the pictures it shows the old water heater pipes cold and hot were on the top of my old water heater, where the Hybrid heater has the Hot in the front a few inches above the ground and the cold water connected on the side a few feet above the ground. I decided to use metal flexible tubing so the next time I replace it it will be easy to disconnect and be able to slide the water heater in and out as needed. I will check back next April to update this review after a year.
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5
0
Exactly 1 year in and savings are exactly what was advertised...$400
Quality :
5
Value :
5
I installed this amazing 50 gallon water heater myself 1 year ago today. I attempted to have it installed by a local plumber, but the 3 I contacted were not familiar with hybrid water heaters and tried to talk me into buying a conventional style. One actually said, "Why would you spend twice as much for something that's going to last half as long?" That's when I decided to buy the PEX tubing and Shark Bite fittings I would need to complete the install myself. It wasn't very difficult at all. I even cut a hole through the wall to draw consistent 70+ degree air from my laundry room. This helps in the winter since mine is installed in my garage. Well after 1 year, it has consumed a total of 1003 kWh of electricity. At 11.4c/kWh, this is about $115. My old unit was estimated @ $514/year, so this water heater has a ROI of 4 years! It'll even pay for the next one before the 10 year warranty expires. I've played with the heating modes a bit and found "Energy Saving" works best for me. It will automatically kick in the electric heating elements as needed to prevent you from running out of hot water, which WILL happen with rare high demand situations. I would highly recommend this Rheem Heat Pump Water Heater to anyone who's considering replacing their unit, as well as those who aren't.
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Response from RheemOctober 13, 2020
Hi,

Thank you for sharing your experience with the Rheem Performance Platinum 50 Gallon Hybrid High Efficiency Smart Tank Electric Water Heater. We love hearing cost savings stories from our customers and thrilled to hear you are enjoying your Rheem Water Heater!

Jennifer rheem
Very low cost for usage
Quality :
5
Value :
5
My local HD had this on sale for $999. I used a 10% off coupon and saved another $100. Also my local EMC offered a $150 rebate for installing a heat pump water heater. So final price was $750 + tax and some plumbing supplies . Very easy to install. Replaced the original 50 gal electric that was 14 years old. That one's yellow sticker said 4900 kwh's per year. This new one per it's usage report has used 50 kwh's the first month, so probably 600 per year. Unit will pay for itself in two years. It's just two of us but I've seen no difference in the hot water keeping it on heat pump only.
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6
0
As Represented; Great for Florida Garage
Quality :
5
Value :
4
I installed the unit this morning into our Florida garage, replacing an aging old water heater. Installation was straight forward and everything was accessible and easy to plumb/connect. I was shocked at how fast the "heat pump" only heated the water. Even more shocking was how nicely it cooled off the garage (which is not under air) and dehumidified the space. I measured the water it took out in the first hour of operation and it was at least a quart. This is a splendid addition to a space that often is hot and humid (with a nasty impact on tools). We looked at solar and with the cost and added benefit of cooling and dehumidifying, this was the only way to go. The APP was easy to set up and is easy to use, giving incredible access to programming and timing to maximize efficiency. The cost is high but appears to be well worth the cost. It is way too early to judge the longevity and long term quality, but so far, could not ask for more.
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3
0
Works well
Quality :
4
Value :
4
I installed it in less than a hr on my own works well wish the fan was a little quiter. My house is 2 family so 4 to 6 showers a day + dishes and such works vary well. Also the heat pump sucked all the moisture out of the basement so no need for a dehumidifier
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4
0
Very efficient, consider placement
Quality :
4
Value :
4
My house has 3 electric water heaters and my electric usage for hot water was quite high. Every night when the kids took a bath I would see a 2 Kwh spike in my electricity usage. I spent many many months researching heat pump water heaters before making the jump given the high cost. I replaced two of the units which are older and supply all the bathrooms and laundry with two 50 gallon rheem hybrid units, the 2020 proterra model without the automatic shut off valve. I hired a plumber to install them. It took quite a bit of work to find someone to install them for a reasonable price. Many plumbers I reached out to asked for $1200-$1500 in labor to install each unit which is outrageous. This largely stems from lack of familiarity with the units. I ended up using a local plumber off next door that did the install off hours and charged me $300 per unit which is much more reasonable. I have very little experience plumbing but after watching them installed, I would feel comfortable with DIY using pex and shark bite. Compared to a regular water heater, these have the cold water inlet at the bottom and hot water outlet out of the side. There is also a condensate line that has to be connected. Otherwise it is straight forward. There is also a filter at the top in the heat pump which requires 6-8 inches of clearance above to remove and clean. If there is not a nearby drain for the condensate line, a condensate pump is required. I moved one of the heaters to the opposite side of an unfinished room in the basement so the condensate could be routed directly outside without needing a pump. With regard to the operation of the units themselves, I am overall quite pleased with them. I am running them on pure heat pump mode and we have seen a marked drop in our electricity usage. we are using on average 10 kwh a day. On start up I set them to heat pump mode , each unit ran for about 2-3 hours and used 2 kwh of power to bring the full tank up to 120 degrees. We take probably on average 4-5 showers/baths a day and run 1-2 loads of laundry. The econet app is great and lets you monitor usage. Total between the two units we are using about 3-3.5 kwh a day with them set at 120 on heat pump only mode. This is August in Georgia. They are located in the basement where ambient temps right now are around 70 degrees. It seems each unit uses about .3- .5 kwh a day to maintain the ambient temperature and about .35 kwh after each shower or load of laundry. This is very efficient, probably 4x as efficient as my old resistance electric water heater (these units have an efficiency rating of 3.75 which is what I am seeing). Both units are in the basement. One an an unfinished room and the other in a finished area in a closet with double louvered doors and an unfinished ceiling. The units are not as quiet as I would have hoped. When the heat pump is running they sound like an old refrigerator. This is not a big deal with the unit in the unfinished basement. We can't hear it running upstairs or in the other parts of the basement with the doors shut. For the unit in the closet in the finished basement, it's quite noticeable when running. I think the sound in that room is being amplified by the walls and the lack of ceiling. With this unit there is a bedroom next to it and even with the door closed you can hear it. It sounds like someone left an old bathroom fan running. Not a deal breaker for us since the basement is not heavily used and the unit only runs periodically, but when we have guests it's loud enough that I would consider taking that particular one off heat pump mode. When running they do blow off cold air , but in a large space they do not lower the temperature significantly. I was hoping they would dehumidify the basement but I have not seen a meaningful drop in humidity. Something else to consider, per the manual these are not recommended if you have a recirculating pump. I think because the recovery time on heat pump mode is so slow that the unit will not be able to keep up with the radiative loss of heat in the pipes as the water recirculates. Overall I'm happy with the units, with the amount I paid for them and the installation cost, I will recoup the difference in cost between them and standard electric water heater in about 2-3 years. Over a 10 year period they should save about $2000-$3000 dollars.
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Response from RheemAugust 27, 2020
Hi AE,

Thank you for taking time to share your experience with the New Rheem Proterra. We appreciate the feedback on installation, performance and your cost savings! For any questions or concerns you have about noise please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to help you.

Jennifer rheem
One week ago, I replaced my contractor grade 50 gal. electric water heater with the Rheem hybrid ...
One week ago, I replaced my contractor grade 50 gal. electric water heater with the Rheem hybrid heat pump electric water heater. The purchase and delivery from The Home Depot was quick and easy. I had it installed by a plumber. The installation was very straight-forward. I was never satisfied with the hot water temperature at the faucets from my old electric water heater. What a difference with the Rheem! I'm using the default 120 deg. hot water setting. Now, the water at the faucets and in the shower is hotter than it has even been. It is located in my garage. The Florida climate provides all the heat necessary to heat my water. Returning from an outing and parking my car in the garage provides an additional heat source. I'm running it entirely in the heat pump mode without using the electric heating elements, yet it operates for only brief periods. When it is running and drawing in hot air from my garage to heat the water, cool dry air is exhausted back into the garage. It is not the equivalent of an air-conditioner, but the environment in my garage feels more comfortable now. I won't be able to report on savings in electricity until my next water bill arrives. Considering the heavy electrical current consumed by the electric heating elements in my old water heater, I'm very optimistic that my monthly electric bill will now be lower. Installing the Rheem app on my iPhone and connecting the water heater to my WiFi network was not difficult. The app provides remote control of the system from my iPhone along with warnings of system problems. The hybrid heat pump water heater concept is so logical in Florida. It seems to be fulfilling its promise. I have no negatives to report. I highly recommend it.
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