$18500
Pay $160.00 after $25 OFF your total qualifying purchase upon opening a new card. 
Apply for a Home Depot Consumer Card- For Sensei SE+ tankless water heaters and M-series boilers
- Allows 8 tankless water heaters to share the same vent system
- Connects to WiFi and pairs with 1 Rinnai tankless water heater
- View More Details
Product Details
Specifications
Questions & Answers
4Questions
Q:does this wifi module work with rinnai rlx94in?
by|Sep 17, 2022
2 Answers
Q:Does this work with the RU199iN condensing tankless? Does the push button control the recirculation pump? Does it get installed at point of use or by the heater?
by|Feb 4, 2022
1 Answer
Q:How can I have the temperature in Celsius on the app installed?
by|Jul 9, 2020
1 Answer
Q:One of my remote control units flashes (off then on) when pressed. What does this mean?
by|Feb 23, 2020
1 Answer
Showing 1-4 of 4
Jan 4, 2023
An Improvement! Having used and been frustrated by previous Control...
An Improvement! Having used and been frustrated by previous Control R’s it appears that there has finally been an improvement in the firmware of the Control-R. It was easier to connect to my wifi and has been working flawlessly..
by
Dec 14, 2022
I installed these items in order to control the built...
I installed these items in order to control the built in recirculating pump in a RSC199i.
The water heaters circulating control has 3 settings, economy, normal and off. Economy and normal turn on the circulator throughout the day. The unit does try to learn your hot water use but combined with the circulator turning on and off all day wastes a lot of energy. By adding the Control-R and remote buttons the circulator will only start when I hit the button. Connecting the Control-R and pairing the button was easy. It did require a software update which required downloading the Rinnai app. Pairing the app to the Control-R was easy. Downloading the update was easy. However, pairing the Control-R to the in house WiFi never worked out. But I really don’t want another thing connected to my phone. The remote buttons work just fine over a distance of 60’. And my energy cost has gone down.
by
Sep 15, 2022
Garbage, really
It's bad. I had to put a wireless access point right next to the thing to get it connected, but then the app fails to retrieve information from my heater 99.9% of the time. Recirculation never happens. Check the Rinnai app store reviews. Save yourself from hours of hair-pulling frustration.
by
Response from Rinnai Product ExpertSep 15, 2022
We are sorry for the issues you had with connecting. Can you please email us at feedback@rinnai.us? We would love to see how we can help with this. --Tashay
Dec 26, 2021
Doesn't work - app never connects
I knew I was in for a bad time when I downloaded the required Rinnai app and it was full of 1-star reviews. The app is awful and I can never get it to connect. It seems that this is a common problem. Total waste of money.
by
Jun 4, 2021
I have a strong WiFi signal from a mesh router...
I have a strong WiFi signal from a mesh router system at home, so have not had as many issues with the connection dropping as some people have reported, but it has stopped working twice. Also, the app is a little rough around the edges. It's usable, but clunky.
by
Jan 18, 2021
Does not work
Terrible troubles with linking the Control-R box with wifi. Sometimes it takes days to figure out solution for linking. There are times when I don't even know why it starts working, or not working. Can't figure a clear solution. This can be maddening to have to waste time figuring it out !!!!! The Apps recent update made things worse.
by
Jan 17, 2021
Highly unreliable
Have had 2 fail in first year. Wifi often drops out. Doesn't seem to control the water heater reliably. Most recent software update does not appear to have been tested - it shows linked to the smartphone app and I can adjust the temperature, but it no longer allows me to start or stop recirculation - despite the app showing its running or not running, it may or may not be. Also with the latest update neither alexa, nor google home can reach it (tells user no devices registered)
by
Response from Product ExpertAug 25, 2021
Greetings,
I am so sorry to hear that you are having issues with the app. Please contact Rinnai directly at 1-800-621-9419 as they might be able to assist with troubleshooting.
Thank you!
I am so sorry to hear that you are having issues with the app. Please contact Rinnai directly at 1-800-621-9419 as they might be able to assist with troubleshooting.
Thank you!
Nov 26, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Rinnai Product ExpertDec 14, 2020
Can you please email us your specific feedback at feedback@rinnai.us?--Tashay
Nov 19, 2020
Poor App/User Design
Just installed and I was able to use the app to get it set up, but what a poor user experience! Rinnai - spend a few bucks to get a user experience designer instead of an engineer to think about the user experience for the app! Examples:
- you can't set a timer for the system to turn on at 6 am and turn off at Midnight (12 am). Instead, you have to say 6am to 11:30pm (because it gets confused by the two am timers).
- using the QR code to register the heater is a great idea, but it couldn't read it and kept saying it was invalid, forcing a manual registration.
- there's an icon in the lower left corner of the app titled "Priority" but there's no explanation of what it does!
- if you have larger text settings on your phone, you can't read the text in the app (it doesn't scroll)
- Product information, which I assume should load if you've registered, is blank
- Demo is useless. Doesn't do anything. Instructions would be more appropriate.
All that being said, the wired controller that I have on my other Rinnai is equally non intuitive. Rinnai really needs to invest in some user-centric designers.
by
Response from Rinnai Product ExpertNov 19, 2020
Thank you for your detailed feedback. We've heard you and are excited to announce a new app coming out in the very near future that addresses many of your concerns. Please look forward to it in the next month or so and let us know how you like it.--Tashay
Nov 5, 2020
Does not stay connected to WiFi
The device connects and disconnects constantly. Spent hours with support on the phone.
Have two more smart controllers in the garage along side the Control-R (Genie garage door WiFi module and a WiFi light switch). Both maintain WiFi connection, but the Control-R is flaky. Essentially unusable.
by
Response from Rinnai Product ExpertNov 12, 2020
We are sorry for the issues you have had. Please email us feedback@rinnai.us. --Tashay
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