15 gal. 6 Year Electric Point-of-Use Electric Water Heater

Hello, thank you for asking i would recommend contacting our tech support and warranty department at 866 279 4566, they will be able to point you in the right direction on this matter

Thank you for asking. To drain this unit you would either need to remove it and dump the water out from the cold water fitting side or add a T fitting prior to installation and attach a drain valve.

Thank you for asking. The height of the tank is 24 1/4" with a diameter of 17 3/4".

Thank you for asking, BOB. This unit only uses 120 volts. If you have any further questions, please contact us at 1-866-279-4566. Thank you and have a great day.

Thank you for asking, Thomas. 110 and 120 volts AC are rather interchangeable with these models. If you have any further questions, please contact us at 1-866-279-4566. Thank you and have a great day.

Hi Brad...yes it has a reset. It is located behind the electrical access cover located on the side of the WH. Please ensure that the power is off prior to removing the cover. If the High Temperature reset is tripped open...then you may have an additional issue...possibly a thermostat malfunction. If not tripped and the heater still will not function,then it will require that the voltage, amperage and resistance (Ohm) be verified per manufacturers specification (located on the nomenclature sticker), which will require a Multi-meter .I would recommend at that point you would consult a service company, if you are not certified or properly trained in the use of electrical testing meters. Please be careful when you work on any appliance in regards to electrical as well as water, they like each other a lot..however not the friendly way. I hope that this helps.

Yes, that is an option.

Few points to consider. 1. Obviously, need to consider the water quality from the city/well water supply, color and odor, up stream from of the water heater. 2. If not caused by the water supply, the grey matter may come from an internal tank leak or deterioration of the water holding tank walls. Product Defect. 3. The rotten egg smell is seldom from the tank as opposed to supply water. Could only expect a rotten egg smell from the tank if the water in the tank has set in it for some time and it has become septic Just my thoughts and hope it helps. John

As per the Use & Care manual, its recommended you use a 25 amp single pole breaker. The unit only needs 120 volts to run and you will need 1o gauge wire.

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