Hi KATRINA.
Thank you for taking a moment to leave your review of the Ring Smart Lighting Bridge. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home. We are still here to assist you, if needed.
It sounds like you were unable to connect your Smart Lighting Bridge to your home network. The Ring Bridge is part of the Smart Lights line of products that strengthen your security while illuminating your home and property. The Ring Bridge is the central point for connecting all Ring Smart Lighting products. It enables smart lighting control from anywhere using the Ring app and lets Ring Smart Lighting products interact with other Ring products for enhanced security.
We invite you to visit our support center for tips and tricks for getting the Ring Bridge set up: https://support.ring.com/hc/en-us/articles/360022835212.
If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
All the best,
Nicole from Ring.